EXCELLENT SERVICE FROM START TO FINISH. JAMES DELIVERED BEFORE COMMITTED DATE EVEN THOUGH THEY ARE SUPER BUSY. JAMES ALWAYS TOOK MY CALLS, ANSWERED MY EMAIL AND WAS VERY PROFESSIONAL AND COURTEOUS. HIGHLY RECOMMEND AND LOOK FOR JAMES BISHOP HE WILL TAKE GREAT CARE OF YOU.

Snell Collision and particularly James went above and beyond what my auto was originally brought in for. The attention to detail and going the extra mile to make sure I was thoroughly informed. Thank you for taking the time to doing a job well done. I appreciate all your advice and recommendations.

Absolutely top notch service and repair. Can’t tell my vehicle was ever in a wreck. No gaps are off and the paint matches perfect. Communication was great during the repair phase and attention to detail was stellar. They took a tough incident and made my life easy despite it. Huge thanks to the Snell Collision team.

Highly recommend Snell for your Jaguar needs! James Bishop was thorough, professional, timely, great communication. I felt information on repairs was accurate and he went over and above to help me navigate the complexities of dealing with insurance.

Great service! Very thorough and customer service is impeccable! They kept me informed on the progress of the repairs & status of my vehicle every Monday, Wednesday and Friday! You will not be disappointed to entrust them with the care of your vehicle!

Such a refreshing organization to work with - Smooth from start to finish - could have been more pleased with their team.

Snell did a great job at communicating what was going on with my car. Although the process was a bit delayed and my car was in the shop for longer than I’d have liked it to be, James kept me updated periodically and that made me feel comfortable about what was going on. On delivery, my car looked amazing! He went above and beyond and even helped fit my car seat . Would recommend snell collision 10/10

James was my Representative and was very helpful as well as professional. He kept in contact with me to make sure that I was aware of what was happening with my car. The office staff were friendly and professional. I would recommend them and most definitely ask for James!

Truly so happy with my experience at Snell Collision. After not knowing where to take my brand new suv for repair, I decided to go with Snell in part because of their reviews. I had the pleasure of working with James Bishop and he really did show me exactly what the rest of the reviews express. He was professional, he knew exactly what I wanted and was expecting. Excellent attention to detail. Service was completed promptly. I sincerely recommend, thank you!

This place is top notch! Richard & Team just re-attached a portion of my bumper that had come loose and wouldn’t let me pay for it. I hope I don’t break anything else anytime soon, but if I ever need body work, I won’t go anywhere else! Thanks guys!

I cannot say Ive had a more superb experience while dealing with car repairs. While it is unfortunate having to have body work done due to an accident, there are very few Certified Jaguar repair shops here that I trust to get the job done. Snell Collision is top of the line in Professionalism and Service...from the front desk to the garage...they have an Amazing Team! I applaud their ability to effectively communicate, even to be as personal as going head on with major insurance companies (as was My experience 😊💪🏽) to assure Top quality service and returning my vehicle looking BRAND NEW ( for the 2nd time!)! If I could give 10 stars I would! Great big Thank You to James Bishop and the Entire crew at Snell Collision Center !!!!

I highly recommend Snell to anyone with a Land Rover or Jaguar requiring body repair. Our service advisor, James, did an excellent job keeping us informed of the progress through the end of the repair. When I arrived to pick up the car I found it detailed inside and out and the repairs like new.

I brought my SUV to Snell after a friend recommended them to me due to damage to the bumper and hood. Jordan assisted me from the moment I called to request a date to stop by for a quote until the very end when I picked up my car. I was pleasantly (and happily) surprised at the affordable quote for both areas and was given an estimate of 3 days to have my car fixed. I brought it in on a Monday and it was ready for me to pick it up that Wed afternoon. When I arrived, it looked amazing - it’s only 6 months old and I don’t drive it much but even with that, it looked better than brand new! I am very happy with the work and though I hope I don’t need any repair services in the future, I won’t hesitate to return if ever there is a need that they can assist me with. Definitely suggest anyone that needs body work/painting done to their car to stop by for a quote.

Work was of the highest quality and on time. James Bishop was truly professional and did a great job of explaining the procedures necessary to complete my repairs. He even offered to act as a Range Rover consultant if I chose to go to another vendor, which I never did but appreciated his sincere gesture.

I was in a car accident that was NOT my fault. James took care of my car and made sure everything was fixed and done right. Thank you!

Finest collision center in DFW!

