This place was so great! My car’s battery died and they took my car in right away, diagnosed the issue, and fixed it all in the same day. Then when I had another issue pop up the next day, they took it in right away again and helped diagnose the problem yet again. They’re very straight-up with prices, too, which is great. Ray who works at the front desk is really friendly and helpful, as well. Overall, could not be happier!
I’ve used Ichiban since moving to Fort Worth. Great work and professional service. Would recommend!
My husband stopped by this shop to have my car looked at and these people didn’t even take the courtesy to take a look to even see if it was something they work on. Automatically shut my husband down. Very unprofessional. To be in the tcu area definitely not worth it.You can not give a diagnosis without even looking at the car
Quick service and helpful staff! I had a ripped engine cover and they fixed it in less than 3 hours for free. I recommend them to everyone, especially TCU students!
Great business! Rey at the front is so helpful. Their Euro mechanic is very knowledgeable and transparent about the repairs needed.
They always take such good care of my car.
Visited to have a stubborn windshield washer blade replaced and antennae changed. It took a full day for these minor items and when I picked my car up, the washer blade (which we provided) was missing the RainX casing and they basically shrugged their shoulders like Oh well!
Ray and the mechanics are great! They are all very professional, great communicators, and get the job done! My TCU daughter 2008 Lexus GX has needed quite a bit of work while the has been at school. They always get the job done quickly and communicate the price options clearly. While we were getting engine work done they also did body work on it as well. I dont think they are known for this, but they did AWESOME job and was much less expensive than the other quotes I had gotten.
Ichiban autos has taken the best care of my 12 year old Infiniti. They are always honest and prompt about getting the repairs I need done. This is the best auto quality service I have received in Texas, thank you Ichiban!
My engine was making noises and overheating. I go to TCU and was not sure where to go. I called And they worked me in almost immediately! They kept me updated through the process on the tests they were performing and the conclusions. Within two hours, I was able to drive away without on issue. It has been a couple weeks and the problem still hasn’t come back. Great work!
My daughter 2002 Lexus 430 under cover lining came loose and needed fixing. I called and spoke to Ray and said they could take a look at it. They were able to fix it and since she was TCU student they gave her a discount and she was happy with the service and repair. Thank you and great job guys.👍
Pulled in and filled up my tired with air. Quick, professional, & laid back customer service.
Thanks to the guys @ Ichiban for helping us with our car.. Saved us time and alot of money
Fantastic experience. Very professional and informative about my cars problems.
I had starting problems. Ichiban discovered it was a bad battery. They replaced it and got me out in less than a day. I couldnt ask for more efficient, professional and economical service.
Always good service
Quick, fast and extremely price friendly. Great group of people that know their cars. If you need service dont hesitate to reach out to them!
I have been so impressed with Ichiban! They are fast, efficient, and so fair with pricing. I brought a part to them and they had it installed in a few hours costing less than a fraction of the cost the dealer quoted me. They are fair and so accommodating. I cannot say enough good things about them! Great for TCU students and the Fort Worth community. These guys are great!
Guys know what theyre doing. Knowledgeable and reliable. Ill be back and the family. THANK YOU!!
Honest folks, genuinely helpful and respectful! I would feel good about referring this shop to any of my friends or family.
They have high ratings for a reason. You pay for what you get if prices are an issue for you keep that in mind.
Should have written this review years ago. I am a business owner myself and understand the value of an honest, 5 star review.I have been coming to this shop for over ten years. I have gotten to know the guys who run the business and I have always been impressed with their knowledge and overall outstanding performance. I own several vehicles and have always had a positive experience with this business. I have had over fifty personal experiences with this company and never once have I had a problem. In general, they always save me money by going above and beyond to find a way to do the work as inexpensively as possible and the turn around time is always exactly what I had hoped for. They never drag their feet on work and I always know that there is a sense of urgency to get the job done right, and right away. I have recommended this shop to so many people I cant count and I always hear positive things about their experiences. 100% Happy with the way these guys do business. Customer for life.
