Employees love saying racial slurs! Embarrassing theyd allow people like that to represent them.

I would not recommend this company for anything. I order the product and they sent me a email saying my item was back ordered because it was a popular brand. When I contacted them to cancel it they sent me a email saying that I received my order when I didn’t. People please take you business elsewhere.Pam .

I ordered a travertine fireplace hearth from them. Paid $700 for it. Shipped perfectly but when I got it in the house and went to lay it on the floor is literally snapped in half and damaged my wood floor! Fighting with them now to try and get some compensation but already feeling as though my issue is unimportant to them as I sit around waiting for a response. I was going to order a mantel from them as well...this has certainly changed my mind. Hoping for a positive resolution.

I have put in an application there, I hoping to go to work for them!

I just got my free standing electric fireplace the wood has little holes all over it. I canot believe a company would send this out like this .trying to get a call back $799.00 is a lot to pay for damaged goods. Cherilyn Curths email [email protected]

I ordered a curved insert off Lowes website and got a flat screen instead. I had to pay $85 to send it back. Total rip off never used it. I ordered because I trusted Lowes. I cant believe that they do business with this shady company called renovations brands.

They will not help you out if you need it . They will drag things out and then tell you that you are past the point that they can help you. As a business owner i can not believe this is the way they treat their customers.