I typically loathe the car buying process, and when it came time to buy a new car, I dreaded having to meet with a dealer. However, this is the first time I can say my car buying experience was actually very pleasant! We worked with Matt Harpe, and he was friendly and straight forward the entire process. The process was quick, and painless! I would definitely recommend checking them out, and asking for Matt!

Great serviceVery updated performance staffKeep me informed step by step

Alex was a fantastic salesman!! We loved his demeanor and knowledge concerning our new CR V. We would recommend him!

Purchased a new Accord yesterday. It could not have been a more pleasant experience. No high pressure. Always treated with respect. Fair pricing. Totally unlike the vast majority of my previous experiences with car dealers. And the best part of the entire deal was the salesperson, Laurie. Easily the nicest car salesperson I have ever encountered. I cannot say enough positives things about her. Good dealership. Good people.

Great service and warm hospitality. We were in a long road trip when we realized a dangling part, on calling this center, they calmy explained our.options.They even expediently repaired our vehicle and didnt charge us!!!!We want to thank Eddie the mechanic and also the staff for taking such good care of us.They also have a clean lobby and good restroom facility.Thank you guys !!!

Was stuck in a bad situation with 2 vehicles.My Salesperson Laurie, who is absolutely AWESOME, came up with a solution that satisfied all parties involved!!! I drove out in a brand new SUV!!Friendly, professional caring staff. Highly recommend going there!!When you do go there ask for LaurieShe is AMAZING!!! Thats an understatement!

I really wanted a Honda but they told me the sales manager was to busy to check my trade in and that I could go to Toyota. I went some where else and had a great buying experience. I didn’t get a Honda but I’m satisfied because the service was excellent.

Super great dealership! The no doc fees is no joke. I drove from NC to SC to get our perfect vehicle. I negotiated the deal online and there were absolutely no surprises. We were in and out as fast as possible.

Management is super nice in the facilities are very clean

Excellent customer service from purchasing a car to maintenance. Everyone is very friendly and helpful.

Cale Yarborough Honda has the BEST service department. Matt Clark always provides excellent customer service and I trust him. He is the reason I will continue to buy Honda vehicles from this dealership.

I Received Very Poor Service . The Girl That Takes Your Information about what’s wrong with Your Car In The Florence Sc Dealership when you first Drive In with The Blonde Hair Just Don’t have A Greeting Attitude When You Come there To Get Your Car Service, It’s Like She Don’t want To Really Help You. Customer Service isn’t Her Thing . When I come There I Really Don’t Like For Her To Help Me. The Guys There That Do Customer Service They Are Awesome They Break Down Everything And Explain it To You, She Doesnt Have What it Takes, I Waited 3Hours Or So to get A Oil Change, But That’s Fine people That came After Me About 6or 7 People and I was still There, The Point is She came Bake And Forth and Never Once Said Anything or They are Working on your Car, Just Nothing And I was the Last To Leave There During That Time, Common Curtsy Is Due To All Customers That Come I always Get Bad Service When I Come There And She Waits On Me.Unsatisfied Customer.

Always an excellent choice to buy a vehicle or service your own. My number one choice for the past 5 years since they sold my Civic to me.

Best people to talk to in florence.

Quick service but expensive.

Awesome service department, helpful, friendly staff. They always make sure that the necessary services get done.

I just purchased my third Honda (the 2nd purchase with Cale Yarborough), and this buying experience was even better than the first. The staff are friendly, knowledgeable, and attentive.I had the privilege of working with Laurie this time, and she was absolutely amazing! She truly listened to the wants and needs I had when trading in my car for a new one. She made me feel like a person and not just another sale attached to a commission. She really went the extra mile with little touches (refreshments while we waited on the new car to be detailed, putting an over-sized bow on the roof for a photo op, etc.). She has even followed up with me (as well as other members of the staff) to ensure that Im still loving the new ride and have everything that I need. Out of all of the car buying experiences that Ive had, this one has been the best so far!

