This was my first but not last time to use Blackline Auto. There’s nothing at all that I have to say bad about the company nor the repairs done on my 2010 Audi Q5 3.2. I was very pleased and plan to use them again in the future as needed. Employee BORIS…..is very professional, knowledge and awesome at customer service. (10 out 10 they get a 10…👍🏾)Keep up the good work Boris/Teammates!Thanks,Kent P.

I have been going to Blackline Auto Care for 4 years plus and have never been to a better shop then them. Ramiro and Alonzo are seriously the most knowledgeable and experienced mechanics that I have ever met and I have worked at many dealerships in the past 20 years. They aren’t part changers like most claim mechanics, they will diagnose the real problem and give you options on ways to repair it the correct way and part. Highly recommend Blackline to all my friends and family every time. Thank you for being an honest Repair Shop Blackline!

In short; Blackline a five star (family brother operation) I have done all auto repair on my Vehicles for two yrs+ small to major repairs just a few; electronics, fuel system, AC – after repaired coldest its ever been most recent MAJOR New Transmission ALL Complete success & satisfaction. (important to me the HIGH standards the brothers keeping your car CLEAN while doing there repair work) leaves same condition as when you dropped it off. IMPRESSIVE!

My roadside assistance recommended Blackline Auto Care and I am glad I went with the recommendation. They fixed my seized ac compressor and got my SUV running quickly. To top off this great shop, they are veteran-owned and operated!

My aunt recommended this car shop when my car broke down at her house. These gentlemen are gem. Its hard to find mechanics that you can trust. They are very knowledgeable and dont cheat you out of your money. Thank you Ramiro, Alonzo and Boris for everything.

I can’t remember the guys name that is at the desk. But he’s very understanding. I took my 2010 Malibu in because of a misfire but had no check engine light on as I have a OBD II reader in my car. They found a second misfire and a small oil leak. I was only able to get the misfire done not the oil leak. But will be in next month to get the leak done. I have lived in the area a year and wish I would have found them sooner. I’m hoping this is the last shop I have to use for my car. I’m a woman and feel because if that I get screwed over. But with Blackline I didn’t feel that way. Thank you so much for understanding my situation and working with me.

Very honest and blunt people that work there. They tell it like it is. No BS. They take their time to show you what exactly the issue is. They explain the solution for it and how much it will run you. Owners are 2 brothers I think. Very cool overall. Ramiro and the rest of the staff. Including the gentleman at the front desk answering calls and greeting people as they come in. Wears a Hat. Will feel at home. Its hard to trust people nowadays but with these guys, they earned my trust. I dont know much about body communication or non verbal communication but I get a good vibe from them. I dont know. Dont take my word for it. Go check em yourself. You wont regret it. Great Customer Service at its finest here.

Best customer service! Every time I come he always get the job done !! Great place to come and get your cell phone repair!!!

Great shop all around, very honest won’t give you any bs repairs. In fact it’s the most honest shop I’ve ever been to. They helped me out with a problem I tried getting fixed and pointed me in the right direction to be able to fix it myself.Brought my car a few weeks later to get some coilovers installed to lower my car and they did it quick and did an amazing job at it. Very good prices as well, will definitely recommend to friends and family.

What a great place!! Needed my windshield washer pump replaced and the guys from Blackline did a quick, efficient, and professional job at a cost significantly lower than several other auto repair locations who gave me quotes for the work. They threw in a military discount which made the deal even better!Owners Ramiro and his brother are great Americans who you can trust to do the job right and at a great price. Will definitely be back!Highly recommend!

Boris very knowledgeable and trustworthy.please take your cars to them for any issues.I wish I knew them earlier.will definitely use them again

Fixed AC (3 others couldnt). Plus told me I could do a quick fix on my oil leak or have it fixed with 24month 24,000 mile guarantee. There quote is 300 less than the last place I went to..

