We just bought a 2020 Honda Odyssey today. The experience at King Kia was excellent and hassle free. Jose Vargas was the sales rep. He was very attentive, friendly, helpful and made us feel very comfortable. Definitely someone who makes the car-buying experience more pleasant. He even made sure that everything in my trade-in was removed including the EZ Pass which I had forgotten about. Thank you Jose!!

We traveled 5 hours to buy our new 2021 Kia Sorento EX from Daniel Rouff and our trip was not wasted. Between him and his sales manager Nan, they had everything ready as discussed on the phone. Mike in Financing was also very quick, efficient and personable. No surprises and great deal. It was well worth our drive and holiday weekend. Do not hesitate to make your purchase from King Kia.... They truly are the King.

Although Kia did a good job with my door handle. I was quoted by my insurance that the damage repairs would be approximately $130. Then I was told by Kia repair officials that it shouldnt be that much more but if they found out they would give me a call and let me know... Fast forward 5 days later and we go from $130 estimate to almost a $850 estimate. I would think that in between time when they were making calls updating me about the vehicles process that they would mention that there would be a possible $7 00 charge difference from the original quote. This would have allowed me to make financial decisions to leave the car there until I was in better standings to pick it up. But I show up the day to get it and even with the deductible it was still more than I would have came to get that day at that price. So again they did an excellent job with the door handle, however I wish they would have communicated before I even showed up with the price would be.

Daniel at King Kia was a pleasure to work with! He was prompt but not pushy. He gave us all the information that we needed to make our purchase and since then, has gone above and beyond in communicating with us about the details finalizing the purchase of our new vehicle! He is kind and courteous and we definitely feel well taken care of my him and the King Kia team.

The worst experience we have ever had. We traveled from Delaware to Maryland looking to get a good deal on buying a new car. Several days after buying the car we noticed that part of the rear bumper flair was missing. We immediately called the dealer to report it and proceeded to take the car to be inspected, since the new unit had sold us with several miles. To our surprise the car had the bars under the vehicle broken. In the workshop where they inspected it they indicated that in all probability it was something that happened when transporting the truck from the crane to the dealer. The dealer held us responsible for the damages. They say that our duty was to inspect the VEHICLE FROM THE BOTTOM. Now we have a new car and we have to invest our money to fix it. I regret not having read the reviews before. Do not do business in this place and if you plan to do so, go buy the vehicle with a professional and inspect UNDER THE vehicle before signing any papers.

Had one of the best experiences Ive had a car dealership working with Daniel. Most of our car discussion was had through email and he was always quick and honest with his responses. He had the car ready for us when we came in to test drive and eventually buy, and even had it put to the side so it didnt get sold out from under us which was very helpful. He was good with my 3 year old son as well. I had a few questions after the sale of the car which he answered just as quickly as he did before we purchased and he even over nighted the garage door opener we forgot in our trade in. I absolutely wouldnt hesitate to recommend working with him to anyone that I know.

We had a great experience buying our first new car at King Kia. Alejandro walked us through the entire process and they worked with us to make sure we got the vehicle we wanted. Despite being out of state, we definitely got the hometown treatment. Should we ever be in the market again, well definitely be giving them a call.

Bought my first-ever car (2022 Kia Stinger) from King Kia and wholeheartedly recommend them for my purchase. Paul, Nan, and Shane were a great team and made me feel comfortable and kept me in the loop every step of the way. Paul even helped drive halfway to bring the car to me (I live around 3 hrs away) to make everything easier. Their pricing is reasonable and transparent, and weren’t pushy or aggressive with options. They went above and beyond and exceeded my expectations for my first car purchase — would not hesitate to recommend them to anyone!p.s. I am completely obsessed with my new car!

Best dealership and salesperson - Boris - ever! I contacted three Kia dealerships and only King gave me an accurate price and did not try to scam me. Boris treated me with respect and did not waste any of my precious time. I picked out a car and drove it off the lot less than 2 hours later without any pressure to add on stuff I did not need or want.... Go King!

Paul Myers helped me reach the best desicion about buying a new car (Kia Fort) in a very kind and nice way. I recommend his services in Maryland.

I can say first hand that the many positive reviews on here are 100% true! After reading the great reviews, I decided to give this dealership a try and was not disappointed. Where as other dealerships refused to give pricing over the phone or email and insisted on me coming in, King Kia was 100% transparent and fair in their approach.We handled all negotiations in advance and when I showed up at the dealership, everything we discussed was executed and my new vehicle was ready for me. Ive purchased/leased numerous vehicles over the years and I can say, hands down, that this was the most pleasant, easiest, and least time consuming process Ive experienced.I worked with Daniel, Nan, and Shane and all of them were incredibly kind and honest. Daniel even followed up with me a couple of times in the weeks after I drove off the lot to ensure I was happy with my vehicle, which I definitely am. I would absolutely recommend working with these individuals and this dealership!

