user
Fitzgerald Auto Mall
100 Routzahn Way, Frederick, MD 21701, United States
Appearance
Fitzgerald Auto Mall

Comments
ja
Review №1

Absolute best car buying experience ever! No pressure and all smiles! I had the pleasure of being helped by Roxy. She is quite a joy! Mario, the sales manager is very warm and welcoming and handsome! Michael, the finance manager I worked with was very clear and worked to find me the best possible deal! He left no stone unturned and was able to explain the details of my loan and coverage. I left with total confidence and feeling absolutely satisfied. I am in love with my new truck!

Mi
Review №2

Had to keep calling every few days to get an update in my vehicle. While I understand parts being ordered are not the fault of the shop, but communication and complete fix of all problems reported are in the shops control. After waiting over 3 weeks, I now have to bring my vehicle back to address the remaining issues reported the first time.

Da
Review №3

Trouble while on the road. The local GMC (to remain nameless) shop didnt have time for us. Thankfully they told us maybe Fitzgerald could help up. Met Tom Dawson who proceeded to get things done just before closing time. What a great guy. What a super dealership for Chevy! The rest of the day on the road went flawlessly... Thanks to Tom and Fitzgerald AM. Highly reccomend!!!

Wo
Review №4

Great customer service! From the complimentary car wash and diagnostic inspections to the thorough explanation they offer customers, and the transparency and accountability for errors. Fitzgerald Auto Mall provides awesome service!

Ch
Review №5

Great.Fantastic deal on my new 2021 ChevyGreat price, excellent financing and people look e who were honest and helpfulGot one. Wished for the other.You guess which one I got???

Je
Review №6

Fast, efficient oil change. Courteous employees.

Da
Review №7

Employees always manage to make us feel important. Service is attentive (even if it is a car dealership). And no its not more expensive than the quicky, jiffy grease monkey. Plus they make sure you get the recall stuff taken care of......and who doesnt like driving a loaner while they work on your lemon of a car??!!

Is
Review №8

Bought a new car and the sales lady was very helpful

Kh
Review №9

Six to eight salesmen waiting outside the doors apparently having nothing else to do. As soon as you pull on the lot they are on you to see what you need.This can seem helpful as assistance is immediate but gives a poor impression of desperation.

Sh
Review №10

Great customer service! Leon J made the car buying experience smooth and easy to understand..

Ji
Review №11

Excellent dealership they go out of their way to get you the deal you need. Great follow up to complete your questions

Se
Review №12

The staff treats me like family. I appreciate all they do for me and others in our community.

Te
Review №13

Made an appointment for an oil change in my wifes Corvette. Was in and out in under an hour. Very satisfied.

Ho
Review №14

Bought a used truck a year ago, and its been a great truck . ( Its a Ford). The sale and the service has been great.

Za
Review №15

Friday January 8th I had a salesman tell me that I could come down the next day and buy a truck and it was 100% guaranteed I’d bring it home, I drove TWO hours just for them to tell me they can’t finance it because it wasn’t Maryland state inspected 0/10 if possible I wouldn’t even give them one star, don’t waste your time

Gi
Review №16

The workers were very nice and respectful

Do
Review №17

Great service!

Sc
Review №18

A great array of new and used inventory Fitzgerald has something for everyone

Pe
Review №19

Never a good experience with them.

Ri
Review №20

I purchased a new car this week, Im working with a tight budget, The sales person and the manager, work hard to find a car that fit my budget....Thank you Bruce

Da
Review №21

Went for an oil change and received great service.

Bu
Review №22

Always great service.

Ho
Review №23

Always nice and friendly

Ph
Review №24

Great friendly staff

Li
Review №25

Quick, great service

Sh
Review №26

Great service.

Na
Review №27

Very good attention

Information
11 Photos
27 Comments
4.8 Rating
  • Address:100 Routzahn Way, Frederick, MD 21701, United States
  • Site:http://m.fitzmall.com/
  • Phone:+1 301-694-8362
Categories
  • Car dealer
Offerings
  • Oil change:Yes
Similar organizations