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Service King Collision Lake Worth
2929 Strawn Ln, Fort Worth, TX 76135, United States
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Service King Collision Lake Worth
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Bo
Review №1

Had my Ford F250 rear passenger side quarter panel, tail gate and light repair. The repair was done in 2 weeks way ahead of the time frame that they had given me. Over all I am satisfied with the work.

Je
Review №2

Customer service was great I was given information on how to get a rental car, It was the weekend so nothing could really be done

Ef
Review №3

Exelent place, they do a good workThere, if anything its not rigth they willFix it for you.

Ma
Review №4

Service King put the A in awesome! Exemplary customer service. Incredible attention to detail. Highest standards Ive ever seen. If an ordered part was not up to standard it went right back where it came from, and they let me know it immediately. Car got T-boned. When I put it back in the garage there was no way you could tell anything had happened. I swear it drives better than the day I drove it home from the dealership.

Tr
Review №5

Service King completed the repair on my truck ahead of schedule and did an excellent job They send updates of the repair process while you are waiting which I really liked. I had aftermarket lights and backup camera that were put back as they were before the wreck. I couldn’t find anything wrong and will do business with them again if needed. Thanks

av
Review №6

After a few set backs that can happen anywhere, Lucas and Doug made things more than right. I am happy with the outcome of my vehicle. They showed professionalism and integrity. I would return to Service King in Lake Worth if needed and would highly recommend!

Ni
Review №7

We had a phenomenal experience with Service King. We highly recommend them. They did a fantastic job on my daughters car. They were professional. They also finished a day earlier than expected. Wonderful people and place!!!

Ru
Review №8

Painless they always keep you informed through the process

Sa
Review №9

I was backed into by a careless driver leaving my car looking quite awful, getting my insurance to call me back was a hassle but as soon as I decided on taking my car to service king, everything became much easier! They have amazing customer service skills and were so helpful. Texted me every other day with the status of my repairs and finishes before schedule, I would recommend them to anyone needing to have repairs done.

To
Review №10

Doug and dominic was amazing to help about my car, thanks so much!

Mr
Review №11

I couldnt have ask for a better job. My car looks amazing. Great pricing and repairs were done quick. I didnt recognize my own vehice at pick up ! Great job !

GH
Review №12

Set for an appointment drove 16 miles, when showed up for appointment-they said I don’t have an appointment. And I over heard them saying they are super, really! When u too busy don’t schedule. The problem is their corporate office and regional locations are communicating well.

Ke
Review №13

Got into a car wreck and was not sure where to take my vehicle. Called several places before making the decision of taking my car into Service King. From the moment of entering the building due to Covid I was asked to stay in the vehicle a good fellow man came out and started giving me heads up of what he was going to do and keep me updated on the whole process of this situation that I never encountered before. This fellow man named Derrick helped me all the way through from the moment of getting my car in, to the moment of me picking up my vehicle, but all this process is not just done from Derricks help I also received calls from Doug a cool man that made things happen. So if interested in getting a good service ask for these two, they will make your problems go easier than just being on your own and having to stress of having to call on the status of the vehicle.

Ro
Review №14

Service King @ this location was awesome! Derek was very professional and friendly. Was always kept informed on the process of car and was ready when they said it would be ready. The work done on my vehicle was excellent. If your looking for good work done on your vehicle and great customer service I honestly recommend this place. In todays day it is very hard to find a business with excellent work and customer service both in one. GOOD JOB SERVICE KING- and Derek great job!

ph
Review №15

This was the 3rd time Service King has repaired my truck because other people want to drive aggressively and act like others are an inconvenience. Not at Service King. They remember me which is unusual for a large business. Everyone there is extremely polite, cordial, and go out of their way to make sure everything is absolutely right. They even stayed after closing time because they understand that I work extremely long hours as a 1st responder. Everyone, individuals and businesses, could take lessons from them on how to treat people right and fair and with respect.

