These people are great, very helpful and go the extra mile for you. Lisa the owner called me back to let me know she could take my order over the phone. Matt the beer expert and delivery guy went out of his for me. A little miss communication and brought the wrong 12 pack but was very willing to go back and exchange it and bring me the right beer. You have a customer every time I come to visit my kids and granddaughter. Thank you very much!!! π»π₯
Very helpful staff. Clean store with a great selection of wine and spirits. Very good micro beer selection. Usually walk out happy with a new purchase.
Consistently excellent service, a growing selection of non-alcoholic options which is extremely appreciated, and just an awesome shopping experience every time. We moved out of town (an hour away), but still stop by every time we are in Nashville - itβs worth it! Everyone who works there knows so much about the products they have, even the brand new stuff. We love the Bottle Shop! Stay awesome!
This is one of my all time favorite liquor stores! Itβs my go-to for harder to find liquors, bitters, sparkling wines & aperitifs. I am impressed by their non-alc/low-alc options too. The staff is friendly, helpful & gives spot on suggestions. Highly recommend.
Great selection on display in a modern store. Select beers were on tap in the back of the showroom for tasting if your unsure.
Cute little liquor store with a decent selection! We had the chance to get 10% off our first purchase by signing into they system, so that was an added bonus we werent expecting!
I LOVE The Bottle Shop! Everyone is always so friendly, attentive, respectful and knowledgeable. I keep shopping here not only because of the lovely staff and beautiful store, but because they still require masks in store. Not everyone has had the chance to be vaccinated yet and people are still getting sick, coming here makes me feel responsible about being in a public space. Thank you guys so much for doing the right thing!
We love The Bottle Shop- they are very knowledgeable and the shop is beautiful. Highly recommend getting your spirits and wine here!
Best choice of gin options in the Nashville area, but a great selection of bourbons and whiskeys as well.
Horrible customer service!!! Bought a bottle of Cristal last night after seeing it was available on their website. Website showed picture having the matching box with purchase. Arrived to pick up bottle in the box this morning. The woman that greeted me upon entry acted bothered to assist me. She handed me a bag with only the bottle and no matching box. I asked where the box was. The employee was annoyed with my question and stated βI didnβt package the order, I donβt knowβ. Her attitude was it is what it is.
I would highly recommend not shopping here!! We are in a non-mask mandate in Williamson County and we have been for the past couple of months. The majority of people have already been vaccinated, and we are in the spring/summer months where Covid or influenza rates are extremely low. I walked in to the store not even 1 foot and the owner screamed at me to put a mask on! I asked her if she had a particular wine and she said she did but I had better put a mask on or leave, so I left. I went next-door at Whole Foods and I purchased three bottles of that wine and it was on sale! I wasnβt forced to wear a mask at Whole Foods, and everyone was very pleasant. The bottle shop is unfriendly and their prices are overly exorbitant. I would recommend CoolSprings wine and spirits or Whole Foods. The owner of the bottle shop is on some sort of left wing political agenda it appears. SHOP ELSEWHERE AND BE HAPPYβ£οΈπ₯°π
GREAT, thoughtful wine selection! High end choices without ridiculous prices. Today I cleaned them out of a fabulous Slovakian red wine (got the last 4 bottles). If you prefer boutique wines this is the place!
The kindest, most helpful bunch of folks Iβve ever encountered in a bottle shop. This is my go to spot for the stuff I love and get on repeat. It doesnβt have a bazillion things, but what they do have seems purposefully curated (and really good). You can place orders online or in their app and know hat they do and donβt have in stock. Highly recommend.
Had no idea this place existed, its right behind whole foods, great wine selection and craft beer, prices are decent for the area.
Very friendly nicely priced items that you can find if it cant find no where else
Best beverage store in town.
Great service and selection. Very Covid aware and takes precautions. If we are looking for something specific they always have it. Great gift selections too
Always my favorite wine and spirits store. During non COVID times, they held tastings. The workers are knowledgeable and can make suggestions if you need help. Also. Great selection of stuff you cant find anywhere else.