I was privileged to work with Ms Beverly Whittington of Cale Yarborough Honda. Ms Beverly made the car buying process easy and smooth. Their sales manager did a wonderful job of ensuring I left with a vehicle that fit both my needs and my budget. I’m grateful for the host of staff at Cale Yarborough and am happy to refer any of my friends, family, or colleagues there. I am 100 % pleased with my purchase.

I was on I-95 when my window regulator broke. They fit us in on a Friday afternoon and we were back on the road. Kudos to Brandi and the service team.

Worst dealership ever I experienced, delay from appointment to service, highly demotivated employees .

We just leased our second vehicle from CYH on 12/28/18. We turned in our 2016 Odyssey and got a 2019 Pilot. I cant say enough nice things about them. Great customer service from the test drive to the financing. With our first vehicle, we always had a great experience with the service department too!

Called them for warranty problem. I travel for work and cant always use my dealer. Tried to make appt to bring car in. They said i could rent a car to drive while mine was being repaired. ??? They dont do loaners. That is crazy! Im gonna pay to rent a car while my faulty honda that is brand new is being fixed? That is a joke. Shame on you vale yarborough

I definitely recommend Cale Yarborough Honda! I leased my new 2019 Honda Fit from them and it was a great experience. Jamel Lyde is the man to see. He spent most of the afternoon with me, and was very patient. He did not try to push me into something I couldnt afford. This is my 7th Honda! Go see them today!

Short conversation with the salesman. Nothing they would be able to show me. Didnt even try..

We just bought a HRV from Roy Mccollough. He was awesome, and made the process so easy!

Excellent service always get a straight answer to my questions

They great! Come see them Honda owners.

Wait time will kill you. 3 hours i waited for an oil change.

Great place to purchase a new or preowned car. Plus the service is great.

Courteous service

I had my car serviced here. As usual I found the staff to be pleasant, helpful, and caring. The waiting room is extremely pleasant and safe. I was thrilled at the cost. It was ultra reasonable! Thank you, Cale Yarborough Honda.

I had a bad experience with this dealership. My personal feelings some what aside the selection of new and used cars is nice and the staff is friendly. I recommend using your own bank if you have that option and dont buy the extended warranty for a used vehicle If drive a lot. Other than that 3 stars. If I had read the fine print instead of taking what the sales manager said at value I might would give them 4.

Love my new Honda

Thanks for the help. Great customer service

We have been driving for 2 days from New York to Florida. One of the indicator lights came on and we found Cale Yarborough. They were knowledgeable, professional and reassuring. They had us on our way in no time. I highly recommend this dealer and service department!

Great experience

Parts depth very professional.

I LOVE my new Accord! Antonius Robinson was beyond helpful and knowledgeable! He made me feel like a person, not just a sale. I wouldnt have gotten everything Ive ever wanted in a car without him!!

Great service department.

Walked in looking for a good commuter vehicle with a certain price point in mind. Lucas was there to welcome us and listened to all our wants and needs. He took us through a wide array of vehicles, all with different options, he listened and noticed all the features we took too and eventually came a cross a vehicle that had it all. He was not pushy and didnt force anything on us we didnt want. Through the entire sales process made sure he worked with the service dept and finance to make sure we got the best deal possible instead of just making a sale. He went above and beyond making our experience five star. I would recommend Lucas to everyone. He helps you find what you are truly looking for in a vehicle.

Service was quick. A lot if people not wearing masks.

Very friendly staff. Salesman was great.

I was actually passing through Florence and I had some car trouble with my Honda Accord so I took it to the Cale Yarborough Service department. Their service department was great! I have to especially thank Logan who took the time to explain everything-allowing me to ask questions and he offered different suggestions to make me happy. I appreciate the way he went above and beyond and it speaks volumes of the staff at Cale Yarborough Honda.

Bad experience with salesman On a 2017 Honda Accord ...

