The shop is busy and does excellent work .Mr.Owens knows this business very well and is very good to customers.He always say( I got you).Thanks Mr. OWENS IM RIDING GOOD NOW.
Good place to get your oil change the last time I went to get my oil 🛢 change. But for some reason they wasnt able.. I was mad 😠. I like there oil change service
I needed my car serviced before moving out of state. Online it says that they open at 7:30a. I booked an appointment online for that time. I arrived there to find out that they were closed and the sign on the door stated that they dont open until 9a. A phone call would have been appreciated to let me know that the hours were different. This appointment was booked in advance. Luckily for me, I was able to take my business elsewhere at such a short notice.
This is my go to for car repairs. Great guys professional mechanics, and they will get you the lowest price possible with whatever discounts available.
From the Tech to the lady at the front desk, everyone was very helpful. Time frame given for service was on time. I will definitely return for future service.
The place is kind of small but the service is good. They did great job in timely manner they told me in two hours will be ready and they call me in two hours the my truck was ready
Very good customer service and it dont take. them long to service your car.
Took car in for sputtering and acceleration issues. Unlike other auto repair shops Ive been to that have you waiting around for hours and hours only to get your car back after having paid hundreds and hundreds of dollars just to get my car back still unrepaired and worse off than it was before I took there. The mechanics at Meineke quickly took my car into the bay area and serviced it right away.My car is now driving without any sputtering or acceleration issues. Very pleased. Will return to this Meineke location if I have mechanical issues in thefuture.
Definitely cheaper than the dealer. Waiting room is kind of dirty. A worker left his flip flops under one of the chairs.
Prices are awesome & service was quick even though it was a Saturday. The staff there were the nicest people ever. I found a gem.💎
Hi, this message is for Mr, or Misses skeptical thats reading this review I was excited and skeptical when i read those reviews but Im here to tell you its all true, I went to Meineke about a week ago because my car wasnt running good it sounded horrorible when I turned on my car i didnt have a clue about what could be wrong with it, so i founded their number on Goggle m and call them the owner told me to bring my car in I did they did a diagnosis on my car, and they found the promblom quickly, I was there only about a hour, I was in an out, my car is running great better than ever, very nice staff!! Very friendly and, kind people. I will definitely use them again and will recommend them to people God be the glory!!
Reliable And Did Everything I Came In For!! My Daddy Went To Them Years Ago And I Decided To Give Them A Try!! Will Be Returning!!
So this is the good car repair place that was recommended to me years ago when I lived in that area.All I did with them yesterday was an oil change, but in spite of them having other customers around, they still got my vehicle in and out in a timely manner.They also didnt try to offer me a bunch of other work on my vehicle which was nice.Previously they replaced a part that went right back out, and they replaced it twice more without charging me labor either because I simply happened to get 2 defective ones in a row.Theyre great to deal with and dont treat women like easy money idiots.
Very very very rude and unprofessional. They do not accept the website coupons and a simple oil change takes hours. STAY AWAY
Very hard to park several cars with flat tires taken up space...guy was nice.. White girl at desk super clueless to questions asked...HE WAS QUICK On the repair !! Would go back
My experience here was awesome sauce. It felt like home weird to say. I say this because the gentleman there reminded me of my great grandfather. They were nice, helpful, and the oil change I got was fast. I was literally doing an one hour and fifteen minutes test for class, and they got done within twenty minutes. They had knowledge about auto care and answered my questions like that. I dont know his name, but one of the men there was so nice to me and kind hearted. Great customer service and I will return.
Ive been coming here for the last six months about... I had not ever had any problems. For the first time, I just had one issue today: I had an appointment and when I arrived I still had to wait. They stated they they never keep appointments on a Saturday. I find this to be a problem because, why allow us to make them online? Not their fault though... The online system needs to be alot better.
I paid for converters in December 2019. Check engine light came on 3 weeks ago. Find out its my converters again. Go back and they change my front 02 sensor. Check engine light comes on again and they said they will change out my converters. Had my car all day yesterday. Drive it today and light comes back on. Go to Autozone and they say my converters. I am not happy. Now I have to back and take off work again. Not happy right now
Came for a tune up because the check engine light read a misfire. All they did was change spark plugs and never said anything about a coil. Left with engine light still on and the check engine light now reads another code. Went with one code left with 2 codes. Recommend no
I took my small pickup to them because I was experiencing a knocking noise while driving. The guy, who I believe is the owner accessed what was wrong, ordered the parts, they came in about 30 min later and they repaired the issue within 1.5 hr . Would recommend and use them again!