Ma
Review №16

Amazing service the intake man at the front desk was so awesome you went to lunch when I called back thank you for explaining everything that was going on with my automobile

Di
Review №17

While on vacation last month, Hurricane Sally arrived and my car was damaged. Service King was on the list of options that my insurance company gave me to go to for a damage assessment. Derek Hoover at Service King was my customer representative. He was very knowledgeable, professional, and helpful. He explained everything to me and answered all of my questions. My car had to be totaled and he was a great help during that stressful time. His customer service was above and beyond what was expected. Many thanks to Service King Lake Worth!

yo
Review №18

Worse place to take a car for repairs. My car got broken parts not related to the accident. Technicians and Management do not have a clue what they are doing!!!

aa
Review №19

They are really awesome and nice know problem anytime ive ever been.

Er
Review №20

I used this place months ago and couldn’t have been more impressed saying I’ll never take my car anywhere else- fast forward to today they were flat out rude and could care less about customer- will never use again!!!!!!!!

Me
Review №21

The staff here are incredible! The level of customer service shown to us by Chelsea and her team was beyond anything we ever experienced. Our kitten was trapped in our dashboard and we had already tried for hours to save her, but we were unsuccessful. So we called our insurance, found out it was covered, and immediately called to ask for help. From the moment we arrived it was an experience I will never forget. They saved our kitten who was trapped behind the airbag, and they went above and beyond. I will never forget the genuine, caring, hardworking team that helped us save our kitten. We are nothing but grateful and we are now going to continue to use this location for all of our repair needs. Never in my life have I experienced such amazing customer service. Thank you so much Chelsea and all of your staff that helped us!

Su
Review №22

Dominic provided great customer service. He kept in contact throughout the process.

Ri
Review №23

These people are awesome, they care of your vehicle like it was their own A1 treatment and services!!!

Ta
Review №24

Everyone was pleasant and professional. My car was repaired much faster than I expected and I was sent text updates through every phase. The inside was wiped down and disinfected at pick up and the outside was shiny and clean. Great job all the way around!

Ja
Review №25

Great communication throughout the process. Everyone I spoke with was professional and friendly. I even had a payment issue between the rental car company and the insurance. Service King helped as a 3rd Party to resolve the issue. I would definitely do business with them again if I need work on my vehicles.

Cr
Review №26

Over communicated. Over delivered. No surprises

Di
Review №27

Definitely exceeded my expectations. Even though there were delays along the way, the staff did an excellent job about keeping me informed throughout the entire process!! The customer service was exceptional, would definitely use again!!

An
Review №28

My car was side swiped and repairs were done at Service King. The staff was professional and kept me updated through the whole process. Repairs were completed ahead of schedule and the results were pristine!

Br
Review №29

Everything about this Service King is awesome! I brought my car here for collision repair and they are very nice, informative (keep you updated), great quality work and my car ready for pickup before schedule! They took care of everything with the insurance and rental, my car and me. Very professional and they sanitized the rental and my car! TheTThe repairs they did look wonderful!you Service King!

An
Review №30

I had great experience at this location when my truck needed a new bumper after being rear-ended. They kept me in the loop throughout the entire process and arranged a rental through Enterprise. They also somehow killed my battery during the repair. When I told the manager she immediately made it right and reimbursed me for the cost of the new battery. Great place to take your vehicle for repair!

Ca
Review №31

I picked up my vehicle and was impressed by the work. The service writer asked me to inspect the repairs and I found some misalignments. He immediately took it back to the body guy and they were fixed before I left within 5 minutes. Highly recommend Service King.

Ty
Review №32

Service King was quick and kept me updated with the process. Very satisfied with my services.

Ro
Review №33

Worst service ever. Went in over 2 weeks ago for an estimate. Was told Id have it in my email by 5 pm. Called the lake worth, Texas shop the next 4 days and just kept getting told its in review and I still havent received the estimate

Do
Review №34

Great service and fast repairs

ke
Review №35

Everyone at the facility was nice and friendly excellent customer service. Would recommend using them in the future and to my friends and family

Ch
Review №36

Great customer service. My only complaint was I found some tabs that hold the bumper on were loose. Returned an hour after I had picked up my vehicle and was fixed immediately. Once that was repaired I have had no other problems. They made the whole process pretty painless.This was the second time I have used Service King and I will be back if the need arises.

St
Review №37

Fast friendly service that kept me in the loop through every process to fix my car.

