Stopped by this morning due to various issues. The gentleman was very patient with me and was even able to figure out what was wrong. I bought what I needed and my issues were solved. Cost me $20 and saved me tons of headaches. Thank you-give that guy a raise! Tell him Iβm the E85 guy. π
Able to walk in get the parts I needed fast and easy
The guys were really great! Put my new wipers on for me and even helped me find where my brake fluid reservoir is. Thank you!!
Friendly and helpful staff, my go-to spot for auto parts in Fort Collins.
My car broke down here and they just went above and beyond for me. Im very grateful for all the help and those young men were so sweet and patient with me. Thank you so so much!!!! I made it back to Cheyenne no problem.
Helpful staff. They had the part we needed for my daughters extremely elderly Toyota.
The girl in glasses and had tattoos was super sweet and helpful!
This is hands down the best place in Fort Collins, proven scientific fact... Especially in dealing with Tony (Chaypin)...would give 11 stars if I could...
Went to dump used oil and was treated bad by one of the parts personnel. Went with a brother and we both had 5 gals each and told us we could only dump 5 gal because we came in the same vehicle. That doesnβt make any since. We have to burn twice the fuel to recycle your oil.Advance auto parts is against saving our environment or what?Lost my business and many more.
Worst customer service I have ever had. No one seemed to know anything about cars, including the GENERAL MANAGER!
Hannah helped me right away, and Im pleased w my purchase. Ill return. Kudos!
1st off: Im a Motorcyclist... at an auto-shop nevertheless; I was truely taken back by the INCREDIBLE service. In a highly competitive market, and customer-climate expected to usually be in red-zone frustration-level, These Employees give more comfort and assurance than a psycologist inside of a whiskey bottle. Go... Here...FIRST. (period).
Had all my parts in stock for once so that was good
I just went to advance Auto on East mulberry and ask them for motor tune-up kit and they told me that my car does not have spark plug wires at all in my car totally has spark plug wires and this is the third time I was at this location and they have lied to me or sold me the wrong part to my car
Did know how to use their own computer system, sold me the wrong part that I had been reassured multiple times was correct. The part in the box was not what was on the outside of the box and NEITHER OF THEM are the correct part. Lets hope they at least know how to do returns correctly. π
I asked this lady for a ranch she said it will take a week bad service lol a part store with no tools lol
This is my favorite parts store. They checked out my alternator and it came back with a bad voltage regulator. They had the parts on hand along with the belts I needed. The staff is always eager to help their customers.
Very poor service all most nothing in the store but all the advanced store are bad
Great people working here! Needed help installing windshield wiper blades and found out one we bought was faulty. They replaced it for us for free and got us back on the road! Thanks to the great employees at Advance Auto Parts.
Awesome people that treat you with respect and give you a quality part. Thanks for your help and I hope it will continue.
Friendly, helpful people. Check engine light came on, and they put it on the tester (free) and determined that it was safe to keep driving until I got to Denver. Also had the screws I needed to fix my sun visor. Thanks guys.
Girlfriends battery was having issues, and she went here to inquire about getting a new car battery. They could have just told her she needed a new battery, and sold her one, but instead, they took the time to test the battery, and even put it on a charger for her- Free of charge. The employees were extremely friendly and helpful. With service like this, why would you shop anywhere else? Ill shop here for any auto needs going forward. THANK YOU ADVANCE AUTO Fort Collins store #5243.
My go too auto parts store! And these guys know me by name lol. Its like having family and they are alway super helpful and know there stuff!
Super friendly and helpful
Had a great experience ππ Tom the clerk was so helpful,, he was very professional, and friendly. I will definitely return to this store, and recommend it . Thanks again Sincerely Donald Spangler Amish barns & more
? Just a good place to go for General parts.
I go to the store on occasion because my dad buys all his parts from here. But the staff there is always friendly and very helpful. they have a lot of patience with My Father which is elderly and has a lot of questions and they take the time to answer every one of his questions. I would definitely recommend this store.
Stood around for 10 min while 1 guy worked the counter helping someone. Saw drivers walking around in the back. I worked as a driver for advance. They can work the counter too. Common guys
Wow! The most helpful friendly staff. Anytime you need a part they either had it in stock or got it within a day or two.I had a heater fan for less than 6 months that was defective. I did not even buy it at Advance Auto Parts, but because the other company did not stand behind their part, Advanced Auto Parts worked with me on a price cheaper than their normal price. I have been to many auto parts stores in my life and none have been as consistently helpful, friendly and willing to back their products as much as them.They have made me a loyal customer of theirs.I would definitely recommend making sure your phone number is put into their system to track the warranty on your part. They will do this for free they back their parts sold and with several locations in and around the Fort Collins area it is always easy to exchange or return a part if needed.
