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Transparency Auto Glass
128 Rand Park Dr, Garner, NC 27529, United States
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Transparency Auto Glass
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st
Review №1

Couldn’t have asked for a better company to help me replace my windshield! Jace really was professional and ensured the quality of the work! Not only the quality of work was great but the price WAS FANTASTIC compared to their competitors. If you haven’t already, give them a call for all of your auto glass needs!

Ti
Review №2

My experience with Transparency Auto Glass was as smooth as it gets! Setting up a claim through my Insurance was easy and their response time was very quick. They communicated clearly when they would be in contact and came out to my house on time. They were pleasant and professional in doing the work and even went the extra mile to re-apply my quick-pass right where I had it before. I would definitely recommend this company to a friend or family member in need of glass service!

Ry
Review №3

Great Job. My experience with Transparency replacing a ‘panoramic roof glass’ in a 2017 Honda Pilot was excellent. Jace was very accommodating with my scheduling needs, and very responsive with my questions. Transparency also offers ability to drop car off after hours, which was very convenient for my work schedule. The roof glass replacement looked like a factory install, considering the entire interior head liner had to removed to replace this glass. It promptly passed the leak test with a several inch rainfall the day after I picked it up.I rarely write reviews but I feel this one is warranted. Transparency Glass offered a professional, favorable impression all throughout the process, and I’d recommend them without hesitation based on my experience.Ryan- Apex NC

Br
Review №4

Excellent experience with Transparency Auto Glass worth writing a review for. They drove out over 30 minutes and replaced the cracked windshield molding on my Honda Civic. Jace was super easy to communicate with, respectful, and overall took the stress out of dealing with this car issue. It was so refreshing to be treated with such professionalism. I would definitely recommend to any of my friends in Raleigh, and I would definitely go to them again!

St
Review №5

From start to finish my experience with Transparency Auto Glass has been excellent. My glass had to be ordered and they were great at keeping me updated and sharing the latestest happenings.. Installed today and the two gentlemen were thorough and kind. Will recommend them to anyone who asks. And I love to support local businesses. Highly recommend!

Bo
Review №6

This was not the first time that a pebble on the highway made a small ding that soon became a crack the length of the windshield on one of our vehicles. But, it was definitely the best such experience over the years based on the service provided by Transparency Glass. I am grateful for the excellent Google reviews of the business that I found online, They were spot on, reporting excellent service from start to finish. Jace ordered a replacement windshield for the 2020 Subaru Forester and kept us aware of the status of the shipment, working with us to schedule a replacement day and time that would be convenient for us. Everything and everyone was ready when I arrived, and the work to install the new glass and calibrate everything was done efficiently while I was able to work alone on my laptop in a comfortable, quiet, air-conditioned room. The price was good, the service was friendly, and they coordinated with our insurance company to make this a low stress event. Other than not having the ding, the experience could not have been better.

Hi
Review №7

Service tech notified me when he was on the way and was personable and professional while at my home. He did a great job on my windshield (rock damage) and completed the repair in well under 1/2 hr. I’ll definitely call on this company again in the future if the need arises.

Ch
Review №8

I was so impressed with this company! As a single mom and teacher, Im both cautious of who I do business with, and also very budget conscious. Not only did this company quote a (very) fair price, they also were incredibly professional and did quality work. If you are looking for a fair and trustworthy company to do your repair work, these are your guys!

Ja
Review №9

Jace and his team took excellent care of my windshield replacement. When they started taking it apart and found that the last people who had replaced the windshield (with the previous owner) had broken the clips on the plastic mouldings and glued the pieces back in, they immediately told me all that was there and what needed to be done to make it right. They even handled the claim with our insurance company to be sure that all of the replacement parts would be covered under the windshield replacement. The glass is excellent quality... none of that cloudy glass that looks like there is a film on it. Just perfect, crystal clear glass! I highly recommend them, and even though I only had a windshield replaced, I’m confident that they are as thorough and competent at all services they perform. They will definitely be my go-to for all of my automotive glass needs!

