Ive attempted three times to order a lunch sandwich through the app. I select all the toppings(onions and spinach, nothing crazy) and ask them to toast the bagel. ALL THREE TIMES THEY HAVE FAILED TO INCLUDE THE TOPPINGS OR TOAST THE BREAD. Ive received meat and cheese on a bagel. A Bagel. Without being toasted. Even with asking for it to be toasted. Either they need to pay attention to the orders or take whatever options are not available off the menu. First time, I thought it was a fluke. Second time, I stopped going. Third time was today and I had forgotten why I stopped going here because its been over a year since I tried this store but was quickly reminded not to go again.

Had a custom mac and cheese bowl that was amazing exactly how I wanted it... the pulled pork couldve been a little more pulled however the taste, look, and freshness were on point.

This is a great place to get gas!!!⛽️ It’s always the best price around that I find in Fort Myers!!! There’s also many things you can pick up for breakfast, lunch, dinner or a snack!! There’s also a variety of quick shop kinds of things you might need!!!

Store #516912701 S Cleveland AveFort Myers, FL 33907-3807This is the WORST WaWA in Florida.The manager Isaac is rude, nasty, lazy, has an attitude and doesnt keep his inventory up to date. As a result, his team at this store learns from him and they act the same exact way. What a terrible situation.Isaac doesnt understand that WaWA is known for their great customer service as well as their caring and helpful ways and thats what sets WaWA apart from all the competition.Isaac doesnt like people and I have no idea why you have him as a manager? He doesnt care that his inventory is never up to date or empty. Hes a lazy guy who doesnt want to be bothered. This is unacceptable. And Ive had it with this store. Its one thing after another and Corporate needs to know.I was going to call the Regional Manager of this store but it will only be a waste of time since he/she is clearly allowing this to happen.I will be going straight up to the Corporate Executives. They need to know that I have been in this store 10 times and its the worst feeling. They need to know that their employees at this store are downright rude, not happy, not helpful and their product inventory is never up to date.They need to know that Isaac doesnt care about WaWA and, more importantly, WaWas customers.Isaac works for WaWA and his job is to fully represent WaWA in the best possible way and yet he can care less. 100% Unacceptable!

Your parking lot is so gross. You need to have it professionally powerwashed. My shoes are covered in some kind of oil and there is teash everywhere.

Ive been coming to Wawa for a long time love the milkshakes and the bowls....... Its probably been about 2 months since Ive been in here and I got my first bowl just now usual roasted chicken with macaroni and cheese and mashed potatoes and I dont know what happened but this is sorry and I wont be coming back 😑 I mean they used to be a dollar cheaper and at least twice this size like I dont even know what this is I couldnt even believe it Ive been here a hundred times and Ive never ever seen one look like that shame

I love this place very nice and all the food is awesome

The best. Like being back in Philly. Friendly and pleasant employees. Great sandwiches and shakes. Make sure to check out the secret menu ( tap the flying goose)

Dude with tattoos over his neck making the pepperoni croissant melt doesnt know the difference between 5 minutes and 15 minutes i paid for 1 but because he focused on tattoos instead of learning how to tell time i paid for 1 but i never got 1 because of work

Air pump has been out of order here and the colonial location for soooo long. Get it fixed already

Absolutely disgusting inside. Even the credit card readers were covered in grime.

A useful place for the most part. Except when jackanapes populate the tables out front or block use of the gas pumps so they can man-talk in profanities. Lovely, classy joint outside. Oh, and dont bother calling or letting the staff know because you will be labeled a complainer or crazy person or some other endearing term by those upstanding, hardworking citizens behind the counters. Employees here work hard as team players and they manage super busy times well. Hoagiefest is amazing!WAWA at 2am: an aggressive homeless panhandler sticking his head in your car window while youre on the phone, and then hitting up all the customers as they enter or leave, eventually getting enough to buy booze; a half-naked woman in the ladies room washing her urine covered cat in the sink; an angry redhead steaming mad because the all-done alarm for the bread oven went off and who proceeded to verbally insult the coffee/deli employee and the other customer in line, shouting angrily about her hearing aids and owning a business nearby [despite walking all the way home]; a varied selection of indigent and homeless lounging about at the tables out front; a filth- encrusted toilet seat in the handicap stall that seems it had not been cleaned in days. I actually had one shift supervisor tell me that I should ask the cleaning guy to do his job!! Took pictures and emailed them to the corporate office. Core people are great, but some employees are completely oblivious to the meaning of good customer service.

