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Mattress Warehouse of Fredericksburg - Amos Lane
12101 Amos Ln #200, Fredericksburg, VA 22407, United States
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Mattress Warehouse of Fredericksburg - Amos Lane
Comments
Br
Review №1

Amanda was very helpful and attentive to what we were looking for.

Vo
Review №2

My wife, Julia, and I had a great experience at this location. We were greeted immediately by Kevin when we arrived. He was professional and made us feel like we were his only priority the entire time. The prices were competitive and we left feeling like we got the best deal possible.

Da
Review №3

We had a nice experience at this store. Amanda helped us and she was great. We were afraid of high pressure sales but she was not that way. She was knowledgeable and we got a good deal on a mattress we love!

Ca
Review №4

Alex was so helpful for my husband and I. We were searching for a new mattress and Alex answered all questions as well as pricing multiple mattresses for us so we could decide. He helped us to find the perfect mattress for a great price! We will be recommending this Mattress Warehouse and Alex to any of our friends searching for mattresses in the future.

To
Review №5

Excellent service from O’Neill and wanted to personally express my appreciation. Patient service and was not pushy at all. Took great time to explain the manufacturing process.

St
Review №6

Alex gave us wonderful service. Great deal too!

Sa
Review №7

Absolutely Amazing! The worker at this store named Spencer went above and beyond to help me and my boyfriend! She helped us buy a good quality bed set with frame, warranty (s) and protection covers for $1,000!!! The warranty here is the best Ive seen around Fredericksburg VA! Definitely recommend this store!

ni
Review №8

They were absolutely AMAZING! Great customer service and really good pricing!! I definitely recommend them to anyone looking for a new mattress!!

La
Review №9

I needed a very firm mattress, but was also looking for a good deal. I walked into Mattress Warehouse not really expecting to buy anything. The manager Peter who greeted me was very kind and went out of his way to help me look for something that would meet my needs. He offered me a firm Queen mattress at a very good discount. I especially appreciated the time he took to explain the great 20 year warranty and all the other advantages that came with the sale. It was a pleasure to meet Peter and from one veteran to another I am proud to have done business at his store.

Ma
Review №10

Popped in to store this evening to get a new mattress set for my mom. Peter was very helpful. He answered our questions, addressed our concerns and provided excellent customer service. Everything was taken care of and we were out of the store in a jiffy. Best of all, it will be delivered tomorrow and for a very reasonable fee the old set will be removed and recycled.

Ka
Review №11

Peter was amazing! Very kind, professional, and really listened to all of our needs in a mattress. He gave us a great deal that went right along with our budget. I recommend you look for Peter as soon as you come in :)

E
Review №12

We had a wonderful experience buying a mattress for our 4 year old! We knew exactly what we wanted and what we were looking for. We did not have much time and wanted to take the mattress home that day. When we arrived at the store, I sent my husband in to see if they could accommodate our needs before getting our daughter out of the car seat. The sales associate Dawn immediately said yes. We all went in the store and Dawn showed us our options. We were sold right away! Dawn did an amazing job helping us! She was extremely professional, understanding, and kind. I would recommend Mattress Warehouse to anyone and will be sure to use them again for any future needs. Thanks again Dawn for all your help! We love the mattress! :)

ge
Review №13

My husband and I have needed a new mattress for years! When we married 43 years ago we used a wedding check from a dear friend to cut our queen bed spring in half so we could move it to a second floor loft bedroom where we could enjoy views of the Colorado Rockies on our antique brass bed.Needless to say, we were long overdue for a new mattress! After a shipping activity at Fed Ex I took a few minutes with my son to take a look at Factory Warehouse where I was warmly greeted by Spencer and before I knew it, her gracious, professional and efficient attention for a possible client had me tested and informed about your product. She was knowledgeable but not pushy with a genuine interest in finding a mattress that works for my body and explained how the Mattress WarehouseProgram can help. I was so impressed.As the day for delivery approached my husband voiced concerns. Together we returned and were met by Herb who provided us with the same information . My husband was as satisfied as I had been with the process and customer service.During delivery we discovered the 10 in. Foundation mattress was too high and the mattress supports too long. Spencer arranged an exchange the following day. She exchanged the ten inch foundation with a 5 in. And corrected the mattress supports.We are pleased to share how much we are enjoying our mattress and remain ever so appreciative of the attention and care Spencer provided with selling us the mattress and making the delivery and replacements as efficient and professional as possible. Thank You!