Thank you to Tiana Prather and the rest of the team at King Kia. I didn’t know exactly what I wanted when I went in and after getting to know me they were able to help me pick out a car I love!

I purchased a 2014 Honda Civic from this dealership and worked with Alejandro who delivered top-notch customer service! He was very friendly, punctual, and showed respect towards me as a person and consumer throughout the entire process. If you’re looking for a dealership that has quality vehicles and a honest staff, look no further than King Kia and specifically request Alejandro. Thank me later!

After dealing with other dealerships the previous day, and feeling very upset about my treatment, I ended up reaching out to Jose and was never sorry. The entire team was fantastic and got my new car without being upset at all. If you feel like wasting time go ahead, but if you want a great deal and even better people, come here.

What a wonderful experience Alejandro was a power house for my family he went way above and beyond honest kind up front a man of his word we bought and got what our daughter wanted for her dream car if youre buying ask for Alejandro tejada.

King Kia offered us a great experience in buying our 2022 Sorento. Jose Vargas was great! Even though he had his plate full of customers that day, he managed to get us on a test drive, he had the vehicle out front ready for us. During the wait for the finance office, he took the time to show us all the features of the Sorento. Michelle in finance was great, she helped us get through the financing, even with the confusion from our Bank. Overall very satisfied with the experience!

Purchased a new Kia from King Kia and had a great experience. Was treated better than any other dealership I have purchased from. Daniel and Nan were fantastic they made the process so easy. They were both honest and informative.

Jose could not have been better to work with. He was willing to communicate with us as much as we needed and in the best way that worked for us. He wasn’t pushy, but he was knowledgeable and took the time to work with us so that we ended up with exactly the car we wanted. We cannot say more great things about Jose and the Kia Gaithersburg.

Of the six Kia dealerships we went to, this location had the kindest staff and best prices. Nan, Shane, and Daniel were all so incredibly nice and helped put all of our anxieties about buying a car at ease. They stayed late and were incredibly patient and kind answering all of our many questions and worked with us to find the car and the price we were comfortable with.

We recently purchased a Telluride from King Kia and are very pleased with the vehicle and the service. We had the pleasure of working with Boris Alvarado and did not experience any games or sales tactics. He was courteous, followed through on promises, and an overall good person.They also offered rides to the dealership to pick up the car and had someone drive to our residence to sign a few extra papers.Ver pleased and recommend!

I had a car accident 2 weeks ago and my insurance company estimated my car as a total loss. I needed a car as soon as possible because everything was unexpected. My husband looked for the information lots of place but Mr. Paul (Myers) was the guy who we could feel comfortable and trust. He didnt play with dealing and took care of us. And Mr. Willy (Bedzigui) was the sales person who helped me all the process. The team helped me with smile and helpful. Kind and patience. I loved to get all the details and information before buying a car. So happy to bought my car here. Thanks again. And you should try to be here and just drive the car. You will love it like me. I mean not only the car and team members.

We had a wonderful experience with sales consultant Hugo Oliva at King Kia. He was extremely helpful, kind, and patient. The manager Nan and finance consultant Shane were equally kind and pleasant to work with. We traded in our old vehicle, bought a new one, and the process was painless. We highly recommend King Kia and Hugo!

The service department was really nice. I just wish they would have been upfront with me. They gave me an estimated time of 60-90 minutes. I was there almost 2 hours with a 2 year old.

This is a review of Kia service department at the Gaithersburg Kia location. Long story short; (or long lol) car in shop to get diagnostic testing. Dropped off the night before. Had a specific issue and after 12 pm the following day, there was still no news. Dropped by there to see what was up and encountered a not so friendly gentleman at the service desk. (I had been calling for an hour prior with no answer). The gentleman could not locate the info on my vehicle. Checked with a mechanic and relayed some not so put together info, questioned my knowledge of vehicles and left me feeling just as confused as before I arrived. After our brief conversation, I decided to venture up to the show room and speak with a manager.Well, the general manager, Jason, he is the epitome of customer service and engagement. This man knows how to do his job and do it well. He turned that entire situation around. Got me to the manager of the service department, Chuck, who also is fantastic and definitely knows his stuff. Everything was thoroughly explained to me and I left there feeling accomplished and like I knew exactly what was going on with my vehicle . Jason also explained to me that they are short staffed and having trouble getting their parts in as we experience worldwide shortages. I appreciated his insight into what they are dealing with and helped me to empathize a bit more with the stress these guys are under and probably the amount of times they get their heads chewed off about stuff too.My intent wasn’t to cause any issues for this employee, but to simply help management relay customer service engagement tips to those who might have a hard time in that face paced industry.Thank you to Jason, Chuck, Wayne and Cristian for your outstanding customer service and impeccable manners. It’s people like you that help restore my faith in humanity.