Honest, quick, and explained the issue for a pedestrian like me to understand. Going back for brake pads and anything else I’ll need in the Dallas area

I loved my experience here today! The gentlemen were so polite and understanding. They fixed my car quick and efficiently. As someone who knows nothing about cars, they took the time to explain exactly what they were doing to fix my car. I appreciate their hard work and outstanding customer service! I would recommend to anyone.

This is a great shop! As a woman you want to find a mechanic you can trust. The way these guys work is if they cant explain it and SHOW YOU in real time they cannot sell it to you. Thats amazing for me. I have trusted them with my AC work and many other things that I need fixed on my BMW. I will be back and I know they can handle the work. Im in and out quickly with an appointment and their communication is top notch.

Great service and reasonable price

Blackline Auto Care provided good and honest service. I trust them with my car and will continue to take my care to this establishment for service.

These guys are amazing! I know most people have the idea that mechanics are always out to make money and swindle the consumer, not Ramiro and his brother. They are the most honest business men Ive met and well bring all of our vehicles here.

Great shop and owners & they will take care of all your mechanic needs. Recommended...

The Brothers have always been courteous, considerate of your situation. They dont try to pressure you or try rip you off. Also very knowledgeable in their craft. I have no reservations on recommending their services to anyone. Great Work

Hand down best shop I been to. keep up the good work guys. my baby rolling smooth with a 5 star alignments

When I bought my new vehicle I was experiencing crazy problems with. Multiple lights were going off on my dash, and I couldnt accelerate past 35 mph. A friend referred me to Blackline Auto Care. Not only did they diagnosed my car and fixed it within the week, they also offered to check my AC and charge it as well! Excellent care and quality work from professionals. Would highly recommend.

These brothers have all the ASE certifications, experience and skills to work on both domestic and foreign vehicles. They performed exceptional work on my prized 99 Miata and BMW Z3M Roadster. I trust their abilities to handle minor to major servicing on all of our vehicles and expect they will earn your business and trust as well.

I cant stress enough about their honesty in quoting, expertise in subject, patience to run through the details with customer. I replaced my Cars AC compressor for a very reasonable price and extremely satisfied with the service. I highly recommend this shop if you dont want to get robbed by unnecessary upsells usually what we experience with most of the automobile repair chains.

I cant stress enough about their honesty in quoting, expertise in subject, patience to run through the details with customer. I replaced my Cars AC compressor for a very reasonable price and extremely satisfied with the service. I highly recommend this shop if you dont want to get robbed by unnecessary upsells usually what we experience with most of the automobile repair chains.

My experience at Blackline was top notch! I loved the professionalism and the time they took to truly help me understand the issue with my car. Very reasonable pricing and great customer service!

These guys work hard to get it right. Good communication about the job and chargesa reasonable price. Took my 2003 Toyota Matrix in and they used to work on this model. Not even at the dealership do the mechanics know how to work on the old school models. They have a passion for Toyota cars and went above and beyond!I highly recommended this shop to get high quality service for your car care.

Let them service my car 3 times for the same issue which was the check engine light. The last time they kept it for 2 weeks and still couldn’t fix the issue. Bright side they did give me a as partial refund but not satisfied with the service at all. I wanted my car fixed and my time got wasted and I still have to get the issue fixed.

First time coming here, the people are super nice. My tire missing 2 studs and they went out of their way to help me. I called the other places to check on pricing, but everytime I called, people keep jacking up the price or give me different price quote. It was frustrating. Im glad I found this place, already making second appointment for my other car next week with them. Recommended

This place was the absolute best place I could have gone to. Romero was very informative, explained the problems thoroughly, and provided me with honest solutions. Even through a morning backed up with several other vehicles needing to be worked on, he was able to attend to me and solve my issue rather swiftly. On top of that, he took a look at another problem I had been having with my car and solved it within a matter of minutes. He then took my car for a ride just to MAKE SURE that problem was fixed! These guys are absolute professionals. I cannot recommend them highly enough!

