Love this place. Fragrant soaps of all kinds, lotions, candles. Great staff. Premium price but often have great sales offers
I just had the absolute best experience at this bath and body works location. Mark helped me out so much picking scents I’d like and telling me all of the different things about the and new scents and body scrubs in the store. All of the sales associates here today were so pleasant and I will for sure be returning!!
Got a gift card from Raven and Donnell for my 57th birthday and purchased Eucalyptus Spearmint Body Lotion and body spray. Enjoying the fragrance very much!
I love this store! When they are super busy with the awesome sales they have, they follow all CDC recommendations to keep us safe and shop comfortably inside. The employees are super helpful and always nice when we cant find certain items.
Lisa at this store is AMAZING! I called because I had a candle issue, and she was very friendly - explained what I needed to do and got me taken care of! Will be visiting this location from now on.
Love their deals and customer service
Love this place the employees are super nice!! They were very helpful!
Very clean and well maintained. The staff is always helpful and friendly. Stop by they have great deals right now
The ladies have absolutely incredible customer service.
Who is taking all the candle holders and selling them on MERCARI
They didnt have watermelon lemonade but had many others
The prices are skyrocketing! I used to keep my products stocked. I’m having to stop shopping here. I’m so sad. Who pays $7.50 for hand soap???Ughhhh
Krystal/Crystal (I didn’t get the correct spelling) is so amazing. The customer service she provided would make any individual feel valuable. I enjoyed Mark as well....he shared some statistics with me and thank me for being a customer. This location had ordered great customer service and good deals. (I recognized Krystal front facing and replenishing products throughout the whole time I was shopping but still managed to follow up with me and make suggestions and she put in effort to make sure I received the best deal). This encounter alone made my day.
Extremely disappointed after leaving this store. The man at the front (Mark, I believe) is very pushy and follows you everywhere. He looked in my bag as I was shopping and said “you have room for more”. Then, one of the other workers told me to go to the card only register to the far left. He snatched the bag off the counter and said “there’s a line” as he walked away with my bag and set it on the side. There was absolutely no line and the lady TOLD ME to go there. Then he was very rude to the cashier and told her “you didn’t even have time to sanitize”. I get it, but no need to be unnecessarily rude. Giving it two stars because the other workers were very helpful. I will not be back to this location after feeling uncomfortable.
Bit crowded...friendly staff for the most part
I LOVE this location. Courtney was suuuuper helpful and so nice!! All the employees were so kind and patient with us!! We will be returning with out any doubt.
This is by far one of the best locations Ive ever visited. The manager, Mark, and the staff are very friendly and helpful. Theyre going to help you find the best deals and ways to save too! The store is clean and well stocked. if the weather is nice, theyll open the doors, its great. I always enjoy shopping here for gifts for friends, family, (and myself).
This store andmost stores in TX had most of the things I wanted but they dont accept Bath & Body Works rewards. I found that to be strange considering that I dont have any problem catching in on my rewards on IL. Shame to Bath & Body Works of TX. I wish I could give a zero star. Never shopping in any Bath & Body Works stores in the TX. #StoptheFraud.
Very helpful affordable With Coupons. I love their candles
Mark, the manager, is very engaging and personable at this location. Gotta love him. The store is always neat and clean and the prices and deals are displayed with clarity. Go get some smell good so you can smell good!
This is any person Wonderland! Everyday all Day. I enjoy this place a Great Deal 💖💖💖💖
One of the best locations out there! We look forward to seeing Mark’s friendly face every visit!
Staff very nice and friendly.
Fabulous sales! Great selection of products: lotions, shower gels, wallflowers and refills, Mens and Womens products, candles, hand sanitizers, hand soaps. If unsatisfied with a product just bring it back (with or without a receipt for exchange, no questions asked). Friendly, helpful service. Rarely a wait even if busy. Handicap accessible. Staff willing to carry out purchases for handicapped shoppers.
I love the new aromatherapy body lotions and creams. My favorite is the orange and ginger....great fragrance and energizing!
I went on 10/24 the day after my birthday to get me a bday treat.from the time i came in i was bombarded by three females associates who wouldnt even let me look around while other customers were needing assistance.i felt like they were trying to make sure i wasnt taking anything cause how they would eye me and follow me every section i go.i couldnt shop in peace i felt scared and overwhelmed i just bought some things and went to Victoria secret where i was treated equally with respect.never will come back again and have been shopping at bath and body works for years
Wow! The customer service here is amazing! Mark was so informative and helpful. The ladies up front were also so sweet! This is my new home store! Thank you Mark and employees for the great experience! ❤
The ladies at this location are fantastic!! If I could give them 10 stars I would. They were closing and there was 5 minutes left! They let me make my purchase after helping me choose! Class acts for sure! Thank you dolls!
