Josh and his team took great care and pride on my 08 Tundra when it got smashed on one of its sides by a tree and the other side by a trailer. I wouldn’t trust just anyone with my custom paint job. I knew it was going to be tricky to match the paint not only because of the custom fade but also due to the age of my truck. Pictures says a thousand words. Check my before and after pictures out. Let them take care of your special vehicle repair, you will be pleased.

Great service. Nice people all around. Very polite

So dissatisfied that I cant even rationally display how I feel, the short not every detailed version is I have full coverage and yesterday I was in a accident.My insurance adjuster asked if I had preference of a body shop I said no they sent to their preferred provider which was right way two weeks later I called thinking that you know minor collisions were 7 to 10 days national average return time they had not even put my vehicle on the rack to come up with a damage report what needed to be done at that time at 4 weeks they had ordered another rear end at 6 weeks they were going to order a brand new rear end and I dont have none available in the United States are three manufactured rebuild so they just as you have full coverage insurance on your vehicle gets put back together with parts less subpar than what it went in with meaning my shocks were not rusted in used they did not have a crack in the tail light lens that theyve replaced as in the picture you can see from the original damage this minor damage repair here took a total of from November 8/7 great to January 4th 60 days not wants to do body shop call us in and give us a timeline at week 2 when I called they couldnt give us a defective time light at week 4 will have her next Friday at 5 next Friday 6 next Friday lack of communication from the end was unbelievable until we had to myself had to go in and address what is going on with my truck and then upon the completion of the repairs go to pick it up see all these used parts all theycan say is Im sorry for inconvenience of putting used parts reading some laws they did not offer me the option to pay difference for OEM parts which I would have had let alone that I know they would be putting on recycled partsI go to pick up vehicle supposed to be completed go to go to fill up the gas gauge is not working properly drive down the road less than 30 miles the shaking and pulling to the right side of the road was enough scary enough that I had to take it back at wish time they had it for another five days to tell me that the tires were shot and that it had a solenoid that stuck with the gas tank and gas gauge is working properly now.I would highly recommend anybody that has to have auto body paint repair done that they not use right way this is the only time I really have felt the need to give a bad review to somebody but through the process that I went through, I would hope that nobody else should have to go through this.you pay for full coverage and when accident happens you dont think used recycle, andsalvage parts will be put on your vehicle and painted to touch up to make it look pretty that is such shawty process and then they get premium pay out of that, that is just amazing workmanship, the vehicle still pulls his little squirrely on the road I will be putting a new set of tires on and having a balance faithfully like I have done always at Darrells tire & service center on Midland boulevard like I have every 5000 miles.

I have used Right Way on several occasions throughout the years and was satisfied with the outcome. The last time, I went to them for an insurance claim following an accident. They were very busy due to a recent hail storm. On this occasion, I did not like the quality of the service. The chrome on an after market grill they installed began to flake off. I called Josh. He called the vendor to see if there was any warranty. Of course, the vendor would not help me at all. Josh didnt offer to help me with some kind of discount or making it up to me. Disappointing. My family will not return to Right Way in the future.

Awesome service. Reasonably priced.Unable to find anything negative here.Their reputation precedes them. People respect them.

Best and or the only place that I will take my vehicle they have the body worked on one of the best paint people in the industry!

Doing a great job so far. Car should be done in a day or so

Highly recommend!!! Honest and they do great work!!! Affordable and they work with you... would give more stars if I could

Had some minor work to be done. The first place I called quoted $225. Stopped in Rite Way to get a quote. They charged me $152 and even fixed another issue for free. When I went to pick up my truck they had also washed it for me. Great service and great price

Asked them for a relatively simple 3-4 hour job. They gave me an ETA of a couple days to look at it, and then kept pushing it back over the next week.I finally threatened to take it elsewhere and it was done within the afternoon.Finally, after getting my car back my fuel tank was drained. The issue being worked on was a battery box and had no bearing or proximity to the fuel tank. They also didnt mention this at all, leaving me to believe that they just stole my tank of gas.Avoid this place.

Great service, quality work

Always the best .

Honest & Nice people who do quality body work & a flawless paint job! My truck looked just as it did when it came out of the factory! Best Body Shop in Fort Smith... I wouldnt let any other shop touch my vehicles but Right Way... Superior quality work in a timely manner by honest kind people! Who could ask for anything more!

