Able to return cash for cash pay with a smile when loveseat was too big. Started to ask about if it was still wrapped...clean return no problem.

Got an amazing sales representative Dorm. He got us a king sized bed at a wonderful monthly payment. The place is huge and well maintained with quality furniture! We will definitely be coming back! It also reports to the credit bureaus. Great friendly service!

I recently visited Sim’s Furniture in Florence for the first time when looking for casual end tables. They had several selections and they happened to be in stock. The staff was extremely helpful and the pricing was good. Even the young man who helped us load them was courteous and helpful!

Excellent staff!! Greeted me with friendliness! I have had an account with them and we bought new bedroom suite and was able to add to loan and payments went down! Excellent service!

By far the best service I have gotten from a furniture store EVER! My sales man Dorm Youngblood was very polite and very friendly. And helped me make a very informative decision on my purchase. Keep up the good work guys and looking to do further business with this store!

The staff was very courteous and helpful. They make the process very smooth. Highly recommend them for your furniture needs!

Great customer service and good selection and knowledgeable sales staff

This is Juanita ms Karen did a extremely good job helping me and my daughter find beds for our new apartment. Shop at sims and with ms Karen

We had a great time picking out our new living room furniture. It was fast and easy. Dorm was friendly and helpful and we are very pleased with our experience at Sims.

Ty was very helpful and went over and beyond for me. She was also very friendly and knowledgeable. I would come back in the future to get my stuff from here.

Highly recommend this store for any furniture need, the customer service here is absolutely amazing. I went in not knowing exactly the type of couch I was looking to put into my home and Ty helped me pick the perfect couch that would work for my whole family! Really felt confident in my purchase here! Will definitely go back if I ever need furniture in the future.

Dorm Youngblood was great! A true professional! He had just what we needed and arranged financing in about 15 minutes. We are loyal customers just as our parents were 50 odd years ago.

From the time I called and talked with Ty to walking in, they were pleasant, helpful, answered all my questions and wasn’t pushy sales people! I bought my brand new couch within 30 min all with ease, thank you Sims and thank you Ty

Awesome place to get your appliances and furniture they deliver to your home thank you .Im very happy with my purchase and the low payment plan so a big shout out to Tashina Manning..

Karen helped us and was there every step of the way! We furnished the whole house on a budget and highly recommend sims for any household needs!

Last year we got our furniture here and we got the best experience!! We are so thankful for these ladies in Sims I would recommend anyone to come see wonderful delightful Karen and a funny amazing Ty. When you get treated right you return so we had to come back and redo our bedroom set love it love it love it love it

Extensive selection of furniture items...no-pressure environment. Friendly and helpful staff.

Dorm Youngblood was so helpful with the purchase of our new bedroom set!! I love this place always works with what is perfect to fit our needs!! Always a repeat customer!!

This place has everything you need to furnish a your home and they have great financing options for any type of credit. The application process didnt take long at all. I was even able to rent a uhaul from them to move into my new place. Its a one stop shop for sure. Bill Due was incredible, He was extremely helpful, courteous, and knowledgeable. They also give a 20% discount to military/veterans, which saved me alot of money!! Cant say enough good things about this place!

I would highly recommend coming here for any of your home furniture needs!I went to Sims Furniture in search of a new bedroom set. I was impressed with their staff, they were very knowledgeable and friendly. They took their time asking plenty of questions to help me find exactly what I wanted/needed and never once made me feel rushed or like I was a burden for taking my time. I did find the perfect set for me and the prices were extremely lower than their competitors who had the same furniture. Thanks for all your help! I will definitely be coming there for my dining room set!!

I literally spent more time picking out what I wanted, then signing paperwork. They had so much to choose from too!! I work late and they ended up staying late for us to get everything done! Shout out to all of you, you guys rock!!!!

Great customer service and very helpful. Got everything I needed plus more at a great monthly price. Very Happy!

Dorm Youngblood is so professional! He took care of all our needs and had everything ready in 15 minutes! We are loyal customers as our parents were 50-odd years ago.

Great shopping experience! Karen was a fantastic sales rep.

Love coming to Sims, the team was very nice, Dorm was awesome we will most definitely be returning customers.

Very friendly staff, not pressured at all. Quick and fast with the paperwork. I have been a customer for 2 years+ and love this store.

Awesome people awesomely furniture love you guys thanks a million

I came in to refinance my loan. They had me already pre-approved prior to coming in. It went smooth and fast. Thanks yall

Wonderful shopping experience, Found exactly what we wanted, and the service is great. Sales associates Dorm, and Karen are fun friendly and personable. We will definitely continue doing our business with Sims furniture in Florence Kentucky!

