Great service and I highly recommend! Love working with the team and they are quick on response time. They have come out to my job to replace a windshield and a side window and it looked great! Highly recommend around the Triangle!
Superior customer service and professionalism from the first phone call of scheduling to the installation. My original installation date it rained all day, but the technician came anyways to verify they had the correct glass. They put me on the schedule within the week. Dawson was swift, efficient and clean. He didn’t mind that I watched him change the windshields. They quoted me more $200 less than Safelite. I won’t go to anyone else in Triangle!
They were amazing!!! Kind, knowledgeable, and outstanding customer service. Had me in and out in an hour or less.
Same day appt, got my windshield fixed right way in less than 30 min.Great service!
This place is real good. Had a busted back window. Called, they took care of it through my insurance and 4 days later fixed it with zero issues.
Capital Auto Glass is an exemplar of the high standards and quality customers will receive from supporting local small businesses. I had exceptional assistance first from Lauren to set up my appointment for a windshield replacement needed on my car. She was friendly, professional, courteous, and knowledgeable about the entire process. She assisted me with the insurance claim details as well and made sure that I had all of my questions answered before we hung up the phone. Capital Auto Glass has amazing customer service and is very well organized and efficient business. They were able to schedule my replacement and come to my home with availability offered as soon as the next day!! Clear communications with reminder calls by the office to confirm my appointment as well as a call by the technician, Bryan, the day of helped me to plan and schedule even with the convenience of them coming to my home. Working from home, I still needed to make sure I could block out some time to be available, if needed. When Bryan arrived to do the replacement, I was greeted again with the same professional courtesy and friendliness as I had experienced when I spoke with Lauren. Bryan was incredibly efficient, was very attentive to taking exceptional care of my vehicle, and incredibly knowledgable sharing information with me about the process and reminders after he completed the installation. Without a doubt, Capital Auto Glass has earned a customer for life! Highly recommend!! Thank you, Lauren & Bryan. Great experience!
Professional, courteous, and excellent service. Office staff was wonderful and attentive!
They repair my husband truck window quickly and at a good price.
Excellent experience with this family owned business from the initial phone call to installation!
I had Tristain and Brian come out to replace a windshield on my truck, did an absolutely outstanding job. Came on time, struck up a good conversation and completed their work in a timely manner. Good bunch of guys, Ill definitely be using capital auto glass again in the future if need be.
I nailed the passenger side window with a rock from the lawnmower on a Friday. Called them at noon and left a message. Lauren called back in less than 10 minutes and was able to order my window(had it overnighted) and they replaced it at my work on Monday. Steve was on time and did a great job. I highly recommend them for quality, price and convenience!
Excellent service and customer service by Brandon! Scheduled and fixed same day. Arrived on time and was very friendly and professional. Highly recommend them!
Brandon has been very responsive to our customer needs. I have used them for my personal vehicles since I have a lot of windshield time. Always a good experience. Friendly, fast, effective.
Bradon was great! He came out within the scheduled time, and it took him about 30 to 45 minutes to replace my windshield. Very polite and professional! Great job!
I would recommend them to anyone without hesitation. Excellent service in a timely manner! They came right to my house and had my windshield replaced and car looking good as new in under an hour. HIGHLY recommended!
Had a great experience here! Staff was extremely helpful right from the beginning. I was able to go in the very next morning to get my windshield replaced. In and out in less than an hour! Highly recommend!
Highly recommend
Great and friendly people. Fixed a hard to repair crack in the front windshield caused by a rock tossed up from the highway. Took about 15 minutes. Replacement would have cost 10 times the repair costs.
I will start off by saying that I had previously used a well known auto glass installation company and to say they did a most awful job was putting it kindly! I work out of town a lot and went off of the reviews picking Capital auto glass. Lauren assisted me answered all my questions all my concerns as I told her what the other company had done she went above and beyond helping me to get the correct windshield trim and clips that the other company ruined. Brian was the technician that came to where I worked and did a terrific job, after looking at the extent of damage from the other company he was quick efficient and professional. This company exceeded my expectations were reasonable and are the picture of quality service and customer care! Thank you!!!