They are never on time ! I make an appointment every time and still have to wait at least an hour or two
Very efficient. Ive been coming to Meineke for years in different states. Service is always great. I was surprised though that this time i wasnt offered a full digital diagnostic of my vehicle.
Got my oil changed there. The staff was courtesy and quick. Good experience and I will return again to get my oil changed.
(Oil change) I am satisfied with the work that was done.👍 The price was a little more than I expected. The only thing was that I had to wait for them to open. The shop did not open at 9:00am as posted on the door.
Any time I need car repair, this is my first stop. The atmosphere is very family oriented and professional for it to be a shop. Although you are told it’s a wait time during peek hours, the staff work quickly, yet proficiently. They have affordable pricing in comparison to other local shops and I highly recommend their services.
Excellent service quick and a reasonable price for the job completed.
I have been coming to the shop for 12 years! They have seen me through many cars. The customer service is excellent, they are extremely fair in pricing and expectations. I don’t take my cars anywhere else.
This is the only location I go to! I love these professional men who work in here. They have manners and very welcoming. I dont ever have to bring my car back for a correction as I have done so in the past with other car places. Thank you all for the excellent service you provided!!!
I had a good experience at this location. Everyone was nice and accommodating. From waiting to completion it took 1 hr and 15 minutes.
I called about a oil change and was in and out in less then 20 minutes. They gave me amazing customer service. Will definitely be returning😊
Very long wait for part to be delivered got there at 9:30 left at 3. Receptionist very nice, she did everything even drive to get a part for my car so I didn’t have to wait any longer after being there all day
Crowded lot and building looks dated. Hours of operation different from web
Omg!!!! When i tell you, i was so upset. My previous car service center perform my oil change and my oil light was still coming on. I discovered this meineke location via google and thank God for them and the staff. The receptionist was polite and respectful. The service team was professional and worked expeditious to ensure my oil was changed properly. Honestly the process was so fast it blew my mind. I live in Lithonia but i will be traveling back to this location to have my car serviced. Thank you guys so much and yes i would definitely recommend anyone to come here to have your vehicle serviced!!!
If you are not honoring coupons, take them off the website. This place could use a deep cleaning.
Val cover gasket and they did very good job Thank you so much !!!
I called before coming and was given a time that I would be there. They promptly took care of servicing my caf. This is the only place I trust to care for my vehicle. I live 25 miles away from them.
I made same day appt and the Manager got me in quick & finished my oil change in 30mins with NO issues.Thanks for the quick & correct service
Great service! Went in for an oil change, it was affordable and didn’t take that long. I can feel and hear the difference in how my car rides already.
Don’t judge a book by its cover. Customer service was friendly and price is unbeatable!!! Will definitely be returning for my next car service. Only thing I would caution is the timing of the service.
Very professional workplace. Gets my car right every time . Highly recommended..
The car was repaired successfully, however customer service needed a lot of work. I made an appointment on Monday, However the employee did not show up for work therefore I had to bring it back on Tuesday. I arrived at 8 o’clock on Tuesday and the employees did not arrive until 8:20. 20 minutes after the store is the house to open. I would bring my car back because it was repaired successfully if it wasn’t for the customer service I would give them 5 stars.Customer service training is definitely needed.
I had my check engine light for over a month I was getting very irritated because I took my truck to get fix else where and they did me wrong. Thankfully I found this place where they were able to help me. People there are very down to earth and respectful. They did an amazing job with my truck I had to change 2 converter.They resolved my issues the check engine is finally gone. I am very grateful
I know those guys personally and they are the best. Believe me.!!
I already had a diagnosis for front wheel bearings prior to coming in for repairs. But when I called for a quote unlike all the other shops I was not quoted $1500 worth of work. They quoted me the price for the repair that was needed. They also checked the car out and called less than an hour after dropping it off to say the car would be ready in 2 hours. They don’t charge exceptionally high labor fees like most shops. I will definitely make this my go to shop from here on. Matter of fact I will be back this weekend for them to do my brakes. Great group of guys in the shop.
The only reason this location received 1 star is because it would not post my review without it. Out of the 20 years of using Meineke, I have never been charged $75 for an oil change. Not even for Synthetic. Always avg $35-40. Had to take my biz to Precision Tune Auto Care. They treated me right on my Birthday
Got a dual exhaust upgrade on my car THE SERVICE WAS GREAT AND THE TECH DID AN EXCELLENT JOB THANKS GUYS👍👍
Very nice young men! They did a Great job with my vehicle! Thanks!