Amazing service, uber professional, wouldn’t take my Porsche, Range Rover or Ferrari anywhere else. James, my service manager made the experience easy and offered a competitive price. Friendly and well staffed, Snell Collision is top notch!

Excelllent Service & Attention to detail!! James was detailed and made sure all was taken care of and explained during the process.

The guys at Snell have been top notch! I recently had my car in to get some rock chips repaired on various parts of my brand new I-Pace and James and his team were really great. This is my first Jaguar and when I called all the dealers in DFW for repairs they all recommended Snell Collision so I figured that’s where I had to go. James made it very easy by taking care of all the insurance communications and kept me up to date with status reports all along the way as far as parts coming in and time estimates, etc. I’ve never had a repair shop give me as much info as James Bishop did. I had to get the windshield and headlamp replaced so he ordered those things after my estimate and let me keep my own car until the parts came in so I didn’t waste time with my car just sitting at the shop. They did their best to accommodate me and my schedule even through the holidays and I had a pretty quick turnaround. Thanks James Bishop and the team there at Snell Collision!

Had a little issue (mainly cosmetic and cleanliness) after the repair, but it was resolved very accommodatingly and professionally. James is the best!

I had high expectations and Snell Collision did not disappoint. I had damage to my door, steering, possible frame and anything else I could not see from an accident. I was expecting the worse. James maintained constant communication, walked me through the process and I was never not in the need know for the status of my vehicle. The results were amazing...like nothing ever happened and she my car rides superbly. I highly recommend Snell Collision for your automotive repair work.

We were blown away by our experience at Snell Collision Center. James Bishop provided, by far, the best customer service and communication with our car repair that we have ever had.He was a true advocate for us with the insurance company. He kept us updated throughout the entire process and made sure that our car’s repair was perfect. We could not be more impressed with James and Snell Collision Center.

It was such a smooth process getting my Land Rover repaired at Snell Collision. James went above and beyond to make sure I was taken care of. I would definitely recommend Snell collision center if you want a job well done.

I hit the side of my door and I needed some work done. The collision estimatior estimated it would take 2 weeks for the parts to be shipped and labor to be completed. They ended up going over the time frame because they broke my quarter glass window during the process. The adjustor called me and updated me about everything on a Friday and James waited to call that following Tuesday to tell me what was going on. James stated that I would have to pay for the broken window that their collision shop damaged if the insurance was not going to pay for it. The insurance denied him payment at first because he wouldnt give them a product price for the piece he needed. They ended up sorting that out and I did not have to pay. A couple days later and the day afternoon I was suppose to pick up my vehicle James called me and said someone messed around and left something near my car and it damaged the paint job they did for my door. Now, it is going to take the whole weekend to get my car. I asked for him to email me everything he told me and he got upset and said he will start to become distrusting of a person when they ask for something in writing. I asked him how could he feel like that when hes running a business and he hung up in my face. My car is not completed and now its in the hands of someone is coming off extremely shady. Please find another authorized collision shop. James Bishop is BAD BUSINESS.

From start to finish James Bishop kept me up to date throughout the entire process with Snell and my insurance company. I was blown away by the attention to detail specifically the professionalism of James Bishop he truly makes you feel as though you are their only clinet.

It was a pleasure working with Snell Collision. I cant express how professional James was at every aspect of the process. He kept me informed, sent me videos of the process, and finished in exactly the time he said he would. Highly recommend using their services!

Outstanding facility! James and his staff are second to none! Quality of work superb and second to none. Customer for life!

Snell is the best! They helped with with not only the repaid but also the insurance company! Dr. Hank

Bought my first Jaguar before it was ready to be sold so it had to go over to Snell Collision Center to have some paint work done on it. Jordan was amazing! He hooked me up with paint for my wheels, Jaguar emblems, etc. He maintained constant communication and even did a short before and after video for me. My car looks amazing and made picking it up and driving it for the first time even more special!!! If this is the way all Jaguar owners get treated, I don’t mind taking it in for work to be done! Appreciate the awesome experience!

Slow service because of staff and parts back order but 5 stars for telling me truth.

Throughout the whole ordeal I was never met by person regarding the care of my vehicle or anyone to explain the process of how all the work would be handled. Not one person met with me to assure me that all work would be done to Jaguar standard. Not one process was explained and no one made sure I was satisfied with the work after. I was handed paperwork and my keys were requested and returned. I did ask if I would get at least a call with information, I was told yes but didn’t get anything until I called to get an update myself. The later provided updates were not accurate at all! At pick up my vehicle was dirty from the work and there were spots on my leather seats. I went in and informed the woman at the front desk and a gentleman did come out with a towel and spray, however, the stains were not removed. He closed the door after a few wipes and so I gave the situation the benefit of the doubt and didn’t go after to inspect. I should’ve because I was left with a horrible mess to clean up after. Atrocious way of doing business and most of all very-very unprofessional.