We traveled almost 2 hours just to look at the Kia Sorrento. From the moment I spoke with Daniel I knew this was going to be a great experience. He was very friendly and very knowledgeable. Naan the Sales Manager was all over it!! You can tell how organized and how on top of things she was. Honestly this was the best and fastest car buying experience I have ever had!! Top class dealership! Thank you both!!

Choose King Kia will help you save your time and money! I went to over 6 dealer shops to buy a car. It may be because I am a foreigner or not, but all of the dealers asked money more expensive than I expected. But, from King Kia, they offered a really good price and they didnt cheat with an unclear name (Some dealer shop does). Everything was clear. Especially, my dealer (Mr. Daniel Rouff) honestly answered all of my questions and he tried to accept my requests (He made most of them!). If you are looking for a Kia vehicle, I strongly recommend King Kia and look for Mr. Daniel. He will guide you to find your best vehicle.

Great experience buying a car at King Kia. I highly recommend you visit King Kia if you need a car. From the sales person to the sales manager to the finance manager, everyone was honest and up front with pricing and the entire deal was clear and straight forward. Everyone was helpful, the sales person explained all the features of the car clearly and accurately (and he understood them). This is one of the best experiences I have ever had buying a car. I will return to buy another soon!

I got a good deal and Bruce really went out of his way to make the car buying experience a positive one. A very kind and personable employee even gave me a ride from my house 50 min away to pick up the new car at the dealer. However, there was a typo on my paper work so I needed to return to resign all the docs. Also, having said they could remove a stain for me by the next day, they didn’t let me know before I came the second time that I would have to come back a third time to get a stain removed since they had the chemical cleaner on order. But, on the whole it was a very positive and friendly experience.

We had an excellent experience with Paul Myers! He responded to our online inquiry promptly and communicated quickly/clearly from then on. He answered all of our questions and prepared a fair quote for us. We had an easy and pleasant experience with Paul! He was kind and genuine. Thanks for your help, Paul!

They are the worst place to buy a car! In order to buy the car, they made me buy a car extended warranty. They did not tell me that my car had a recall (for the engine). During the warranty time, my engine blows and they gave me a very hard time to fix (more than 6 months) after fix the engine and charge me more than 2k (even having a warranty) the new engine blows after 4500 miles (before the first oil change). Now, they are refusing to fix and in order to fix they are asking more than 9k. If youre thinking in do business in this dealership, please rethink. They are the worst.

I am 40 years old and have leased various cars in different states. Leasing from King Kia was without a doubt the easiest process Ive ever had, despite the current car market, for the following reasons:1) They are upfront ON THE PHONE about pricing/leasing details. This is so rare, as anyone who is informed about car shopping knows.2) Their front facing customer service (I dealt with Reuben and Hugo) was friendly, not overbearing, direct and honest.3) As anyone whos every car shopped before knows, the amount of time you can spend in a dealership can take up an entire day. Reuben and Hugo circumvented this waste of time by communicating directly via phone, text and email so that when I arrived to pick up my car, all I had to do was sign the leasing paperwork and be on my way. I literally spent one hour in the dealership over the course of this two-day process, which just is a huge advantage to the customer.4) Their leasing officer (whose name I cant recall) was extremely professional, direct and operated from a computer and iPad system instead of printing out lengthy documents to sign, which again sped up the process.As a longtime DMV resident, I cannot recommend this dealership enough. They are courteous, honest and do not waste your time. If all car dealerships could emulate this model, people would enjoy car shopping a lot more.

We had a wonderful experience with sales consultant Hugo Oliva at King Kia. He was extremely helpful and quick. We traded in our old vehicle, bought a new one and the process was easy and enjoyable. We highly recommend this dealership and Hugo!

If you decide to buy a car from this dealership, I highly recommend it! I was assisted by salesperson, Bruce Kim, who is by far, one of the best salespeople I have ever encountered! He was friendly, supportive, funny and stayed with me from start to finish to make sure I was always happy with the process. The whole staff was very accommodating and friendly, from sales to the finance office. If you want to great service, dependable staff and highly trained salespeople who will go out of their way to make you happy, then look no further! I am very happy with my car and will not hesitate to buy from them again in the future! Thank you Bruce!!🚘😊

I love King Kia! Buying a car can be incredibly stressful, but Boris made the car buying process a whole lot easier!I had gone to look at a car two days before making my actual purchase and Boris kindly answered my millions of questions during that time period. He was not pushy at all, he was very helpful, patient, knowledgeable and ultimately helped me find a vehicle I wanted that was within my price range. I will definitely be recommending King Kia and Boris to all my friends and family! Thank you Boris! :)

This my third time coming here and everyone is helpful and polite and I appreciate it the service I always get ! 😀

Never ever buy a car from here. The loan is just a big headache with additional fees to process. Please be careful I did not have a good experience

My wife and I recently leased a 2020 Kia Niro EV EX from King Kia and the process was incredibly smooth and easy. We had much-needed and highly-appreciated help from Boris A., who answered all of our questions and made sure the car was ready for us to see/test drive the day after we contacted him. Boris answered all of our questions and gave us an in-depth explanation of every feature imaginable. We couldnt be happier with the experience at King Kia, and are especially grateful for Boris in sales and Alex in finance! Thanks King Kia!

