Tyler came out promptly and gave a thorough review of our options with no pressure. The job was done quickly and efficiently. Tyler was fantastic! Very polite, knowledgeable and did a great job communicating at every step. I would use Precision again with zero hesitation.
Great company very fast service. The technician Jared was the best. Very professional took the time to explain what was causing the problem and did not try to provide more the what was need to fix the issue. 5 stars for Jared and Precision Doors of Dayton.Tammy A
Excellent job Adam. i was concerned because I had to leave work so you could repair our garage door. The receptionist said a tech would be there between 8:00 and 10:00 AM but was to call me 30 minute in advance so I could leave work to meet you at the house. I received the call, met you there and within 90 minutes you repaired the door and I was on my way back to work. And the cost was reasonable. I am very happy with the service. We discussed installing a new door in the future. I will surely contact Precision Door when Im ready to have a new door installed. Hats off to you and Precision Door Service.
Justin came out and fixed our door quickly. He was nice and efficient! Highly recommend!
I called around 5:30pm when our garage door spring had broke and got an appointment with Lindsay for the next day for 10. Jared Rager showed up first thing the next day and within 45 minutes it was good as new. Super friendly! Super efficient! I am incredibly thankful and will call again if I have any more issues in the future.
Kevin was great, replaced our opener within 30 minutes. Very polite, straight to the point and even got to the house early! Thanks to Precision Door Service for fast and efficient service. Would definitely recommend to anyone in need.
Installed an opener from Home Depot. We’ll done! Excellent communications with office and technician, reasonable price, on time for appointment, job completed in about two hours, including mounting brackets from ceiling. Recommended!
My technician Kevin was prompt very friendly and courteous. He explained everything that needed to be done and was fast and efficient. If you need their services don’t hesitate and call these professionals
I really want to thank Aron for quick, friendly, and professional service! He fixed the broken spring and addressed all the other problems with the garage door.
Great experience. They had same day availability. The technician arrived early (after making sure Id be home). The technician was polite, efficient, and fixed our issue without problem. I recommend without reservation!
Logan installed my complete garage door and opener on a very hot and humid day. He was polite and friendly the whole time in spite of working alone on what seems to me at least a 2-person job. The door and opener are a much needed improvement after the original doors spring finally broke after 60+ years. So happy with the service from the initial inspection, customer service, and installation! Thank you for your help!
Kevin O’Hara is the man!We had several issues with our doors - he worked on two different doors with different motors - one motor needed rewired and the other door needed reinforced.Company was great to deal with and communication was fantastic. And again, Kevin went above and beyond.Highly recommend!!!
My technician Kevin OHara from Precision Door Service of Dayton did an amazing job! He went above and beyond what I expected! He was great to talk to, he explained everything to me that needed to be done and was so quick and efficient with his work. I highly recommend Precision Door Service of Dayton. I’ll definitely be telling friends and family. Thank you so much!
I called Precision Garage Door Service because our garage door suddenly broke and would not lift up, even manually. When I called to schedule for a technician to come out, they were able to schedule an appointment for the very next day. Our technician, George Shaw, was a blessing to work with. He called ahead to let me know he was on the way to my home, was professional, knowledgeable and explained the problem with the garage door in a way that I could understand. He promptly fixed the door and answered all my questions. If you need to call a door repair company, I highly recommend Precision!
I called Precision Door service when our garage door stopped opening, and a tech came out the same afternoon. He was very courteous and professional and explained everything before he started the repairs. He was efficient, and the repair came with a lifetime warranty. They made the process quick and easy. I would highly recommend them - very pleased!!
My garage door has been going up and down very roughly requiring me to try over and over on some days before it will stay down. There was an obvious problem with a broken hinge. George S. came out and was right on time, very polite, and gave me some options. I went with the simplest for now which just entailed a temporary repair on the broken hinge. I appreciated that he told me about the less expensive repair for now and didnt try a hard sell on a new system (which I will probably get soon from Precision because of Georges professionalism).The door is going up and down very smoothly now.
Kevin was very helpful, professional, and he fixed my garage door quickly. I would highly recommend Precision Door Service.