Ma
Review №10

I got my windshield replaced this morning and have no complaints whatsoever! I live out in Durham and the team came out to my house to fix me up without any hassle. They showed up and time and were super communicative. I couldnt recommend this place enough!

no
Review №11

I recently had a rock hit my windshield and it left a small crack. I was concerned that the crack would grow larger if I didnt have it repaired right away. I called Transparency Auto Glass and they were able to get my repair done the same day, which was phenomenal. Because of the size of the crack I was able to get a repair instead of getting the entire windshield replaced. I appreciate the honesty in which was shone to me during this transaction Jace was professional, personable, and got the repair done in short order. I will definitely use this companys services again if I have the misfortune to need another windshield repair. Kudos!

Ci
Review №12

My back window suddenly shattered and needed to be replaced. I chose this place due to the great reviews and happy that I did. Jase was able to come out the same day to replace my glass. He was very nice and professional and the price was good! I am happy to support a local business.

Le
Review №13

They came to install my window. They were on time and very efficient. Very friendly and thoroughly explained everything I needed to know. Great service and a great price!!!

ty
Review №14

Jace was great! Very professional and he replaced my rear window in no time! I would definitely recommend to everyone I know! And the price was very affordable thanks again :)

Lu
Review №15

Excellent company to work with, with everything happening the team at Transparency did a great job looking for solutions and also a great job communicating. Installation was flawless and in the timeframe specified. Any glass replacement or repair needs in the Garner, Clayton area Transparency will be the best option.

Yu
Review №16

All my vehicles windshield was took care by Transparency Auto Glass, never have a single problem. Even they can calibrate a Subaru Eyesight in their shop, it been a few months still no problem at all. I always use them and refer to people who need a windshield done.

Ji
Review №17

Immediate quote (that included EVERYTHING -- cost, labor, service delivered to my home, taxes, etc), excellent customer service (Jace was our contact), quick turn-around time (next day). We have used them a couple of times and they will be our go-to in the future. Highly recommend!!

Ne
Review №18

They replaced my windshield the same day I called them using quality glass at a very affordable fair price :) and the work looks wonderful. The guy helping me was so courteous on the phone and in person. I highly recommend them and plan to come back if I ever need them again.

Ra
Review №19

From the time I made the appointment to the completion of the job the staff was very professional and courteous. I had my windshield replaced prior by another company and had a lot of road noise. After the replacement the cockpit of the car has never been more quite. The installer Daniel was knowledgeable when I asked questions in relation to the window replacement he was able to answer with zero issues. I highly recommend them to anyone.

Li
Review №20

Jace took such good care of our car and made us supper happy with a great job and fair price in and out in less than 40 minutes Keep up the great service and we will definitely be back when needed and recommend all our friends and neighbors to Transparency Auto Glass

He
Review №21

Very professional work and friendly staff! They were quick to respond with a reasonable price (cheapest in town!). Set up a day to come out and were on time and worked fast! I wasnt sure if the work would hold up to the price, but it did! We are very happy and would recommend Jace and Transparency Auto Glass to everyone we know! We may be giving them a call back here soon, as we seem to have very bad luck with windshields and another vehicle needs their help! Thanks guys!

Li
Review №22

If you have any glass issues with your car, this is the place to take it! When a freak wind pulled a glass panel out of my sunroof (and shattered it in the street), my insurance provider could not find the part (old car) and wanted to total my car. I found a sunroof specialist that sent the needed part to Transparency Auto Glass, where I had the work done. They fixed it up, and now I wont have to total my car!Great service and very reasonable rates. Thanks for saving my car from the junk yard!

Ma
Review №23

Awesome guys! Awesome work! I would definitely recommend.

An
Review №24

Transparency Auto Glass was very attentive to my needs. They were flexible with scheduling and proficient with their work.

Ma
Review №25

Scheduling was super efficient, and the service was done at home in my own garage so I didn’t have to go anywhere with my horribly pitted windshield!Jace and Daniel (hope I’m spelling their names correctly) were very kind, courteous, and professional; they even helped me move a heavy object in my garage that was in the way and got out of their car to offer help me move it back as they were leaving.They finished in less than 30 minutes and did a beautiful job!

Sc
Review №26

These folks came exactly when they said they would, did an excellent job, and patiently answered all my questions. I will absolutely recommend this locally-owned business to all my friends.

Be
Review №27

Great quick service. Very kind, answered all of my questions and made my windshield replacement process go very smoothly. Thankful to have found these guys, I highly recommend them! Nothing like a good locally owned family business with great customer service. I will be back for some window tinting! Thanks again!!