I worked with Alejandro. He kept me in the loop about their inventory for weeks until the perfect car came in. I was able to pick it up the next morning, and was in and out in under 2 hours. Everyone I spoke with at the dealership from sales to finance were beyond kind and they were not pushy AT ALL. They truly care about their customers and want to make sure they’re getting the perfect car.

A big thanks to Alejandro and Ruben for making my car buying experience at King Kia a success. Alejandro was very attentive to my requests for car type and monthly payment and made sure I drove away happy and satisfied. Overall it was a pleasant and stress free experience.

I had a great experience at King Kia. Found the exact car I wanted (2020 Kia Niro EV EX Premium) at a fair price with excellent customer service and attention-to-detail. Paul let me test drive the car and made sure it was fully charged before I drove off the lot. I highly recommend this dealership.

Had a great experience at King Kia at Gaithersburg with Paul Myers. He was very patient with our questions and concerns. We never felt pressured in any way. We love our new vehicle and would go to King Kia again for our car buying needs!

After having a bad experience in another dealership, going to King Kia was the best decision I could have ever made. One of the managers (Nan) helped me get the best deal that suited me and lowest interest! I greatly recommend visiting them, they work with honesty and no hidden fees. Their sellers Jose and Alejandro was of great help too!

First Service of a KIA. Just an oil/rotate deal they had as a coupon plus checking on the oil ring recall potential. We got there at scheduled time and Wayne was the only one actively working - 3/4 others seemed to just wander around, so it took over 20 min. just to check in. KIA factory told me to inspect for recall theyd need to drain oil and replace so itll be free - King KIA said no - OK - someone needs to communicate better! Also confusion as to the software update(s) needed or not (which in the end wasnt on the order invoice so I still dont know what was done or not!). Pickup was later in the day - no new engine required, so thats good. Coupon for 59.90 turned to 75.90 total vs. 66 estimate - nobody could tell me why. Found the car - car was not washed or vacuumed as it states and had some nice greasy spots on door and engine lid. Is this a KIA thing or a King KIA thing? Ill find out soon as they have no interest in future business.

We found exactly the car we wanted online at the King KIA website, called them directly, and negotiated the price. Our local KIA dealership could not compete with the price we negotiated with King KIA. We live about 1-1/2 hours from King KIA, so it was important that everything we talked about on the phone be consistent with what happened when we got to the dealership. Im happy to report that there were no surprises, and the entire process at the dealership took around one hour, including financing and a thorough explanation of all of the car features by Boris, who was extremely knowledgeable. We enjoyed working with Boris, Kevin, and Nan. They all worked together to make this the smoothest car buying process we have ever experienced. Thank you!

Thanks to Boris and Kendall and Ruben I went home with a brand new 2021. They did everything in there power to give me the best deal and I love my new car. I would definitely advise to go here and speak to them. They are kind and friendly and make you feel welcome in your journey to getting a new vehicle.

Great dealership. We made deal over the telephone, when we arrived (from 4 hours away) the car and deal was exactly as discussed. Boris was great to deal with. Would drive from PA again to this dealership in a few years when looking again for a new vehicle.

I went to King Kia to purchase a car and had the honors to be served by Paul Myers. Paul is an honest, knowledgeable, and hardworking person. He doesnt play games like other salesmen from other dealerships. He also doesnt pressure me into buying the car and make sure I got the deal I wanted. I highly recommend working with Paul Myers when you shop at King Kia!

I recently bought a car from King Kia. Jose was very patient with me as I was very picky about what I thought I wanted. I did not feel like he was trying to over sell me a car. I told him what I wanted and how much I was willing to spend and in the end, I walked out with much more than I had imagined with a payment that I can easily manage. So very pleased with the service, Jose and Sebastian took very good care of me! Thank you so much!!

The best service from a dealership by far.I came here to purchase a kia Sportage that id seen online. My saler was Tianna, very nice young lady that answered all of my questions and concerns. She was accommodating to us. Tianna made us feel like family.

The associate who helped me at Kings Kia was Paul. He was attentive, honest, courteous and helpful. I did not feel pressured or rushed. He explained the options on the car and the pricing very clearly and in a straightforward way and made the process of purchasing the new care very smooth and easy.He was very knowledgeable about the features and options as well as the financing options. I would highly recommend working with him when purchasing a new car.