George arrived promptly and diagnosed the problem. He provided two options and when we agreed what to do, he got right to work. He was friendly and professional and you could tell he took pride in his work. Fixed the issue in about an hour and was on his way. Thanks Precision Door Service!
Garage door spring broke early Friday morning. Thankful that Precision was able to send a technician to repair it that day so wouldnt be stuck in my driveway the entire weekend! The serviceman called ahead as promised, was prompt, and reviewed cost options without being pushy. Thank you so much for the excellent service!
Kevin did a fantastic job. Very professional and trustworthy. Our new garage looks amazing! He gave us a quote on Tuesday and garage was installed 2 days later. Scheduling was so easy. Everyone was great to work with. Would definitely recommend them to anyone!
The tech was on time and went to work and I feel like my door is good and well last good job Im a precision customer forever thanks.
Excellent service. The rep was on time, friendly and fully explained everything from different options for the repairs and the costs for each. The door is like new and very quiet now. I will use again and will recommend them to anyone that needs garage door repair.
Punctual, prepared, professional and honest. This kind of service is very rare. You should be proud of your employee!!
I had a broken spring in my garage door. I call around asking multiple companies how much to fix and how soon they could do it. All 4 companies I call told me the same price within 5 bucks or so which was 175-180 for a single spring and 250-260 for 2 springs. The first 3 companies said it would be a couple days before they could get out to my area. The last was precision door service they told me they had 1 spot left today and could be there around 2pm. I said great come on out. The guy calls me 4 hours early and says he is right down the street. I say that’s fine I’m home. I show home the door and looks at for a minute or 2 and says the price is 250 do you want me to change it? I said they told me 175 on the phone. He said no its 250 if you want me to go a head I can have it done in a few minutes. So I said ok. We was done in less then 10 minutes I paid him the 250 and he left.Our garage doors works great, I like that he was willing to show up earlier. But even now about a month later. I still feel he took advantage of me cause he knew we couldn’t get the door open with out it being fixed. I’m still not sure why my door with 1 spring cost the price of a door with 2 springs.If the technician won’t honor a price over the phone then maybe don’t give one over the phone. They had great service but in the end you don’t know how much they will want to charge you once they get to you.
Provided excellent and immediate customer service on Saturday. Technician was knowledgeable and friendly. I would highly recommend them.
Within 48 hours my new garage door installation was completed by Logan who provided outstanding service! If you are seeking stellar service look no further call Precision!
I needed a technician to come out and address a problem with my garage door opener. I knew it would cost $75 for a service visit and I was OK with paying that because I wanted the door to be fixed. The company managed to schedule me an appointment the next day, which I wasnt expecting, but was happy it could happen sooner rather than later.The company sent me a text when the technician was on his way as well as a phone call from him, giving me a time estimate. He arrived within the 2-hour window which was given to me when I made the appointment.He gave me a description of the problem as well as the cost of the part. Now I am not an expert in garage door parts and dont know when I am being RIPPED OFF so I agreed to him replacing the garage door eye laser for $300!! I also did not know that labor costs would be $100 so when I was presented with a bill for $400 after he took 20 minutes to staple a few bits of wire to the wall, I was a little shocked! I paid up, because what else was I supposed to do?! That is a large portion of my weeks wages!When he departed I went on Amazon just to see how much a part like that might cost if I had bought it myself and was angry to find it cost around $50! I feel like Ive been mugged off, just because I am a single female home owner and apparently dont know any better. Well I have certainly learned my lesson. Dont settle for the estimated cost they give you without doing some research first!! I DO NOT RECOMMEND this company!
Kevin OHara was the technician who came to fix my new garage door opener system last Saturday afternoon. He was very polite and fixed the problem quickly (a break in one of the springs). Great experience!
Jared, the technician that came to my home did a great job of explaining what would meet my needs the best. He did a great job of replacing the required items for my garage door to operate smoothly and correctly. I would recommend Precision Door Service to my family and friends.