I recommend this auto shop!!! Because you wanna know why? Well this probably the best mechanic shop in town and very reasonable prices. Yeah I said it “prices!!!”They made sure you car is running before your car leave the shop. JB and his team was awesome and very helpful. Y’all won’t regret it. Trust me ✌️
Top-notch, professional service - each and every time.As always, I received expert service and all on a reasonable, timely manner that ensured me the job was done right and not rushed out the door with a quick fix.From management to the mechanics, you wont find this level of experience and professionalism anywhere else. Thanks again!Recommended
5 stars. Its been a long time since Ive found a good honest mechanic. These guys are top notch, straight forward and really go out of their way to help you. Got in and out for literally less than Half the price others wanted to charge and they did quality and timely work.
My name is Sam W and I took my truck into Ichiban this morning to have a wheel bearing looked at. I needed it fixed ASAP because it’s used as my work truck. The guy at the counter was as friendly and helpful as can be. They finished my truck today and also put new shocks on it. Was an awesome price and 5 star service. I will be taking my vehicles here for now on and highly recommend them!! Thank you for your great services.
They are in the business of making good relationships with customers. Excellent communication, fair rates and great ethics. I continue to return and am always impressed by their level of quality. They tell you what is vital to fix and what is not vital and break everything down so you can understand. I have both saved money and gotten higher quality work done on my Subaru by using this shop over others. Highly recommend.
Needed some advice on what do do and they were very helpful. I appreciate that! Heard good things about this place
First time here. Brought my car in because the AC had gone out ( its 102 degrees outside currently) I had been driving it around for a couple of months and had enough of the heat. They had my car fixed and ready to go the same day. They were honest, efficient and overall wonderful to deal with! Will absolutely be recommending people to come here!
I have had numerous little issues and problems pop up with my cars, as any driver does, and every time since the first time I discovered this place, I say, Lets get it to Ichiban so they can figure it out. And they always do!Ichiban gives me friendly, reliable, professional service and reasonable pricing every time. Cant recommend them highly enough!
We have been taking all our cars here for years! Great service, reliable work and honest straight forward suggestions. I would highly recommend them!
Ichiban is AWESOME! I have an older car so repair issues seem to happen more frequently and every time I bring it in, they are always very fair with repair cost and theyre very informative on the repairs needed. I have called several times when something just hasnt seemed right with my car & even if Im not able to make it in, owner, Kenny and his service manager are always very helpful with suggestions and easing my concerns.. I recommend Ichiban to anyone I know in need of car service. I will be a life long customer.
Ive been in multiple times over the past year and they have gotten my car in and out in a timely manner, all fixed up, and at a fair price. 10/10 would recommend this place. They go out of their way to do a great job.
Needed a place to get my Audi S4s oil changed. Did a quick google search and found them. They were able to take my car in that day and get it done in less than an hour and I was able to pick it back up. Also had them do a price check for the cost of a 50k tune up and they were significantly cheaper than the competition. They now have a customer for life.
Great Location to take your vehicle, mechanics go out of their way for you, been using them for 10 years on all my pain in the butt Mercedes work. If they can work on that and they can work on most anything even better.
This is my second 5 star review...They really take care of your needs here. They make sure you feel comfortable with the services, they keep you informed, and you definitely sense the professionalism. Somewhere between their knowledge and passion for cars, and their no-nonsense and friendly manner, this place achieves the gold standard for auto shops. I go here for every car need and recommend any time I can. It has actually annoyed me when Ive lived out of state (3 other states now) and I cant access this shop, but I make sure to stop in when I am here to get stuff done while I can.Heres my first 5 star review written a year ago.Unquestionably the best auto shop Ive ever used. Ive had experiences all over the map with others, but this is the best. JB is the man. He always takes care of you and your car, he knows his work, and his passion shows. He always gives solid advice, doesnt try to up-sell or rip-off, just shoots it straight and is also a nice guy. Ichiban has replaced multiple parts for me, and done my regular tune-ups for about a year (and I drive a lot). I trust them and you should too! The only thing thats disappointing is that Im moving to a different state and will have to find a new shop!
Ichiban is my go-to shop in Fort Worth. Theyre always honest, fast, and do good work. I brought my car in once for an oil change and not only did they let me know that despite my mileage the oil had a lot of life left, they didnt charge me a cent. Ive had three different cars here and continue bringing them because of their phenomenal ethic. Highly recommended!
Highly recommended. High quality service with best price.
I will never take my vehicle anywhere else! I tried to use a friends shop for some work and it left me wishing I wouldve taken it here! JB delivers what he promises and will do anything to make sure youre taken care of. Their staff has vast knowledge about vehicles as well, I use them for my 2015 Jeep and my 1971 Blazer. Prices are also on par for the work they do! Great shop!