Just bought a vehicle yesterday from King Kia and it was a great process, which is not something I thought I would say about buying a car. From the start of looking on their website to coming in for a test drive, and talking about pricing it was wonderful. If you want an E-Price from their website you actually get it instead of someone ringing you nonstop about a test drive. This alone was a major reason I drove 40 min out to the dealer to test drive when there are closer dealers to me. They were willing to work and try and got me competitive pricing on my trade in. Worked with Daniel as my sales person and it was such a relaxed experience, it did not feel like he was pushing and pushing to sell me something. During my other experiences at different dealers the sales people are much more aggressive and quick talking trying to get you on the back foot. Daniel was nothing like this and as someone who had yet to buy a new vehicle this was really appreciated. When I eventually need a new car in the future I will for sure be taking the drive out them.

Im not even willing to give this place one star. I bought a used Kia from here two months ago for a decent price. Last week, I was in a serious accident that wasnt my fault, and my Kia was totaled. My temporary tags were still on my vehicle. Id call King Kia and ask for status of my official title but they had no idea. In order for me to get my check from insurance, I need the official title. I came to find out that King Kia NEVER SUBMITTED MY TITLE to the MVA, and its two months later!!! Not only that, I found out they basically illegally sold me the car because it still had a lien on it from the PREVIOUS OWNER. This dealer is causing emotional pain and suffering because its their fault, I cannot buy a new car right now. I would never ever recommend this place to anyone. I wish I never bought a car here, and If I could, Id take all my money back.

This is a great dealership that I would recommend wholeheartedly. I had the pleasure of working with Jose and Nan who did absolutely everything possible in their power to make sure I drove off with car of my dreams-- Great dealership with truly great people who set the bar in every single way for how a car-buying experience should be. Theres a reason they have the high rating they do from so many people including myself. Do yourself a favor and call/come in & see them.

My experience at King Kia was relatively painless and simple. Our sales rep Alejandro was willing to drive to PA to pick up the exact car my family needed. We couldnt be more thrilled with our purchase. If youre in the market for a new or used car, give King Kia a try.

Avoid this dealership. I bought a new car from there and the whole experience has been terrible. Firstly just negotiations was a hassle. I was told I would get 0.9% financing for 60 months been when I get down to closing they say nevermind that program ended already, your interest is gonna be double. What sales manager doesnt know what programs are still running. After all that, I take it home and find damage on the car. Nothing crazy, just a little dent and scratches around the door frame. Getting them to fix it was an absolute pain. It took over 2 months to get damaged fixed on my brand new car. After all this, I am trying to get my first oil change, and cant get it done. Ive tried calling and leaving voicemails for over 3 weeks to get an appointment. When I finally get through, the lady told me to just bring it in the next day and I dont need an appointment for my first oil change. That theyll take care of it then. I get in and they look at me crazy saying I was told I didnt need an appointment. Absolutely terrible service and lack of communication.

I just bought my long awaited Telluride from Boris. After inquiring with several dealers, Boris was an easy choice to settle the deal. From the beginning to the close, it was easy, stress-free and just overall it was a very pleasant experience. Super nice guy and knowledgeable. You are in good hands with Boris!

Absolutely terrible service department!!! They’ve had my car for several days doing service and every time I call to get an update they never call me back!

I was so nervous about getting another vehicle after my car that I had ridden for 11 years was totaled. My daughter was kind enough to share her car for the summer while I figured out my budget, what I wanted and all the added details. By mid August I knew how much I could spend, knew I wanted a used vehicle with hopefully low mileage and something equally as safe as my previous vehicle. It was suggested to try Kias and made an appointment at the Gaithersburg King Kia Dealership. I walked in to meet this wonderful salesman Jose Vargas. He was patient, understanding of my budgetary needs being a single mom on a fixed budget and he actually listened. I test drove one car and wasnt happy with the feel and performance and he said I have another option that you may be very comfortable with...I test drove a Kia - Sportage 2018 and fell in love with the car. He worked diligently with his manager to get the price down so that I would be able to leave the lot with what would be mine in just a few days. The dealership and Jose placed no pressure on me as we went through the process. So going forward with two kids that will need cars I cant imagine going any place else or dealing with another sales person other than Jose. My first major purchase and it was wonderful. Thank-You King Kia - M. Malakoff

We needed a car at the last minute, and these guys went above and beyond to get it for us in less than 24 hours. We really appreciated all the effort they put in, especially Bruce, and they were very friendly and helpful. Our only minor complaint would be the amount of pressure they put on us to leave good reviews- they definitely deserve it! but it just seemed a bit uncomfortable and forced at the time.We love our new Soul, and will definitely be back to this dealership in the future!

