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Walmart Auto Care Centers
6702 Seawall Blvd, Galveston, TX 77551, United States
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Walmart Auto Care Centers
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Th
Review №1

If you are planning on getting there early, park your car and walk around through the store to get in line at the register. They moved it over by paint and if you wait outside, like 2 ladies and I did, youll find yourself 5th or 6th in line.Given 3 hour estimate to install 4 tires. Took a little over 2.Great prices and it was done right, just takes longer than it should because of their assembly line method of installing.Friendly, knowledgeable, and courteous staff.

Ca
Review №2

Very simple check tires please make sure as going to Dallas. Have been back three, YEA. JULY 4Th holiday waiting at Walmart in Galveston,!!!!due to incompetence, lack of knowledge or training. One supervisor says something the other contradicts. Will call Mgr in AM but going further up the chain as this was a SAFETY issue and should have been a pretty basic tire fix. DO NOT USE. I have all the employees names but feel like they are only as good as they are trained so will Not post them.

Ca
Review №3

Never have spots open. When they do, the guy says theres no wait. Go inside and give them my keys and they say a 2 hour wait. 😒. Then they forgot to change the little sticker. Will not go back.

Na
Review №4

I was a bit hesitant to come here after reading the reviews but it turned out well. I came in for a battery change and was in and out in about 30 minutes.

Br
Review №5

These guys are the best at tearing up your vehicle at the same time that they are repairing it.

Je
Review №6

2 hour oil changes here.

Co
Review №7

Had everything that i was looking for pretty much!

Ep
Review №8

I was there 9/25/19 for a tire patch (I had a screw in one of my tires). The repair itself was good - thats the only reason why they get two stars instead of one.If you go here, expect a long wait and (if your experience is like mine) poor customer service and communication.I arrived just after 7am, when they were supposed to open; there was already one other customer waiting. No sign of life until 7:30am - they didnt start helping customers until about 7:40am. The man in front of me asked why there werent open, and the cashier replied that their opening employee didnt show up for work. I can understand that. But there was no apology to the two customers who had been waiting at least 40 minutes for them to open, and we only had an explanation because it was requested. Since there was one person in front of me, they estimated a wait of about and hour and a half until repairs on my vehicle were complete. They collected my information and phone number, so I assumed I would receive a text/call if repairs finished early. I did some shopping and the like, and returned around 9:30am (twenty minutes after their estimated time), figuring that it must be taking longer than expected because they were short-staffed. I sat on one of the benches to wait. Three or four different Auto Center employees, including the cashier, saw me waiting. After over half an hour of sitting there, I decided to get in line at the register to ask about my car. Immediately upon reaching the cashier (BEFORE I said anything), he said, Your cars probably ready, and reached behind him to get the paperwork for it. So HE KNEW I WAS WAITING FOR MY CAR, and KNEW IT WAS READY, but LET ME SIT THERE WITHOUT SAYING ANYTHING. Thank goodness I finally got up to ask, because apparently they would have just left me sitting there indefinitely! No idea how long it had been ready for, since I didnt get a text/call either! I payed, picked up the key, and left.TWO HOURS with one person ahead of me for a TIRE PATCH - after a 40 minute delay opening! - and NO COMMUNICATION when my car was ready for pick up. Could have taken it elsewhere for a much better experience! Wont come back here again.

Je
Review №9

The oil was changed for 60 bucks but they offer to vacuum with the package and in the last three oil changes have yet to do it once. I asked about if this time and the young fella behind the counter said: “ I didn’t see them vacuum out your truck, you can go ask if you want, Walmart doesn’t give us a good vacuum cleaner” I just left knowing that they could care less... 3 stars is generous

Je
Review №10

Absolutely awful place. Told us max of 45 min it was nearly 3 hours. We were the second people here when they opened. Had they given us a realistic eta we could have simply gone to the beach for that time but instead kept saying just 15 more min while we sat baking in the sun outside. The area they have for waiting smells of piss. Would not come here again.

Vi
Review №11

The gentleman that worked at this Auto Center were absolutely awesome totally polite and caring about what they did to my car

Da
Review №12

Fantastic and friendly service the technician Carlos went above and beyond is Call of Duty making sure that me and my family would be safe on the road. The cashier and other technicians even danced and song with my daughter great times.

Ch
Review №13

2 hours just to get an oil change, I wanted a tire rotation as well, but after 2 hours I had to ask to cancel it. Its also worth noting that this was at 3 o clock on a Thursday afternoon. Not a time I would consider peak hours.

Pa
Review №14

Has just about anything you need, and their own deli food served. And a MC Donalds inside also....take a break from shopping and enjoy some grub.

Ju
Review №15

I bought 4 tires online and they could only install 3 because a lugnut was stripped and if they broke the stud, they can’t fix it. Luckily the guy ringing me out caught it on the invoice and removed it because they were about to charge me for installation on all 4. They also can’t replace tire pressure sensors. And their oil changes seem a little overpriced. I used to get a synthetic blend oil change for $27 in Chicago. Essentially, if there’s anything in depth wrong with your car, don’t bother with a chain like this because their “liability policies” make them turn you away. They also changed my headlight, which requires going up through the wheel well... and now the wheel well cover is only held on by 1 screw instead of 4.