1st...If it wasnt for a TV advertising spot and a competitor NOT being available on a Saturday to accept my call or have a live online rep ready to assist, I wouldnt have known about the company nor been as happy as I was. 2nd...Justin called 30-min before the appt to say he was coming and when I should expect him. I ALSO recd a text from the company confirming the same info (this is exceptional service). 3rd...Upon arrival, he understood what the issue was, explained my current options and their costs, agreed with me on making the most sensible decision at the time, discussed potential issues to monitor, gave several ball-park assessments of what it would cost to correct/replace items if issues persisted, and suggested I get an official appraisal IF the current fix didnt correct the issue AND a door replacement would be necessary.I would highly recommend Precision Door Service.
Arranged late yesterday for a technician to come look at it and quote repair. They said between 2 and 4 pm Saturday. Got a call saying they could come earlier! Kevin Ohara came out, quoted a price, and fixed it within 1/2 hour! Lifetime warranty on parts and its quieter than it has EVER been. The springs broke 4 years ago and I was putting off repairing! Glad I used them to repair it! Kevin explained everything and was absolutely awesome to work with! I will recommend your company to anyone who needs work done!!
I had a cable come off of its spool and Precision Door came out the next morning to put it back together. They were fast, courteous and reasonably priced. I will definitely call them again.
I highly recommend Precision Door for your garage door needs. John came today to resolve our problem. He was friendly, courteous, and on time. The problem was the sensors were being blocked by a ladder and he quickly took care of the problem. He did not charge us a service fee for his visit which was very thoughtful.
Five star rating, I called them at 8 pm in the evening, they had a tech at my door at 8 am the next day!!! My Tech was SUPER. I loved the clear and concise quote, he showed me the problem and had my door working like new in under and hour at a great price!!!
En did a great job. He found ahead, he came on time, he spent a lot of time answering all my questions and had a lot of patience. He was a wealth of information.
I called at 8:05 to set up a service appointment and was given a window between 10:00 and 12:00. The technician called at 9:30 to ask if he could come early because he was only about 10 minutes away. He quickly and efficiently assessed the situation and told us about our options. The repair was completed around 10:45. Fast, professional, and courteous. I would highly reccomend them to anyone.
Tyler was able to arrive same day and completed the repair quickly and neatly. He also checked the door operation thoroughly after the repair and lubricated the track. Professional, friendly and efficient. Slightly higher price than others quoted but couldnt be as timely.
We had an immediate need for our garage to be repaired after a minor incident with a vehicle left us unable to close the door. George was at our home within 30 minutes of calling the service center. He offered us options and was able to quickly fix our door. We couldn’t be happier with the service.
Less than 24 hours from broken spring and now the door is running better than it ever has. Appreciate the quick response and quality work from Jared!
Great work! Fast, efficient, good communications. Showed up right on time. Highly recommend.
I was just searching the web to find a company to install a new garage door precision doors was one that came up on the Internet I just randomly called them not realizing how outstanding customer service was she pretty much immediately gave me an appointment for tech to come out and talk to me he was outstanding gentleman by the name of Tyler very knowledgeable most of all guided me to pick in the correct door which I’m very happy he did so Percision doors thank you and most of all Tyler thank you 10 thumbs up Tyler
We were very pleased with both the inspection by Tyler and the installation by Kevin. Both showed knowledge and great work ethic. We highly recommend Precision Door Service for your garage door needs. Reasonably priced, timely service and very competent workers.
The tech Kevin Ohara called and advised when he was on his way the call time was between 2:00 and 4:00 he rolled in right at 2:00 p.m. looked at my problem fixed the problem very quickly completing and cleaning up very well he was very friendly to talk to and answered every question I had Im excited about my new garage doors that will be coming in the next upcoming weeks I would refer this company to anyone great local company and people working for it thanks Kevin
Approximately 80 minutes went by from the time I called until our door was fixed! (He was also in the area) Our tech was Tyler Lung. He was very polite, pleasant, knowledgeable and friendly! Door was fixed and it was a great relief! Thank you Tyler & crew in the office!
We had our garage door buckle and trap our car. After calling other companies that said they couldn’t be here for a week, Precision reacted to the urgency and George was out right away. They cleared our car and had our door replaced the next day for a good price. George and Logan were very professional and friendly. I will highly recommend them to my friends and family!!