Huge thank you to Daniel, Nan and Kendall for all there hard work. They went above and beyond for the best deal on the vehicle I wanted. I highly recommend King Kia! Atmosphere is friendly and very clean! I have dealt with several Kia dealerships in the past and this is by far my favorite!

I really appreciated the experience I had with Hugo, Nan and Erica. I came by myself and as a woman, sometimes you can feel taken advantage of. This was not the case w King Kia. Hugo was patient, accommodating and not once did I feel rushed or pressured. Everyone I interacted w there was awesome. I would definitely recommend this dealership.

Ask for Hugo. He’ll get you a great deal on your next car and go above and beyond to make sure you’re happy.When I’m buying something, much less a car, I ask a lot of questions. Before I even go for a test drive, I’ve spent fifteen minutes going over the car’s features. Most salespeople rush me, but Hugo answered every question I had. He listened as I explained what I was looking for and then worked with me to find exactly what I wanted.During the car buying process, I was extremely concerned about Covid. Hugo came up with a great idea to minimize my time in the dealership room. He let me stay in the car I had been test driving and even brought me snacks and drinks while I waited. Most of my paperwork was handled outside or over the Internet. I really appreciate that sort of creativity to keep me safe.I was going to get a used KIA but King KIA offered me such a good deal on a new KIA, I had to take it. Now I have a car that I love.In all, Hugo and the King KIA team turned what could’ve been a stressful experience into something pleasant. Definitely recommend.

Have a long standing business relationship with this dealership. Good people and always a good time to work with. Although I wasn’t able to reach an agreement on a used car the first day. A secondary offer was made that met my needs. Bruce in the Kia dealership was a lot of fun and knew how to talk with my wife and I. Jaime was able to work with us on a deal, and Kevin was able to get us through the paperwork quickly. Very happy with the visit.

Bruce and Nan are super friendly and very informative. Bruce is so patient and informative. He walks us through the car and shows us how specific functions work. He is always ready to answer questions. We have a baby around when we visit. He helps us install the car seat safely in the test drive. He even helps keep our kid entertained. Transparent and excellent communication. I can’t say enough good words about Bruce. Kia is very short in supply, though. Hope Kia can catch up the demand!

I set up an appointment yesterday, drove 40 mins today to get to the location, and the vehicle I was interested in was completely out of gas. They did not seem very concerned about wasting their customers time. They then handed me the key which appeared to have been chewed on by a dog. There was fluid in the trunk near the spare tire which concerned me. I hope that they were not attempting to sell a vehicle that had been flooded and not reported. The vehicles exterior was dirty so I couldnt come up with a logical reason as to why the trunk had water in it. We ended up leaving before they even went to go fill up the tank so that we could run it to look over it. Overall, terrible experience. I would not recommend buying from this location. They will try to convince you to not have the vehicle inspected by an outside auto repair shop prior to your purchase. Red flags everywhere.

We purchased a car from King Kia on April 10th. We worked with Bruce Kim. We could not have been happier with the service he provided! He was so helpful in every way. He made a challenging situation very easy, and actually enjoyable! Everyone at the dealership was a pleasure to work with!Thanks to Bruce we have an awesome car for our son!

Customer service was great, Paul M took the time to go over everything. He did not try to forces us into a buying. Even with all the questions we had he was patient and took to explain. He went above and beyond, even took time to get our daughter something to eat while we there. He made sure to let us know he is always available to ask further questions in the future, the next day he reached out to us to see how the drive home was. Go to Kings Kia and ASK FOR Paul Myers

Great place, with great salespeople. Bruce Kim lead us through the process of buying a car; good guy, enthusiastic, taught me about the things i didnt know about (as a bystander of the process between two adults), and was very respectful giving us water and more. Would reccomend if wanting to buy a great car at an even better price.

I ended up traveling to MD from PA to purchase a car at the King Kia dealership. My sales person was Shahed Hussein and I feel he did a fantastic job in handling my purchase. He was honest, prompt with responding to my questions and diligent in wanting to making the deal done. Overall the experience at this dealership was a A for me.

Just recently purchased a new car from KING KIA, and had a great experience. Due to COVID, and my work schedule and distance from the dealership, I was able to conduct 97% of the entire transaction online, working with their wonderful sales associate HUGO OLIVA. Hugo assisted me throughout the process answering questions, and facilitating my needs. Hugo was able to meet all of my special requests, and got me a VERY reasonable deal on the car. I would recommend if you are in the market to buy a vehicle, to go to KING KIA (make an appointment, or coordinate online), and find/contact Senior Sales Consultant Hugo Oliva. Hugo proved to be an honest man of integrity, and clearly communicated all of the details of the transaction in a courteous and professional manner. When I arrived to sign the paperwork and pickup the car, all of the specifics of the deal were adhered to just as Hugo had communicated (no bait and switch games).I appreciate all the work that Hugo, and the others of KING KIA, put into making a deal that could work for me.