Be
Review №16

I have had service done here a couple of times. Prices are good, but always have to wait a couple of hours to get it done. Not my idea of being customer focused.

Ca
Review №17

Customer service sucks!

Dy
Review №18

Took nearly 2 hours to change the oil in my truck. Atleast 45 minutes consisted of it sitting in the shop with the hood up and no one touching it.They do what they are supposed to but surely arent in a rush to get it done.Review edit:I went for another oil change and they surprisingly didnt take 2 hours...But after checking out and reviewing my receipt.It appeared they put 3 quarts too little oil in my truck.(Or as I hoped didst charge me for all 8)So I check my oil before I start my truck to leave and guess what?Oil isnt even touching the dip stick..HOW DO YOU CHANGE OIL FOR A LIVING AND NOT CHECK THE DIPSTICK BEFORE YOU CALL IT DONE!?!?!?!?I will never change my oil here again.Ill do it myself and make sure its done right

Tr
Review №19

These people are terribly slow. I waited two hours just to have my tires balanced. Most of the technicians are old guys just moving like turtles and standing around. One guy was supposed to be working on cars, but was standing at the register talking to the cashier about how terrible the traffic was and how long it took him to get home. Shut up and get to work.

Br
Review №20

They installed a battery for me they were the nicest folks ever I know its Walmart but guess what these guys are really nice

Gu
Review №21

Would have given a Zero star, if that would have been an option. This place is RIP OFF!! I have used their services for mainly oil change only, which include checking for the level of other fluids in the car. The thing is they never checked the coolant level, but marks everything off on their report and I came to know when my car broke down and I could see smoke coming out of it. Worst, it is an expensive repair and would be costing hundreds of dollars.

Po
Review №22

Almost 1.5 hours for a simple oil changeI even called ahead they told me there is no wait at 20minsMy car just sat there with the hood up for 30 mins

Ga
Review №23

Tried to call this stores Tire and Lube center and no one would answer. After ringing forever a woman who could barely speak English answers and sends me back to a phone that would just ring and ring. HORRIBLE!!!!! The person answering the phone should speak english clearly and also be able to understand english.

Lu
Review №24

Had my oil changed and service was great. Wait wasnt very long either.

La
Review №25

Second time, second car returned with an oil leak after Walmart changed oil. I wouldn’t have taken my car there the second time but hubby didn’t realize the situation. AND it was two different Walmarts! One out of state. Who trains these guys!?!

Pe
Review №26

Fast service. But my oil was 1/2 quart low right after my last oil change

Jo
Review №27

Good, well stocked, professionals at fixing cars. Will return.

Ke
Review №28

Service it a bit slow. Also they dont tell you there are fees for disposal of the tire and other things.

Sh
Review №29

They do great jobs at low prices.

Sh
Review №30

I took my Great Grans vehicle in for an oil change, I purchased the $40 -$45 dollar package that was discounted at the time. It was supposed to include a vacuum etc.. I came back and the guy just rang me out said nothing, handed me my receipt and sent me on my way.the car wasnt vacuumed. Most importantly though - the very next day my Gran & I are leaving the Med Center on the 610 during rush hour and the car starts smoking & is suddenly unresponsive, it then shuts completly off before we had time to pull over safely. While waiting for AAA I look over the itemized sheet for the oil change from here and these dolts at walmart checked off EVERY item was good/okay.Wrong! The coolant was depleted & the battery was bad and loose.I wasnt supposed to be with my Gran that morning thank GOD I was or she could have died.Laziness causes costly accidents!

Wo
Review №31

Stay away, best what you can do ...

Le
Review №32

Lazy bums do not want to work so they tell you you have an oil leak and they cant it. There is no oil on the driveway where I park my car!!!!

Ma
Review №33

They do not replace tensioner belt.

Gu
Review №34

It says they do inspections for vehicles but I just went there. They dont.

Cr
Review №35

Guys were fast, great job

La
Review №36

Had to wait a while...but cost for synthetic oil change was worth it.

Jo
Review №37

Great CS in the Automotive Center

Je
Review №38

Was ok had problems finding what I need

De
Review №39

Took toooo long just for an oil change and new tires

A
Review №40

Big new store that has everything

Ji
Review №41

Fast friendly employees

Se
Review №42

Taken care of car needs for years

Ab
Review №43

In and out oil c change thanks

IG
Review №44

Always 2-3 hour wait

Li
Review №45

Never enough cashiers. Unfriendly staff. I try to stay out of there.

ad
Review №46

....wait was too long.....😲.....................................................................................................................................................................................................................................,, .....................................................................

al
Review №47

Walmart

Ju
Review №48

Excellent

Information
5 Photos
48 Comments
3 Rating
  • Address:6702 Seawall Blvd, Galveston, TX 77551, United States
  • Site:https://walmart.com/store/504-galveston-tx
  • Phone:+1 409-744-2708
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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