It was a pleasure working with James from Snell Collision. James provided daily updates and was responsive to my requests. They did an awesome job and I would highly recommend them.

Service and communication best I have ever experienced. James was equally great!

All though our vehicle was eventually deemed totaled by the insurance company, we were very happy with Snell collision. All the employees went out of their way to help us during this stressful time and I definitely appreciate their professionalism and knowledge. Highly recommended.

Snell Collision is awesome!! They went over and beyond to make sure that my car was fixed correctly and seen to it that the insurance paid what they were suppose to. I appreciate you guys and my Range is back to new. They also cleaned my Range up, made her look like she was new again.

Excellent, Honest, and Professional Service and Work. Mr. James Bishop is very good and I am recommending this Professional Repair Shop to everyone I know.

This was our second time this year (it is 2020 after all) and both times the work, service and personal touch were unbelievably great. Quick and it is impossible to see any of the previous damage -- like new.

Our Range Rover was involved in a sub 5 mph collision. As a Range Rover certified facility, I did not hesitate to take our car to them, while living 90 miles East of Garland. It took less than 24 hours to receive a detailed estimate and set of photos depicting the damage. The estimate package was so well documented, that my insurance company authorized the repair, without questioning the quote. We received our car back in 7 business days, perfectly restored physically and electronically.

I can’t say enough great things about James and the work they performed on my vehicle. They constantly updated me on the process and went above and beyond.

James Bishop is terrible for business. Very Rude and does not get back with you. He is very untrusting.

They did a wonderful job on my Jaguar! And more importantly it was fast‼️They worked seamlessly with my USAA Ins and all was great!

This is the second time my car has been at this shop. Both times they have did an excellent job with repairs. The one thing that stands out this time is I was having problems with my insurance not wanting to pay for certain things but Snell ended up getting them to pay for all parts. I can’t be more thankful for all the hard work. Special thanks to James and Mike.

Snell does great work and James is fantastic with attention to detail and keeping you updated every step! Highly recommend!

Unfortunately, I have two vehicles that needed repairs and body work . Fortunately, I am blessed to have met Jordan Thompson. Mr Thompson took great care of my service needs. He was on time and also spot on with his estimate. Thank You Don Snell Collision for such a wonderful experience. Great Job on my precious cars.

Very professional service with a great attitude and frequent communications on the status of the job.

Exceptional customer service and timely repairs. James was super easy to communicate with and just handled everything with such ease.

My vehicle was actually considered Totaled so there was not much in the way of providing the service for me.However, James Bishop and staff were incredible. They treated us like we were the only customer at that time. Im not sure but someone at Snell also reached out to the dealer that we purchased the car from to advise them of the accident.The General Manager of the dealership contacted me immediately to see if they could do anything for me and my wife and it was not about getting us to purchase another vehicle, it was personal.As I mentioned to Mr. Snell directly. His collision center and his dealership have a customer for life...PERIOD. Look up Snell Collision and Land Rover of Frisco in a dictionary and you will see one word CLASS.Thanks to all involved.Donald and Mirella E.

Best bodyshop in towm!! Although I work here its always quality work done from the painting and body work to the regular services needed

Examplary service!I brought in my vehicle for minor collision repairs. I was impressed by the team’s professionalism and expertise, as well as with their customer focus. Chris Calderon maintained a very consistent information flow and dealt with my insirance in a prompt and efficient manner. He and his team went beyond expectactions to ensure I would be pleased with the repairs and adjustments always needed in those cases. I felt like I was the most importabt customer at all times.

Smell did a great job repairing my rear bumper and tail gate. They kept me informed and even helped take care of my service that was due and some curb rash on one of my wheels.

I cannot say enough good things about my experience here. The work was done professionally and well.

Snell did a great job. Work was excellent and timely and for the price quoted. Everyone was courteous and helpful.

James and guys did a great job and the truck looked great upon return. I would highly recommend.

They did everything to perfection, just how I like it. Very pleasant people.

LOVE THIS PLACE!! We recently purchased our vehicle at Land Rover Dallas. We loved our Rover but there was something missing. We decided to take our vehicle to Snell Collision Center for some customization. Scott recommended we did a black out and that’s exactly what we did. Our Rover turned out amazing!! Our car being grey with all the black trims added the perfect balance between luxury and sport. Scott and his team were very professional during the whole process. I would definitely recommend Snell to everyone.

