I made a call to Nerds to Go- Franklin earlier this week to ask some questions about securing my network at my new office space. Kevin and Allen were extremely responsive, spending time on the phone with me explaining what I would need to do and how the process would unfold, with them performing the needed tasks on my behalf. They are extremely knowledgeable in this field and Im thrilled to have finally found a partner to help me with all things data security. I highly recommend them!

Justin of Nerds to go was excellent today. He was able to get significantly more done than I expected in the time allowed. He was very personable and friendly. He helped me understand exactly what he was doing to improve my computers and my iPhone security. He is very knowledgable about this issue. I would recommend Justin and Nerds to Go of Franklin to any of my family and friends who need assistance with their computer. I will certainly use his services again as I have other devices that need attention. Excellent!

Justin was friendly, knowledgeable, and helpful. He set up a new WIFI network, helped me download and learn the new systems, and reprogramed my equipment. The result is excellent - we finally have full optimization of our Internet speed throughout the house. I highly recommend Franklins NerdsToGo!!

I had a very positive experience with Nerds-To-Go. When I told my daughter about my printer issue, she suggested I call them since she had such a great experience with this company. I emailed the late into the evening and they responded the next morning. Dave was scheduled promptly, and at my convenience, to come to my home to solve the issue. He was friendly, knowledgeable, and efficient. I was very happy with their excellent service all around.

Kevin responded to my situation and outreach extremely promptly and professionally.The very next day, David appeared on site to help solve my specific computer issues with equal speed and technical competence.What a pleasure it was to deal with both of them.This was my first opportunity to work with the company and I KNOW that I will be back. I highly recommend Nerds To Go for all of your computer needs!THANKS, KEVIN AND DAVID!!

When my drive crashed, I took it to Best Buy, where I originally bought the Dell system. I was shocked to learn that not only couldnt Geek Squad recover the Solid-State drive in house, their Tier-2 team (at another location) wouldnt touch it because they didnt have the right technolgy for the manufacture of that model! Geek Squad actually recommended NerdsToGo who quickly determined that it was beyond them to handle internally and that theyd have to send it out to a 3rd party. NerdsToGo was professional and responsive, though the 3rd party company wanted a fortune - knowing they have people like me in a bad spot. Good news - they recovered my data.

Friendly, honest and helpful . Went there with a bad hard drive . Ultimately they couldn’t recover due to the damage but I found them to helpful and honest . Wholeheartedly recommend them

Our Tech was David, he is absolutely awesome! On time every time, extremely talented, very enjoyable personality and over all very time efficient in his work. He listened very closely to all of our requirements and even ended up recommending an invaluable storage solution for us we had not thought of to keep our business safe and backed up. I must give tribute though to Kevin, the Franchise owner, who is top notch and has put together an excellent team of technical solution providers. I highly recommend spending the money with Nerds To Go on any computer or network dilemmas youve been putting off or avoiding, money very well spent.

When my kids laptop screen went black, being a software engineer myself and very familiar with how the drivers and bios updates needs to be happen, but instead I decided to go with Nerds service to fix his laptop. The persons I talk to David and Kevin, both are very professional and know what they are talking about. David identified the problem and loaded the drivers needed for the graphics card. I got my laptop back within 3 days.All in all, they are very responsive and know what they are talking about and work they are going to do.I recommend them if you need a quick fix for your computer or laptop.

Jamie contacted me and, within 5 minutes, solved all of our issues. He understood the issues and was very helpful and respectful. Team Viewer is a homerun application. As a small business owner, we need this type of expertise at our fingertips, otherwise we will lose valuable time running our business.

The Nerds are the perfect IT support System for our business. Everyone is helpful professional and really knowledgeable. Simply put a great team!

NTG in Franklin has helped me recover a 5 year old build and do a completely new custom build within a firm budget. They also helped organize our cables in our living room, which looks great! Dave, Justin, and Kevin have been a pleasure to work with on our projects. Look forward to engaging them again soon.

David was awesome. Took the time to get the job right and to explain what he did in a way that I could understand

Justin is very efficient, knowledgeable and pleasant to work with. Both of my computers are running much better and the scanner function is faster and easier then it has ever been with no change in the hardware. Thanks

These guys were great to deal with. Prompt and professional. Look forward to working with them in the future.

Ive built multiple computers and have always prided myself with fixing them on my own. I had just built a new one and couldnt get it to stop blue screening. Took it to several other places first but they found the issue and fixed it. Price was very reasonable and the people were very nice.

It turned out I didn’t need the service, but Kevin was polite, professional and prompt, promising next day service. I got lucky and fixed the problem myself.