Jamie and Lauren in the office are extremely knowledgeable and friendly! Technicians are efficient and do great work. No games or gimmicks, they’re honest about what the issues are and have no problem taking pictures and walking you through what the issues are with your vehicle. Can’t recommend them enough!
Knowledgeable, great reviews, great service.
I highly recommend this team. I called and had an appointment at 8:30am the following day. I arrived early and the technician saw me right away (30 minutes) ahead of schedule. The entire experience was great from the scheduling call to the repair process. I found the company through my insurance company and they handled all of the paperwork. It could not have been easier and the repair looks great. Give them a try next time you need windshield assistance!
I wanted to give a compliment on the guy who installed my new windshield. I didnt get his name but he did it on 4/16/20 for me Waylon McFarland on a 2008 GMC Sierra. I believe it was out of the office in Clayton. He did a fantastic job and I could tell he treated my vehicle with respect as far as how clean it was when he was done. Would definitely recommend these guys
I needed a new windshield after a stone caused a spider crack in my field of vision. Steve was such a great help in organizing my State Farm insurance and was able to get me full coverage. They took my car back on time and completed the job at exactly the time they had estimated. A small waiting area with television helped pass the time. Easy to find and plenty of parking. I would use this company again.
After a bad experience with another local auto glass company, my insurance company recommened Capital Auto Glass. My insurance company notified Capital Auto Glass and I received a call back from them within a short time that same day. I worked with Jamie and Laura (phone service) and Steve (service technician). I can not say enough good things about this team! They were committed to providing friendly, prompt and professional services from start to finish. They were quick to return my calls, answer all of my questions, and were very diligent to keep me informed along the way. Steve was incredibly helpful, providing information and showing me issues he found during his initial assessment, and how these issues would be PROPERLY repaired during the service call. This team gave me confidence that I would receive a quality installation that was guaranteed to be done right the first time!! It is so nice to work with team that delivered 5 STAR service and quality work! Thank you Capital Auto Glass ~ you guys are the BEST OF THE BEST!!
A great glass company you can depend on when you need them! Had a rock hit my windshield this morning on the way to work. They were able to come out the same day to repair, and it took less than 10 minutes! Will always use in the future, thanks so much guys & girls!
Brandon was professional, knowledgeable and courteous. I had a small rock hit my windshield and I needed it fixed before it spread even further on the glass. I called this morning and Brandon was here around 10 a.m. Ill be sure to call them again if needed. I highly recommend them to anyone in and around Wake County.
As an insurance agent, this company is top notch. They treat everyone with courtesy and prompt attention, and don’t cut any corners. If a windshield needs to be replaced they have fair pricing, but if it can be repaired they won’t unnecessarily charge for a replacement. Highly recommended!
I was extremely satisfied with the windshield replacement from capitol auto glass. Braydon (sorry if that’s wrong) was very professional and treated my car like it was his own! He definitely had the attention to detail that larger companies don’t have. I will recommend CAG to all my friends and family!!!!
I called on a Monday around 2:30pm to get my windshield replaced. They were able to schedule me the next day in the afternoon. With it cold and raining, they were able to put my Jeep Grand Cherokee into their facility and replace the windshield. It took longer than normal due to needing the adhesives time to dry thanks to the rain. They only use OEM windshields from the car company manufacturer so it is to total specs for all the sensors required for it. Install looked great like it had never been replaced and was original to car. Great job.
Capital Auto was very professional! They answered all the questions I had. Jamie and Lauren were both awesome!
Look no further than Capital Auto Glass LLC, They are professional, and educated in their field . Customer and Field Service was A++. And prices to match! Happy customer here. Thanks again Capital Auto Glass!