Users should disregard a recent review by user Just Me, as they are describing clearly unsanitary practices on their own part. The staff in this store maintain high standards for both service and cleanliness. The review is irrelevant to this business as the user has no awareness of what is appropriate and no accountability for their own actions.All that said, the food is always fresh and tasty. Much better subs here than at Subway and better coffee than at Dunkin. Wawa has been a favorite for many from the northeast for a long time and they make any excellent addition to this highly trafficked part of Fort Myers.

Went and Ordered an iced coffee on sat ...nothing too complicated I wouldnt think ...well wait at least ten minutes after seeing ppl who ordered well after me get their drinks by this time twenty minutes passes. So I tell the lady making the drink that I was waiting awhile... instead of her making it right then she tells me to put it back into kiosk so that she would have the order on the screen ...which I did ... anything to get my order ..she continues to do everyone elses so I speak with someone who I thought was a manager...she tells me oh yeah someone took your order. The customer service was horrible!!! Never again

Most customers enter without masks, despite the prominently placed mask required sign. Staff do not say a word- and I do not blame them. An utter failure by management to ensure enforcement of company policy on face coverings

Closed during the busiest time of day. There is something very wrong with this store. Im done with Wawa.

Terribly prepared food, particularly at night. The girl preparing my food tonight actually brushed her dirty jeans along my sandwich while making it getting mayonnaise on them.Seriously!! Disgusting!!!!Your dirty clothes shouldnt be touching my food!! You guys are gross. Get a different job, please!

The subs are always a great deal. Fast and filling. Order is always correct.

Great looking place. Well kept. However, you guys have a snotty staff. I dont come in there often and I went to look at the sandwiches up front. I attempted to open the sandwich that I was going to eat before I purchased it because I was just curious to see what type of breading they use and one of your staff members who i unfortunately didnt get her name, in a very stern voice tells me I cant open it and then proceeds to walk away saying disgusting under her breath. Its like come on, not that big of a deal lady.

Seems like this place is busy but theres always enough pumps available. I like that they still offer free air as a service, something you cant find very often nowadays. Didnt go inside but I was told that they make really good smoothies by a friend.

Came here for some and the food ordering kiosk was down. What a joke. You dont have a sign up or anything telling customers. Bad management.

Always warm or room temperature coffee, always get bottom of the pot.

Erica, the general manager, please give JOHN.C the recognition he deserves, he works late night, third shift I believe, he is one of the most polite helpful and awesome employees ive ever encountered at WAWA, and I have frequently been to this location and everytime I am there he is consistently and always friendly with his greeting, and helpful beyond measure, GIVE THIS MAN A RAISE! God bless you JOHN.C and all your hardwork and efforts are not unseen!

Good store

Went in at 1 am NO FOOD! FOOD SYSTEM WAS SHUT DOWN!

Refreshing... Always fun to stop at Wawa....Flo

I ordered with Uber Eats but I only ordered a cup of coffee I called and asked them to add two cups of ice they obliged and did not charge me $0.02 extra Im a happy camper

Always open and that the restrooms are always clean. The fresh food and coffee options are amazing and Wawa is one of the few places where you can get a warm meal late at night. Theres always members of local law enforcement coming and going which makes it feel incredibly safe being there. I especially love that when the line at the register gets long, members of the staff will come from other work centers and open up another register. You never have to wait long. Also, there are tons of gas pumps and lots of space to drive around within the parking lot so it doesnt feel dangerous or claustrophobic. I love coming here.

WaWa is my favorite conveniece store for a quick sandwich, soda, coffee, gas and outdoor seating in the front and side. Most tables are in front of the business where I feel is safer than convenience stores that have tables sort of secluded on the side. I love their coffee and condiment displays with a variety of each. A few coffees do change with the seasons. I do not usually order sandwiches but when I do they have always been excellent. The staff are very polite and helpful.My only concern is that I wish they would sanitize the oudoor seating especially during the pandemic.

First discovered Wawa in NJ. It was exceptional had never seen before. All of a sudden here they are. Great drinks great service more than you expect. Sandwiches are great food is good and great variety. If you havent been go.

Open 24 hours. Great location. Decent food made to order. Friendly staff AND bathroom is always clean! ....at least each time weve been there.

Cheese steak was ice cold plenty of people walking around without masks on

Nice, clean Wawa convenience store with plenty of gas pumps and a well-lit parking area. Feels safe, even in the early morning hours (like 2am)

Nice store, very clean and the deli is great. Unfortunately I was rung up by a black girl that seemed to just be miserable. Spoke to her 3 times, and she didn’t even bother to look up. She’s very rude, but maybe she’s just having a bad day? Cheer up, could be worse!Well, guess I spoke too soon. Sandwich isn’t what I ordered

Ordered the new gyro pita sandwich and it came with not one piece of meat. Very upsetting. Needs better quality checking on the food

This place is great for food. There are a lot of different selections. The staff are friendly and ready to help at any moment. Im at wawa almost every day because of their pleasant and conversational employees. Plus theyre open 24/7 so I can go after I get off work even when I work late.