Sh
Review №14

I came in this evening the service was great.. Great customer service, very friendly and fast.. And best of all he gave me 2 mattress sets for a wonderful price due to being a first responder...great discounts for military and first responders...most definitely will come back again. Thanks Mr. Peter Krech for all your help..

Ja
Review №15

I purchased a king size mattress today from Mr. Peter Krech, the Senior Sleep Specialist and his customer service was excellent. He answered all of my questions and concerns. He had a very pleasant personality.

Br
Review №16

Peter was GREAT! He knowledgeable, courteous and etc. The wife and I truly felt that he was looking out for our best interests when it came to providing the best mattress and accessories that would provide us with the best sleep possible. We would recommend everyone to Peter for there sleep needs!!! Thanks Peter!!!

de
Review №17

I had such a great experience buying a mattress today. The store manager Spencer was very knowledgeable and professional. She made sure we chose the best mattress and pillows for our sleep comfort and explained the warranties many times to help us choose. The customer service level was extremely high and I feel like my needs were put before the sale. I am really happy about my purchases today and I will recommend her store to my friends and family when they are going shopping for mattresses and pillows. Im excited to go to sleep tonight.

Fl
Review №18

I went I about a week ago and was greeted by a young man named Brandon who showed me around took me on this amazing machine called bedmatch which literally picks out the best bed for you, it was so amazing he was so knowledgeable and so helpful I’ve sent a handful of friends over since then and everyone that’s seen him has gotten such an amazing deal. He is beyond skilled, he’s so personable and helpful I can’t believe such a young man has so much skill in knowledge in his profession after only being in the business for a year,needless to say you gained a customer for life because of him . Phenomenal job!

Br
Review №19

Definitely pleased with our decision. Spencer helped me pick out the perfect mattress! I went home super happy with my purchase. She felt genuine and like she actually cared about finding the right fit for me. She didn’t try to convince us to buy something way out of our budget but instead helped us find one that was just right but also in a good price range. Couldn’t be happier.

Ax
Review №20

I went in after not being able to find the right mattress for me after only a few questions about what I felt I needed Brandon was able to find me a perfect mattress! Within days of sleeping in my new mattress my aches and pains from sleeping on the previous mattress! Brandon knew exactly what to do in order to help me and was able to get me the perfect bed frame to go with my room and everything. Truly somebody who knows what they’re doing and cares about helping the customers who come in rather than just pushing sales. He deserves a promotion and a raise!

ch
Review №21

Mario was super helpful - and most importantly listened carefully to my needs. I was in a hurry, didnt need the most luxurious bed for my guest room, and had a strict budget. Mario cut right to the chase, and beat the price I had seen online too! It was quick, easy, and I left totally satisfied with my purchase and the price! Personable, professional, and quick! My kind of buying experience. Delivery was on-time and east too.

As
Review №22

My husband, 2 toddlers and myself went to Mattress Warehouse to buy 2 mattresses over the weekend. I just cant stop talking to my husband about how painless the experience was! The moment we walked in the door, we were welcomed by Spencer who took care of us every step of the way. She was very knowledgeable and friendly which made the whole experience a breeze! She was also super understanding and tolerable of my active toddlers bouncing all over the beds. We are so happy we choose to purchase our mattresses from Mattress Warehouse. If you are on the fence on where to go, drop on in and see Spencer. She will definitely have you resting easy in no time 😀

Ma
Review №23

Spencer was very informative and helpful in our mattress purchase. She directed us to the latest technology to help narrow down the best choices for our sleep habits, as well as gave a great deal of individual attention to each customer in the store. I was able to learn things I did not previously understand about sleep. Spencer is a very capable manager and I strongly recommend you ask for her when shopping for your next mattress.

La
Review №24

We have bought two mattresses from this store this year and we had a great experience both times. Brandon helped us stay within our budget and he goes the extra mile to guarantee customer satisfaction. This store will be our number one choice for future purchases.

Ho
Review №25

Peter was GREAT! Very friendly and helpful. Walked out with two twin sets to be delivered and the old sets to be removed for less than what I was quoted at other stores for just the two sets. Thank you!