The girl in service department had no clue what I was their for even after making a appointment for 9:30 am . Honda sent me a letter about the recall and that I would receive a rental car for the day of the repair she told me that was not true that it would cost me $25 a day she said I dont know why they told you that even after I showed her the letter she still said that was not true never asked her supervisor or any other employee. So I was late for work but they did not care one bit . And I asked them to check on a few other things for me and they finally called me back with a price of changing oil oil pan seal oxygen sensor and checking for AC problems I didnt write down quotes but about 500 to 600$ I dont recommend them for any repair unless its under warranty I went to a shop on irby st and for all the items listed it was $338.00 and I asked two people to speak to manager and I have yet to get a call back

Battery went dead on my 2017 Honda Accord. Went in without an appointment and they took me right in. Since my car was still under the 3 year/30,000 miles warranty, they replaced my battery with a new one at no cost. I appreciate the great service department here and only allow Cale Yarborough Honda to service my car. Great employees with excellent service

My husband and I were in there today. The sales lady we had was super nice. I believe her name was Amber. We had a trade in that was in excellent condition and we understand that we owed money on the trade in. The problem we had is that it was almost 4:00 and that we were not offered any kind of maybe a little higher payment in a new car. All we were told is you are upside down in your car and there is nothing we can do for you today! Well we understand that banks have there rules and so does car dealerships, but it just wasn’t fair that this was what we were told and then that’s just it!! Cale Yarborough has commercials all the time we are here we will help we’ll they didn’t help today even just talk about maybe a little more. Plus the car we test drive smelled like a pack of cigarettes and had a burnt hole on the console. The sales lady did her job, but the finance people could have helped more in my opinion.

Both Derek and Logan in the service department were a tremendous help for me. I had a noticeable issue with my transmission in my van. I called and described what was going on and Derek got to work looking into the problem. Within minutes he had information pulled regarding my issue and how it was to be resolved. The best part was, he was able to get my on the schedule for the next day. Once I arrived at the service dept, Logan was there to help me. He described everything they would be doing and assured me nothing additional would be done without calling for approval first. Before I left my van with him, he gave me a print off describing the issue that Honda had found and what the protocol was to repair the issue, so that I could see it all in black and white. When I went to pick up my van it was running like new, just as promised. The shutter is gone and I am relieved to have a permanent fix. Thanks Logan and Derek for your help!

The staff at Cale Yarborough could not have been nicer. They were extremely kind, helpful, and professional. They made my car buying experience seamless and pleasant. I highly recommend working with this branch. Thank you, Cale Yarborough, I love my new vehicle!

Cale Yarborough Honda was not my first pick in looking for a vehicle. Oh how I regret that. As soon as I stepped on the lot Laurie helped me every step of the way and showed me exactly what I wanted the very first time. Laurie and Jason worked very hard to get me the very best deal outbeating my bank and credit union getting me a very low interest rate.I received the very best care from Laurie and the Cale Yarborough Team. They made my first car buying experience very easy and worry free. I am very thankful for Laurie and her team.

Its just cars, no accommodations or anything, just cars. I would have liked some free milk or something. But I cant complain.

My daughter was traveling from Atlanta to Southport NC on the day before Thanksgiving when she had a problem with her Fit. Late afternoon right before a holiday in an unfamiliar place. She found this dealership nearby and they could not have been better. They fixed her problem and had her on her way in just a few minutes. Great service department!!

They had a great selection of cars to choose from, and the staff were very knowledgeable. In the end, I left the dealership in the car I’ve always wanted. Highly recommend Cale Yarborough Honda, for your future car buying needs.

Great salesman!!!!💜💜💜

I was greeted so nicely by Mr Marty League as soon as I stepped out of my car. He was helpful, respectful, and he even got me a good deal on servicing my vehicle. He explained everything I needed to understand, such as my recalls and a better oil change for you money. Brittney Sullivan was helpful at checkout and so was Lindsey Collins.

Always excellent service.