First time i went had a great experience but the second time i dont know they fixed the first problem. Then something went wrong. If u can stay with your car at all times
I will not take my car or recommend anyone else to take their car to this facility, especially if youre a woman. Even a simple engine light they said they would turn off, they didnt! Their customer service is not bad, but the owners attitude is not a good one. They couldnt find why the engine light was on.
Work was good the time was good.customer service was great.
Highway robbery
Had a 9AM appointment on 2/13/20, got there at 8:30AM and the location wasnt even open yet. Had to wait until 9:10AM before anyone showed up to open the shop. Produced my coupon for a full synthetic oil change, but was told they couldnt do it to a VW for the $49.95 price advertised and at no point offered to do any of the other services that are included in an oil change package. They only rotated my tires after I insisted multiple times. Not sure if I just caught them on a bad day, but Im never returning.
I am not sure if my fluid change was taking place because my stop engine light is on and I dont know why its on so Im hoping that all of my fluids was changed my transmission, my oil, and whatever other fluids needed to be changed that I paid for. Im hoping that it was changed and that was my only reason. everything else was superb!
Doesnt honor Meineke Coupons at this location. Does not honor appointments scheduled online at this location 😒! Do not recommend service, or check for ANY TYPE OF MAINTENANCE ISSUES WHATSOEVA!!!
I am always happy when I leave here! The father/ son team do consistently good work, at a fair price! THANK YOU
Very good customer service! Everyone was very helpful and service was very fast! I would recommend this place to anyone... Thank you!
Adrian s team always takes great care of me. They are honest and very efficient. Been going there for at least 5 years now. Thank you team!
Ive been utilizing this location for the past 3 months. The customer service is superb. I love the Father Son aspect of the business. Once I learned that this is a black owned business, my heart was filled with pride to spend my money here. I have 2 Jeep Grand Cherokees a Cadillac CTS and a Toyota Camry. This Meineke takes care of them all. I am always thankful for their prompt, courteous and professional service. Hutch
They won’t work on your car bad customer service just want to flirt
Its been good the 7 years I been going. But but recently I went and got a tune-up in the oil change and I asked them to check for any leaks on my power steering fluid and they did not
Had to order part, did not tell me & took a long time. Facility was unclean...
Thanks Meineke Car Care Center Staff on Jonesboro Rd, Forest Park Ga for assisting me on my car needs I will be back I highly recommend this place!!!
Adrian and staff do a great job at Menieke on Jonesboro Rd in Atlanta Georgia. Keep up the good work gentlemen!
Will never return to another thanks to you guy..no price check no public service anywhere on the lot. It very nasty no where to park. Fathers a complete set of slow, stupid, and retardation. Before wasting your time pass there shop and it a blessing two door down. peace
They were very outstanding on there service!
This Meineke is absolutely horrible and despicable. Firstly, the customer service and professionalism absolutely SUCKS. You would think that if someone is paying for services they would at least try to be a little kind but everyone there is beyond rude and unprofessional. Acted as though I was a bother and was a bit demeaning.My check engine light came on and it ran a code that stated my camshaft position sensor needed to be replaced and I guess threw out the number $370 as how much it would cost but DID NOT provide me with a cost break down so I thought that labor was jacking up the price. But I found out later once I FINALLY got an invoice that the parts were marked up a lot.They cut corners in terms of writing up invoices. I brought my car in to be repaired and it shouldnt have costed more than about 250 but it ended up costing 390. Totally taken advantage of. Explored the issue further and I now see they double charged me for parts so will have to take the issue to corporate. I didnt get my receipt until two weeks later and I practically had to beg for it. Wrote my license plate down wrong, didnt record my VIN, put the wrong address... just absolutely ridiculous and if you ask me, lazy. So if you can, PLEASE save yourself the headache and avoid this location.
I love this location. They are always fast efficient and reasonably priced.
Amazing customer service and amazing car Services. Have brought many of my vehicles to them over the years as I work up the street. Always charge fairly!
I hated it. They dont Honor their coupons. They dont even know what they have out different keep on a business should know that I wont ever go back
Just recently took my 2014 avenger there after going to two others. Customer service was great and I was in and out in no time. Will be returning for all my car and truck repairs.
Great customer service, very friendly environment. Gets work done in the given time frame
Had catalytic converter done within 2 hours. Very friendly, down to earth environment.
The service was fast, a little costly and my car is running a little funny, like it’s hard to pull and all I got was an oil change and a tire rotation. I hope I don’t start having issues with my car now... smh...
