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COLLINSWORTH CAR CARE
3201 Saturn Rd, Garland, TX 75041, United States
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COLLINSWORTH CAR CARE
Comments
dr
Review №1

It’s creeping close to 100 degrees outside and I’ve not been able to use the a/c in my car because of three large bolts broken off deep into the side of the engine block. These bolts are the mounts for my a/c compressor.WHERE CAN YOU TURN when 5 different car-repair shops examine your car and regretfully apologize, saying they didn’t feel skilled enough, or have the right tools to attempt a repair that requires such extreme precision. (and these repair-shops were referred to me by other shops). The manager at the 3rd shop that looked at it; asked me to call him if I ever find ANYONE who could get all three of those bolts out.It began to seem impossible to find anyone who knew how to do it, until I happened to call Greg at Collingsworth Car Care. Greg and his crew worked a miracle for me. They removed all the broken bolts and restored the a/c system like new. My car runs great now and the a/c is arctic!!Greg and his crew offer an uncommon level of skill, honesty and dedication.. also detail-oriented. They are top quality knowledgeable technicians. I’ll be eternally grateful for what they did for me and I will always trust them with my car.

Le
Review №2

They know exactly what they are doing I started going there since I had issues on my ford and theyre up front with everything you need to know

Sh
Review №3

Quick and easy car inspection.

ni
Review №4

Very reputable and honest they shot you straight and do great work

Ly
Review №5

Greg and Tristan were very helpful and courteous. I was very pleased with the work done on my vehicle. Highly recommendable.

Gl
Review №6

Greg and the crew are great! Does Wonderful work and great prices! Always willing to get you back on the road as fast as they can! Hot Coffee is on tap!

Al
Review №7

Went to The Transmission Shop (TTS) and had nothing but problems. I called Collinsworth and they offered to pick up my car from TTS and bring it to their shop. At this point TTS had my car for 5 days and still hadnt even looked at my car, of course they were just beginning to looking at it when I called to release my car to Collinsworth. They came back and said it was a sensor and not my transmission. I knew this was wrong and took my car to Collinsworth. They were very professional, and actually listened to me when diagnosing the issues. My cars transmission was completely replaced and they did it in a timely manner. They also worked with my extended warranty, I didnt have to do anything but pay my deductible. Great service all the way around. I will always take my car back, and recommend Collinsworth Car Care to EVERYONE.

Aa
Review №8

Not a good experience and I dont appreciate being lied to or hung up on when I called them on it.

Le
Review №9

After spending 14 years in car sales and pretty much giving up all hope at dealerships, I wasnt sure I would be able to find an independent, trustworthy repair shop that didnt employ a large collection of mouth-breathers, did what they say they will do and charged a fair price. The new company I now work for has all of their work vehicles serviced with Greg and his crew so when it came time to repair my personal vehicle, I brought it to them solely on the reputation they already had with my company. Annnd, I am happy to report that they live up to that excellent reputation and then some. And its the then some that you hardly ever encounter nowadays....you know what Im talking about. Go see Greg and Eddie and see for yourself.

Aa
Review №10

Great shop with honest mechanics

Wi
Review №11

STOP Terrible Service. A neighbor service I though I could trust. Service performed not needed. BBB notified.Paid over $900. 00 for a tune up. An Employee Wreck my car in their care. They never told me.They made every attempt to glue the parts back on. Parts fell off in their care. Within three days, of the tune-up AAA has to cradle car in to the dealer for correction. I called the owner Greg he hung up the phone when asked to pay for the body damage.Not all 8 spark plugs were changed only a few. Total spent at this shop was over $2000.00. A rip off.Headed to legal.Rip OffAwful Awful service.

Jo
Review №12

Excellent, good service friendly atmosphere.

Lo
Review №13

Been a customer for 12 years. Greg the owner & his staff are the real deal when it comes to honesty & great service....The shop replaced radiator last year. Needs replacing again. Did work without my okay on price. Did not check heater as discussed. I will have to pay another deductible on the warranty for that! After 13 years biz with them, I wont be coming back. Less thorough work. AC not working even though I paid them to fix it. Dont seem to care like they used to.