I absolutely love this station. I went in tonight and I got a sandwich. The lady behind the counter had informed me that the chicken wasnt going to be ready for 15 minutes and if I wanted anything else...I told her that I could wait for the chicken.Everytime I go to this location the service is beyond the best. The coffee is the best to get in Fort Myers. If you need to stop...You need to stop here, definitely.

Everyone I have come in contact with here has been exceptional. With that being said, Gabriel at the register is top notch. Hes always interested in his customers and really makes you feel appreciated. Give this young man a look come promotion time, you wont be sorry.

Always friendly service hot coffee excellent selection fast check out

People coughing & not wearing masks. Very crowded, maaks not mandatory. Will not go to thus location again.

Subs are great. People there are awesome and are very helpful. Definitely will keep going.

I have been coming to this location since it opened about 2 years ago. What is not to like? Large sandwiches, premium drinks, convenience store items. Everything is made to order. Love their touchscreen monitors. Only issue has been that they are sometimes out of the item I want, but there are other yummy choices.5-31-18 Update: I met a man who was cleaning everything in the store. Nice to meet someone who is so passionate about cleaning.

Great place for Ethanol Free boat gas. WAWAs has been an asset offering this. Also a good place to view mindless people who do illegal stuff like smoking cigarettes at the gas pump and annoying stuff like customers who park at the gas pump, abandoned the car and disappear inside and never buy fuel. Selfish!

Good location and clean store.

They have an awesome free tire air compressor you can use. Its digital, you can enter in the PSI you want for your tires and it does the rest. Great gas as well, and clean/nice interior of the store.

The variety of coffee in this place is second to none. I used to go to Racetrac on a daily basis but since Wawa opened their doors in both Cape Coral and Fort Myers this is my favorite place to go for coffee, meals, and everything in between. Highly recommended if youre on the go.

Recommend their breakfast and lunch items. Order via touch screen and preparedwhile you wait. Really like the quesadillas. Often run specials on fountaun drinks with all sizes for same reduced price. Nice coffee selection. Gotta love their soft pretzels. They have a member rewards app. with one option being able to Mobile order. Never had an employee that was not professional and friendly. Competitive gasoline pricing and have free tire air pump stations.

I grew up with Wawa. My most favorite part is their coffee, especially the seasonal and the foreign coffee. The foreign coffee is the best part.

Good service first thing in the morning for my coffee. Good coffee. Very bad selection of Sizzlis for 8am on a Sunday morning. Parking lot was a disaster. It was like a tornado of trash had gone through.

One cashier at noon? Really? There has to be at least 30 people at pumps/in store. Cashier is so slow because shes over it and i understand completely. Ten minutes in line to buy a fountain drink. Meanwhile other employees are talking, singing, and laughing. Im so annoyed right nowGet it together wawa....

I love the fact that there are coffee samples before you can buy them. Thats how I now know that Ecuador coffee is my favorite! Theyre putting a Wawa in Port Charlotte at this very time and I cannot wait until they open.

Twice now the sandwich i ordered was missing toppings i chose. Once again 5/26/2020 missing toppings on my sandwich

Always have fresh salads, coffee is great, love the customized fountain soda machine. Great selection of snacks and custom made sandwiches & coffees, if you desire.

Always come here for gas or a quick bite to eat, friendly staff and very clean. Management should do something about the bums hanging around the establishment and riding around the gas pumps on bikes asking for money. Ive been asked everytime Ive visited this location.

This has got to be one of the most fantastic convenience stores Ive ever been to. Sure they are open late and have a large selection of items, but their killer differentiator is their built-to-order fresh food. They have a convenient touch screen ordering system where you can select your food and choose toppings and ingredients. I highly recommend the tripleta, which is a great late night snack after a night out.

I absolutely love wawa Ive never been to one before and its very different than any gas station Ive ever been to. Good food, great coffee, and helpful staff. I hope we get one in naples soon

Convenience... yes. A decent variety of snacks and treats and clean facilities.

This place has great food! Easy access to gas pumps and very friendly employees. ..