Ichiban was awesome and was a huge help. I have been there three times now and they always are so quick and thorough. The prices are extremely reasonable and they will never over charge you. JB really takes the time to explain to you what is going on with your vehicle. They are very trustworthy so you can feel comfortable leaving your car with them. I would go to Ichiban over any other auto repair shop or dealership. I was extremely satisfied!!!
Great place to get work done on your vehicle. I wont go anywhere else
Kenny, JB and the guys are outstanding! Ive been taking my cars there for Service since they opened, and theyve always taken care of me.Theyre honest, dependable, and beyond fair. They always do the right thing, and dealing with them is always a pleasure.
Have had the best experiences with Ichiban Autos! The staff is super friendly and have gone above and beyond to explain the fixes that Ive required. They were able to complete multiple jobs on my Mercedes that saved me a lot of money over the dealership and the issues were 100% resolved with no difference from the dealer.
Have always had an excellent experience with these guys. JB is great! The whole crew is extremely helpful, respectful, and courteous. I have been coming here for almost a year, and I have no complaints whatsoever. I highly recommend Ichiban Auto!
This place is Awesome good customer service. Great Auto Service. They stand by their work. I will not take my vehicles too nobody but Ichiban. Been a customer since 2008. 5 stars
Incredible customer service. Will definitely return..(One Year later update)I had to bring my car in for grinding brakes. Having to spend money on your car bites- but JB, Kenny and their team made a cruddy experience a great one. These guys are pros.
Great first experience at Ichiban. The staff was wonderful and I was in and out in 10 minutes. Cheap, easy, and quick! I will definitely be going back!
Excellent repair shop! Have used Ichiban on several occasions and been very satisfied with the quality of repairs. JB was very informative throughout the process providing updates along the way. The most impressive thing about our experience with Ichiban is that they have always completed the work when they said they would.
Called for an estimate & the receptionist took detailed info for a callback, but no one ever called back...
I love this place great service even the owner of comes out and talk to you and he then looks over your car and hell give you an estimate there really good they get right back with you they dont waste a lot of time especially when youre working person and you just going in to ask a few questions they actually take the time out and help you as much as possible
Went to ask for an estimate and the answer was I dont, I dont have time...I understand theyre busy, but was it to had to say let me find somebody else who can help you out? Or give me a quick estimate even though its not a printed one...Worst service and attitude ever
I was rear-ended nasty by a distracted driver, and Ichiban Autos fixed my 2016 Mazda perfectly. They provide excellent customer service and do the job perfectly. I will give a great shout-out to JB, who always informed me of the process while my car was being fixed, despite the other insurance company being a bit behind. I will go here again for future repairs as long as I live near Ft. Worth.
Used them twice at the recommendation of a friend who had a great experience here. Really appreciated their honesty and service both times. Would highly recommend.
The people are so helpful and thorough. J. B. Barrett and his team are careful to explain the process answer questions and work to serve you well and in a timely manner.Great service. Great facility.Thank you.
Very friendly, efficient and takes time to listen, diagnose and satisfy customers on time. Good job JB!
Brandon and his mechanics were amazing. I was about to drive my son and his 97 Jeep back to CA and it needed to be looked at before the 21 hour drive. They were able to get us in, diagnose the problem and fix it all within 90 minutes. They pricing was fair and honest. My son has 3 more years in FW and we will be taking the Jeep to Ichiban for any and all services needed.
Way better alternative than taking your car to the dealership. JB was as upfront and honest as Ive encountered when it comes to my vehicle. I recently moved to Fort Worth and can definitely say this is my preferred auto shop from now on.
They did a fantastic job on my van and I appreciate their honesty and how hard they worked to stay within the original quote. They went above and beyond and won my business from now on. If you need body work done this is the place to go!
Great repair shop. Excellent prices with quick and accurate work. You cant beat it. Plus JB is awesome!
These guys finished my car so fast I thought I was at a fast food joint
Good people
We were in Ft. Worth for the Colonial and busted a brake line. We couldnt get back to Oklahoma with the car as it was; fluid was leaking quickly. We drove by Ichiban and stopped there and Will couldnt have been any nicer. They found the problem within minutes and had us fixed in 1 1/2 hours and on our way home. Everyone there was nice and Will promised to get us fixed as quickly as possible. We are so very grateful.