La
Review №38

After my Kia Sorento was returned to me, I couldnt believe how great it looked! Like I was never hit in the place where they repaired, Thank you guys for such an excellent job and for the professional and courteous staff (Derek, Chelsey and anyone else I came into contact with.) Being involved in a collision is stressful enough but getting your vehicle back like nothing even happened is Awesome! Would recommend to anyone 👍😉🙋‍♀️

na
Review №39

Big thanks to Bobby Donnell and the team for a quick turnaround. I took my car in at 8am and had it back before they closed at 6pm. Car looks beautiful and they were as happy to give me my keys back as I was to have them! Enterprise rental on site- Chris will take good care of you. Highly recommend Service King Lake Worth for your car repair needs. Thanks SK team!!!

He
Review №40

They were just grate I would send everyone there 🙏💕

Da
Review №41

Great service even during Covid. They made the whole process very simple.

re
Review №42

Awesome customer service. Work was done correctly the first time and my car looks like it did coming out of the dealership showroom.

To
Review №43

My car was handled with Professional care, I received it back in a timely fashion and I am satisfied with the Hail damage Repair that was provided.

Jo
Review №44

Had need of repair and was well serviced by the friendly and professional staff. Mr. Brett helped me and was professional, knowledgeable, and kind. Very humbling experience. Had an issue during the rental process, but was taken care of and I am happy to have chosen these services. With gained knowledge, I would recommend.

mi
Review №45

Terrible service on the vehicle and no updates when there was an update and ready it was a mistake. I think they need to re-evaluate their mechanics, I understand that’s hard work but the amount of money these places charge you pay the best you get the best.

Di
Review №46

They called me to schedule my appointment in agreement with my Allstate insurance. I took my car there, dropped it off... they were busy at the Lake Worth facility and took it to Colleyville. Within about a week and a half it was ready and delivered back to Lake Worth. Very happy with the work and not having to deal with anyone, bids etc.

Do
Review №47

In and out in no time

Th
Review №48

The drop off was painless. I hope the rest of my experience is as well.

Sh
Review №49

I got rear-ended and have always used Service King (off Rufe Snow) I decided to use the Lake Worth locations since it was so close to my house. Mike Esse took such wonderful care of ALL my needs! From getting my truck fixed to making sure the other persons insurance replaced my granddaughters car seat. I can not say enough praises for Mike & the amazing staff at Service King Lake Worth!! I highly recommend Mike Esse & his team at Service King!

Ni
Review №50

Ask for Mike! Hes the man! He took very good care of me (and trust me, I tested his patience lol) If I ever need another repair, I am DEFINITELY returning to Service King off Strawn! They are professional and knowledgeable. Awesome help, awesome shop! Thank you!

Ba
Review №51

Services my car almost a yr. Ago. They did a fabulous job and were very professional. Kept me up to date on the progress of my rotors.

ke
Review №52

Service king was fast and kept me up date, daily on their progress. Car looks great.

An
Review №53

The communication was excellent and the service people were very professional. The work was very well done.

Je
Review №54

Bobby and Kieth took really good care of me when it came to my incident. Customer service is great and service is fast, always kept me updated on my vehicle. Definitely recommend it.

Br
Review №55

Very pleased with the whole process of repair to my F-150...a job well done Lk. Worth Service King.

Sa
Review №56

I scheduled my appointment yesterday now when I arrive to my appointment after driving 30 minutes their lot is full and they can’t work on my car immediately. They did offer to ship it to a different location but I chose this one because it had better reviews. Total waste of time.

La
Review №57

Mike Ease was really helpful and friendly! This place was quick and made the whole process of repairing my car very easy. Thanks again Mike!

St
Review №58

Took two weeks longer than what we were told. I had to finish tucking the fabric for the headliner back in as they didnt. The driver side sun visor hasnt worked right since they worked on it. Trim pieces were left loose and not snapped back into place. For the time it took, they should have had plenty of time to go thru the vehicle and make sure everything was right. Instead, I had to snap the trim pieces back into place and finish the job they were paid to do. The paint and dent repair look well. To be fair, I didnt give them the opportunity to fix the trim pieces or head liner,but chose to take care of that myself for fear of being without my vehicle for more time. I will have to have them fix the visor as I am afraid that I may do more damage than good.

TJ
Review №59

Great service, great staff, great repair job on vehicle, A+ all the way...Brett Cazzell is awesome...