Terrible customer service. One worker was wearing a mask the other was NOT wearing a mask (seemed to be a supervisor). I ordered online so I could come in quicky and pick it up. An hour and a half later I came in to the store and they didnt even have my order ready! I stood there while they picked the items! Lazy
Please update your hours if youre going to be closed at 6 on a Friday, thanks
An evening snowstorm showed me how trashed my windshield wipers were. Stopped in, got help selecting blades, and the guy put them on for me (in the snow!)...all in under 10 minutes. Great customer service!
Always knowledgeable people and the great service. They also offer military discount.
The employees here were extremely helpful to get us back on the road after some car trouble. Cody specially used his breaks to get under our car and look at some things. Cody also payed for our fuel tank liquid out of his own pocket. Truly an unnecessary act of kindness from a selfless person.
Very nice place, had everything I needed and the nice employees even let me borrow a few things to fix up my car.
The gentleman was very helpful in finding an adapter part for a windshield wiper on an 80s vehicle. He went out of his way, was polite, and knowledgeable. (I believe his name was Steve.)I had called other companies with no luck and was glad to have working wipers again.
Good group of employees. They all know whats up.
Place is knowledgeable and helpful, but if you buy a number of items, keep your receipt and CHECK IT! Was charged for a $19.99 item that I did not buy. Had to go and get my money back for the ghost item.I have had this happen twice.
The employees Ive dealt with there have all been helpful and friendly!
These people are so helpful!!!! The store is clean. The prices are great. They always have what we need. Always.
They checked my alternator and starter with their diagnostic tool for free!!
Counter man was not familiar with the part I needed but was willing to spend some time researching it, and eventually found they had it in stock
Helpful
Very helpful, and friendly..
One of the better parts stores in ft Collins. Nice staff
Great. Staff and can always get what I need even if they dont have it in the store. I am going to miss this store. It is in a great location!
Advanced auto is always so helpful. Eddie is patient and kind. Business with a smile.Thank you Eddie!
The service team was great they help me troubleshoot and install a new battery in my car I was really appreciative come a good price great products great service!
This place always has my hard to find parts in stock.
Jeff was a great help to us in selecting and installing the correct replacement battery for our car!
These guys are the worst. They never restock simple fluids when they are sold out. I went in to get a type of coolant and they sales guy tried to say they donβt sell it until I clearly showed him the tag on the empty shelf and also the clear photo from the manufacturer on there stand. Never have this issue from the north side store! Do NOT go to the mulberry store all the store clerks are clueless. Store manager needs to step it up big time...
Had the part I needed
Great customer service and they are willing to go the extra mile to get there parts you need
The employees are great help and answered all my questions.
I love this store. Everyone who works here actually cares.
Next all the staff Eddie specially you youve been a big help the last two weeks when Ive been coming in theyre bugging you picking your brain youve done great staffs knowledgeable you can get everything you need for your car truck SUV even ATV motorcycle possibly even your tractor. Everything you need for a mechanical parts
Bought some 50 dollarmagnetic trailer lights. One of them fell off sm broke/drug behind me, inevitably falling off unbekmownsed to me. Someone wags me down tells me to look I look bring back to the store they wont exchange it without having the broken piece. But if I get one piece of plastic then they will consider it faulty and return it. You want me to go search I 5 mile long stretch of road and endanger myself and the lives of others to find a piece of plastic? I found it, and they exchanged it. Wth kinda policy is that?
Locally ran and operated in Fort Collins Advanced Auto Parts comparable prices high quality parts
Traveling through town on a long road trip, needed some help troubleshooting car issues. These guys were super helpful and tried everything they could to accommodate us.
Renting tools here is easy and knowledgeable staff
I will be coming back here because of Noah. He knew exactly what I needed was super efficient and great to work with.
Double checked if what I had were the right things. Was told that I should change to something else, now I have no headlights to drive home. People do not know what the hell they are doing. I wouldnt go back there if they paid me.
Always got the goods
The staff here awesome!!! This is now my go to for Jeep help
The staff here are super friendly and helpful
The staff was fast and friendly, even with my returns
Most auto parts stores close at 9, like Auto Zone. OReilly closes at 10. This store on the busy thoroughfare called Mulberry closes at 8pm on weekdays. Why?...To really tick off customers who show up at 8:03pm.
Excellent service, low prices
Keep parts on the shelf and hire people that know what you need and people will come back for seconds.
Great service and friendly staff
They might have a part that the other guys have to order in. Worth checking with them first.
Clean, well organized, and knowledgeable staff.
Very helpfull
Helped me out so much thank you!!
Employes always are friendly. They have always go the extra step to help.
Amazingly helpful!
Helpful and friendly staff.
Bad boss not tell truth hard find parts
Read a fault code and helped find part for repair.
Had the right part in Stock!
Helpful staff
Helpful people
Love it
John Davis the manager is extremely helpful !!!!!!!!!
Had what I needed
Very helpful
Excellent service rob took care of me and my husband and his help was spectacular I recommend it π
The staff was very helpful