I can’t adequately thank our salesman, Campbell, enough for making the purchase of my 2019 Honda Pilot a pleasure. I have, like many others, had horrible experiences at dealerships. I can honestly say this experience was the exact opposite. The sales process and absence of pressure to purchase has improved tremendously since my first visit to Cale Yarborough Honda a number of years ago. Thank you!If you are in the market for a new or used Honda be sure to go see Campbell.

I started looking on their website one night for a 2018 Honda Accord Sport. I was sent up with an appt and went to the dealership 2 days later. My sales woman Laurie, was the absolute best! She, along with Amber and the finance manager made my experience sooooo easy. I left there with better than what I was wanting. Laurie got me in a 2019 Honda Accord Sport instead! Cale Yarborough was awesome and I would recommend them to any and everyone!!

From my experience, take a short drive to Myrtle Beach. Take SC 31 South at Conway to Surfside, turn right on bypass 17 andEast Coast Hondais a mile south. They are honest, reliable, easy to buy a car from. You will be amazed at how much you will save, and you can enjoy eating fresh seafood at the hundreds of restaurants here!There success is based on, HONESTY IF THE BEST POLICY!The other Honda dealers could learn a lot from them!

My 15 year old daughter and I were set to travel from Hilton Head to Washington DC on a Sunday to meet my parents for her spring break. When we stopped for gas at the SC NC border my check engine came on in my 2005 Honda Accord. We went to Advance Auto Parts in Dillon where they checked it and advised that we need to take our car to a Honda dealership. We then went to the dealership which was understandably closed on Sunday evening. We were able to make an online appointment and went to the dealership at 7:30am when they opened.Our entire experience from pulling in to the garage to picking up the car the following Saturday could not have been any better. Every person we dealt with was kind and fully explained the issues with the car. I truly appreciate the kindness of Matt and the entire staff during our time at the dealership, telephone calls and ultimately picking up the car after hours. Each person was kind and accommodating.The car was repaired and is running perfectly. The repairs were necessary and were fairly priced. I truly appreciate the service department and the staff at Cale Yarborough Honda. Will be back to buy our CRV!Thank you,Megan

Beverly was an AMAZING sales woman. She did everything in her power to help me get my car. She stayed late hours and made sure everything was in order! If anyone visits Cale Yarborough, ask for Beverly!! You won’t regret it!!

My wife a I where shopping in Florence today and notice we had a low tire on our Acura. Stopped into the service center and we where quoted 24.95 and had our tire repaired and were back on the road in 30 minutes. Great service. We will be back for to have our car serviced in the future.

They have a wonderful staff that is always happy to help! Matt and Logan in the service department are fantastic!

I sure enjoyed the sale person that help me Lord he did have a lot patience and answer all my questions I ask of him. He also help me transfer all my things out of my other car What a mess What a patience he had, Thank you so very much

The BEST service department experience Ive ever had with any dealership. This was my first Honda ownership and it was a pleasure. I couldve been over charged for the requested I made but the wasnt. What dealership does that. A WOW MOMENT.

They have nice vehicles, the staff is helpful and friendly, and they really help you get into a vehicle you prefer.

I came to look at getting a new Honda and Brian was very helpful, knowledgeable, and friendly. He was not overly pushy and gave me straight forward information about the civics. I own a Honda currently and HATE it, so I was very against getting another Honda; but I wanted to know my options. Brian managed to talk me into wanting a Honda Civic, showed me all the features, and talked with me about the process of buying a car. Brian deserves 5 stars.I came back to look at the Honda Civic less than a week later, thus proving that I was serious about this car. Brian was busy so we said we would work with another sales associate. After describing what we were looking for, we were passed to a sales associate. We again described to her what we were looking for and she said I dont know much about that car. Let me pass you onto another sales associate. So we were passed to our 3rd associate that day. This sales associate made me feel like I was wasting his time and that I was not serious about getting the car, despite the fact that I had now returned to look at this car twice now. He was not helpful during the test drive (Played on his phone in the back seat) and claimed to have sent me emails comparing the Honda Civic to other cars that, to this day, I still have not received., they claim that to get the model, color, features, you have to wait 4-6 weeks to get it and they charge you extra to get it. Most dealerships promise it within 48 hours and swallow the cost! They made me feel very poorly about buying from them. Honda is once again a car I will not bother buying.