I came here twice to fix a computer issue I was having and both times they did not fix it. I understand because they could not find the problem that I was happening. Pros: Had a cute store pet and very friendly employees. Cons: lot of money out of my pocket for something that never got fixed.

Words can express the amount of gratitude that I have for this place. I sent in a tower and a hard drive(that was five years old) not only did they pull out the book that was lost but also 75 hrs. of music. The tower that they fixed is working like I just pulled out of the box. Great customers service and a kind and warm hearted staff. Thank You! Please support your local business.-Milton Snow

Nerds to Go has the best service. Im always pleased with the services they offer. I highly recommend Nerds to Go.

I have been using Nerds to Go for a year now and when I call, they respond quickly. Nerds to Go is my IT department and help keep my iMac in tip-top order. Now, before I purchase a NEW MAC, I will ask for input from the NERDS as to what I should purchase — i.e. RAM, what type of Hard-Disk, etc… computers are no longer plug and play and it is great having a knowledge IT department that knows your work and needs!

Kevin and Allen have been great about helping set up our business with the correct supports we need to keep things going!

This is my second time using nerds and I continue to be impressed with their competence and quality service. Jamie, the tech that came to my home was personable, very professional and did an outstanding job in getting my computer back to optimum performance. I will continue using nerds for all my technical support needs.JohnC

Nerds to Go was great.. they really worked with me to find the best affordable option to repair my laptop. Works like brand new!

Very knowledgeable team, they made the entire experience seamless!Thank you for all your work!!

Very helpful. Would highly recommend.

These guys are great. I worked with Jamie from the Franklin office and he really knows his stuff, communicates what needs to be done for repairs, and offers a variety of options to consider. I have worked in IT as a software trainer for my career and met a lot of good IT folks along the way, but these guys are the best, I totally recommend them.

Nerds To Go Computer Service did a great job for me. I had been getting a blue screen with oops your computer ran into a problem and needs to restart and the Nerds To Go tech eliminated the problem. The tech also helped me install and configure some software that was beyond my abilities and everything is working great. I definitely recommend them for computer work.

David was Great! Not only did he fix the problem, I was able to asked about many ideas I had regarding my set up. Will definitely use the service again!!

I had completely rebuilt my computer buying new pretty much everything and I used a third party program to transfer windows to my ssd and something went wrong and I struggled getting my newly built computer to run correctly ever since then. After months of trying everything I brought my computer into the nerds to go team and within days they had my computer running better than ever and looking as neat as ever as well. Highly recommend to anyone having any issues with your pc

Great Company - They were able to fix my issues right away.

Quick, professional and friendly service. Very responsive and helpful in solving your tech issues.

Great group of professionals that put the customers needs first! All the employees are extremely knowledgeable and will go above and beyond to ensure you are satisfied the moment you walk in the door! Thanks for taking care of me and my family! Happy Holidays!

Wanted to fix a dead Macbook Pro - and failed to get the job done right despite repeated interactions. So why the 5 stars: simply put, most courteous and professional and trustworthy set of people. Given the end result, the payment also reflected the outcome. And I certainly cannot blame them for the efforts they put in or the options they proposed.Was actually a pleasure working with them.

A friend told me about the Franklin location, and I had never had my laptop in for service before. So I called, and was pretty impressed with the customer service - and especially how they managed to save my laptop as well as the files. They called me with updates, and the price was very reasonable. Nice folks, too. Thanks again Alan and Kevin!

The folks at Nerds in Franklin helped to get a replacement machine up and running in time for remote teaching in the fall. They were professional, helpful, and beat their delivery date. I will be returning with moms machine for a tune up.

Alan came on site fully masked and put us at ease, understood the issues, kept to the office with windows and doors open. Problems fixed quickly and professionally. Will definitely call them again.

Had a firewall installed along with a mesh wifi. The firewall is seamless and invisible. The wifi is blazingly fast! Thank you!

I got my laptop keyboard fixed here and they upgraded my wifi card so overall I’m happy. The pricing matched approximately what was listed online for similar work so it felt fair too

I have tried other places for repairs. Always were issues, and computer not fixed, ended up buying new, -NerdsToGO was EXCELLENT! MY COMPUTER IS BETTER THAN NEW. These people were totally accommodating, professional, and know their business. Outstanding! I highly recommend, and they are reasonable also.

Ive never been disappointed with the service I received from Nerds To Go; it is the best. They always arrive on time and explain what is wrong with the computer and fix everything. Im very happy there is a Nerds To Go to call when something goes wrong with my computer. They are the best. I highly recommend Nerds To Go.