THEY SERIOUSLY MADE MY DAY SO MUCH EASIER!! THANKS GUYS!

Always a pleasure to do business with them. Always friendly and always to work with you when you need it.

Went shopping for a bed-frame and dining room table. Dorm helped us and was very patient even when we said we were checking other places out to look for the best deal and options. All in all we went with Sims and are very happy with the service received!

The staff is very helpful and so friendly, Dorm checked on us every few minutes, then helped us with financing. The store is very clean and organized.

Had a excellent experience with these guys not pushy once so ever very helpful and quick process. Would highly recommend!!!

They are always so friendly and willing help you.

My friend bought a bedroom set and I liked it so I called to see if they had it in queen

Anything you need for your home furniture bedding kitchen jewelry This Is The Place To Go excellent people!!!!!

Fast process, friendly staff, good quality furniture, and all around amazing experience! Would highly recommend 😁

We had an amazing experience with Sims furniture of Florence. We worked with Dorm. He was so kind and friendly. He made us feel like friends instead of customers. We will use them for all our future needs!

Just bought this couch form Sims Furniture in Florence, Ky. I was impressed with our furniture salesman Keith McGuire. I will definitely buy from them in the future

Awesome people! We brought our 2 yr oldin with us ( you know how that is! ) they let him drag them around the store, when he got fussy they gave him cookies, and a teddy bear. We walked out with everything we needed and a happy kid!

Sims has always been very helpful and today was no different. We came in looking for a freezer and bed frame and thats what we are leaving with. Sims is the perfect place for someone who cant pay tons of money for home furnishings up front.

Wow!! Nice friendly representatives that were willing and ready to assist. I am so glad I allowed Sims of Florence furnish my apt home and I look forward to doing more business with them for years. I’m back again for the great Florence customer deliver, thanks again for everything.

This is my second purchase from sims furniture in Florence, and I’ve been satisfied each time. I am giving a 5 star review because Dorm was amazing and the customer service was great! I love my new sectional, I definitely will be back for other purchases. Thank you for the amazing experience.

I always have a great experience at this place the staff is very friendly

The best place to buy furniture top notch service and they will work with you!!

Always great help very nice and can always find what I’m looking for

Great help. got everything i needed. very friendly workers.

They’re so honest with their customers. They do whatever that can to work with you. It’s a wonderful environment :)

Very helpful, will never go anywhere else.

Ive gone through Sims three times for furniture, the furniture is great and the people are great come get approved NOW APPROVING EVERYONE!!!

My child needed to bed in box springs and they really helped us out we appreciate

Fabulous customer service! Nice varied selection. Timely delivery service! I recommend to everyone!

I bought some furniture at Sims in Florence and I was very satisfied with the way Dorm handled how he informed me of the durability of what I was looking for he was very knowledgeable of what he was talking about.I would go back again and highly recommend them

They Have Really Nice Furniture and The Staff is Really Friendly and Helpful

Awesomeness business. Very kind associates and been with them for over 5 years. Great products. Stop by and check them out!

Entered the store greeted almost instantly with friendly service found what we came for and the members made the buying process easy and painless will definitely recommend to any one looking for a great furniture buying experience! Thanks Sims

Great people to deal with.

Positive vibes great prices and good people

Fast and great service!

Sims Furniture has the best furniture I have ever purchased! Bill Due is the best Sales Representative! Unlike other places I have shopped, he is always friendly and goes out of his way to help you find what you’re looking for. More employers need employees like Bill!

Dorm did an excellent job making sure we received what we wanted and gave us an great deal. Highly recommended, excellent customer service!!!

Karen was very friendly and helpful with everything we needed. Definitely recommend visiting Sims Furniture for your needs!

Sims had a great selection of in stock furniture and the staff was great to work with.

Great environment! Everyone was super friendly and helped us find the perfect table sets and accent chairs for our place. Highly recommend!

We bought furniture at the Florence Ky store and our salesman Dorm was totally awesome and very helpful, would highly recommend him ..

I really enjoyed my experience at Sims Furniture Florence, KY location. Bill Due, our Customer service representative was amazing! He went out his way to make sure we got everything we wanted in the price range we wanted! I will recommend this company to all my family and friends!!!

High interest rate loan shark. Even if you pay off your loan early, their financing is designed so you have to pay entire interest payment. This is common for many lenders. It is what it is...like rent to own. I will add that once youve paid off your account, they report your account closed to your credit report which becomes a negative because you supposedly closed your account....which you should never do as it lowers your score.

