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Birds Automotive Repair Llc
1431 S Church St, Florence, SC 29505, United States
Comments
Jo
Review №1

Very fair, would recommend to anyone looking to get a vehicle worked on.

El
Review №2

Great place. I take my Honda & Yukon here & Mrs Margaret & her son are so kind and honest. I truly love love love them.

Ta
Review №3

Excellent family owned and operated shop! Mrs.Martha is a doll and customer service is off the charts perfection. The find the solution and fix it as quick as possible. Their labor prices are fair. My truck just has very expensive parts. I would recommend any and everyone to go here. No job to big or small for them. 🤗 Tell them Ms. Robinson sent you if you decide to check them out.

Be
Review №4

Very competent and caring staff. They are very candid about what needs to be done to your car and will fully inform you before doing anything. Quite refreshing.

Jo
Review №5

My vehicle broke down outside of Lamar about a quarter of a mile from the four-way intersection stops four-way stop sign just before you get on I-20. Got the name and number of birds Automotive from one of the people I work with who highly recommended them as they worked on her sons Tahoe in her husbands truck. I called and left a detailed message and about 10 minutes later it did get a return phone call and spoke with birds mother who runs the office. Gave her the information I have already had a tow truck on the on the way and we drop the vehicle off fill out some paperwork and they told me theyll be looking at it tomorrow and give me a call and give you a heads-up about the situation. They were prompt and professional on the phone. And I can also say for the Auto Exchange towing service Alonso he came out and put me on the tow truck was actually very helpful professional and deliver my car with no problems.

Ru
Review №6

Mr Bird Is the shop to be if you love your car and want it running right? He get me right all the time a little expensive but its worth it if you want your car running good👍🏽😀

Ch
Review №7

Sent my 19 year old daughter here.Martha and Richard took good care of her.Honest and reputable.Highly recommend.

Br
Review №8

Experts and Trustworthy. The only place in town I would ever take my car.

ma
Review №9

Very professional and the staff is very nice.

Ca
Review №10

I dropped my car off to fix the driver side door. They couldnt fix it. Now I cant open the door from the inside and they cant tell me why. So now I have to take the car to another mechanic that knows what theyre doing to fix this. DO NOT TAKE YOUR CAR TO THIS PLACE. THEY DO NOT KNOW WHAT THEY ARE DOING!Go to Woodards Automotive!

Pe
Review №11

This place is awesome. I found myself with no help on the side of the road yesterday. My husband an hour away and I went to this business and they helped me. It was at the end of the day and I know they were ready to go home but they were so polite and they stayed and helped me so I would get home safe. Totally 5 stars

Ti
Review №12

We love them!! They are professional and do amazing wk!!

Cl
Review №13

Had them install a 4 point traction bar on my Focus ST. They did great work. Very clean install. Nice people with a clean shop and very fair prices.

Jo
Review №14

Lied to me about my care, and there was something different than what was discuss

Fr
Review №15

On my way home from Myrtle Beach and my brake line busted on my car, but how lucky I was to find Birds Automobile Repair. These people are pros, ASE certified, a clean shop, facilities, and honest people. And I saved a lot of money, forget the dealerships. They took great care of us.Thanks again for saving my family!The West Family.

Do
Review №16

Great mechanics and staff. They inspect and diagnose actual problems... not just your manufacturer suggests.... like many places. Theyll even help you find ways to reduce parts/repair costs.

Ta
Review №17

Friendliest staff I’ve ever had the privilege of doing business with! Very courteous and professional. Their customer service exceeds expectations every visit! I will never choose any other than Birds!