Kim is such a sweetheart and has the best attitude! She really brightened my day and was extremely helpful with all of the questions I had. The was also a gentleman working and he was just as helpful. He was aware and was ready to assist customers at the drop of a dime. Great store!
Great love the older gentleman that works there. Hes always so happy.
Excellent customer service and covid precautions
Always the best deals! Great service, friendly staff. Always smells so good.
This store is very organized and clean and the staff is so helpful
The best bath and body in Fort Worth by far! Crystal and Rachel were the sweetest associates and they were so helpful and patient. Even went in 15 minutes until close and they were the best!!
The store manager talk way to much. He make deals so you can purchase. One day I was just waiting on apple store so I decided to waste time and go smell he was all over me and I said we were just looking he says then why come in if you not gone buy anything. Everyone dont have money he ask the same question over and over he just horrible. I told all my friends not to shop there when he there he makes it very uncomfortable. He forced my mom to do different purchases she didnt save nothing by doing all those purchases she paid more
They had a simi annul sale going on, and we brought 8 things for only 35 dollars. Everything was 75% off. Had fun shopping there.
I had a great experience today even though I dropped a candle they were still awesome! Got a great deal on the rose 🌹 Collection is beautiful and smells great!
Loveit
One of my favorite places to shop. Great sales. Love the plug ins, they last much longer than the Glade.
Just when you thought bath and body works couldn’t get any better, it does. Go there on any given Saturday and Mark is there wheeling and dealing candles like you wouldn’t believe. The whole staff is so nice and helpful.
EXPENSIVE, LOVE THEIR PRODUCTS, BUT PRICES GETTING RIDICULOUS. AND THOSE COUPONS THEY SEND OUT, THEY ARE TO STRICT, IF IT SAYS 5.50 FREE, IT HAS TO BE EXACTLY THAT PRICE. THEY WONT LET YOU PAY THE DIFFERENCE, AND THIS IS MY PET PEEVE WITH BATH AND BODY!!!!! AND YOU CAN ONLY USR ONE COUPON AND THEY SEND 3....
I could spend my entire check here. Love this place. Great sales too!
Very friendly and helpful staff. They have no problem looking in the back for an item. Store is always clean and well kept!
Always very helpful
Mark provided exceptional and friendly service. He was very knowledgeable about the products. We will be back. Thanks Mark!
Amazing sale today. i saved so much money. thank u bath and body works
I really like the soaps for men and the air fresheners. They seems to always have what I need on hand, plus great suggestions.
Mark, the manager at the University location, made it a super experience. Informing us of all the specials beyond what was visible. Thank you for the excellent customer service 😊😊😊
Love the experience the sale women were awesome will be back
Bath and Body works always has great-smelling candles and bath accessories on sale.
I love the deals
I cannot say enough about Bath & Body Works its awesome place great prices great awesome people they have awesome specials I will recommend anybody to experience Bath & Body Works
Great service. Love this products!
Wonderful staff! So helpful and engaging.
Mark & Kim arr very sweet amd helpful!! Now Im set with some fall sprays and lotions THANK YOU!!
A very nice man helped as soon as we walked in. Very nice employees.
Friendly and helpful staff!
Loved it. Great service. Good sales.
Workers are SO lovely and helpful. LOVE this location.
The staff was very helpful and werent very pushy to make a sale.
The store manager Mark is worthless. He needs to keep his personal life out the store and not be so disrespectful.
What can you say, candle and specialty heaven, a Big love of mine, especially during the Holidays.
Great online store, for when you dont have time to go to a store location.
Excellent guest service
I love this store great customer service wont go anywhere else!!!
The woman working was very helpful. My grandmothers feet were hurting and they brought her up a chair and some ice water.
Shelia helped me out so much. She was awesome treated me so well, joked, and laughed the entire time. Customer service is beyond great!
Its smells god awful but the wife likes it
I love mark and the lasys here
The candles are amazing. I could shop for days.
At times, hard to find sales help. Sold out of items consistently but overall, great shop
LOVE IT
Well stocked, friendly organized store
Super friendly
Omygosh, I was treated like family as soon as I walked into the door!!!!
Wish the sale prices where better
Great store
Mmmmm...smell good😉😉😉
Lots of fun scents, great deals, and fun, clean atmosphere.
Love bath and body works period!!
The prices were great, the long wait in line was a little ridiculous for such a small store.
Great service very clean and helpful
Awesome customer service, great selection of candles, lotions, soaps, etc
Staff is very upbeat and helpful
Very helpful staff and friendly.
I love this place
Always good service and sales
Pretty good service!
It’s okay they don’t have much rather shop online
Excellent customer service
This store is small and doesnt have as much to choose from, but its fine, otherwise the same type of thing as any Bath&BodyWorks
One of the best bath and body
Great customer service.
Very friendly and clean!
Great customer service
❤️❤️