I tryed wawa kitchen three times in one month my order was wrong

I came in for food and a coffee. I was put off right away by the food being thrown around between kitchen staff, they were throwing food into each other’s hoodies. Decided to just get a hot coffee, while pouring my coffee I couldn’t believe how loud and obnoxious they were being . I’m all for a little fun at work but this was just ridiculous. As I was standing in line to pay for my coffe the same kitchen staff decided that one of the girls should jump into a garbage can and another girl would parade her around the store and they yell and screamed. One of the male workers made a comment of “ guess it’s gonna be one of those nights again” clearly this must happen often. Upper management should really do something about this, kitchen staff ridding around trash cans.. just not sanitary . Gross

Used to go to WaWa a lot in Pennsylvania. Was really happy they opened in Fort Myers. Best place for quick hoagies, breakfast sandwiches, and coffee.

Love this place! Always clean and plenty of food choices! I LOVE THEIR CRUSHED ICE!!

Makes some fresh subs. Better then most sub shops

Hi h hi p

Great food, cheap gas, free air. Plus they try to make everything as quick as possible

Love using Apple Pay. Unfortunately it only works here about 20% of the time.

Every single time I order food from this place, my order is wrong. I should be getting what I pay for but apparently the kitchen staff is too busy talking to eachother to pay attention. I love the food here but Id rather go somewhere that gets it right.

Amazing staff and food

I mean... its a nice gas station. Similar to Sheetz.

Food was decent. But I dont go for people being certain ways. Such as the cashier was behind where they make the food they were to busy jamming out to music and talking I stood there close to 5 minutes when the manager comes out and then the cashier was oh hi welcome to wawas like I just walked up. I never been here before but then totally acting like they didnt see me then deciding to do there job when Kimberly the manager walks out thats messed up I dont care how tired I am next time I will never come back here.

Great people great prices :) :) :)

I ordered a chicken strip with Mac and cheese bowl and they gave me mashed potatoes. The ticket clearly says Mac and cheese on the bag. Extremely disappointed, won’t be trusting them for lunch again anytime soon. Lame

Always friendly and clean. Very busy. Competitive fuel prices.

Food court has very variety and price is good to in range and gas price is also not high range

Yes - For coffee and on-the-go breakfast thats quick and easy.

So I came to this wawa at about one am tonight. This is a usual for me since i run night shift. The staff are always alert and ready when you are (which is rare at late night gasstations). Tonight I had the most fantastic sandwich I have ever had also my boyfriend made the comment that, This is a marvelous sub and whoever made this deserves a raise:. It was so good I even called and asked to speak to the manager. Come to find out the woman that made my subs was Caitlin the shift manager. Not only was the place in order, staff working, they had a manager behind the counter helping and working along with her staff. This is by far the best wawa I have ever been too. Thanks for making my late night runs worth it.

Great if you want a sandwich, quesadilla, or snack in the middle of the night. Not so great if you want to get gas and, say, bread so you dont have to make two stops.

Good smoothies. The prices of gas is always very competitive.

Im currently standing in this wawa, waiting for two new hash browns because the ones I bought this morning were over an hour expired. (I guess Ill have to start paying attention to timing, i expect wawa to serve quality food)I called and was reassured Ill be getting two fresh ones.No sorry, nothing even suggested to compensate having to come back to wawa after leaving because they werent keeping up with the expiration times.The woman who had helped (older woman with a blue shirt on) was very rude, never once apologized.This review may just be passed up, but maybe you can talk to your employees about their customer service skills, because I was nothing but nice this morning.

Its a high end gas station, food drinks et . but it still a gas station and not a restaurant.

Friendly staff and great coffee bar. Gabe is my favorite...

The best store ever they have everything and the best smoothies

Mens bathroom totally gross . Very dissapointed told lead at register. Sat outside for 10 minutes to see if he told anyone and nothing happened . Wow other gas stations around are not as fancy but they sure do have a clean bathroom .

Very friendly staff. Good food at economical prices.

There was only once I went in here and some body greeted me and was nice. Usually people gave an attitude

Their milkshake machine is always down🙅🏽‍♂️👿 THIS “POS” Wawa

5 stars for Gabriels excellent service!!!

Why do you have a huge stall and no changing table at all? Service was also super slow line to the back of store just chattering thats all good when you dont have a line.

Very handy and good food for a gas station.

Consistently awesome. In all the time for lunch.

Great sandwiches and free air for your tires!

Tipical wawa store. Exlent

The best smoothies and shakes from a gas station !

Awesome place. Always come here.

Always fresh coffee and great hoagies.

I loved wawas clean bathrooms and food.

I love wawas great sandwiches and coffee

Breakfast with coffee $6.77. Like easy to order and outside seating extremely important not typical of most convenience stores.

Love Wawa...They have the best of everything!! 😊

So many drink selections. Great sandwiches.