Mi
Review №18

PEOPLE LISTEN UP: I know there are a lot of people who are like myself and good reviews to find the best place to go, to eat, to stay. Well please read this CAREFULLY!STOP SEARCHING!!!!!! If you are reading this then you have found the best garage around. I have been to a million garages and NEVER found one anywhere close to this one.I came to South Carolina from NY and purchased a car from a used dealer. I heard a scraping sound shortly there after in the front brakes. So I googled and found Birds Automotive. So I traveled over a half hour and one arrived I was pleasantly met by the owner himself Richard Bird. What respect and willingness to help me out. He got my vehicle right in by one of his ASE Certified Techs. Within a rather short period of time he came back to tell me it was a simple object I must have ran over and that there was nothing wrong, furthermore to secure my safety his skilled staff did a full inspection on my car to deem it safe. He came back again and didn’t try to sell me things my car didn’t need. He simply said everything looks good and tight. Only thing you could prolly use some oil. Man I was so happy that I wasn’t being sold a dream and asked that man to please go ahead and change that oil.Second visit. I had an issue with my vehicle where my oil cap flew off. So I contacted the same garage and do you know I got the pleasure of speaking with Mr. Bird himself again! He encouraged me to drive this vehicle in. So I got down off the roof job I was in the middle of and drove it in. I arrive and one again the owner pleasantly meets me at the office counter. He offers to pay me back for the oil cap I had to purchase umongst said he will go through and clean everything under the hood up and even replace the serpentine belt at no cost to me if oil leaked and is causing it to slip.PEOPLE NOW LISTEN YOU WONT FIND THIS TYPE OF SERVICE ANYWHERE AND I BEING A BUSINESS OWNER AND WORK WITH HUNDREDS OF PEOPLE I WILL NOT REFER THEM TO ANY GARAGE OF SKILLED, TALENTED, and POLITE people as this on.Take you issues to Birds Automotive Repair.ABOVE AND BEYOND SATISFIED CUSTOMER!

Ji
Review №19

Excellent service every time my Jaguar goes in for repairs or check-up. Plus recommended advice on upcoming services. Simple by-the-book, services. Thanks Birds Automotive Repair

Bl
Review №20

Really nice guys here. Honest. Guys at dunrite trashed me for having an older model truck but Birds was happy to take on the task for me. Like seriously dunrite I can fix almost anything on this simple truck myself its just that birds was willing to do it no problem

Jo
Review №21

Wonderful Place! Traveling for work and my truck started acting up. I googled mechanics and found this place. I came by and Richard pulled me right into his shop after explaining my situation. He was slammed, as any good mechanic should be, but he didnt hesitate to help me with my truck. He found the problem and I was on way in an hour. Family owned and operated too. Thanks Richard!

H.
Review №22

Richard Byrd is a top-notch mechanic. He is a GREAT diagnosticion. He is not apart jockey When you leave you will feel confident your problems have been solved.

Ot
Review №23

Love . Truly the best mechanic in this area and most trusted...

ko
Review №24

Hes not only good hes great. This is the best place by far I would recommend anyone the Bird Automotive

AD
Review №25

Great people. Great service. Highly recommend them to anyone

SC
Review №26

Been coming here for a long time. Never had a complaint and the work being done is 5 stars all day.If you need a mechanic you can TRUST WITH CONFIDENCE, then bring your vehicles here.

De
Review №27

I LOVE this place...Mr.Richard and his techs are good workers and his wife Rebecca...I would recommend anyone to take there car here for good QUALITY service.....hes also very honest and dependable!!!!

In
Review №28

Our first experience was great. They have amazing customer service, seem very knowledgeable and fair.

Pa
Review №29

Traveling with my truck and they did everything they could to help me out. Really nice guys, fair and honest as far as I can tell.

Je
Review №30

I have been taking cars there for several years and they have been top notch and do not give me a list of bs problems. They have a great staff and I would recommend them to anyone.

Ca
Review №31

Amazing service everytime I go!

Sh
Review №32

Very good work.

Ad
Review №33

Very Professional business. With knowledgeable mechanics.

Ja
Review №34

Outstanding Customer Service, Professional Repairs, and have always been treated like family.

tr
Review №35

Very kind and respectful and the staff is very knowledgeable about vehicles

Ma
Review №36

Family oriented, honest owners, experienced techs. The only place I like to take my vehicle.

An
Review №37

Great customer service 👍

Th
Review №38

Excellent service

lo
Review №39

Very nice people

Je
Review №40

Good customer service.

Jo
Review №41

Same day fix!

Ma
Review №42

Great and friendly place

Ju
Review №43

EXCELLENT

Information
43 Comments
4.7 Rating
  • Address:1431 S Church St, Florence, SC 29505, United States
  • Site:http://birdsautomotiverepair.com/
  • Phone:+1 843-661-7691
Categories
  • Auto repair shop
Working hours
  • Monday:8:30AM–5:30PM
  • Tuesday:8:30AM–5:30PM
  • Wednesday:8:30AM–5:30PM
  • Thursday:8:30AM–5:30PM
  • Friday:8:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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