Ramiro and his brother are exactly the type of mechanics you want to deal with for anything big or small. They know their stuff and just as importantly they were honest, direct, fast, and transparent about everything that was going on with my car. They were also able to fix the CV joint with dealer parts for a much fairer price than the big chains in Dallas. I usually dread taking my car to get it fixed because I know so little. I am certain that I was treated more than fairly, got the fix my car needed, and was not overcharged. I will be a loyal customer of Blackline Auto from now on.

My experience at Blackline Automotive has always been Excellent. This two Brothers that own this automotive shop have the utmost integrity they treat me and everyone else with the greatest amount of respect. Theyre very thorough professionals Extremely Honest and always explain everything in great detail what is going on with the car and what needs to be done. Theyre Excellent Mechanics. I trust these Guys with my car they are VERY HONEST.🤗

I got my alternator replaced today at Blackline Auto Care. They were professional, informative, courteous and fairly priced. I was recommended to them by a friend and I would gladly recommend their services to others.

Great customer service. Very informative, knowledgeable, and fast. Will definitely keep using them in the future

My guys gives me A1 services at all time !! be patient they will take their time to fix your vehicle the proper way and will not over charge you.

Ramiro & Alonzo are the best encountered mechanics we have been lucky to find here in Garland, Tx. To go along with all reviews, they are professional, very patient, very thorough in all they do and tell you theyll do and very reasonable and honest in their fees. Theyll go the extra mile to make sure youll be satisfied. Very glad we found those guys! Hope they take care of themselves, because we need them around.

My only expectations from an establishment when we do business, is good customer service and or product I paid for to be of a good quality etc... So when it comes to rating a business I am brutally honest. This establishment was a hole in the wall, but they have great customer service and do fantastic service work. I listened to how they interacted with other customers, and how they treated them, and they are true professionals. I will be taking my car back for any future servicing it may need and I have already recommended this shop to a friend.

I work across the street from Blackline and these guys have help me out in a pinch more than one time! They are so nice and really care about their customers. I highly recommend them and will always use them in the future.

Excellent job replacing the front axle on my Toyota 4Runner! They were able to accommodate me the same day and get it done quickly but thoroughly. Ramiro was outstanding! Note that I bought the axle myself online to save money and they were happy to install it for me. Highly recommended.

They get the job done and do an excellent job.. awesome customer service!

I have used the guys a few time and I am always impressed with the level of knowledge and service they offer. They have all the tools needed to get the job done and are very courteous with great customer service. Their prices and good too. I HIGHLY recommend them.

This is the most trustworthy auto shop I have ever encountered, and these guys are very knowledgeable and skilled. Ive been here several times after being referred by a dealer, and even though the location itself is not close to me I cannot go anywhere else now. They always give you a little education on what your car needs and why, give you options and do a great job if you decide to have repairs done. Blackline Auto Care is the best!

Thank you black line for taking care of me, diagnosed the problem and took care of the job, will recommend the shop to others

Always professional, always detailed in their approach, transparent in their work. Best twins in the business. Would recommend everyone, but I like to keep them to myself cause their that good

Great quality and great price. They show me whats wrong and have a good price to fix it. About 1/3 the price of the dealer and I trust Blackline more.

Alonzo and Romero are the best at what they do. They are very kind and mindful of their clients needs. They ensure satisfaction all the time, while presenting you with the best options for any issues. My car always drives like new after each visit. Thanks

I am very pleased with the service that I receive from Blackline Auto care. I trust them to work on all of my vehicles and Im glad that I was able to find such a reputable car repair shop.

Great set of owners. Been here multiple times and always leave happy. Take your car to BL, you will regret it if you didnt.

Honestly one of my favorite places. Normally I am a DIY car person but they were able to help me get over a small hiccup in my plans. And was able to get it fixed without spending an arm and a leg... Very happy with the service.

Excellent customer service. They explain everything to me and even show me pictures so that I understand better. I trust them because they wont try to sell me something I dont need. They give me options before I decide. I would give them 10 stars.

Had some major work done to my truck here. They were super friendly honest and reliable. They have won me as a customer for life. My f150 has never ran soo good.

