I have a Shinola wallet that had severe water damage. I went to this store to find a leather dye to try to conceal the damage. Cami was so friendly and knowledgeable. She recommended a leather gel dye, instead of acrylic leather paint. She recommended that I embrace the patina. She even offered to dye it for me!! I offered to pay, but she did not accept. Such a wonderful neat shop! I highly recommend this store for all your leather needs. I didn’t think small niche stores like these existed anymore. Customer service is 10/10.

I’m fairly new to leather crafting and popped in to check out the store. There were tons of leather hides, tools, and accessories to choose from for so many different projects! In addition, Camille and Ray were super friendly, very knowledgeable, and had excellent customer service. I had a great conversation with them. They pointed me in the right direction in particular leathers and tools that are right for certain projects. Highly recommend, thank you!👍😄💯💯

Great customer service. First time there and staff answered several questions and checked prices.

Very decent prices for their products the employees are very nice and answered all the questions I had this is my first leather product so I had alot lol I will definitely be backThank you Tandy Leather

Although unfortunate that theyve moved locations, their service is still as great as when they were at their previous location in Union City.I went in to get a friends weightlifting belt re-riveted and was out of there within minutes! I was doubtful that the rivet they provided wouldnt fit since the weightlifting belt was so heavy-duty. To my surprise, the employees that helped me cleared my doubts with a few mallet swings. I will definitely be returning should a rivet pop out once again. Also, their tiny anvil was my favorite part of the visit.

Excellent, polite, and helpful staff. I had a great experience in this store. I will be going back HERE for everything I need to complete all my upcoming leather projects.

Needed to come here to buy some leather for a craft project. Brian who works there was super patient to take the time to show me around and locate the area where I could find what I needed. They have leather, fur and accessories for crafts. They also offer classes to make leather wine holders and leather key chain holders here as well as other classes. Its best to call in advance to find out what classes r available. Their website may not be updated.

I have never written negative feedback for businesses but my experience with this store was so bad that I have to let others know to be aware of this stores practice.When I bought a piece of leather at this store on 2/23/19 (my first time here), I asked about refund policy and the cashier said I had 60 days to return if its unused. Today 3/9/19, I brought the piece back for return, expecting a usual smooth return process. To my surprise, the store manager denied my return stating that she does not take return of discontinued item. It didnt matter that I mentioned what the cashier told me purchase, or the return policy printed on receipt about 100% satisfaction guarantee for 60 days, she repeated the same no return on discontinued reason.The item i bought was not discontinued when I bought it. There was no mention of discontinue or clearance or not returndable or sales final anywhere on the items tag that I purchased or printed on receipt. There are a few bins clearly tagged with clearance/final but the one I bought was on top of the main 2nd table isle along with other leather are only on sale.I went back to the leather stack to double check if I was mistaken. Nope, the tag still doesnt have any indication that its a final sale. However, the suggested retail price was largely inflated to show a large sale discount (When I bought the item, Retail price:42.99, bought for $35. Now, Retail price:89.99, sale 19.99). The manager came over and said she didnt have to put any indication that items are not returnable.Ill never do business with this store again. Im just starting out the hobby and there would be plenty more transactions but if a store manager doesnt hold up to what I was told verbally and printed policy for a meager purchase return, the store doesnt deserve my business.

First time coming into the store and a newbie at leatherwork. I believe Ms. Porteou was the one helping me out and she was super helpful and informative. She told me what kind of leather, liner, and dye I should start with for my projects and told me how to apply the dye. Definitely will come back again!

I love Tandy the customer service is next to none and Camille is a God send!!!!!

Superb manager and staff! Lots of materials and they let you get hands on with helping you with your own leather projects!

Quality leather and service

Excellent staff. Vivana B. Is a true dream. She was a huge help! I will be doing business with this company at this site due to her help and dog friendly

Great for all you leather goods and supplies shopping needs, staff is very knowledgeable about the product. Great prices!! Join the gold membership you can receive 20-40% off all retail prices.

Love this place. Reminds me of my high school days when we would do Leather crafts.And they still have all the fun kits.

The manager Ginette Trujillo is phenomenal, Im a beginner at leather crafting and she explained everything, of course I love the random managers specials thank you very much, excited to make items and return to Tandy leather Union City

Friendly service, they have quite a selection to fill all my leather needs

Love shopping for all my leather goods at Tandy! The best customer service and always good advice on what to get for the projects your working on.

Very friendly staff

Great shop with all the leather, tools, and accessories needed for your leather work projects.

Very nice store, everything you need all in one place, friendly staff.

Amazing support for Emeryville 4h kids to learn basic skills.

My favorite place!!!

The workers were very friendly.

Very knowledgeable and helpful staff! And patient with beginner questions.