Daniel Rouff at King Kia is amazing to work with. He was so patient with me! I changed my mind over and over again on the color and trim level that I wanted. He was extremely knowledgeable and very responsive without pressure. If you need a Kia...see Daniel.

I highly recommend Paul M if you are looking for a new/used car from King KIA. Paul is a very welcome and nice guy. He is honest and works hard to give you a good service and price. You will not feel any pressure. Thanks Paul, GW.

I came in thinking I’ll just look to see what kind of options they have for a future reference. I didn’t think I’d be walking out with a new 2021 Kia! They got me out of a shady lease, worked with my credit and boom a brand new car! Boris was amazing, Nan the manager is a sweetheart and even stayed later to help me. These people are so wonderful! And I love my brand new car!!!!

Jose Vargas was great to work with. We did much of the communication from a distance, and he was kind, honest, and fair. He helped us also understand the car functions, and he was great handling the paperwork. He did FaceTime so we could see the ins and outs of the car. Everything turned out great. Thank you Jose!

Bruce Kim is an excellent salesperson. He was very thorough and helped me select the perfect size car for me. After I bought my Kia Seltos Turbo SX, he gave me in personal tutorials on how to operate the car technology. He helped me before and right after I bought it, but I needed extra support as this is my first new car in 20 years. I drove the car on highway and he helped understand cruise control. I really appreciate this and highly recommend buying a car from Bruce. Call him and make an appointment!

Best car buying experience ever,,,, Thanks to Daniel Rouff... He is very friendly and humble through out my purchase, Helped me & my wife explaining all the features available on car. He showed us all the available colors in-stock. I know exactly which car we were looking for, still he helped us explaining the differences among other trims, and gave genuine advice on which features makes more sense to have for Better Value for Money.... Overall, We had hassle free...Non pressured... Quick & Easy... GREAT Car Buying experience...

Had a great experience, very easy to work with and absolutely zero pressure felt. Paul made the process very easy and straight forward and made sure I had no questions along the way. Highly recommend

I don’t leave a lot of reviews, but Bruce Kim and the entire staff at King Kia were really outstanding. We were buying my son a used 2016 Subaru BRZ, which is hard to find, and even harder to buy. Bruce did the one thing that is hardest for a salesperson, he held the car overnight so we could get there the next day. Once we got there he was considerate, knowledgeable, transparent, not to mention very entertaining. Kevin and Nancy in finance were also top notch, and the whole experience was one of the better car purchases I’ve done, and at 58, I’ve purchased a lot of cars. Would highly recommend Bruce and King Kia.

José and Nan were wonderful to work with during my car buying experience.I found them to be very professional and caring Individuals. Nan seemed to know what you were looking for before asking You could tell she has a lot of experience in the car business.Kevin was also great was fun to talk to not what I have experienced during financing. Overall very pleasant experience great dealership.

We went to King Kia expecting to spend less than we did because we didnt see freight as one of the charges in their fine print to be added to the internet price.Despite that, Hugo was able to work with us to get the Kia Soul Turbo to a price we were willing to pay. He also looked into buying out our Sorento lease, which we thought we were still too far out to consider.Hugo followed up to confirm our appointment in the morning and had both cars ready for us to test drive before we ever sat down to discuss numbers.Side note, the location was perfect for test drives. You drive out of the lot, hop on 270 (N or S, youre pick - we did North), drive on the highway to get a feel for the car, hop off the next exit and drive on local roads back to the dealership. Perfect 2 - 3 mile test drive route.Once we sat down, Hugo listened to what we liked, didnt like, answered questions about the car and numbers - even showing us his monitor a few times to see where all the pricing came from. We never felt pressured and he allowed us as much time as we needed to consider our options.We took awhile to decide, and Hugo never made us feel like we were wasting his time. In fact he encouraged us to take as much time as we needed - different than some experiences Ive had at other dealerships.We definitely recommend purchasing a car from King Kia, and schedule an appointment with Hugo if you can.

Worked with us long distance on a new purchase- very fair and helpful, even met us halfway for delivery- great people to do business with, especially Paul Myers and Ryan Aschenbach.

We worked with Paul Myers on a lease and he was terrific. Very responsive over the phone and super helpful in person, making sure we had explored all the options before landing on a deal we were happy with. He was very mindful of our wishes not to spend time indoors due to covid, and we were able to handle everything outside. Thanks Paul!

If you need a kia talk to Boris Alvarado he is the best at his job bought my son a Kia forte 2018 no hassle and made my car purchase easy

We just left King Kia, my daughter got her first BRAND NEW car! We drove over 2 hours, because their price couldnt be matched (where were from)! The salesman Willey was amazing! He was very nice, respectful, thorough, and gave his honest opinion when asked! The reason I gave them a 4/5 🌟s is the time it took to complete the purchase!! We got there at 4:30, and left at 8:10!!! That is entirely TOO LONG!! And the tactics to purchase extras is ANNOYING!! BUT if youre in the market for a new (or used) vehicle, check them out!