Na
Review №28

Very professional and courteous. Would definitely recommend their services.

Ti
Review №29

The best I was impressed!The technician arrived at my job and did a fantastic job.This guy Jase was very professional I knew i was in good hands from just the conversation over the phone.I would highly recommend this business they have the best prices and the best technicians.

Le
Review №30

I would highly recommend them very professional and do great work

Br
Review №31

They are very good at what they do! I called them and they made sure I was taken care of under an hour. Flexible and professional. I will use them for all my car window needs.

Da
Review №32

Great experience. Very fast and professional. Had me out in about 45 minutes with a regulator replacement

Ap
Review №33

Transparency Auto Glass was exceptional. Jace and Daniel were absolutely fantastic in helping replace my windshield. Everything from the timely reply for a quote, the quote itself (nearly $200 cheaper than most others) and the fact that this is a local company- was great! These guys worked fast, didn’t waste my time, didn’t give me the run around, didn’t pull any tricks. Straight up, honest guys. I appreciate that in a company! Hopefully I will never need them again, but if I do... I wouldn’t hesitate to call them. I would HIGHLY recommend them to any of my friends, family and YOU.

Pa
Review №34

Professional service and curtious. Had my windshield replaced. Was done in a timely manner. Definitely recommend Transparency Auto Glass and will use them again.

Sh
Review №35

They went beyond to help me and I appreciate it. I will definitely recommend to friends and family

Al
Review №36

Very happy with this service! The techs originally went to the wrong house (different address on my license v where I actually live) luckily it was right down the road and they arrived promptly and replaced my windshield in less than an hour!

Sk
Review №37

I received a call from my tech first thing in the morning giving me a 2 hour window of when he would show up which he did. Very fast and professional service. I will definitely be using these guys again for glass repair

St
Review №38

Work was performed promptly and professionally. It was not the easiest job, but they made it seem simple. Thats how pros work.

Er
Review №39

These guys were fast and friendly. The price was better than some quotes I got from a couple other independent businesses nearby, but the quality of the work seems great so far. I would definitely recommend them to replace your windshield.

Br
Review №40

The service from this company is truly amazing. I was blown away by how quick and convenient they were. Additionally, my car looked brand new. I highly recommend !

Ro
Review №41

When I search for a service, I try to use all methods of internet searching, with reviews being most important. I had initially selected Transparency Auto Glass because of their professional approach of trying to do the job without breaking the glass!!! They did an outstanding job and even repaired the mistakes of the previous windshield installers. To say in a few words, these guys are the best for the value, workmanship and approach to doing excellent work! I would recommend them to anyone.

Ba
Review №42

Rockstar company and employees! Would absolutely do business with them again but I hope I dont have to ;) It was easy to make and appointment and the kind and courteous technicians answered all my questions. They came to my house and it took them about 30 min and it looks great.

Ru
Review №43

I am very happy with the service I received. It was easy to make the appointment and get my windshield replaced. The price was affordable too.

Ry
Review №44

I had a great experience with this company! They knew the questions to ask, immediately gave me an accurate quote and got me scheduled. The appointment was on time, but it took slightly longer than planned. I got 35% tint on my front two windows and the quality is impeccable! I highly recommend getting tint here! The reason I only gave this business 4/5 instead of 5/5 is because my windows were not cleaned prior to the tint being applied (at least it doesnt look like it). There are some smudges on each window trapped below the tint. I assumed it was a common practice to clean an area before tinting. Its not highly noticeable, but I can tell when looking at certain angles. Overall a great place to get tint at! Very friendly employees!

kk
Review №45

Fantastic service, if I could give 6 stars I would. Ronnie did awesome work!

Al
Review №46

I went here because it was recommended by my family! After I got my car the heat expanded a crack in my windshield and I needed to get it fixed right away. Jace was able to accommodate me and meet me before the shop even opens because I needed to get back home for an appointment. He was very honest in why the cost was so high for my windshield and was able to get it done by the end of the day! I would definitely go back for any windshield needs even if I do have to drive 30 minutes away!

Ch
Review №47

Daniel and Jesse are very knowledgeable at what they do and actually love what they do. They both were very professional and easy to talk to and answered all my questions. I can tell you this, we would highly recommend them! Fast, courteous, professional service!