This place has always been great to us. I feel confident in their work. Will definitely go back.
JB was awesome! I was having problems starting my car. Called him in the morning and he said bring it in. We dont want you to worry about if your car is going to start. He worked me in and found the problem and fix it. I will definitely do business with them again.
I just wanted to thank you guys! I was on a road trip and in Ft Worth when my engine light came on (it was my cam shaft sensor). I stopped at Auto Zone and they referred you. Will Plummer had my car fixed that day (even though I brought it in around 3pm). I truly appreciate it! I continued on my road trip to NM and had a wonderful time. Thank you again Will!!
JB and his team are honest and dont up sell you if your car doesnt need services. They had my daughters car for a day and he said the brakes could wait (most would convince you to replace regardless). Both of my kids cars have been to Ichiban over the past 4 years and I would recommend them to anyone.
Ive taken our cars to Ichiban for nearly two years. The work is always done right and its an honest shop. Those are the two most important qualities a shop can have.
Let me just start by they are not the cheapest but you dont get quality and service like this for less. They are incredibly professional and track your car with an awesome website system and when you get something done you know it is done right and you wont have to worry about it again. They have warranty for all their work and the customer service is impeccable. They are my cars doctor and Matilda only deserves the best hehe will deniftely return always.
Had a great experience & what would have been a headache anywhere else with my vehicle was actual quite simple & painless. JB was awesome & the car runs great now!! Top notch service & highly recommended!!
This place has saved both me and sister multiple times. Super quick, extremely friendly, and will always remember you and take the best care of what you need. Wouldn’t go anywhere else!!
Good customer service and quality service. They seem to be honest and not trying to rip you off. I brought my car there for oil change and general check up. JB was friendly and responsible. They offer student discount and locate just 5 minutes from Tcu campus. Super convenient!
This place was referred to me by a coworker. I must say that I was hesitant at first, but after speaking with JB over the phone, he was very friendly and answered each question I asked of him.He assured me that they would treat my vehicle as if it were their own.My car repair was done in the timeframe that they gave me and was very affordable! JB has excellent customer service and communicates well with the customers. I am very pleased and will continue using them as well as referring Ichiban to all my family, friends and others.I am so happy with the service I received!!!
Great place. The expertise and speed of their staff is second to none. Highly recommend.
Ichiban Autos is still my go-to auto shop. I trust them to work on my car and give me honest quotes.I started coming here around 2014 and will continue to come here as long as Im in the area. Even with my 15% discount at my dealership, Ichiban almost always has a better quote.There is a tcu discount for students and alumni, so be sure to take advantage of that.One complaint since my last review- lately they dont always answer the phone or call back when you leave a message. Im a long time customer, so I will call until they answer, but a new customer wont have that kind of patience. That being said, when your car is in their hands, they will call you for updates and if any additional work needs to be done, they will give you quotes and ask if you want to go ahead with it.Overall, I recommend you call Ichiban for your auto needs. They are honest and do a good job. JB and Kenneth are solid people.
The specialists are extremely polished, and they are highly talented and professional!!
Awesome customer service, excellent mechanics that know above and beyond what they are doing. Had me back on the road in no time. Will trust no other shop with my vehicles. Thanks Ichiban!!
My experience at Ichiban Auto was amazing. Everyone from the service desk to the mechanic displayed professional and genuine care. I went to get brakes installed (brakes that were ordered prior to going to Ichiban). As the mechanic began the work he soon discovered I had been sold the wrong brakes. These guys went the extra mile to find the right brakes at a price that was close to what I had paid for the wrong ones. While my tires were off the car, the mechanic found a leak in one tire, repaired it and didnt charge me. Its the extra service that makes me want to tell others this is a shop you can trust.
These guys are great. Weve been satisfied and feel like we got a good deal every time weve taken out cars to Ichiban.
Speedy service-I called 4th of July at night and someone answered! and the boys were able to get me in the next day. Nice guys, quick service, and good prices!
JB and his team are hands down are just awesome! They are honest, helpful and friendly. We have two kids going to TCU and he has serviced their cars for 3 years now. Reliable and always available to us! It is a relief to us that they are there as we are a very long way away in Colorado.