Al
Review №26

Peter offered me a great deal for a mattress, box spring, and headboard. Highly suggest going in especially if you are on a tighter budget!

Ji
Review №27

Spencer is one of the best sales persons Ive ever had contact with. She is 100% well versed, as a senior citizen I appreciate her candor. She was so willing to help lead me to my dream mattress at an affordable price and Im so thankful for meeting her. Your company is lucky to have her.

L
Review №28

Peter K. Was very helpful. He gave us a great deal. Definitely coming back.

Ka
Review №29

Peter was fantastic and very helpful.I had a budget to stick with after moving into into a new house and he helped me stay within my budget while ensuring I got what I really wanted. Highly recommend Mattress Warehose on Amos Lane. And ask for Peter.

Je
Review №30

Spencer gave me the BEST customer service that I have experienced in a long time... her product knowledge, professionalism, courtesy and genuine concern for my family made me want to spend my money.. if I could have purchased a $5000 mattress I would have done so from her.. this company and location is phenomenal.. if you need a mattress please go to this location and ask for Spencer!!!!

Me
Review №31

We went to another mattress store and almost made a big mistake by buying a mattress from them first. We we were really happy that we stopped at mattress warehouse and Spencer was there to talk to us. She was so helpful and patient. She really knows how to interact with customers and their needs. She is a great asset to this store. Thank you Spencer for your services today, your are great and “Happy Birthday!”

Ma
Review №32

We really needed a bed for our son and stopped in Mattress Warehouse. Spencer was our sales associate and she was absolutely amazing!!! Every associate should be like Spencer!! She was so knowledgeable and went out of her way to make sure we got the best bed for the best price. Spencer, you have a customer for life!! Thanks again!

Ad
Review №33

Great customer service. Spencer really knew what she was talking about and was very patient and informative when it came to finding the right bed. She went above and beyond to help me find a fantastic mattress at an unbelievable price. Would definitely recommend.

Am
Review №34

We came in today and was greeted by Dawn with the best personality. Dawn helped us for hours and answered all our endless questions and helped me understand my own body and sleeping positions! She told me I have been sleeping the wrong way my entire life and that’s why I have back problems! She has saved my life and I couldn’t be anymore greatful for her and her hospitality. Can’t wait to sleep in our new bed!

Ka
Review №35

Peter Krech helped me pick the perfect mattress for my sleep position! Easy painless transaction!!

Du
Review №36

Brandon was a very helpful and capable salesman. Shopping with two young children who are bored is difficult. He was great with them and made it a zero stress environment. Matress Warehouse has a great young salesman and a fine reflection on the corporation.

Ja
Review №37

Pete was very helpful & patient in helping my mother & I find the right mattress for her for Christmas. Definitely recommend that he be the man to help you if you’re looking to purchase a new mattress.

Pa
Review №38

I havent received my mattress yet but everything about today went great! Spencer took great care of me, she was extremely inviting. From the moment I walked in the door I knew I wanted to do business there! She fitted me for a mattress and worked with me and more importantly my budget! I cant wait for my first nights sleep in my new bed!

Sh
Review №39

Excellant purchase with Brandon and Dawn. My husband and I researched and visited several mattress stores. We came back to Dawn and Brandon. Their help knowledge and product were the best.Sharon and WayneGarrison

Me
Review №40

I had the best experience from the moment I walked in . Dawn welcomed me, and listened to EVERYTHING I had to say. She went above and beyond, to make me happy with a new mattress. Ill definitely go back when the time comes Thank you Dawn!

Sa
Review №41

Very helpful. Everything was quick and very easy.Will be coming back for the next bed we need in a few months

Am
Review №42

Spencer and Bob were amazing! Spencer was very informative and didnt pressure us into spending more than what we wanted to spend. She actually helped us stay under budget. Highly recommend them!

P
Review №43

Spencer helped my boyfriend and I find a bed that would help with my back and still fit in our budget. Weve had the bed for about a month or two now. Reason I didnt post a review until now is that I like to test the product before reviewing. The bed is fantastic! A little squeaky, but I feel so much better waking up in the morning and it is great. Spencer really helped us out, and I would definitely go back to her anytime I need anything else for our bed!