Handed my car over to these guys on 11/12/18 after hitting a deer. They had my car back to me on 11/21 and the car looked better than it did before the accident. They also went above and beyond with their efforts to get my car done before Thanksgiving. Recommend them 100%. Will be back if I need any body work done in the future.

Did a wonderful job. Worked with me so well. If ever need body work again i will go back.

Super nice guys honest business. Great work.

This place is great they had my acura Tl looking like it just rolled off the showroom floor in 07! Highly recommend them!! And pearl is a difficult paint to do, mine was nighthawk black pearl. They knocked it out of the park!

Came here for damage to my front passenger side quarter panel and mirror on my 2016 Camaro. The finished repair looked like the damage had never existed, couldnt be happier with the result given the fact that the dent was on a natural crease the quarter panel. How they made it look exactly like it looked before the damage is beyond me. Job well done Rightway! If youre looking for any body work, look no further, these guys are nothing short of masters at the craft.

I use the car wash.

Very good place to go to get your car clean detailing is wonderful but very meticulous and they do a great job

Complete SCAM. I was practically forced to go here by the insurance company (I didnt know it was illegal at the time). My repair was only supposed to take 2 weeks, however, 3 weeks later I finally get the car back with numerous mistakes and cosmetic issues- so I took it back. The man we dealt with got very argumentative and rude once we starting pointing out the MANY mistakes. After getting the car back for the THIRD time and still having issues, I took the car to a different body shop and they found problems. Apparently Right Way thinks its perfectly fine to put a car with frame damage back on the street. Not only was the frame bent, the floor was damaged, and they hammered down/ drilled holes in weird places in order to get it to fit together correctly. They also put used aftermarket parts on my car which already had damage. In the end, my car was totaled partly because of the damage it sustained when repaired by Right Way. Do NOT take your car here because they wont fix a single thing.

THERE VERY NICE AND POLITE,THEY ANSWER ALL MY QUESTIONS AND ALSO THEY HAVE A GREAT PAINTER,HE MATCHED MY PAINT PERFECTLY..GREAT BODY SHOP AND PEOPLE TO DO BUSINESS WITH.

Emailed an estimate to them Sept 29 and was told we can get you in no later than November 7th. Called today November 15th and now Im being told it will be after first of the year. Awesome their busy, but they failed to put me on the waiting list and expect me to wait 2 more months on top of the month and a half Ive waited. Just poor business.

They fixed my truck over a year ago n basically painted n blended my hood and left n right front fender and right door plus the left side of the bed they basically almost painted n blended the whole truck I have took the truck back 2times at first it looked okay first day I had it when it turned night the head lights were completely adjusted wrong I took it back they fixed it no big deal or problem that was the first time okay.... Then about 6 months goes by and then I notice my whole hood and parts of my fender was covered in holes it was like the clear coat and paint they sprayed peeled right off u could see the original white paint under the holes and they were all over my entire hood literally and my vehicle wasnt some old truck its a brand new 2015 Chevrolet Silverado i was mad....... It looked horrible.... So Okay I took it back the 2nd time and showed it too them they said sorry about this were guna fix it immediately so I dropped it off and they got right to it fixed in like two days and that was good and after they fixed it it looked good so then I was happy well six or seven months later I happen to notice the side of my bed on my truck is doing the same thing theres holes all over and the clear coat is gone just like how the hood was and its just horrible so now Im mad and I dont even want to take it back to them I will never do business with them again probably and I havent had the nerves or chance to bring it by there my mother is probably guna have to take it because the young guy is rude he always been kinda rude to me anyways and Im a nice person but there going to have to fix it again I tried posting pics of the holes in my truck I dont know if they on there or not

They did body work on my vehicle and didnt do it correctly. So the paint slowly starting to chip and peel off. Because of this I took it back to ask them to repair it since it wasnt done the Right Way the first time. They told me they think I had hit something that caused the paint to bubble up and peel and wouldnt fix it. This was a complete lie. Im the only one that drives my vehicle and aside from my wreck I have never hit something again with it. They just didnt want to admit they did it wrong the first time and then didnt want to correct their mistake. I wouldnt use them again if they were the last body shop in town.

Best car wash in town

Great people/ honest & fair

These guys are the best!

Best body shop in the Fort Smith area!

Very friendly and helpful.

Was very friendly

Great customer service

Wonderful people

Great guys

Koooooool