Spilt soda on my computer and lost an entire book I had written (yes, I know I should have had it backed up but I didnt) NerdsToGo was AWESOME. Super fast and got me all of my work back. To which I now have backed up. Thank you

Im very happy with the service we received and the quality of the work performed. My sons gaming computer runs much better now. It was more than I hoped to spend, but having work done in our home was extremely convenient.

Truly an elite company....I knew as soon as my distress call was answered, I was in good hands. Punctual, professional, honest...a very talented operation. My only regret is I didnt write down names, so I could personally thank your staff. Would not hesitate to call you again...& have already mentioned you to friends. Thank you for rescuing me .

Justin, My tech was awesome. Smart and knowledgable. Able to get me up and running ASAP!

I’ve enjoyed the services of NerdsToGo a few times. The positive experiences have solved my problems as quickly as possible. If Kevin or another Nerd can’t fix the problem in-house they will take it to their shop. Would highly recommend them.

I usually don’t give reviews but the quality of service that the technicians there gave me was so amazing that I cannot stay quiet, I had big issues with a server that I bought online, when I called Nerds to go(Franklin, MA) I immediately I felt that I was talking to professionals, Kevin was very attentive to my needs, and Justin (this guy is a genius) he worked on this server beyond my expectations.If you need a place to resolve your technical issues, save money and have quality serviceDo not hesitate to go there!

We are dummies when it comes to technology hook up etc. We have a surround sound system and then another one in basement. We had so many issues since the theatre company installed everything on a new build. These guys came set up our new TV plus all the components, fixed issues upstairs and gave me a tutorial of what devices went where, how to use our all in one remote which they suggested to buy and told us which one.... Super super accommodating! Totally willing ot go the extra mile. We will continue to use them whenever we have a technology need. HIGHLY RECOMMEND

They overhauled my desktop and are working on a cranky monitor. The desktop was returned to me in top order, works much faster, and should last for several more years. The monitor is a work in progress. The rep has not found the root of the issue. They are very responsive, but the lack of resolution of the monitor issue keeps me from clicking on that 5th star.

I’ve used Nerds on two occasions, for home computer and cable television. Each of the techs correctly diagnosed and fixed the problems.

Untruthful service, with outrageous pricing. Was quoted $450 for a $225 repair service. So glad I checked with another provider. NerdToGo is definitely an upcharge for no reason. The reasoning explained was $180 for the service with $59 down in order to look at my laptop and that supposedly went towards the price of parts.Never received deposit back for visibly inspecting an exterior issue, when told there is nothing wrong with software. I looked up replace pieces myself. Which is all they did.

My ability to work has been rescued several times this year by ‘Nerds to Go – Franklin’. I have had a fantastic experience. Their service shows excellent care, communication, pricing and timing. I thoroughly recommend this friendly, dedicated team of experts, doing such great service for our community and beyond. I have never known a problem they can’t solve.

It was a pleasure doing business with Kevin and Justin of Nerds To Go. After having waited at the Apple store for hours to no avail, I got sick of waiting for a Geek, so I left Dedham disappointed.I saw the ad for the Nerds in the local Franklin paper and decided to call. They couldn’t have been any nicer. I dropped off my laptop they told me exactly how much it was going to cost upfront. No hidden costs. They called me and kept in touch with me to keep me apprised of the progress. I am thoroughly satisfied with the job that was done. I highly recommend them to anybody and everybody. Reasonable rates. Incredible service. And just all-around nice people to deal with.

Extremely responsive and knowledgeable.

Brought in my computer for a power issue. They solved that and there able to upgrade my hard drive as well. Knowledgeable and professional through and through!

Technician arrived promptly, identified and solved problem at hand, took the time to explain the correction for concern. Follow through was sub par as we still havent received our quote for what the technician was recommending, rating 5 stars for professionalism

Excellent service. Fair and well done.

They got right on my build and when I had an issue a year later they jumped right on it. Highly recommend them

KEvin checked out my old computer and was able transform it to run Windows 10 without me having to purchase a new one. Big savings.

Ive used Nerds to Go, Franklin for 2 years and have found them to be knowledgeable, friendly and responsive. I would highly recommend their services.

Needed my iPad Pro screen replaced (the 12.9 which isnt easy to do). I called, they called me right back, booked an appointment. I had an issue w/ the repaired screen and I called them, they took it back and worked on it again, I still had a problem so they ordered a new screen since the repair was under warranty. Took a little time to get it all straightened out but throughout the process Kevin, Justin & the staff were very responsive and went out of their way to make sure I was taken care of. Highly recommend.

Kevin and his team are amazing and I highly recommend them for your home and or office needs!