They really know what they are doing. They love cars and will take excellent care of yours, as they did mine! Polite. Professional. Great mechanics!

As far as mechanics go, this place is definitely about par! They walk you through everything and I do mean everything. They explain every thing that they do. They even take you to the back to show you what they are doing. The two gentlemen that run the establishment are nice and helpful beyond measure. They will have a lifetime customer with me for sure!

HONEST AC WORK FINALLY!!! The best in DFW! The first honest shop Ive found in Dallas after 10 years here. After two other shops tried to sell me a new AC compressor for $1000+ I took it to Blackine for a 3rd opinion and Blackline fixed my air for $69.99.Two other shops lied to me about my AC blowing hot air to sell me a compressor and Blackline was the only honest shop. If your AC blows hot Blackline is the place to go! They will not try to rip you off. They also did LOTS of other work for me as I was rebuilding my old Accord. ALL EXCELLENT WORK - NO PROBLEMS. And great prices compared to other shops. Over the past year Ive had Blackline replace my struts, motor mounts, front axles (CV joints), front wheel bearings, wheel alignments, oxygen sensors, spark plugs, brake pads, and new software for oxygen sensors to fix my check engine light - that nobody else could figure out. I am really relieved I found a mechanic shop I can trust, as I didnt think honest shops existed anymore after 10 years in Dallas. Please spread the word about Blackline as honest shops are like finding a needle in a haystack!

I first found Blackline Auto Care about a year or so ago, and have not gone anywhere else for car repair since! I have also sent family members to Blackline, and each time Alonso and Ramiro have gone above and beyond to work with us on our specific car issues, given us sound advice on what to do to extend the life of our vehicles, and kept our budgetary needs in mind.Since moving to the Dallas area several years ago, I had not found anyone that I truly trusted to work on my car. That has all changed since finding Blackline Auto Care. I can finally rest assured that when my car has issues, this is a team I can really trust to know what they are talking about, give exceptional service, and not try to make me spend unnecessary money. If these are things you are looking for, look no further!

These two guys are incredible! Extremely knowledgeable in what they do and always make sure to treat you fairly and honestly. I will always refer my friends and family to this place because I know they will always treat us like family!! Highly recommended for anyone looking for a new mechanic duo you can trust full heartedly

Ramiro and Alonso are fantastic. I work at a dealership and took my car there when it over heated. My own dealership wouldn’t even help me out so I had it towed to here. I had a blown head gasket. When Ramiro tore down my engine to have it fixed he discovered more damage than originally thought and said I needed a new engine. He didn’t charge me any labor for tearing down my engine and found me an engine at an excellent price. He then worked on my car all Saturday night and Sunday on his day off to get it fixed for me. I live about an hour away from these guys but I will not take my car anywhere else after the experience I’ve had. They e earned my business for life

Came here to get a headlight replaced and a cold air intake installed, and I couldnt be happier with the price and service. Ramiro and Alonso are hard workers and are prideful of what they do. Very satisfied with the outcome. In addition, I was able to use the TV and wifi with complimentary drinks while I was waiting. The waiting area is basically a living room with a nice couch and chairs. I had a long conversation about cars with them and they also showed me the issues with my engine bay and allowed me to get an in depth look. They explain everything that they do to your car. Would definitely recommend! They are some of the best mechanics I have ever met and taken my car to.

This is one-of-a-kind repair shop that you can hardly find anywhere else. They have great knowledge and hospitality. The price is reasonable compared to other shops. The best thing is that you can bring your own parts which can save time and money for both.

I had an issue with my ac system and these guys took care of it and I have not had problems with my AC any more. I have been coming here ever since. They are very knowledgeable about cars and services and I have been referring my coworkers and friends to them. They are really knowledgeable about cars and trucks. They are very professional and take the time to explain everything they are doing to your car. I highly recommend them.