Na
Review №48

They are very thorough, and detail oriented. Definitely recommend!!

Mi
Review №49

Awesome employees, prompt, on time, experienced, installed new windshield on my classic c 10 chevy truck during my restoring it, great price quality product, its hard to find this experience and knowledge of installing a windshield of this nature, worth every bit of the good price they gave me

Ca
Review №50

Real easy to do business with, the facility is clean, and they provided fast service.

Je
Review №51

These guys are absolutely awesome. Very professional! They were fast and very efficient. I highly recommend! Great job! Thank you SO much!!

cb
Review №52

Transparency Auto Glass did a perfect job replacing our front windshield. They were friendly, prompt, and professional. They cleaned up afterwards, made sure the rain sensor worked, and explained the aftercare and warranty before they left. We highly recommend Transparency Auto Glass.

He
Review №53

Jace and his team are AMAZING!! They came out within 2 days to fix my cracked windshield. They were very nice and professional. Fast forward 7 months, and my Explorer started to have some inside condensation issues. I called Jace, and he was more than happy to come and take a look at my window. After describing what was going on in my car, he came to the appointment, after researching possibilities for the leak, went right to the back of my Explorer, and looked in the spare tire wheel well. Well, a small pond had begun to form (lol) due to a leak somewhere in the back of my car. We are in the process of trying to get the issue taken care of, but I wanted to say how wonderful Jace and his team are. Definitely 5-star + experiences!!

Ry
Review №54

This place is great. They replaced my wifes windshield a few years ago and recently replaced mine. Hands down the best prices around. Very professional and friendly. Would highly recommend!

G
Review №55

Guys were professionally courteous, informative, and easy going. Worked around my schedule. Thanks Jace.

Gw
Review №56

Jace and the crew offers some of the best service and the greatest customer service around. There’s no comparison. Thank you all for replacing 2 of my vehicles windshields.Thank you!

C
Review №57

Called this place 5 times. Left messages. They are so worthless they never called back. No thanks. No courtesy at all.

Ma
Review №58

Very nice guys at Transparency Auto really got the ball rolling in terms of fixing Windshield that was broken, cant wait until you guys do tints. Thanks!

Al
Review №59

The Transparency service is impeccable. I confidently state that anyone that has a need for any auto glass issue would be wise to use them. They were prompt and clean. They did an excellent job and even addressed an issue that was not Glass related and fixed it without batting an eye. Do yourself a favor and call on these gentlemen to correct any issue you may have.

Gr
Review №60

Transparency Auto Glass is Definitely my #1 choice for window repair. They took care of my windshield in half the time and were very professional if youre in the garner, clayton area and need window repair this is the place to go!!

Br
Review №61

Great customer service. Very quick and easy to deal with. They had me quoted and windshield replaced in the same day. Looks great and price was very fair compared to other quotes. No hidden fees. Would definitely recommend and will be back for future glass needs.

ja
Review №62

Let me just say this Daniel and Jesse are very knowledgeable at what they do and actually loves to do what they do which in return makes for a great finish, they answered all my questions about my window and are very friendly and funny so if you need anything pertaining to glass look no further, call these guys

Sh
Review №63

These guys are spectacular, I called them about a retread tire that hit my windshield and they came out quick, was the lowest quote and very professional. If anything ever happens to our auto glass again definitely will call them again. Thanks Daniel and Jace top notch workers right there.

Je
Review №64

After emailing various glass replacement companies asking for estimates, I choose Transparency because they were the cheapest. They responded to emails quick and had me in their schedule a week later.They came to my house and swapped out the broken windshield in less than 30 minutes.I HIGHLY recommend them.

Jo
Review №65

Fantastic service, very friendly. Had 2 cars tinted and it looks amazing, really happy I went here

Ni
Review №66

There are the best! Fast and professional! My windshield looks amazing!

Bo
Review №67

We did an appointment over request a quote at google services texted with Ronnie Scoggins was very helpful with all the specifications and supportive with all the details from time management and pricing amazing service from a point of office schedule arrangement 10/10

Er
Review №68

We had a great experience with Transparency. Very easy to work with and did a great job. Would definitely recommend to others.