Found what I was looking for from the start.Very happyI have bedroom furniture I bought from Sims 20 years ago!

I wasnt there to purchase anything at the time but the staff was super friendly even too my two year old daughter of which they let her try out the beds since we are moving her to a twin size. They even gave her a teddy bear for free which she loves a lot. Due to my first impression I will be back to make some purchases and I have a lot that is needed.

Need furniture but don’t have the cash ?Come here and ask for Bill Due, he will help you out!He went above and beyond our expectations and I recommend Him and this furniture store.Thank you Bill!

Sims has helped us out on multiple occasions and in a few tough times. They are always willing to work with us, and everyone at the store has gone above and beyond for us at one point or another. Definitely recommend shopping with them.

Karen helped us find everything we needed. Great customer service!

Francis was very kind hearted and helped me answer any questions I had with a calm and understanding tone. I would recommend coming to this location for your next purchase. Just ask for francis!!

Karen Welsh is awesome! She is very friendly and helpful!

Very good experience, very friendly and helpful!

Easy process and really nice furniture. You get what you pay for 😊

Karen was extremely nice helping my family get a couch Chairs and so much more but it was her being knowledgeable about all our questions and asking when she didn’t know to provide us the best service will come back every time!

Had an amazing time picking out living room and dining room sets with Faith! She is and was the best associate! I visited twice before making a final decision and each time she was very nice, helpful, and made me sure of all my decisions!!!Thanks Faith for an awesome job well done!

Love the customer service that they offer always willing to help with what ever you need. Thank you today Frances for your honesty and attention to detail!

My parents have been customers for 5 years and have never had any issues at all the process goes smoothly Bill at the Dixie highway store goes above and beyond to help them in store and out of store all around a great great guy and the store has the nicest staff too

Keith is the best!! He was so nice to us and did his best to get my parents the best price and help. I highly recommend Sims for high quality items for good prices.

Friendly staff. Good staff. They will work with you to stay in your budget. We are repeat customers. Lots of furniture. The only downside is not too many TVs or Dishwashers

Sims furniture had great great customer service the salesperson keith was very helpful in helping us pick out a new mattress he was helpful but not pushy the store was very accommodating to our three kids and set them up to watch cartoons while my wife and I made decisions. With customer service being almost gone in todays world it was refreshing to have great customer service and having a business work with you

Love this place! I came a few times because I’m so indecisive but everyone was so helpful and understanding. they helped me every time and never disappoint! Would definitely recommend for those looking to furnish their home 10/10

The crew makes things simple and explain things thouroughly. I build credit through them monthly. They work with your budget and the prices are phenomenal. Over time you can add items to your account with no down payment or any real change to your monthly payment. Fantastic service. I wouldn’t choose anyone else.

Karen was great and went above and beyond she is a great asset to your Florence team! Keep her here she is a huge benefit to this place

Great experience!!! Karen was our associate and she was AMAZING!! Look forward to doing more business in the future.

Great place with lots of furniture options. exceptional customer service with a helpful and caring staff. Came here for my living room and I was very pleased 😄

Went to Sims Furniture to just look and I was very pleased with the store and the sales people. I bought appliances for my kitchen and Keith (salesman) was not pushy, very knowledgeable, and I got a better deal than I could have ever wished for. I have been looking for kitchen appliances for several months and Sims gave me a deal I could not pass up.......you have a customer for a long time.....

Very nice selection of furniture and nice sales going on at all times! Got a very nice couch set and recliner for cheap, definitely recommend coming here. Plus employees were very nice and helpful when trying to choose what we wanted!

My experience with Sims was phenomenal! Faith was eager to help and explained everything so well! I will definitely recommend coming to see her to all my friends in need of furniture?

Had a great experience at Sims in Florence, Ky.My mom is getting a new bedroom set and Faith was very helpful and knowledgeable. Thanks for being professional and pleasant!

Bill @ Sims was absolutely amazing. He walked us through the entire process and was super friendly. ALL OF THEIR STAFF WERE SUPER COOL!!😎

Incredibly friendly and helpful. Very nice furniture and great prices! I highly recommend checking Sims furniture out!

Sims Furniture in Florence is amazing. They are always helpful and friendly. Faith is one of the best workers there! Go see her and she will help you find what you need!

Awesome people to deal with

Keith took time to find the exact coffee table I was looking for. He did not carry the style but offered suggestions and alternates to look at. Its rare these days to find a salesman in stores and even rarer to find someone willing to listen to the customer. Thank you Keith!

They have a great selection I never went into one furniture store liked everything they had and they have quality furniture

Great service Excellent people