An
Review №44

Bob and Chris assisted my wife and i in finding the perfect bed for us, they where very helpful as we had no idea where to begin. The best part is they were quick and efficient. We though it would be an all day thing, shopping for a mattress, but they were our first and last stop.

Jo
Review №45

BRANDON was very thorough, patient, and knowledgeable. He took his time and made sure to explain all the options available. We highly recommended him.

Bj
Review №46

Dawn was absolutely amazing. She had us figure out exactly what kind of bed would best suit the both of us and worked hard to keep us in our budget. Highly recommend Dawn at Mattress Warehouse.

Li
Review №47

Excellent job Mario!!! Thanks for making the process easy and quick. We got a quality mattress for a great price!!

Mo
Review №48

I was on the hunt for a new mattress with my boyfriend. He was against going to mattress warrhouse because he had a bad experience so we initially went to mattress firm. After having the sales associate a shadow, following us around and giving us almost repetitive information we left unsatisfied and overwhelmed. As we were driving, I spotted the mattress warehouse and decided to pull in regardless of my boyfriend’s protest. Spencer, the store manager, was fantastic! She introduced herself to us and allowed us to do our thing. We tested several beds with someone hoovering over us. She answered our questions when we needed, she gave us our space and was very polite and non aggressive, as we know sales associates can be. She took care of us and helped us purchase a quality bed without making us feel like we were forced into something we were not happy with. She was amazing and I feel great with my decision. I look forward to my bed and to make my next purchase with her!!

Gi
Review №49

Dawn was Great! My Grandma has hip problems, and hadnt slept through the night in months bc she was in too much pain. She has issues getting up and down, too. Dawn showed us several beds. She helped us find a great base that moves the feet and head of the bed. I dont have to worry about helping my Gram sit up now. The base does it for me! Grams happier bc she gets to more by herself when she goes to bed and gets up in the morning. And shes sleeping through the night! Which means I get to sleep through the night too.Not only did she help me find the perfect bed for my Gram, but I was able to get one for myself! I would give Dawn all the stars for making the quality of my Grams life better.

Ma
Review №50

Peter (aka Santa) helped my husband and I find our perfect bed. He was patient, and knowledgeable. Peter did not force a sale on us, he wanted to make sure we were happy with our purchase.Our only problem was with delivery... But because this review is for this store, and employees I will rate them 5 stars. Customer service, 2 star.Ask for Peter, he will take care of you!

Br
Review №51

Spencer is fabulous she showed us what she had and let us try out the bed and we wanted to purchase more than one and she quickly found them at other locations. She was kind and polite and didnt pressure you into buying things like most sales people. We will be coming back in the future. Make sure you ask for spencer if you come to this location. :) you will be treated well!!

Am
Review №52

Spencer was amazing!! She was extremely helpful and knowledgeable. This was our first mattress purchase and I’m very happy with it. I feel confident that we got a good deal and very helpful service from spencer!

He
Review №53

We showed up on Saturday night at 7:30 pm (they close at 8pm) with 4 rambunctious kids. Spencer helped us with their leasing program and helped us get into the mattress and bed frame that we had wanted. She was so patient (especially with our kids) and with us. She stayed late just to help us and get it all done and set up so we wouldnt have to come back. Our mattress is scheduled to be delivered on Tuesday and we can not wait! Thank you Spencer for being so wonderful and helping this experience be not so painful at all!! We really appreciate you!

Br
Review №54

Sheri was excellent we showed up about 15 mins. To closing and she stayed to help us pick out a mattress for our son. When we left it was 2 hours later but she was willing to stay and we just got the mattress and she was in contact with us the whole day to make sure we got it and we were satisfied. If anyone needs a mattress I suggest to go see Sheri at Mattress Warehouse

Ma
Review №55

Im a returning customer for the third time now and will not go anywhere else! Ask for Peter he is Amazing!!

MA
Review №56

Spencer was so very helpful she went above and beyond to help my family!! If anyone needs mattresses make sure you visit her. My kids and mother all got new beds now I am waiting for my bed to get ruined so I can get a much more comfortable bed from her! Thank you again Spencer!!

Ja
Review №57

Very helpful and knowledgeable staff got me the mattress set I needed highly recommend a visit Brandon will provide exceptional quality service!

St
Review №58

Could not have had a better buying experience. Spencer was very knowledgeable and accommodating making the purchase very low pressure and with the ability to make an informed decision.