Au
Review №14

This place is fair, fast and friendly. They dont make me feel stupid ever and Im pretty stupid. They dealt with my warranty company so I didnt have to. Ill never take my car anywhere else to be honest. Go here, you wont be disappointed.

Ro
Review №15

Ive been coming here for years. Theyre upfront with what needs to be done. Always a great experience

Da
Review №16

Took off my belt and asked me for 900 dollars and then they wouldnt it put it back on didnt even let me know they were going to take the belt off had to push my car across the streer where they helped me for 350 dollars . Rip off dont go here the manager is rude. I dont trust these folks with my cars.

Ap
Review №17

These guys are so great! We have been to them twice now and both times have been the best experience! We will be coming back to Collinsworth for all our future needs! :)

Ju
Review №18

Very Timely when getting my car inspected. Pleasant waiting area and I appreciate they did not try to upsell items for my car I did not need. inspection was completed in less than 30 minutes. I was back on the road.

Be
Review №19

Greg and his team are truly the best place for auto repairs and a great cup of coffee.

Mi
Review №20

FIRST OF ALL, EXCELLENT CUSTOMER.SERVICE VERY PROFESSIONALTHIS IS MY SECOND TIME WITH THESE GUYS AND BOTH TIMES I LEFT WITH A BIG SMILE ON MY FACE!!!!! I CALLED AND SPOKE WITH GREGWEDNESDAY MORNING 7AM THEY TOWED MY CAR FOR ME TO THEIRLOCATION AND WAS FINISHED BY 3PM. MY BATTERY AND ALTERNATOR WAS COMPLETE AND I WAS ON MY WAY. THANKS GUYSYOU ROCK!!

Ta
Review №21

Fantastic service! Oil change and tire rotation completed within 15 minutes and great coffee!! Thank you so much Greg

Ke
Review №22

Fast, friendly efficient service, even gave me a discount on my repairs with out asking!!! What a great surprise. Thank you so much Greg!!!! I will be back

An
Review №23

Good prices and great service. Greg is great to deal with. Id refer everyone to this shop.

An
Review №24

Overpriced.

To
Review №25

Top Notch auto repair . Fixed my issues in an hour and price was less than I expected. Thanks

Jo
Review №26

Great service, state inspection, oil change complete within one hour. Even got a coupon!!! Thanks Greg

Ma
Review №27

WORST PLACE EVER!!!! Collinsworth is the worst shop in Garland. Went in to get an alignment and Greg the owner tells us it was unsuccessful due to the wheel bearings needing to be fixed. He then says he can not do the alignment until that is fixed but we need to pay the full amount of the the alignment. So we paid for a service that was not done. As I was talking to him asking for a refund, he missed a phone call and tells me “you see, I just lost another customer because of this issue, bottom line you will not get your money back”. He was so unprofessional and just plain mean. He wanted to charge over $750 to fix the wheel bearings when a shop down the street agreed to do it for $450 (alignment included) I definitely will not go back there and advice anyone looking for a place to fix your car DO NOT GO TO COLLINSWORTH on Saturn and Cranford (Garland, TX). In my opinion they are thieves!!!!

Da
Review №28

Great place. Friendy and reliable

Ca
Review №29

They are reliable and trustworthy and do great work.

ol
Review №30

Amazing customer service. Friendly welcoming staff!

De
Review №31

Prompt, courteous service.

Re
Review №32

Absolutely do not use this place. They financially exploit the elderly and mentally ill !!!! They have milked my mother in law out of thousands on a car that isnt even worth $1,000.

Jr
Review №33

Quick & Friendly Service...

Pa
Review №34

I have a 2006 Toyota Tundra that had issues but they took care of them. Very professional would take my truck back again

Jo
Review №35

Honest and trustworthy

BR
Review №36

They are irresponsible grab the car without your permission, they dont talk to you to give you a diagnosis and they steal your gas. One of the worst workshops

Information
8 Photos
36 Comments
4.1 Rating
  • Address:3201 Saturn Rd, Garland, TX 75041, United States
  • Site:http://collinsworthcarcarefleet.com/
  • Phone:+1 972-278-2166
Categories
  • Auto repair shop
Working hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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