Kevin and his team did a great job installing equipment at my business. Work was completed on-time and budget. Staff was curious and left the area clean!

Great Work!

I have used NerdsToGo on more than one occasion and they have bailed me out. Being a small business owner, it is extremely important for my equipment to be working properly. Each time NerdsToGo has been very responsive, timely, and affordable. I highly recommend them. Very professional and knowledgeable.

I recently had a 55 inch TV mounted over my fireplace by Nerds to go. Peter and Nick the I installers were amazing. If I could give a 10 star rating I would. Both were friendly and would not leave my home unless I was 100% satisfied with the installation.,and I was more than satisfied. Nerds to go provides great work and amazing customer service. I highly recommend Nerds To Go.

Overall good response time when urgent needs come up. Have always found solutions for us.

Gentleman on Tuesday, June 22nd helped us at 4:00pm. screen on sons ipone causing iphone to act glitchy. Before we lwft he said he may have it done before the end of the day...and sure enough he called us at 5 pm and said come on down.. Bravo !...great job !

I had a same day repair and the technician was very proactive and responsive.

When you contact Nerds to go, they are very responsive and usually can correct the problems that have have occurred. Would recommend them highly!

Droped my computer off here to replace the mother board. They fixed everything and cleaned the case out very nicely. The techs kept me up to date on a couple of unforseen problems that came up and the guy at the front desk was super friendly. Oh and they also cleaned the case out very well which is appreciated.

Best place to get your computer fixed! They are kind, professional, speedy and direct. They will be our official.home for all computer repairs from now on

I used the pick up and delivery service. They were prompt and had my computer returned to me in less than 24 hrs.Pricing was very reasonable and fair. Yahoo wanted more than double their price.As a Senior Citizen I found them to be very trustworthy and comfortableto be in my home.They explained everything to my understanding.I will tell my friends how great they are!!!!

Nerds To Go was excellent in installing security cameras at my small business. Kevin offered affordable solutions that fit my budget. His staff did a great job installing the cameras, DVR and setting it up for me. Highly recommend Nerds To Go!

The first thing I am doing from my now beautifully working computer is to give five stars to these local heroes. Friendly, considerate, and reasonably priced, I highly recommend them!

I used Nerds to Go to diagnose a computer on site, and then take the computer to repair it. Service was excellent from start to finish - technician was knowledgeable and company was responsive. I would definitely use them again.

Great local option for all around IT & Computer related service. Nice knowledgeable people.

My computer had experience software and wiring issues way beyond my expertise. I brought it to Nerds To go and they were able to help me within 48 hours will a full and complete solution to my system. These guys are real professionals and fantastic problem solvers in the Technological field. Mr. Kevin Martin told me upon my arrival that my computer was a beast and he was spot on. The moment I turned it on to the moment I was in game the computer was a monster, running fantastically and smoothly thanks to Nerd to go Go!

Very thorough and willing to answer questions and solve problems.

Very informative staff, went there knowing little to nothing about my all in one hp and after dropping it off, i left feeling like i knew a little bit more about computers. staff took the time to brief me on the intricacies of my computer and ran me through some of the components of the newer hardware styles and models compare to my dinosaur model. Which by the way, in technology world is anything over 4yrs old. Although, they were not able to fix mt dinosaur computer, due to my discontinued model, great staff, great service. short of five stars because I had a hiccup with the diagnostic price, talked it over with manager and problem solved. Thanks guys looking forward to doing business with you again ;)

Very good service they installed my graphics card for me and cleaned my computer out. They are very good and quick at their jobs.

Nerds To Go were fantastic. Julien hooked up our TV and DVD player and arrived the same day service was requested. He was polite and professional.They were cheaper than Verizon and I didnt have to wait 2 weeks. I would definitely recommend them.

Service was excellent. My 4 year old phone is as good as new.

They are prompted in responding to you, they are knowledgeable and pricing is fair.

The guys to call when you have technical difficulties. Quick professional service

1st visit terrible, dropped off phone & deposit, just to find out they do not work on Samsung Phones.

Awesome experience. Really nice people who obviously care about their customers. Good service as well.

Good service

John is a great guy! He spent extra time helping me and explain everything specifically to me.

Kevin Martin and his team are always available to help, on site, with any problem big or small.

Unimpressive. Paid $99 for them to make the same assessment we had made & never get to a solution. Waste of money. Look elsewhere for next level of service - this isn’t it.

Recycled 2 computers with Nerds to Go. Very professional and knowledgeable .

They helped me out!

Great place fixed my PC with true professionalism

Could not repair computer but still charged full price