Je
Review №60

Dominic and Doug were amazing

Pr
Review №61

Very bad experience. Allstate insurance company recommended this shop and It was a mistake to bring my car here. At least to say their technicians are not trained to work on new cars, incompetent and lack of knowledge and skills to successfully complete the task. Repair took longer than expected. I would not recommend.

Je
Review №62

These people surprised me. Not the usual sketchy experience for a body shop. Really nice folks doing a very fine job.

Re
Review №63

I ended up getting hit on 820 by a pre-occupied driver. Geico ended up sending me here and it was a fantastic experience. I worked with Brett and highly recommend asking for him. He went out of his way to correct any inconveniences associated with not having your vehicle for awhile. Top notch service!

Ta
Review №64

This Place is AWESOME let me tell you BOBBY DONNELL was very professional and treated my vehicle as if it was his and made it look as if it was back brand new...💕 the place was very clean down to the restrooms excellent customer service from front desk clerk to whole staff I would recommend this place to anyone GREAT JOB !! MR.DONNELL

So
Review №65

Nice people good place

Ja
Review №66

These guys are the absolute best!!!!! We had a crazy thing happen and this team jump into action and saved the day!!!!!! 100% recommend!!!!!

mi
Review №67

I called for an estimate to have a hood painted, a simple paint job on a hood. Nope cant help you and the guy hung up on me.

Ca
Review №68

Had a nice sized dent in the passenger door of my 2017 Camaro SS. Its my pride and joy and they took care of it 110%. Best workmanship and customer service by far. Ask for Mike. He will take care of you and keep you updated through the whole process.

Sh
Review №69

Thank you Service King for doing a quality repair on my RAV4 that unfortunately got left out during the recent hail storm! Beautiful work done in a timely manner. Courteous and professiobal staff....

Ch
Review №70

Fancy auto body repair! Enterprise rental on grounds, and different insurance companies; make for a quick estimate, repair and rental!

De
Review №71

Great experience from Check in to Pick up!

Ka
Review №72

Almost a Whole month for an small repair... half of start.Great way to waste your time...👎

Ve
Review №73

Mike Esse was the best he updated me thru the process of my repairs, customer service rep she was awesome as well. I would recommend my family and friends to Service King

Ro
Review №74

Very professional and timely work

Ro
Review №75

Manager was great on trying to fix the problems we had the first time.she tried to fix the problems and got some of them right but still not put together right so wife not happy at all with her car.

Ro
Review №76

SUPER PLACE THAT DOES A GREAT, GREAT JOB 👍👍👍

Tr
Review №77

Rude, snobby attitude!! Save your money and stay away from here!!

Ra
Review №78

What a bunch of scam artists,. Quoted a price arrived to pick up car now its another $300+. When I walked in the door price jumps from phone call this morning.

Cr
Review №79

They totaled out my car Im so happy

An
Review №80

Great friendly service 👌

Jo
Review №81

Great work and service

Su
Review №82

Worst place ever. Terrible customer service and absolute rude staff. Made an appointment and was told they “were too booked”. Not sure how that makes sense considering the fact that an appointment was made. Definitely filing a corporate complaint and please steer clear of this place

Mi
Review №83

Fast and courtesy service

T
Review №84

Food was fresh, staff was friendly.

Ga
Review №85

Done on time for the price quoted

Ch
Review №86

Everything was fine

Ke
Review №87

On time and under estimate!! Great job!!

Da
Review №88

So far Im on hold with no details, no communication

Ch
Review №89

Made an appointment and was in and out within 30 mins

Te
Review №90

Cause they help me get my car fix

He
Review №91

Not able to help with a rental

J
Review №92

Great customer service!

Wa
Review №93

Got me in and out cut me check on the spot

Ch
Review №94

Quick and very friendly

Ro
Review №95

This place was awesome. Someone always answers phone!! They did estimate quickly with appoinment, another person ordered part while we were there for estimate. Took them one day to repair. Very polite and efficient.

Information
10 Photos
95 Comments
4.3 Rating
  • Address:2929 Strawn Ln, Fort Worth, TX 76135, United States
  • Site:https://serviceking.com/locations/service-king-lake-worth
  • Phone:+1 817-768-4991
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto repair shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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