Is
Review №59

I went in the other day because my old mattress was way past its lifespan. Anyways I visited this location and the manager, Spencer was the greatest (ask for her and only her). She was very knowledgeable and helped me find a mattress at a GREAT price. I thought id be spending over $1500 for a decent one and the one i got was $500 and its great. I thank Spencer for her assistance in getting me a comfortable bed that ill spend the next 10 years on. Id give her 6 stars if it was possible.

Na
Review №60

Just bought a mattress from Dawn. She is very attentive and listens to your needs. We had a pleasurable experience and cannot wait for our new mattress to arrive.

Ho
Review №61

Such a pleasant experience at the 12101 Amos LN SUITE 100 FREDERICKSBURG VIRGINIA location. My husband and I worked with Spencer and let me tell you she is the best! She got us set up with exactly what we needed. No pushy sales tatctics. Understood our budget. Would 100% recommend. Thanks Spencer!

Ma
Review №62

Peter krech, professional, knowledgeable and informative good dude.

Ma
Review №63

The manager was Very nice and funny. He was patient with my friend.

Le
Review №64

Such a great experience! Spencer helped us find the mattress for me at the best price along with as many deals as possible.

be
Review №65

I had not brought a mattress in 10 years .Checked out some other stores in my area for prices and quality before coming to Mattress Warehouse.I was met with a big smile and a “how can I help you “? Her name is Spenser and she was very nolegable and answered all my questions and explained my contact and walked me through what would be best for me .I came for a mattress set and ended up buying a headband with frame .She got me delivery in 2 days ! .Everthing was in my budget and the best part is I feel like I made a steal it was all so affordable. I love my bed ! Thanks Spenser for all your help.....B Morgan

La
Review №66

Great coustumer Service, wound up buying a temper pedic mattress which is great, and super comfortable and forms to my body just right. Definitely recommend going here. Especially if you get helped by Spencer she is the store manager. She really works with you and is patient and polite to her costumers.

Je
Review №67

Mario was awesome start to finish- he worked with me and my wife and made sure we had the mattress that was right for us.

S
Review №68

Dawn was very helpful and extremely nice she goes above and beyond to help you, her sidekick Brandon engaged in conversation and made us feel welcomed. I would highly recommend them

je
Review №69

Peter was great. Very knowledgeable and helpful.

ni
Review №70

Very nice place, I spoke to bob and he was very nice and helpful, not like the other places very pushy to earn commission for that sale, Thanks Bob for the welcoming and the smiley attitude . I highly recommend this place

Fa
Review №71

Mario from Amos Lane went above and beyond with his customer service. We gave him our price range and what we were looking for. He made a couple phone calls to other Mattress Warehouses and to his DM. He called us back same day and within 15 minutes of us leaving we came back and locked in a great deal that was cheaper than the next door America Furniture..thank you Mario for going above and beyond.#SupportTheTroops

ti
Review №72

Me an my girlfriend went to just price a matters. So we went in an thought it was going to cost us 2-3 thousand. But we got a new bed an frame for just 1k. Spencer was soooooooo helpfull an kind. She made our day I could not thank her or recommend her enough. Lol if I could give 20 stars I would.

Da
Review №73

Excellent service. Spencer was fantastic

Me
Review №74

Sheri was SUPER helpful and knowledgeable! Thanks Sheri for everything! ☺️☺️

Ni
Review №75

Very wonderful experience and prices! Spencer is the best!!!

Ja
Review №76

Thank you Chris for the great costumer service

Ta
Review №77

Too high priced

Information
21 Photos
77 Comments
4.9 Rating
  • Address:12101 Amos Ln #200, Fredericksburg, VA 22407, United States
  • Site:https://stores.sleephappens.com/United-States/VA/Fredericksburg/Mattress-Warehouse-of-Fredericksburg-Amos-Lane/79/11139?utm_campaign=yext&utm_medium=organic&utm_source=GMB&y_source=1_OTk5MTEzMy03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 540-548-2208
Categories
  • Mattress store
  • Bedroom furniture store
  • Home goods store
Working hours
  • Monday:11AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:11AM–6PM
  • Thursday:11AM–8PM
  • Friday:11AM–8PM
  • Saturday:11AM–8PM
  • Sunday:11AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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