These guys have been helpful! Great mechanics! They were able to resolve my vehicles issues.
I had a flat this morning on the way to work and it was about 7:15 when I limped into their lot. There were 2 gentleman in the garage who were very kind and quick to help me. They were not even technically open but we’re beyond nice and very fast to help me. I was back on the road within 15-20 mins!
Im still on the fence as to whether Ill continue to have my cars serviced here. I really wasnt pleased with the work done on brakes of 2 cars...squeaking on one and a dealership told me I probably need to have the rotors shaved down on the other car. Waiting to see the results and findings of another issue before I give a final rating. If not satisfied this time, I will have to find someone who specializes in the make of my car.
Unfortunately, my rating for this place changed to 1 star after coming back. I went back to have them fix my fog lightbulbs because they were missing. In them checking which lightbulbs I needed, they did not have them in stock. So, they were not able to fix the problem, which was fine. A few weeks later I noticed that the fog light wiring, and plastic covering had not been put back into place. I went back to talk with the staff. In trying to explain that the mechanic may have forgotten to snap the covering back in place I was informed that I could not point the blame on them and that I brought my car to them like that before anyone even looked at it. Then he proceeded to argue with me about something so trivial. I did not care that they forgot to close it back, but it turned into a big issue. I spoke with the manager after leaving and was informed to come back and I re-explained the issue. I do not know if they thought I was saying that they took my fog lightbulbs and that was not the case. All I needed them to do was close back the housing that secures the fog light area that was not done initially. I do not appreciate the condescending tone I received in going there. Both the mechanic and manager began insulting me after fixing the problem, the manager told me that this was his punishment for trying to help someone, I do not know why he was so upset all I requested was for them to snap the cover back because of something they left undone from coming there. And again, that was not a big deal for me. The staff and manager were not professional in speaking with their customers. I have not felt so insulted by someone - I was basically called a liar and they felt like they were doing me a favor, all I wanted was my undercarriage cover snapped back into place that they forgot to close. This was a horrible experience and I do not recommend anyone to go here for service.
Very professional and quick service. Will be doing business with them in the near future.
Fast service, able to do state inspection and brake pads around and hour
Broke down what work was performed, why it was necessary, and laid out steps for corrective actions. Great to have the communication in an auto repair shop.
Terrible! They Gave Me a Estimate of $1,445... well on that estimate I didn’t need things that they claimed I did. For ex. they told me I needed a rack &pinnion which I did NOT... I knew I didn’t because I’ve had this truck a few years and Not Too long ago Jeep just replaced my whole suspension because I was still under warranty. There were other things I did NOT need. I’m glad I got a 2nd opinion And had my truck looked over thoroughly... just terrible I’m new here and just went by reviews.. I won’t do that again!
This place is great. Everyone here is very professional and honest. I came to get am inspection done. I was in and out in about an hour . I definitely recommend this place !!! Excellent Service ! Best in town
Went in for state inspection and was out in less than a hour. The staff was really nice and answered all of my questions. I will be going back for more work.
My husband has been taking our vehicles to Greenbrier Auto Repair for years for inspections and repairs. Repairs are reasonably priced, great customer service, and you can wait on your vehicle in lounging area. Greenbrier Auto Repair use to be BP gas located on plank by Burlington Coat Factory.
Went there for a state inspection, based on word of mouth and google reviews. They all lied. We got the car there right when they opened at 8 am. By 3:00 pm we had not heard anything. My husband called and they said it wasnt ready because there was an issue. Wed just had work done on the car, to prepare it to have a positive inspection!! My husband, who knows about cars, couldnt even understand what the man was telling him the problem was. Partially due to a heavy accent and partially because hed just never heard of it before. The employee said it would cost LESS than $800!! We never heard anything more that night. The next day, around noon, my husband called and now they said it would be about $890. In the USA $890 is not LESS than $800. We still dont even know what were paying to have done!! Absolutely avoid this place at all costs, or it could end up costing you big time!!
VA State Inspection. Great service with one vehicle ahead of me only took abt 45 minutes total. Everyone was helpful and location is convenient.
Been coming to this guys for a long time. They guys are honest and always get good service.
Awesome service and owner is caring about your needs
Good price to get work done.
Very fast, very professional service.
Honest and affordable.
Very 👍good
Fast friendly service
I LIKE EM