I havent used their mobile service. Ive instead been able to drop my vehicles off and come back later to pick them up. EVERY time Ive done so they have called me earlier than they promised time to tell me my vehicle was finished. 5 different vehicles so far and they did a great job on each of them. I wouldnt think of going anywhere else.
I received truly exceptional service from Capital Auto Glass. Starting with Jamie who worked with me to get the insurance claim filed and ending with a thorough, clean and professional finished job from Matt, the customer care experience was fabulous! I highly recommend this company.
I was very impressed and beyond satisfied with the service of Capital Auto Glass. They were very accommodating and came to my job site the very next day to complete the work. The knowledge, professionalism and quality of work was above my expectations. I would highly recommend them! Job well done!
Being that I am in a customer service oriented industry, personalized care and professionalism are VERY important to me. To say that I was highly impressed with the folks at Capital Auto Glass would be an understatement. It started with Lauren during the scheduling process, a very courteous and professional technician, and was completed with Steve during the payment process. They are efficient, professional, prompt, and friendly. The prices are fair and their service is valuable. I would highly recommend Capital Auto Glass to my family and friends for any auto glass repair needs they have. They 100% get my seal of approval.
Sam Abate 12/14/18. Great people to deal with, very friendly & knowledgeable. Had a windshield installed in my 94 Chevy truck, in & out quickly & very reasonable cost. Will definitely use Capitol again if needed & would highly recommend them to others.
Very satisfied with the work I received from Bryan. He did a great job, was quick, and very respectful.
Just had a windshield replaced by capitol auto glass. The technician( Jack) did an outstanding job. His knowledge of how to do the job was great, he was very courteous and cleaned up after. I would recommend this company to anybody needing glass replaced. Excellent job all around .
I had a wonderful experience working with Capital Auto Glass. Brandon was great to deal with and even came out to my work to fix a glass chip in my windshield so that I didnt have to leave my office He fixed it quickly and answered all my questions (I had a lot) patiently and thoroughly. Would definitely recommend them to anyone who is looking for prompt and excellent service!
I couldnt be happier with the professionalism and quality of work done. They not only corrected the horrible job done by another business but they fixed items they didnt have too. They got me in asap and out just as quick. And charged me fair. 10 stars if possible.
I just got my windshield replaced today. I have to say that from my iniitial call with them till the moment I left their customer service is above and beyond what I had experienced from another glass company in the past. They had originally came out to my residence yesterday, but due to the inclement weather were not able to do the replacement. The technicians that called and came to my home were so polite, congenial and wanted to ensure that I received the quality service that one would expect. When I was in the office this morning the owner and the rest of the staff were very welcoming and so professional. It was actually a pleasure waiting for my car and they did the work in such a timely manner. I will be recommending them to anyone that may need to have any work done. This company is hands done one of the BEST!!! Im so glad I was referred to them! Wishing them much continued success in the future. If you need quality work done this is DEFINITELY the place for you!
Excellent service! They handled everything including making the call to my insurance company. Brandon came out to fix my windshield and did a great job! Very prompt and excellent work!
These guys did a great job on my mobile glass replacement. Less hassle and red tape than the other guys to file the insurance claim. A real one stop shop!
Just wanted to say thanks for your awesome staff! Their professionalism, their knowledge, the help and support they have given me, their honesty, their services, their friendliness, their convenience, their availability etc... have made sure that my experience was well beyond my expectations. This is why when I needed glass service again, I turned to you guys and my second round has been just as pleasant.
Great work! Highly recommended!
I didnt get the windshield we had discussed over the phone (didnt have the blue strip across the top), but the service was okay. We had set up an appointment for them to install at our home, but they said for me to come to their shop in Clayton because of the rain chance. They cant control the weather obviously, but I had been up for 30 hours and was annoyed.