James Bishop was spot on and professional in every detail. Kept me abreast of all developments and progress on the car. Thank you Baptiste Bidonde got the assistance and arrangements.

These guys are the best. Very impressed with the quality of work

This has to be the BEST AUTO BODY SHOP in Texas. Scott Rudd took me through ever step to get my car fixed back to 100%. Chris Ward handled all the estimate and all the insurance which set my mind at ease. State of the art facility, very clean, wonderful staff and they kept up with any updates on my car when it was in their hands. They handled every thing for me with no delays at all. #1 place to go to for all your auto body needs.

Jordan and his team are top notch professionals. Makes Snell look good!

I’d give 6 stars if I could! I love knowing the lovely people at Snell are in my corner. A car accident left my Jaguar in repairs for several weeks but the transition to a rental car was seamless. The repairs were timely, staff was informative and Jordan specifically went above and beyond to make sure I was up to date and had everything I needed to file my claim with insurance. Customer for life!

Amazing work!!! We will not trust anyone else to work on our Rover. Scott and his team at Snell Collision Center did an outstanding job on our vehicle. From the time the vehicle was dropped off to the time it was ready, their professionalism and attention to detail was 110%. They made our car look worthy of rolling out of any Land Rover showroom floor. I highly recommend Snell for any vehicle repair needs.

My Range Rover got into an accident. Did a google search to find the best Land Rover repair center, had my car towed here and was hands down the best experience you could ask for. Chris Ward was a pleasure to work with and a great guy.

Our 2016 Disco was caught in a hail storm in Allen resulting in $10k in damage.Jordan and his team did a fantastic job managing expectations and dealing with our stingy insurance company that questioned every piece of the repair process.I have had horrific experiences with places like service king and knew I needed to use Snell if I wanted proper results with the techs that know these cars.The team at Snell delivered the work quality I expected and the car looked like new when I picked it up.Thank you Jordan, Chris, and Callie for the excellent experience! -Andrew

I am very impressed by the quality of work performed on my car. The knowledge and experience of these guys are top notch! My car literally looks brand new. The overall customer service experience was exceptional. I recieved a text message each time my car moved into a different phase of the process on top of getting a courtesy phone call. I highly recommend them for your automotive repair needs.

Professional, prompt and super attention to detail!

Snell is EXCELLENT!! Had a horrible experience with Park Place BodyWerks for some damage to my F Type Jaguar. My insurance estimate was $4k, BodyWerks estimate over $8k! Took it to Snell Collision. What an excellent experience. They worked within my insurance estimate, turned the car around in about a week and a half (BodyWerks said it would take about 4 weeks). They called me with updates and found extra parts in the BodyWerks estimate that were not needed. That adjusted my out of pocket expense. I cant recommend Snell enough. Chris Ward was great to work with. Honest, professional and they did a great job. THANKS SNELL COLLISION!!!

I recently had my car repaired at Snell Collision Center with the help of Scott Rudd. He communicated well, kept me updated through the process, and was very professional in all aspects of taking care of the job. I will return there if ever needed and will highly recommend this place to all family and friends.

Snell was fantastic to work with regarding my repairs on my RR. Especially, the customer service I received from Callie Jacobs.She kept me informed the entire way of the process, helped with the rental car, and even got extra dollars from LR/RR to help cover the extended rental payments. Highly recommend Snell and thanks to their great team for making an unpleasant situation, a pleasant one!

5 🌟. Here at snell they did a great job on my mazda 3. I was looking online for the best place to do a repair in my car after an accident. And i looked the review on Snell and i made my decision to come here.My car was fix it on time . looks like new now. and the service was excellent. Thank to Christopher and the lady who work on the front desk. She called me few time to let me know the status of my car. Also snell collision have a website where i was watching the progress of my car. In general i have to say they do their job.I will do business with you and i will recommend this place to any one who need it🌟🌟🌟🌟🌟 plus

Im very impressed with the facilities and the high quality work from Snell Collision, Scott and the rest of the team are great people to deal with.

Bryan Khale helped me with a hail damage claim on my truck. Talk about a stand up guy!!

This company was very professional. Kelly kept me updated on the process and their work. If you don’t want stress and want to get it done and get it done right, you need to go to this place.

Excellent service and was kept up to date!

They are not open until 6pm on Saturdays like it says on this listing. Their actual hours are 8-noon. Just drove 45 minutes to find this out. One star review is to reflect that error, not an indication of the service provided.

Excellent service