Recently moved into house with 20 year old garage door. Door is in good shape, but springs and rollers were past their prime resulting in the door getting stuck on opening and closing. Called on a Saturday and Jared was out on Monday afternoon to give the door hardware some much needed love and adjust the opener. After about an hour the existing door with new springs and rollers works great.
Adam was prompt, professional, and knew what he was talking about. I received a text with his picture before he arrived. We appreciated that extra step!
The website advises this company service my area and reviews they feature on their website advise theyve previously serviced homes in my town. The rep on the phone was adamant that they would not service my home. Waste of time. Update your website if you dont service this area.
Jared Rager was the best. He went above and beyond explaining things to me.
Based on recommendations from Home Advisor and reviews, I chose Precision Door Service over others and Im glad I did. I had them out for an estimate on Wednesday and by Saturday Tyler was at my house with the new garage door and opener. The installation could not have gone better and Tyler was knowledgeable, hard working and pleasant to deal with. The new door looks great, and opens and closes so smoothly and quietly when compared to my old door. While I hope to not replace my door again for many years to come, I would do it all over again. Well done Precision Door Service. Cheers!
Great service. Tech was on time and did an expert job. Second time weve used this company and well keep using them.
I gave it the 1 star rating because they showed up when they said they would. They charged my daughter $659.95 for 2 new springs. Her door hasnt worked right since. Highway robbery!
Explained my options and got the job done within 30 minutes. A bit pricey but it was fast and feel confident it was done right.
When in a bind, I would highly recommend Precision Door.Precision came through in a flash and addressed my broken spring and worn cables. I needed same day service due to work constraints. The office staff was able to locate a nearby tech and Tyler came out to my house within a 1/2 hour of my call. Tyler was extremely courteous and explained what was wrong, what need to be replaced, and gave me options if I opted to upgrade worn garage door components.I could have called a smaller and possibly cheaper fix garage door company, but in the long run and as the saying goes, you get what you pay for. Precision stands behind their work. Thanks Precision Door for coming to my rescue today. An investment in a QUALITY sales/service garage door company pays dividends in the long run.
I had an issue with my existing safety eyes but I decided to go ahead and have a new opener system installed. It was very quick and the technician was very good. I highly recommend this company.
The door install was great, the clean up was unacceptable and poor! Found 18 nails, large lag screws and hardware from the old door and trim. If you use this company, make sure to check their work before they leave. I understand sometimes nails etc... can be missed with a magnetic nail sweeper, but it was obvious it wasn’t used at all! Make sure to check the area because you will get a flat tire, from laziness!
Called at 8:30 in the morning, and George was fixing my door by 10:00! Fast, easy, and price was reasonable. Would definitely use them again!
Our tech, Kevin, called before he came. He was on time and was very professional and helpful. Our door works perfectly now and he also took a moment to show us how to program our keypads - which we hadnt been able to use since we moved in here. Great service and we will use them again when needed! Good job!
My garage door wasnt closing, and I called into the shop hoping someone would be able to come out on a weekend. Not only were they open, but they had a technician come out within 20 minutes of my call and fix the issue within minutes. Justin from Precision Door Middletown, you are a lifesaver! Would highly recommend this company and Justin. Knowledgeable, kind, and efficient.
One of the best service personal I have ever had on a job a my home, George was very knowledgeable about his job, and was neat about himself and his work area. A plus for your company.
Called on Saturday, had a tech here on Monday. Tyler was on time, courteous and fixed the issue with my door quickly and communicated what he was going to do and got it done.
I had a very pleasant experience with Precision Overhead, from the time I first called to schedule service, to the installation of two new belt-driven overhead garage doors. My service tech was prompt, courteous and attentive to all my questions. I would definitely use Precision Overhead for all my garage door needs!!!
Very professional well informed did a great job explaining the issues.
This company went above and beyond our expectations. They installed a new motor in low ceiling garage. I would recommend them to anyone.