Very good selections. The available beer on tap is limited but great choices to be had
Great local spot with a good selection and a knowledgeable, pleasant staff!
Worst customer service ever and extremely rude. Will never go back : (Go to Grapevine Wine and Spirits-
Great place for all your beverage needs!!
I love love the bottle shop! They are so knowledgeable and go above and beyond to help you find what youβre looking for even if you canβt quite articulate it. Great customer service!
I came here looking for a brunello, but they didnβt have any in stock. So, I asked for a recommendation on a Pinot noir.I can be very picky when it comes to wine. I wasnβt too sure theyβd recommend something I liked, but they did a great job!Not only did I like the wine, but itβs now my favorite Pinot noir! The staff are very knowledgeable and friendly. I really appreciate the help!If anybody reads this review, the wine I bought was a 2017 Sokol Blosser pinot noir. Ask the staff about it!
Good selection, good location. Great app and online purchasing options.
My only complaint, is the parking lot is a nightmare and accident prone.
My go to store for adult beverages and kitchen/bar needs. Very friendly and knowledgeable staff. Quick service or helpful party planning suggestions they do it all so graciously.
Great selection. Great people. Highly recommend.
Top-notch selection and even better service! This shop has some of the best curation of all three spirits: beer, wine, and liquor. You can tell the employees really care about their job and helping the customers. Connor was very helpful to my fiancΓ©e and I picking out wines and beers for our weddings. Definitely went above and beyond to make our trip worth it and helped us find delicious, affordable options. Very personable and knowledgeable. Stop in while hes working and you wont be disappointed!
Stopped in on the the way through for some beer. Small but solid selection of bottles and some great choices on tap for growler fills I guess. Plenty of wine and liquor options as well. Staff was friendly and professional.
Small shop with limited space but they do pretty well as far as offering an interesting selection given the size. The staff always seems very knowledgeable both about various spirits but also what they carry/dont carry without needing to look it up. Prices are very reasonable and they clearly care about their customers as Buffalo Trace is $25 (great price) and is limited to one bottle per customer. They could just as easily charge $5 without the limit and probably sell more. Theres really no reason not to check this place out of you havent been there though.
Great selection and very friendly and helpful staff. This is our wine shop and we would not go anywhere else!
They where so helpful and nice !
Always friendly and helpful.
Great selection, service and conversation. This team is informative and friendly. I go out of my way to buy from this place!
Very nice looking store, very nice young man who worked there.
On the expensive, but very nice and helpful. Only place willing to place a special order for me. Very friendly and helpful. One time I stopped by and they had just closed, but the owner opened back up for me.
I wouldnt shope here if they had buy one get one free Blantons at retail. Rude and curbside only!
Very nice whiskey and Bourbon selection, helpful staff, and VERY reasonable prices! Will definitely be back!
Great environment, great staff, very friendly.
Knowledgeable staff and a great selection of wine, beer, and whiskey. Friday tastings are always great and we almost always find something new that we love.
I just moved to Nashville and have been looking all over for a great, high quality wine store...and boy did I find it. The Bottle Shop checks all the boxes, fantastic service, a finely curated selection, and a great vibe. Its the kind of place you want to hang out and talk wine.Make the drive to Franklin, no matter where you live, this is the spot! Thank you Lisa and team!
Great selection for a smaller place. The guy behind the counter is nice and knowledgeable. Prices are decent.
Knowledgeable folks, great barrel picks, and plain old good people. This is one of my main stops for any of my bar needs.
Great advice on wine- they always listen and help choose great wines.
The Bottle Shop at McEwen is my favorite store for adult beverages. I especially like the tastings and the excellent selection of wines, liquor and high gravity beers. The staff is especially helpful and friendly and dogs are a nice touch too! You couldnt ask for a better shopping experience. I highly recommend The Bottle Shop!