D'
Review №69

Good quality glass

Ro
Review №70

Thank you for the quick response and expert installation. It is nice feeling to deal with a local business that really cares about you. I give them a 5 star because of their great customer service and their ability to communicate quickly with their customer. They also provide a lifetime warranty on the glass. Highly recommended.Bob C

Se
Review №71

These guys do amazing work both with glass and window tinting

Tr
Review №72

Very professional and easy to work with. Excellent quality work.

Ch
Review №73

Have used Transparency twice now. Great people to deal with. They are very knowledgeable in what they do. Will you them again if need be. I highly recommend these guys

Mo
Review №74

Excellent customer service. The owner responded to my request for quotation within a few hours. They quoted lower price than others.

Sh
Review №75

Totally would recommend

Mi
Review №76

This is a very professional company. I would recommend them to anyone. I showed up a little early and they got right to work. I couldn’t have asked for faster or better service. They are very careful and clean with their work. They are very knowledgeable and take pride in what they do. I will definitely be sending more work your way. Thanks again

Ke
Review №77

Was able to schedule my windshield replacement quickly. Price quoted was less than other businesses. Everyone I spoke to cared about my problem. Technicians came on time, very professional and friendly. Windshield looks great, hope there are no leaks but comes with a lifetime warranty so I not to worried about it. Trust these guys with your car!

An
Review №78

There are no words to describe how amazing the customer service was and how rapid their response was to my situation. I would highly recommend this company to anybody who thrives on customer service as well as needing and honest and trustworthy company to help you in your time of need. On top of being an awesome company the also gave me a great deal on my glass and was they would come out said day of the incident. Thank you so much transparency auto glass.

Li
Review №79

Loved how easy they were to work with and how profesional they were. Competitive prices with high quality service.

Sh
Review №80

I have known Ronnie for many years. Transparency Auto Glass has replaced MANY windshields on multiple vehicles I’ve owned. He has always done impeccable work and left my car/truck looking like it did before he performed the service. I have referred him to many people and have had the same review and experience. He’s not a big “corporate” company. He’s a “mom and pop” service. Shop local and support your local business!

Gi
Review №81

While driving home to Florida from Virginia, a giant rock was kicked up by another car on the interstate and shattered my windshield. After assessing the damage and deeming it unsafe to wait on fixing it, I researched places nearby and found this one. It was a solid hour of driving added to our trip, but it was beyond worth it! I was helped immediately with only about a half hours notice and was out within the hour. The price was far beyond reasonable at several hundred under what I anticipated replacing my full windshield would be. Fantastic business and fantastic service!

Ch
Review №82

Great local company and the only place I will take my vehicles for glass issues!

Pa
Review №83

They showed up when promised and did the job professionally.

H.
Review №84

This business is so professional and affordable. When someone broke into my car on Christmas (thanks so much for that, jerk, whoever you are) I called several places for quotes. Transparency was the cheapest by a significant margin. They replaced my smashed window for basically the same cost as my deductible, so I avoided filing an insurance claim. They also rearranged their schedules to accommodate the narrow window in which I was available for the repair. Every person I spoke to was friendly and courteous. They thoroughly vacuumed all the broken glass out of my car. Great warranty on their work, too. Super impressed.

J
Review №85

If you are looking to get your windshield replaced I highly recommend these guys! They did an AMAZING JOB!!!! I called in and was given an appointment for the following day they called prior to our appointment to confirm and showed up on time My installers were Daniel and Jace from the Garner location who were very professional and unbothered by my presence as I sat in the front yard and watch them work! Overall the install took about 30 minutes they cleaned up after themselves and left the windshield squeaky clean no fingerprints!!! Also they informed my husband that he could not wash the car for 24 hours (thank goodness!) Needless to say my overall experience was pretty darn good!

Ke
Review №86

Had a rock hit my windshield one morning on my way to work. It was only a small spot on the windshield. After calling a couple other companies, who wanted to replace the whole glass, I contacted Transparency. From the phone call forward it was nothing but great customer service. They were able to squeeze me in that same day and fix it at my work location. The guys were very nice and had it done in less than 30 minutes or so without the entire glass replacement. It looks like a rock never hit the window. I recommend this company to anyone with repairs to your auto glass. Very reliable, excellent customer service, and the finished product is beyond satisfactory.