Very disappointed. I went in to the service center after scheduling an appointment due to my weather stripping pealing off on both sides of my car. My Honda is 3 years old and I purchased an extended warranty up to 120,000 miles. I am at 63,000 miles. I was informed my warranty did not cover this service but they would help me if they could.I purchased the parts for $60 and a week later took it back to be put on once they arrived. I arrived at 8:15 AM and at 8:45 AM I was told it was finished. The bill presented to me for 30 minutes of labor was $225!!!! I stated to the service representative that I was very disappointed and that this seems unfair. I was met with a blank look and no response expect here is the bill. If my math is correct this adds up to $450 an hour for labor charges. My next question is where can I apply for this Million $$ a year paycheck??It is very unfair that shabby craftsmanship is pushed down the Honda consumer and without blinking an eye the Cale Yarborough service counter hands you a bill without even considering perhaps involving a manager to discuss the situation with a disappointed client. I will make sure everyone I meet understands exactly what motivates this dealership.

Laurie got me what I wanted! Luv her! Thanks Honda

Bought my Ridgeline here, very friendly, sales part was better than other dealers. Had my 45 day checkup, friendly in and out in 30 minutes.

I call to try to talk to the manager about a vehicle they haven’t sold at the auction, I clearly see what the adjusted MMR is, and they want to talk to me like I’m a nobody and act rude on the phone. I hear people laughing in the background on speakerphone. Never again will I do business with this joke of a dealership nor will I recommend anyone do so either. Very unprofessional and rude. I wish I could leave ZERO stars.

Great place and freindly people But if you plan to purchase a Car here. I DO NOT RECOMMENDED JAMEL LYDE ! FIND ANOTHER SALES REP! .hes very dishonest this Guy is a Clown and only cares about his commission. Typical Car salesman! And the Finance Managers arent too far Behind

This was the most amazing car buying experience that I have ever had!! This is the place to go but a new out used car! Just baught my daughter her 1st new car, and Shanw Wellington (the salesman that sold it to us - a 2018 Nissan Maximia) was the best!!

After taking my Vette to the Chevy dealer for an alignment to find out that it was too low to go on their machine, I was told about CY Honda. Great people, less expensive than the Chevy dealer and my car drives great now! Definitely will be the only place I go to for alignments.

My daughter and I went to Cale Yarborough Honda after going to ALL the other major dealerships in this area. For 2 days we went from one lot to another and I was just so disappointed at the extent that people go to just to sell you a car. I must say that this place right here gave us a car buying experience we wont easily forget. I was really impressed with our salesperson Brian Conner. We werent pressured into anything, we were treated like I think everybody should be treated when faced with making major decisions. I understand that we can all have very different opinions about how things appear, but this mine. Thank you Brian, Jim Jones and the service dept. for putting a smile on my daughter and grandsons face. Well be back.

Bought the perfect car from laurie...she was the best. I told what i wanted and she literally right to the car i wanted and i instantly feel in love. She was Great! definitely go to Laurie.

The folks in the service department are friendly, curteous and professional. They do their best to get you taken care of quickly. Ive had my car serviced there for years and have been pleased.

Amazing staff and very friendly. Theyre new car salesmen will do everything they can to get you a new car with a reasonable monthly payment. Great service department

It was great working with Brock. Very helpful made process less stressful

Nice place to get you a new or used car. I got mein last year and love it

Had a very good experience. Jeff Metcalf gets the 5 stars. Very pleased with the vehicle we purchased!!!!

Worst service I’ve ever had!!!