Nice selection and friendly staff. Ordered a bottle of rum from Trinidad. Called....no status. Came in 2 months later and there was no record, so I ordered it again. Called today (weeks later) and got the run around. Probably a great place to purchase whats in stock. I wouldnt put any faith in ordering anything.
Not a huge selection of whiskey, but an interesting one.
Great experience every time I go. Usually, Im in for beer or bourbon but today, I stopped by half joking that I needed a wine to pair with Asian Chicken Salad. They asked what the dressing was and gave me a fantastic recommendation.
Good selection of gifts to accompany wine, liquor, and beer. Good atmosphere. Helpful staff.
Friendly, Excellent customer service. Good selection. Clean and visually appealing store. Ill definitely go back.
A small shop with incredible variety. The staff is among the most helpful and friendly around. They probably have the largest selection of draft high gravity beer around.
They have a great selection of beer you wont find anywhere else! Great prices, mix and match six packs, wines, unique liquors, great staff, this place has it all! They do free beer tasting every Wednesday and other tastings throughout the week.
Excellent help here, great store setup with merchandise and a lot of local spirits. Itβs worth a little more to shop here to purchase local spirits.
Thoroughly impressed by the selection of wines here. Stopped in on a whim for a few minutes. You can definitely get lost in the wines here. Love the atmosphere as well.
Incredible selection and even better staff!
Great little liquor store. The have a great selection, and plenty of small batch to explore.
Awesome selection. The only place in Franklin where Ive found wine from Israel!
I love going here. Everyone is very nice and incredibly helpful. They have a really good selection of pretty much everything.
Relatively small shop but great selection. I like the pick-6 options and some cheaper singles than other places.
Amazing selection of beer, I never have an idea of what i want only ask the staff of their recommendation they are more than willing to help out and very knowledgeable on all of their products! A lot of different wine options as well and they help me pick out the right ones becuase i have zero idea when it comes to wine :)
Knowledgeable staff, excellent selection of spirits, wine and craft beers
Great selection of wines n beer. Super courteous staff.
I love this store. Its become my go to because of the friendly staff and awesome owner.
Always a great experience. Friendly. Knowledgeable.
Amazingly beautiful wine and spirits shop! Great selection and knowledgeable friendly staff.
Great selection of not only wines but beers you cant find anywhere else.
Nice selection of craft beers and friendly staff
Bad Ass Selection of local beers and good bourbon and whisky, service is top notch and personable!
Kevin is very helpful and always nice. Top notch place.
Great service! Excellent selection!
Selection is great, staff is super helpful, and the tasting bar lets you try it before you buy it.
Excellent selection. Iβve Been looking for velvet falernum all over Nashville. Not even frugals had it. These guys had that and the chartreuse I was looking for plus they were more than happy to put in an order for some luxardo limoncello Iβve been hunting for. The limoncello came in super fast! Amazing customer service. Thanks!
Great selection of wines and still a good selection of other things as well.
Great local establishment and variety. Every time I go Lisa, the owner, is there Im smiles to greet and answer all my questions.
Excellent store. I love the selection of craft beers.
Great selection, little expensive. Great employees that help you with everything you need though!
Great selection of spirits and helpful staff.
Great selection, friendly and helpful staff, and tastings!
Good. But expensive and lost a lot of the help that made them great.
Awesome place, Great Selection, More than helpful staff its the place to go in Franklin
Great selection along with helpful, friendly service!
Great shop! Kevin is the best!
The service is always great.
Great selections of organic Italian wines.
In from out of town and needed a bottle of wine. The staff really helped narrow down what I was looking for. I could not be happier with the service I received!
Always great service.
Great craft beer selection!
Great selection of everything to do with libations.
Thursday nite beer tasting are awesome
To expensive no selection
Great selection of wines
Great Staff.
Good selection
Great selection.
My go to shop whenever I am in Franklin TN.
AWESOME !!!