Precision provided great customer service. Yet, they will overcharge you. With same-day service, I received an email and a text message stating the details - which made me feel good about it. The technician that came was experienced, nice, and treated me with respect. He provided great service. He even texted me directly indicating when he would be here. Yet, everything was overpriced. All I needed was a replacement spring with possible additional preventive maintenance (which is good). Yet, I did not ask for him to replace the rollers (they did not need to be) and yet he replaced x10 rollers and charged me $150. Yes, these new rollers are better (nylon not aluminum), and yes, Precision Door does provide same-day service (which service should be more than average), but what they charged me was overpriced. Again, I did not ask him to replace the rollers, and he did not indicated that he was going to do this (and charge me), which I felt was a bit shady. Other than that, I would recommend Precision Door Service.
Called and Tyler was here within 30 minutes. Very nice and professional. Replaced spring, cable bearings and roller all within one hour. will recommend!!!!!
Jared R. Was fast, knowledgeable and very helpful. He offed some basic maintenance tips to keep our door running smoothly! Strongly recommend him.
Excellent work! The technician arrived on time, letting us know he was on his way and texting a photo so we knew what he looked like. He was polite and efficiently serviced our garage door.
Precision Door Service was terrific. Prompt friendly service. Service professional informed me of repairs and cost prior to work and then preformed repairs. Fast efficient service. Highly recommend!! Thank you
These guys do an outstanding job. I love my new opener and my technician was super knowledgeable. I highly recommend this company.
On time, even arrived earlier and was texted that Adam would be there. Courteous service. Price was reasonable. Didn’t over sell products that I did not need. Definitely recommend their service. Top notch company.
Everyone I dealt with here was top-shelf from start to finish. Highly recommend.
Our garage door fell off the track around 9am yesterday... my husband immediately called Precision Door! They sent a technician out within an hour! ...Not only that, 15 mins before he came, I received a text message with the technicians picture and info! Adam was very professional and super friendly! Had our door rehung and replaced the rollers within minutes! We are VERY impressed with this company! A+ from the Brown house!! 🙌🏽
Replaced garage door springs and moving hardware. Prompt, professional and efficient.
We had to get a new garage door in Dec 2019, they were extremely quick in responding, detailed in their quote and best pricing of 3 quotes we had. Door was ready and installed more quickly than theyd estimated too.Jump ahead to March 2020, started having issues with door sticking in the tracks. Called 5pm had a technician out 9am next morning. He was knowledgeable, quick to repairGreat service great products and great staff.
Excellent experience. My tech (Jared) did a fantastic job. Upfront pricing, clean and fast work.
RIP-OFF! Beware of being overcharged without any warning! I have a very old garage door that now spring broke. They replaced two springs at $185 each. Total for bill came to $699!,! NO WARNING. I thought maybe $500 bill...but was shocked almost to crying and heart attack. I’m almost 80 years old. I could have gotten a new door for almost what they charged me. Sad to be ripped off at my age.
Great job Kevin OHara did a great job and explained not only the garage door operator, but also the preventive maintenance on the rail, rollers, and hinges. I recommend Precision Door Service to anyone who needs repair or a new door. John Hidy was great help in selecting door finish and color to more closely match our 40 year old wooden door.
Excellent. Arrived promptly, found the problem, had all the necessary parts and quickly installed them.
Kevin came out, walked through all of our issues with the garage door. Open and up front with costs, scheduling and items that we were not aware of with the previous door. New door and opener are fantastic!
My husband and I were very pleased with the service we received from Precision Door Service. The technician Adam Meier was very prompt( appreciated the courtesy call to let us know when he would arrive) He was very polite, friendly and knowledgeable. Wont hesitate to use your service again! Thanks Adam!
I had a slight problem with miscommunication regarding an issue. It was handled immediately and professionally. In a day and time where Customer Service is not at the top of the list anymore, I must say the Customer Service that Heidi provided was excellent! I will use this company again and recommend them to anyone needing garage door repair or replacement!
Thank you Travis for on-time professional service. We received the service we needed within 24 hours of our request. Travis was very knowledgeable, and identified our issues within minutes and made the repairs quickly. A thorough inspection and quick tune up of the system was an additional benefit. Excellent cleanup of the job site as well. Cost was very reasonable. I would highly recommend Precision Garage Door of Dayton!