Im grateful to Capital Auto Glass in Garner for their unusually accommodating professional service. Brandon Latham took my information over the phone & with me on the line called the Claims department at State Farm where I immediately received authorization & claim #. The next day--the day before Thanksgiving & exactly at the time of his appointment--Jason Anderson arrived, replaced my windshield & showed me additional maintenance needed that would prevent possible leak problem on my sun roof, unrelated to the rock-damaged windshield. One-stop shopping at its best for little old ladies like me! Each went out of his way to make the process fast, professional, convenient, uncomplicated & at the lowest cost. I recommend them unreservedly.
Such a great company to work with. They communicated well and were very efficient, made it easy to set up an appointment, and had a great technician who was very professional.Thank you for making it easy
Absolutely wonderful experience. I had a huge mess going on from a windshield repair that Safelite did and with the help from Capital Auto Glass, my windshield is finally fixed. Lauren in the office has beyond excellent customer service skills. She was on top of it from the second I called with my issue. The tech that came out was very friendly and did a great job!Thank you again!
Quality work, friendly people, and an extremely convenient mobile service. Their 2 hour time frame and heads up technician call makes the replacement process a breeze.
They came to me and did work on my camry. Price was very reasonable compared to other places I had called and the quality of work and service was awesome. I highly recommend them as they are the best in what they do.
Jeremy did an awesome job on my F-150! Great Customer Service and High Quality Work. Use Capitol Auto Glass for all your windshield needs!
Good work. Came on time and worked quickly.
Quick, efficient work. On time, called when they said they would. Pleasure doing business with this company.
My Kia Souls windshield was broken by a rock on Tuesday. I called Capital Auto Glass, LLC on that day and the technician Jason Anderson arrived on the scheduled day Wednesday.Jason carefully got the broken windshield out and expertly installed the new windshield. It was great to know that Jason has many years of experience replacing auto glass. Jason has great customer contact skills and is a courteous person.I am so happy with Capital Auto Glass and their excellent technicians.I highly recommend Capital Auto Glass.Sincerely a Satisfied customerDavid Hosford
This crew is very professional and the price is right. 👍
Great experience from the very first phone call! Love the fact that I got a call the day before to tell me my time frame for my appointment.
WOW!!! What a great experience all around!!! Called for info and BOOM, I received my new windsheid like that!! Spoke with Cierra and Lauren over the phone---so polite and excellent customer service. Made everything easy and convenient for me. I give this family business TEN STARS! I love my new windsheild!
I love working with everyone at Capital Auto Glass. They treat everyone like family and best of all, they do a great job taking care of their clients.
Best deal for glass relacement! They did a great job!
Very unprofessional. ...no sense of customer privacy ...this companies secretary decided to inform other people and employer about the conditions of vehicles appearance and of personal belongings in the vehicle as if her self and or tech was riffling throughout the vehicle. 1 day after leaving the review...a member from Capital auto called my employer again to let them know of the bad review in a attempt to push for termination. In the initial conversation between the secretary and my employer the secretary told my employer that if I was one of her techs there would be disciplinary measures for me having food in my truck. As a result I have been terminated from my place of employment today due to having bad judgement and thinking that Capital auto glass provided customer confidentiality. Now granted I was using a company vehicle but there was no need for the Secretary to go out her way to inform my employer of anything especially when I found Capital auto glass to service my vehicle and not my employer. I would like to thank capital auto glass for fixing the window and for going the extra mile that they did. Thank you for caring about your customers livelyhood. If u have this company to service your vehicle please make sure you have the outside and the inside clean especially if is a company vehicle ...because not only do they care about fixing your glass they also care about tending to business that is none of theirs instead of doing what they are getting paid to do which is installed glass.
Excellent fast friendly service. Quality job unlike Gerber glass who placed the previous windshield on my 2013 Accord that is a rock magnet.
A small business that cares about quality of work
Capital Auto Glass has wonderful customer service and does a great job with repairs. We refer customers to them all the time!
Nice folks!
Awesome place!!