I do not know much about cars and wouldnt know if they were charging me to fix my flux capacitor (ps. I do know that cars do not have one of those). But my brother called and approved this place. The guy I spoke to was great and I trust that what he told me as a diagnosis for my car issues is correct and that what he charged me is fair. He went beyond that though and provided me a way to temporarily fix my car so that I have time to save the money for the repairs. This was done because he knows how tight things can be during the Christmas Season. Great service, quick repairs & trustworthy repairmen.
We have always had great service here. Get them a bigger shop and they will still produce high quality work.
Very friendly but also very upfront and knowledgeable about issues with your car,I like that
JB at the service desk was great, super helpful. He even helped me pull up my car to the service area when he could see I needed some help. It was simply adjusting my air pressure, but he was very informative as to what was going on in my tires, and what they were doing to help. The man who filled my tires was quick and friendly. The JB also told me about some concerns about my bumper without pushing me to get it fixed. Great service.
I have been a customer of Ichibans for over five years now. They have worked on my Volkswagen Golf, Ford Ranger and most recently my 2001 Hyundai Sonata. I would recommend this shop. It seems the manager, Will Plummer, handles every every customer personally. You dont come in and talk to a different cashier about your car every time. When you call, you talk to Will. He doesnt have to beg for permission to make his customers happy like at a dealership. The lobby and even the garage are both properly clean. The mechanics in the shop are as good as they come. Five stars.
Kenny, the owner and JB, the manager are genuinely good people. The absolute best shop in Fort worth, in my opinion and Ive been to dozens of shops in the FTW area, consistently, due to my job. Id give 10 stars if i could.
Great place to get any car repair done. Everyone is professional and they are truthful about what is wrong with your car. They will not over price anything either, very fair. Everyone is very friendly too!
Great service at a reasonable price. JB took the time to show me what the problem was & what was needed to fix it. Recommended.
My car suffered extensive hail damage during March 2017, as did a lot of cars, in the Metroplex area. I was searching online for reputable body shops and ran across Ichiban Autos. I was slightly familiar with the business as I have passed it frequently, but I thought they only did minor repairs. I was pleasantly surprised to find out they also did body work. The entire transaction was easy. J.B. Barrett was extremely professional and kept me informed. When I picked up my 2013 Mazda 6, it looked exactly like it did when I picked it up at the dealership the first time.
Great customer service, very friendly. And answers any questions you have honestly... Highly recommended to use. Ask for JB.
Great shop! I was pleasantly surprised as I have not seen such a good auto service for years. Very friendly staff, reasonable price and honest mechanics. They actually do their best to fix the issue within the lowest cost to you, rather then trying to upsell. Will certainly recommend to everyone. Their communication is conveniently arranged through text messages, so they do not bother you too much if there is no need.And they offer discounts to all TCU students and personnel, which is also a nice feature.
Great service. I bring both my cars here every time. They treat me fairly and have great customer service. Bring your cars here.
Everyone at Ichiban Autos was SO helpful ! I had a nail in my tire and they fixed it within a few minutes. I highly recommend Ichiban Autos for quick and great service.
Loved the shop. In and out. Didnt know much about cars but JB have me some options and got it done. Will definitely come back again!!
Ichiban Autos does great work at low prices. Ive had my car in there twice the past couple weeks to get some things worked on and they do a good job of completing quality work quickly. Super easy for me as a student since theyre right down the street from TCU. They also offer a TCU student discount which is nice.
Ichiban is the most economical and reliable auto repair shop that I ever used. I will recommend them to all my friends and family
My car has been rear ended twice in the last year and it still looks brand new!! Thamks for your amazing customer service and outstanding body work! I will mever take my vehicles anywhere else but Ichiban... they are THE BEST!!
JB was so helpful and really put in a lot of effort to fix my car quickly! I definitely recommend coming here! Great service!!
After just moving to Fort Worth, I dont think Ill go anywhere else for auto maintainance! I have an older Pontiac that I brought in and JB and his team went above and beyond to make sure I didnt spend money on anything unnecessary. This is the ideal place for finding whats wrong with your car and fixing it on the cheap, as well as the easy tune-ups and fluid changes! They are extremely knowledgeable and can relate to the average person, which is unlike anywhere Ive ever been or heard of before.
Super fast & friendly fly service. Gave super honest advice. I knew they were not ripping me off! Highly reccomend this place.