I highly recommend Mastertech. Phil and his team of technicians took good care of my old Nissan Armada and resolved all the electrical problems in a very timely manner (my truck had a short circuit and ton of electrical issues ). They will do things right the first time at Mastertech. Thank you for fixing my truck and giving such great customer service.
I call him Dr Phillip Gray!! At his shop Master Auto Electric.. He is an ASEMaster Technician...Im a mechanic and like alot of mechanics I hate working on my own car,, He is a dam good mechanic....
It was ok, I havent went back to get the work done yet. Shundra was very helpful.
Hands down best customer service in the Valley. They do amazing work, very friendly, honest and trustworthy. My Volvo has been sitting for 3 years and they got my car up and running. You guys are the BOMB
Knowledgeable and friendly staff. They are true masters of the automobile. Ive been a satisfied customer for over 40 yrs.
HIGHLY HIGHLY RECOMMEND anyone that has any electrical issues with their vehicles. I needed to reflash my vin and I took it to ford dealership. They fried my computer and I decided to take it to mastertech. The front lady is a sweetheart who will remember their customers by their names. He recommended me to service certain things to improve my car under its condition UNDER my approval which is great. Phillip (the main mechanic) quoted me with everything he did. When I went to go pick up my car they did a curtious wash. Its the little things that this business does thatll make me go back to them if I need a repair. Highly recommend 5 star rating
Lousy service they have! They hung up the phone 2 times and then they never answered. I do not recommend it at all. dont go there.
Phill has been my mechanic for over 15 years he really knows his stuff and always give the best price possible
If you want your car serviced right the first time then this is the only place to go. Great people, great service.
Quick, FAST, and easy. Thank you for getting me back on the road.
I love this place.. The owner is professional and his word is good as Gold.. As a man a word is all u have.. And he stood bye everything he said.. I would recommend anyone...
They always take care of us. Know us by name. We will continue to take our cars to them and let others know about their wonderful service!
Phil is a great mechanic. Anything you need he can do. Excellent Service.
This is my third review of Mastertech. I am a trained mechanic and worked in the industry for many years before I became an auto shop teacher. I retired 12 years ago, and needed a mechanic that both knows what he is doing, and can be trusted. Fortunately, I found Phillip.I have read both the positive and negative reviews posted by others. I totally agree with the positive ones, but I am flabbergasted by the negative reviews.The days of shade tree mechanics are gone. You need an expert who has the correct equipment to repair your vehicle. Phillip is that person.I remember my early years working as a mechanic in a dealership. People would bring in their car with a complaint. If the mechanic couldn’t figure out what was wrong, he would order a part that was not in stock so he wouldn’t have to worry about it. When the part came in, the customer would bring the car back in. At that point, the work order would only state, “install .... part.“ Then when the ordered part didn’t correct the problem, we had an angry customer and shop forman, and the last mechanic was blamed.Mechanics like Phillip do a through diagnosis to determine the problem prior to guoting the cost of repair. People who try to bypass that are asking for trouble and inevitably blame the mechanic after they demand only the repair they ask for. Phillip is an excellent mechanic and diagnostician. Let him do his job and you will be pleased every time.
Phil does an excellent job. He knows what hes doing and has been where hes at for along time. The review given on the front desk doesnt say anything about the mechanic maybe the woman was having a bad day. True she shouldnt take it out on future costumers.. Rude or not. As far as the yard dog. Maybe the dog ate a wrench. I have been there 2 times and still will go back with out a problem.
Phillip has done several jobs for me both on my Bounder motor home with a Ford chassis and my Chevy Silverado 2500 HD Diesel. All of his work was excellent. As a person who used to be an auto mechanic and a high school auto shop teacher, I highly recommend him and Mastertech. If you want the job done right, Phillip is your man.
I have read the negative reviews and disagree totally. Phil is nice man and great mechanic. He takes the time to diagnose your problem and is up front with all information you need to make a decision on repairing your vehicle. After the repair,he explains what he did and shows you all the replaced parts. I dont know any mechanics that do that. Shondra is very nice and professional. This shop was a great find for me and I totally trust him with my vehicles.
Mastertech is a honest business, which I found out by needing repairs that was done correctly. Also whatever problems you may have they are concern to resolved the matter, even when its at there cost to keep their customer happy. I am well please with the service. I will refer customers to the Mastertech .Thank you J . Jackson
Great mechanic extremely knowledgeable and courteous.
Totally unprofessional.. They diagnosed my car and said that it would cost about $250 to repair it. I paid and took my car to one location and found that their repair didnt fix anything about my overheating problem. When I took it back, Philip said that it hada manifold leak that would cost another $900. I asked him why didnt he find that on his diagnostic report, and he didnt know what to say. I tried talking with him and asking him more details, but he kept interrupting me, told me that he wasnt going to discuss this anymore because he had no time, and then he hung up on me. Hes a shrewd business man. Dont waste your time with them because they dont want to waste their time with you.
Took wifes car in for a/c. Very good mechanic...
Not recommended, they lied, I explained on phone exactly what was needed, they said they had the specialized equipment. Guess what they didnt & threatened to call police over payment! All he did was diagnose, my mechanic already did that, this required special equipment I explained that several times. Customers beware!
I found Phil after hitting dead ends with Michaels while my Audi A4 was under warranty. After the warranty was up, I took it to Phil and had him do an oil change and checkup on it. He called me and asked how long the turbo had been acting up. When I told him I had Michaels look at it 4 times and say there was nothing wrong with it, he said the blowoff valve was sticking open.Needless to say, he cleaned it all up, got the turbo dialed in, and it ran as good as the day I bought it when I picked it up.Hes been taking car of all of our cars for 7 years now, and every family member in town goes to him, too. Even my father in law who drives 45 minutes from Auberry just to go to him with all his trucks since the guy up there couldnt solve a battery issue for years on a Suburban that Phil solved in 10 minutes.
I resent replaced my instrument cluster in my car, did a simple swop all I needed was to get the cluster reprogrammed so it can comunicate with the ECU and get the car running again.I called this people and told them of my predicament, to witch the secretary after talking to Phil the mechanic said was only going to cost $125. To bring it in the morning and was going to work on it and have it ready that same day,.after doing so I called does people 2 hours before closing asking about my car,.they said they where busy and where not able to work on it.day two called again same answer 3day finally Phil got to it and had it for two more day after that,saying my car needed a battery, that the old one wasnt holding charge that they could sale me one for over $100. but when i told secretary I would bring one. when I got to their shop,sudden my Current battery got working again,. weird or husle hmm!.next day I get a call saying,he has to rewire my car to get the ECU and instrument cluster talking to each other that simple$125. Reprogramming was going to be $500.i told him.it was a simple swop no wires where cut or mess with during the swop why would he have to rewire anything.i should not have agreed to the price and picked up my car,but lesson learned all I worn you people if you guys dont Want to get ripped off dont take your car to this people, yea Phil is nice but will rip you off with a smile in his face.
The best shop ever
I would not recommend this shop to anyone. Any shop that would treat a dog the way they do their shop dog, should be black balled by everyone!!!
Very very good
Phil is an honest mechanic.