Awesome service!!! Twice, Ive taken a vehicle ro them and, twice, they have rolled out the red carpet with professionalism and quality work. They walk you through the whole process and assure you understand what the problem is and what it needs to be fixed. Definately my mechanic shop from now on!

The guys who operate this shop are very nice. They do a good job of explaining everything to you, and answering all of your questions. They also have very reasonable prices. I highly recommend them!

Very respectful and knowledgeable people. I will not go anywhere from now onwards. Thank you guys !!!

This is the best place to take your car in the entire metroplex. They take the time to explain everything, and all the concerns I had tried to explain at other places, they were able to confirm what I knew was wrong. They dont overcharge and they are incredibly hospitable and kind. They are incredibly knowledgeable and they have my loyalty from now on!

Both Ramaro and Alonzo are very knowledgeable and professional in their field. They both have great expertise in Subaru and Honda repair/performance modifications, as well as many other Japanese and Domestic vehicles. (both were ASE Certified dealership technicians)They were very helpful in diagnosing and performing maintenance on my Subaru Outback.Overall Very honest and professional guys that do good quality work.I would definitely recommend BlackLine If you are looking for a trustworthy and competent repair shop for your ride.

These guys are trustworthy and do not try to sell you things you dont need. In fact, they talked me out of some things I was told I needed. Not only do they tell you what is needed but they SHOW YOU why you need it. Got questions? They know the answers. They walk you out to the garage and explain it. I understood everything they were doing and why. I trust them with my car which is a first experience for me at a shop. They fixed a mistake another very popular shop made and a 2nd shop couldnt figure out that made my car unsafe for my family. They made my Toyota Sequoia drive just like the day I drove it off the lot new and they saved me a bunch of money. No more searching for the right place to bring my car. These guys are top notch and they are good people. I will recommend them to anyone who will listen! Really guys, thank you so much for your honest, hard work. Your shop is truly exceptional!

I have brought my cars in twice for Ramiro at the Blackline Auto and he did a good job on both of my Lexus. The price is very reasonable and good quality work. Will definitely bring my car back in the future for services.

Great service! The guys have repaired a few cars of mine. The diagnosis is accurate and the pricing is fair. Definitely recommend this place!

I had my 2016 Honda Accord fog lights replaced by the Brothers (Caps to want to show them my true Respect) they are the MOST Knowledgeable and Generous to explain to you on top of what you ask and want to know. The Brothers were REAL TECHNICIANS, they fix engine, rebuild engine and do so MANY THINGS.....HONESTY AND REASONABLE -- I FINALLY HAVE FOUND A GREAT MECHANIC AND PEOPLE. Go to them if you have any questions and they will fix at a reasonable rate... I will gladly come back if I have any car issues...

The owners of this business are two of the nicest people I have ever met. They went way out of their way to help me out when they didnt have to. I wish I could do more for them than write this review. Five stars is not nearly enough.

Great service! Friendly and fast!!!!

Greatest shop ive ever been. Got my brakes, alignment and oil done in a timely manner. The dealership screw you. These guys are legit and great workers. Car runs smooter than before.

Great auto repair experience.I found a place that I can trust. Alonso showed me why my tires were wearing out so quickly.Made an appointment for strut replacements.My car hasnt ever driven this straight since Ive owned it.

The two brothers here are great people. They focus on doing quality work and will walk you through whats going on with your vehicle. They focus on getting the job done right

THANK YOU! They did an excellent job on my car. I would definitely recommend. They are are HONEST and very informative, which is big in my book. This will be my go to shop for now on!

Good customer/service and fair prices would recommend this shop for sure !

Ramiro and Alonso make sure you are satisfied not just with their knowledge & experience but with their customer service skills which are outstanding.Their honest and attention to detail service, made me feel I was very lucky to find their shop. My vehicle after the full tune up and replacement of additional parts, felt and performed much better.I have recommended Blackline autocare already.