I’ve bought a few cars in my life. It was nice to buy a super vehicle, Honda Pilot Touring AWD from Cale Yarborough Honda in Florence SC, a car dealership that supports our MIlitary. Keith, Laurie, Amber, and the team answered all my questions as they showed me what Honda has been up to with the marriage of the latest technology, comfort, and versatility in a touring vehicle. We looked at Lexus, and for a lot less money you loose nothing but the high price. The transaction was low pressure and they will work with you to feel like you got a value for your effort. Thanks everyone!

I was looking to replace a 10 year old car - wanting specific comforts and having a defined price point. Kedric worked with me for several hours test driving cars, going over the numbers, and came up with the perfect solution. I won’t go into the details. You will just have to go and see how accommodating Kedric (and Jason) are for yourself. I am only sorry that I didn’t START my new car search here.

Matt was very friendly and helpful! I will do business with them again

Customer service was awesome!!!!!Technicals was professional service was fast and accurate, the salesmans still courteous even are selling you the car its not all about money, cale Honda done got me convinced to buy our trade with them again

Good dealership! Friendly, fast, and inexpensive!

Great car-buying experience, Everyone at the dealership was accommodating but no pushy.

Was there with a friend, there waiting area had great cappuccino!

I would definitely recommend Cale Yarborough Honda to anyone that is looking for a great deal on a Honda! Laurie Barfield was my sales person and she was awesome and really knew her stuff about Honda’s! I had a great experience and would definitely buy another car from her!ThanksJennifer Foy

There professionals and honda have some of the best cars and the people there are nice and just take your time and see what you want to buy thanks honda for so many years of experience and great times with your cars the place has coffee and water and Vending machines the place cant be any cleaner when ever we go in there the people have a great Attitude and understand what you are looking for Thanks honda And cale yarborough honda.

Another service department nightmare. I will never buy from them again. If you have a documented well known issue (since there is a software update to supposedly fix it, it is a known issue), dont tell me there is nothing wrong. I was stranded yet again today in my 2014 CRV with only 21,550 miles. Same issue. After assistance from strangers because the dealership employees were too busy socializing and laughing while a disabled customer was stranded alone in a parking lot in this heat, I proceed to leave the car at the dealership. I was treated rudely because I was complaining too loudly? If you would have provided good service the first time I would not have been stranded again today. I was down the road from the dealership...2 miles or less. All I needed was a jump to get it going again in order to bring it to your service department. You expected me to pay for a tow on a car well within warranty with a known issue? And then expect me to not be upset? While you sit in the A/C and make excuses? And then you are rude with a bad attitude because I tell it how it is in front of other customers? These unpleasant conversations would have been avoided if you would honor your promises, your warranties, and, in general, treat people with respect. So I will shout it out to anyone thinking of buying from you!!!!!! I wont again! You need training on how to provide decent customer service!!!!!!

Great staff and timely service. Cant help but feel I am paying much more than I need to however. You can take your Honda to any number of other service shops and receive the same thing for much less $.

Service is always great, not a long wait with no appointment.

Great staff. Friendly, wonderful to work with. Dont believe I would go anywhere else.

Friendly staff great service. They make you feel like a VIP .

Kedric Solomon is an experienced knowledgable salesperson that, as he says, allows the vehicle to sell itself and assists the buyer; great personality, work ethic, and did I say knowledgable. Thanks Kedric for staying late to assist us, and covering every detail and function about our vehicle.

Parts and services are so expensive and very rude! Especially the mgmt. Did not even try to accommodate me. Will not recommend buying a car from here! Service does not speak up to there name. If I would have known this I would have never bought a car from here!

Was told my Finance loan was 6% by JAMEL LYDE......ONLY TO FIND OUT IT WAS 13%! TY JAMEL LYDE FOR LYING TO MY FACE T9 MAKE A COMMISSION! DO NOT DO BUSINESS WITH THIS GUY OR THE DEALERSHIP. #SNAKES IN THE GRASS

Awesome Dealership, Great ppl. Ask for Lorry if you go. She will help YOU.