Called Precision in 2014 for Spring Repair. Fast forward 5 years, I had one of the springs fail. Precision came out quickly and replaced both springs under their warranty and I only paid for the service charge. Fantastic service and response. I highly recommend Precision for door repairs and springs.
Jared was very helpful and informative about the repairs needed for my garage door and future repairs that could be necessary.
Easiest home improvement project ever! One week from call to install. New door looks great and feels solid. Initially called on Tuesday, John came out on Saturday to measure and gave me a price. Scheduled the install on Tuesday afternoon. The installer was great and efficient. Had the new door up in no time and hauled away the old one. Price was also very reasonable. I first used Precision Door a few years ago when a spring broke. They were the only ones that could come out the same day to repair. Since I had a good experience the first time, they were the first ones I called when I decided to upgrade to an insulated door with a row of windows. GREAT JOB!
Called and got same day service. Kevin O’Hara was the technician. He was very knowledgeable and quickly completed the work that I needed done. Highly recommended!
One of the better companies my wife and I have had the pleasure of dealing with. The finished product (installation of garage doors) was perfect. Kevin OHara was the installer and he definitely is highly recommended.
Jared was very professional, knowledgeable, & quick! Guys knows his stuff. Thanks again!
Quick, professional and worked me in quickly!!
Same day service to repair broken spring. Jared R was very knowledge and friendly. He explained all of my options clearly and went above and beyond with his work.
The bottom panel on my garage door appears to be in great repair. Adam from Precision came to explore options for me. He told me the panel is not in need of repair, but a new paint job, because the many layers of paint it has received over an almost 30 year period have begun to pull apart. I am so very appreciative of both his honesty and his professionalism . When the garage door does need to be replaced, I will only call Precision. Thanks, Adam.
Precision has been to my house 3 times to service and to take care of warranty issues. They have been very respectful, arrive between the times they tell us they will be there, and are always very good at what they did and do. I recommend them for all your garage door needs
Received call from Adam 30 minutes prior advising he was o n his way. He arrived promptly and in the mean time I was sent a photo and introduction of the person comingTo service my garage opener. He was courteous and professional. Diagnosed the problem quickly.
Jared Rager was very prompt to arrive within the window we were given. He called ahead of time to let us know of his arrival. Unfortunately, our garage was a disaster but he assessed the situation told us what needed to be done. He was honest and told us our door was still good but the pulley system need to be updated because of safety issues...weve been in house 20 years and have not updated anything. He got the job done and was very friendly. Customer service is also great. Would highly recommend.
Wrt the estimate, George was early, quick, thorough and very helpful. Standing b6 for more details re: materials availability.
The new opener that replaced my totally dead one is awesome. It is whisper quiet and works SUPER! My older model that I purchased through Precision worked great for years but had just reached its limit. I am totally pleased with the new one and hope it lasts as long as the last one did! Thank you VERY much for all the hard work you did! You have earned my business for life!
09/15/2018--Technician Kevin OHara originally came to replace a broken spring on our very old door, and I asked for an estimate on a new door which he installed this morning. It looks terrific and operates smoothly and quietly. Kevin was great. He was on time, worked quickly and neatly, and was very friendly and personable. Very professional job!10/12/2019-- I LOVE this company! Weve had an intermittent problem for the past 2-3 weeks with the garage door not staying closed. I called yesterday, and Kevin came out this morning. The opener worked fine, and the door stayed shut as it was supposed to; we couldnt get it to malfunction. Kevin checked everything thoroughly, made a minor adjustment, and said to call if it happens again. He charged me nothing even though hed made an early morning service call. I am so impressed by the fast, friendly, and professional service Ive received from Precision Door.
Have used three different companies in the last few years for repairs, this one is the best. Highly recommend you try them first.
The technician, Zach, was very professional, courteous and helpful in picking out 2 great garage doors and openers and installing them. Our old garage doors were ancient, loud and uninsulated. These new ones really impressed me with how quiet they run and the garage has cooled down significantly. I am very happy with Precision Door Service and Zach for making our garage look awesome and no longer dated stuck in the 80s. Thank you