Theyre good with working on cars, but they could work more on their people skills
Would not recommend. Got diagnosis wrong priced $750 repair, recommend work not needed. Issue was only $300 repair.
Went to this location because Silver Rock Warranty referred me to this company for a diagnostic test on my car. When I came in I wasn’t greeted with a hello the guy at the desk look up from his cellphone and said how can I help you. As I’m explaining to him what I’m there for he for one doesn’t put his phone down nor does he attempt to ask questions about what I’m telling him. I explained to him that I have a 30 Day warranty with Silver Rock to have diagnostics tested on my car. He instantly says we don’t do that and if you want that done we have to charge. I then say to him well my warranty company referred me here, he then says well we charge for that. As I’m walking away he then ask what type of car it was. What difference does it make if you have already stated you don’t do that. What makes it even worse not once did he get up from behind the counter, not to greet me, not to find out information about what I was saying, nothing. Secondly he talked to me while tapping on his phone. And third no professionalism at all. I wouldn’t recommend anyone to come to this company. Plus the way the lot is, is a disgrace. It’s broken down cars everywhere no where to park.
My Daddy SHOP
Very dissatisfied with this business. Made an on line appt was prompt and on time no one there. Door stated they didnt open till an hour later. Why allow someone to schedule appt they cant honor.
Meineke on Jonesboro Rd has serviced my cars for years. The service is always A+ service. They are always polite. Ill be a customer for many more years. Thanks Meineke.
I love it here! Thank you so much!
Very professional and pleasant experience
Stopped by after retreiving my car from long term (5 year) storage. Very helpful and friendly staff took care of everything I needed and got me on the road quickly.
I love this because the price to fix my issue was cheap.
Was passing through on our honeymoon trip to North Carolina and had what I thought was major engine troubles. Called numerous places looking for help and no one had time to even look at it. He diagnosed the problem before he even loaded my SUV on the tow truck. To my luck it wasnt as bad as I thought, just a spark plug thrown from the motor. They had me in and out in a few hours and back on our way to North Carolina. Wouldnt know what we would have done with out finding a place that was as honest and that fast.
Always fast, courteous and thorough.
They were kinda busy before i showed up but the wait was worth it i needed a wheel bearing changed and it was so loud i could barely hear the radio all my lights were on in the car pertaining the steering and etc but the 3 hours were worth it car drives beyond silent and they kept convo on a comfortable level
On 10/21/17 I was in town from Chicago and my car needed brake pads so I visited the place and the team did a excellent job also the price is reasonable so I will be visited back in the near futureThanks Team and sorry for the late response
Great service. Reasonable prices. Friendly staff
Wow. This location tried to tear a new hole in my pocket!I asked for an oil change service, with the oil that I brought. The guy said $20.He came back and said oh this is synthetic. We charge about $90 for that.Are u kidding me? Your service shouldnt change because your labor and skill set did not change depends on the oil I got!I had a similar service done at Meineke in Louisville,KY and there were no issues with me bringing in my own oil.
I had a coupon and it wasnt vouched for. It wasnt a professional atmosphere. However service was fast.
Told me my car had a wiring problem it was just a battery like I said .
Very unprofessional and rude. The staff act as if youre a bother to them for using their services. I have been coming here having my oil changed for over a year. First off t hey had the doors locked and lights dim as if it was closed. Went in and my first coupon was not honored I was ok with that and willing to pay regular price. Then once they pulled my car back they said I needed special filter when I havent ever needed one in the year I been goin and that maybe I should take it back to Drive-time ( my car didnt come from Drive-time) and then went up another $10. So I left. Never will I go back absolutely HORRIBLE!!
Love them, they always take care of my car with love. Awesome service men.
Wonderful service, I was in and out glad I chose them.
On vacation, had car issues over holiday weekend, was able to get needed parts and repaired on 1st business day after holiday. Very friendly and above all...HONEST!
Went for a simple oil change now my car is smelling hot and keeps running out of oil. This is the second time ive had a problem from this company. I wouldnt recommend
Trustworthiness is important when car repairs and diagnostic is needed. I trust this location thoroughly!
Excellent service being a woman they made life so much easier thank you
Quick and good prices
Took my car in for check due to severe engine vibration. Mechanic took a look and said it could either be the ignition system ($400 with labor), or engine/transmission mounts ($700 with labor). Turns out, it only needed new spark plugs ($15), ignition coils ($50) and ignition wire set ($30). Saved a ton of money by doing the repair myself. Thanks for the honest diagnostic.