Such a great place staff are more than welcoming they explain everything in great detail they show that quality is their number one priority and in all awesome place I would give it 10 stars if I could

I heard about this shop trough a friendThat told me the Quik and profesoonal this shop wasAnd I prove myself that is one of the best places I was satisfied with their commitment and punctuality on their work performanceVin a very please customer and I highly recommend the BLACK LINE AUTO CARE

Excellent automotive care from two brothers that actually care about the maintenance of your car. They go above and beyond and that’s very rare in the auto repair industry. Knowledge,Quality,and kindness towards their customers is what you get when you walk thru the doors of Blackline Auto. I live in Arlington, and drive to Garland... that should tell you a lot right there.

Blackline Auto Care is top notch!!! I recommend anyone in the DFW area who needs any work done bring their vehicle here. Highly professional and do amazing work.

Nice people. Very friendly.

Ramiro and his brother are honest people and really good mechanics. If you are looking for a good car workshop then i recomend Blackline Auto Care.

Highly recommended. An actual honest auto repair shop. Im reviewing BlackLine Auto Care at 109 S Kirby St in Garland. The AC in my car started blowing hot air and BlackLine Auto Care was honest and fixed it for $69.99. I was expecting worse. I was impressed with the honesty, and Blackline not trying to sell me AC parts I didnt need, If you have AC problems (or other problems) this is the place to go, I wouldnt trust anyone else.UPDATE 6-21-2019: Ive been back to Blackline Auto Repair two more times. First to install new struts (full assemblies) and another week I had them replace all the motor and transmission mounts on my Accord, 6 total. Blackline did excellent work on the installing for a good price. The Accord now runs, drives and handles like a new car. The prices are very good too. Also Blackline doesnt mind if you bring in your own parts for them to install if you like buying your own parts online - which is what I did. Again, these guys are actually honest and Im glad I finally found mechanics in Dallas I can trust.

The guys at Blackline took good care of me through a very complicated situation, and went above and beyond the call in the way they handled the charges. This is two brothers running an honest shop where they are about taking care of people and doing the right thing!

Coolest twin ever. Great customer service. They are always on point and very reasonable.

I was working on my sons first car and broke a bolt in the steering knuckle. Long story short I removed the knuckle and they helped me find the part and fixed it. They are honest and helped me spend as little as possible while still providing exceptional service.

Great place to get your car serviced! I usually always get the runaround or mechanics just trying to get extra cash. But this place will legit only fix what’s actually broken & at a great price & with great customer service! I will definitely be using them for life!

Truly the best experience Ive had at any mechanic shop. They take their time to explain the situation thoroughly and honestly. They are good people and have great customer service.

I had a Excellent work done in this shop. I highly recommend this shop.

Great work, nice owners, really care about customer. No complaints. A+

Great service, great customer service, all around great mechanics and well educated when it comes to vehicle issues.

Blackline Auto treated my 21 year old car with astounding respect, repaired it quickly, & at a competitive cost. That was a good day😆

These guys are just amazing! So my wife’s car is a Volkswagen SUV and I hate getting repairs bc it’s always so expensive. But these guys are just the best. First off, they let you bring in your own parts (they don’t warranty the parts obviously, but they do warranty the work) which already saves us a ton of money, especially on volks parts. This last time we were in, we needed the car back by a certain day and they stayed until midnight on a Saturday night getting it all done! I’m just blown away by the professionalism and honesty and integrity these guys have. They run a great shop, they’re honest, they work hard and they will treat you right. They’re our guys from here on! Thank you!! (And we drive all the way from Rockwall for them!)

This brotherly team is by far the best shop I’ve been too. Prices are great, work is great, and they are honest!

Owned by two brothers. They provide great service and dont pressure you into paying for more/unnecessary service.

Excellent communication, great workmanship and outstanding customer service. I only take my 4Runner to Ramiro and his crew.

They installed a Nerf bar on my Mother in laws Chevy Trax when no one else would. Completed through Amazon pay, great job!

Brothers are really good in what they do.They communicate well and are very reasonably priced. I would love to go back to them.

I am sooo pleased to be blessed with Blackline Auto Care! The integrity of the owners and staff are exemplary!