Co
Review №87

I’m glad I calmed down and took the time to search for an auto glass replacement company instead of going with a bigger more known company. Transparency auto glass IS AWESOME!!, highly professional, courteous and timely!. Jace and Ronnie are the dynamic duo. Seriously give these guys a call and you will not be disappointed on the price and convenience.

Da
Review №88

Jace and his partner came out quick and put in a back glass for a work truck for me.Professional and courteous. A+ work, thanks guys

An
Review №89

So glad I found these guys! I had a large crack appear in my windshield one morning stemming from a ding in my windshield that was down low and I didnt know it was there. I tried to schedule an appointment through my insurance company with their partner glass company and couldnt get an appointment for a couple of weeks! Of course my van was due for an inspection and its the end of the month, so I really needed it replaced. I called around and this company was able to fit me in the next day and they handled the insurance claim. They came to my workplace and did a great job. Bonus, they were also able to fix a ding in a coworkers windshield while they were there! Highly recommend them and I love supporting local businesses.

An
Review №90

Were an unfortunate return customer to Transparency Auto Glass. Weve taken 3 hits to our windshield and continue to work with Jace. Hes always incredible responsive, provides personal and cordial customer service, and does top quality work. Though my insurance directs me to use another service, we opt for Transparency instead because of our continued good experiences.

Mi
Review №91

In the unfortunate situation when you need your windshield replaced this is who you want to call. Professional technicians, fast service, and best price i found. Ill definitely refer them to all my friends and use again if i ever need a new windshield!

Ra
Review №92

This is my second time using Transparency Auto Glass to fix a chip in my windshield! Same as the first time customer service was beyond exceptional!! I messaged them early this morning after it happened and they were here a couple hours later and repaired it!! Ronnie was super professional and so nice and assured me that the chip wouldn’t spread and it took well!! Very awesome and friendly staff and they do great work!! I’d recommend them to anyone needing a repair or a replacement!! Thanks again guys!

Ca
Review №93

Transparency Auto Glass came out to my location to replace my windshield, and Ronnie and Jace did a FANTASTIC job. If I could give them 10 stars, I would. They gave me a call when they were 30 minutes away. When they arrived, they were so pleasant to work with. This being my 1st time having my windshield replaced, they answered all of my questions willingly and even gave me advice on my wipers. It didn’t take long at all for the replacement, which shocked me. Once they were done installing the new windshield, they vacuumed and cleaned the glass and gave me instructions on how soon I could drive and when to remove the tape. It looks really good and I couldn’t be more pleased. Should I ever need this service again, I will choose these guys again.

Sh
Review №94

HIGHLY RECOMMEND THIS PLACE OF INTEGRITY. On 10/18/19 a rock bounced around a few times on my windshield leaving chips and nicks. With upcoming weather changes and vacation next week, I was concerned about the 2 places I noticed, and thought it was going to cost any arm and a leg to get repairs done in time. I got quotes and many places werent accepting appointments for another week! One place did offer to come on-site within a few hours but NEVER showed, which was a blessing in disguise, because I had the opportunity to meet Jace at Transparency Auto Glass. He had me come into the shop immediately, have me options, educated me on the glass itself, showed me where the rock had bounced more times than I noticed. For just a smidge above the price the no show quoted to fix TWO spots, Jace installed a brand new windshield. He didnt push or oversell. He was patient and worked within my timeline. Cool, that he was concerned about me being on lunch hour and having to get back to work too. GREAT people do good work!! Ill never go anywhere else for my auto glass needs!!