I purchase KIA again and again for quality and value. KING Kia is great at providing this and more as a car dealership. Thanks Boris.

Although is was a long process, everyone was warm, welcoming, and I got what I needed in the end. Willy, who my consultant, was amazing! He lowered the cars original price into my price range and gave me an excellent deal. If you want someone who is going to listen to and meet your needs, ask for Willy!

By far my best car buying experience! Alejandro and Kendra were fantastic to work with and thoroughly explained the process and options. I felt better informed instead of pressured 10/10.

I was looking for a very specific vehicle; I knew what I wanted and I wasnt going to accept anything else. The main Kia page said that King Kia had one, so I asked to be contacted. Within a short period Jose Vargas reached out to confirm that they did, indeed, have the car I was looking for. We arranged an appointment for the next day and I drove from the eastern panhandle of WV to Gaithersburg, MD. Jose had the car ready when I got there. Through the entire purchasing process (which was relatively painless no matter what those online places say in their commercials), Jose was pleasant, helpful, and professional. Everyone I interacted with at Kings was the same. This was easily the best car buying experience Ive ever had. Highly recommend.

Buying a car at King Kia was a great experience! Boris was very helpful and knowledgeable during each step of the process. Thank you!

I never thought that I would buy such a huge purchase via the Internet but once I contacted the dealer and spoke with Boris he made it easy and seamless from the beginning to the end. I was able to purchase and pick up my car within days and Kevin was able to get me out the door and I was back on the road to Jersey in no time. Thank you Borras for making my online purchase experience a pleasant and positive one.

The King Kia team who helped us with the purchase of our Niro EV was outstanding from first contact to final delivery. Boris and his colleagues were courteous, helpful and professional in every phase of the process. We got exactly the car we wanted at a very good price. We had our car shipped from the dealership in Maryland to Tennessee and it arrived on time with zero complications. All around a 5-star experience. Thanks to everyone and stay well!

Responsive, competitive pricing, with good selection on the lot. Satisfied with my buying experience.

Was treated very well here at King Kia today. Im tentatively searching for a new car and was open to new or used. I was mainly searching for upgrades like heated seats and interested in only low milage vehicles. One of my goals today was to position myself in a lower interest car loan. While refinancing is an option, killing two birds with one stone sounded great. But, ALAS...here I am vehicle shopping on my day off. Covid-19 protocols are in place and were being100% observed by staff and customers. I have a feeling Ill be back and upgrading to a 2021 Kia Soul. I love this car! Looks boxy but feels sporty when driven! What a great experience. Thanks Boris and Nan!

I had a very pleasant experience purchasing from this dealership. I was very pleased by the service provided by both Ruben and Willy. The prices were reasonable and the process was pretty much haggle-free. I highly recommend King Kia for your future new car purchases.

I just leased a 2021 Soul S at King Kia today! I had such a great experience with the salesman, Daniel, and especially with Nan, the new sales manager. They both made me feel very comfortable and werent pushy at all. They were transparent about pricing, listened to what I needed and totally delivered!! I am beyond happy with the Soul I was able to drive home today and will definitely be referring everyone to this location.

I just bought a new 2021 sorento from king kia and I would highly recommend them. My Mom told me to talk to Daniel R because he was a easy laid back guy that would not pressure me in to anything, and Daniel was amazing. Daniel took his time and showed me an idea of what I would be getting in to before we started all the paperwork to make sure that I would be comfortable and able to make my payments witch is so important to me with my growing family and everything going on with covid. Not only was the service great I was only there for about 2 and a 1/2 hours start to finish.

Great seamless service. If one is to engage King Kia, ask for Boris Alvarado - he is the epitome of excellent customer care. Would gladly buy my next car from them again.

We travelled from PA to purchase a Telluride at King KIA and the salesperson Bruce was very polite and helpful with the vehicle. He knew the Telluride inside and out. Small issue with the key but Reuben and Ryan sorted it out and showed appreciation to us as new buyers. Honest dealership.

Had an amazing experience at King Kia! Jose was super helpful and very pleasant the whole experience! I even arrived 45 mins prior to my scheduled appointment and he had no issue with that. He had the car I was interested in waiting for me and it didn’t take long to immediately hop in for a test drive. I drove an hour and 45 mins because King Kia has the best pricing for a brand new Kia! It was definitely worth it and I can’t thank Jose enough for all of his help!

King Kia was my best experience at a dealership so far. Jose was great at negotiating a deal while not being pushy and pressuring me into a bad deal. I would highly recommend this dealership to anyone!