RO
Review №95

If you care about your vehicle read this! Im very particular about my vehicles. I have a brand new RAM LIMITED with adaptive cruise, lane assist, auto park, 360°camera view, sound dampening acoustic glass, rain sensing wipers etc. A State Trooper flew by me on I-40 and lane changed right on my front bumper throwing a rock that sounded like a gun shot breaking my windshield right in my line of sight. I didnt want to have windshield replaced on a $70k truck full of technology for fear of it never being right again. I had Safelite try to do a resin fill but the chip was too deep, the tech left my ignition on and caused my wipers to activate resulting in a broken drivers side wiper arm from hitting the resin pump head on windshield. Right then I knew I wanted them away from my truck. They didnt offer to replace wiper arm and I wouldnt have let then do it anyway. Id take the part and install myself. I do everything myself except, body work, computer issues that dealer does with proprietary software and glass. I got a new wiper arm, I use Bosch Tricon blades on all of our vehicles so I had a spare. I replaced it and started doing research for best windshield replacement in Raleigh area for high end vehicles with adaptive cruise, lane assist and others that have cameras and or radar mounted on rearview mirror that needs calibration with windshield replacement. I called places that every RAM, Dodge, Jeep, Chrysler dealer in the area recommended. None instilled confidence. The one Westgate referred me too, the guy thought I was on hold and yelled to different people around the shop asking if they could do a new RAM, I heard NO, havent but Ill try... Then the guy thinking I didnt hear any of that said YEAH weve done plenty give me your info to schedule. I simply said no thanks. Another that Cary Auto Park referred answered and said it doesnt matter if weve done that truck or not, we can figure it out and as far as calibration, once we finish the windshield you just schedule with dealer to have them do it, youll pay us $1600 for Mopar glass if you insist on factory glass but we recommend aftermarket then pay dealer for calibration and take it up with your insurance for reimbursement for both bills. After lots of research it looked like Transparency was my best option. I talked to Jace he insured he could do it, get Mopar glass identical to what the truck was built with. He also scheduled with dealer for calibration so he could do windshield at dealer, have them calibrate it and he took care of all billing so all I had to do was pay him my insurance glass deductible of $100 and hed handle the rest. Thats how a professional handles business instead of throwing it back on the customer. I was busy but he met my wife at dealer, did a factory our better windshield install, calibration was done immediately all on site so entire job was 2 hours and it looks like glass has never been removed. So far everything is factory perfect. Billing couldnt be easier for two separate jobs for windshield and calibration. He did work like it was his own truck, paid for calibration, my wife gave him the $100 deductible and done. He made it simple, professional, quality work with factory glass and my wife said she was treated as if I was there. Women dont usually get that service in Auto industry. Transparency and Jace will be my go to for glass from now on. Ive already referred several friends with expensive luxury trucks and foreign import luxury cars that have been hesitant to have other glass companies touch their vehicles. By far the best auto glass guy in the area for new tech filled vehicles and the fact he takes the extra step for dealer calibration if he doesnt have software at his shop proves hes about doing business the right way instead of the fast money, half job, billing on customer type of way so many other glass companies in the area do things. As far as factory acoustic glass, he never even tried the aftermarket route. He was with me insisting my new truck needs and I deserve the glass in I paid for new.

ra
Review №96

I recently had a tree fall on my truck and destroy the windshield. I contacted several auto glass repair shops who offer mobile service in the area and found Clear Vision Auto Glass was able to provide the best all-around deal. The next day Ronnie came out right on schedule with all the proper tools and my new windshield. In about an hour the job was complete and my truck was ready to roll.The entire experience was extremely positive. Ronnie is very personable yet professional and provided top-notch customer service. If I ever need auto glass repaired or replaced in the future Clear Vision Auto Glass will be my first choice. I highly recommend them to anyone needing auto glass service.

Ja
Review №97

Awesome and professional service and communication from start to finish. Showed up on time, replaced entire windshield in one hour, and did a great job. Highly recommended!

Da
Review №98

Great experience with car windshield replacement today, done at my location and scheduled the night before. I had previously gotten best price (with coupons) from one of the national chains, and they beat it by 10% without any negotiation.

Jo
Review №99

Great experience! Windshield replacement was on time and the work was neat and professional. Highly recommend!

Al
Review №100

Great customer service! Very pleased. Originally, I had tried to make contact with another company and despite a referral, leaving a voicemail and filling out an online quote form, over a 4 day period I never heard back. I then reached out and called Clear Vision Auto Glass and was helped immediately over the phone. I was able to get a quote and make an appointment that fit with my schedule. On the day of my appointment, I received a call to confirm the time and got an estimate of time of arrival. They came write to my house, which was very convenient, and on time! They were quick and the job was done well with a lifetime warranty. The guys were friendly, knowledgeable, and professional. I highly recommend!

Information
100 Photos
100 Comments
4.9 Rating
  • Address:128 Rand Park Dr, Garner, NC 27529, United States
  • Site:http://transparencyautoglass.com/
  • Phone:+1 919-793-7776
Categories
  • Auto glass shop
  • Auto sunroof shop
  • Window installation service
  • Window tinting service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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