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Cut Rate Auto Parts
4026 Dort Hwy, Flint, MI 48506, United States
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Cut Rate Auto Parts
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EK
Review №1

SIGN SAYS TOP DOLLAR OAID FOR SCRAP CARS REFUSES TO BUY A CAR BECAUSE OF NO CATALYTIC CONVERTER! SCAM ARTISTS AT THEIR FINEST DO NOT TRUST THEM. THEY WOULDNT TAKE MY SCRAP CAR AFTER SOMEONE CUT THE CATALYTIC CONVERTER AND SMASHED A WINDOW OVER NIGHT! ITS A SHAME THIS IS WHAT CUTRATE BECAME AFTER THEY GOT CAUGHT BURNING THEIR BUILDING DOWN! DO NOT GO THERE!

Lo
Review №2

Awesome good place to go for parts

To
Review №3

Clean, decent customer service dept./ areaQuality used auto parts a a VERY FAIR HONEST price. I try here 1st, then check those other salvage yards.

ja
Review №4

People dont even know what they have in inventory.. you gotta check for yourself.. even a simple rim.

Le
Review №5

The employees there and the owner was way more than helpful with everything I needed from there they worked with me to get what I needed from them I would rate them a 10

Ch
Review №6

I called in the morning they stated they had lots of what I had wanted (17” rims) and for me to come in and get them took off, I came into the junk yard and they told me they’d take my number and call me when he got me tires and rims pulled . Hours passed I called she said he was on lunch she knew he had them pulled just didn’t know where . I came into the junk yard, yet again waited 30 mins for them to say they didn’t have the parts . Barley said sorry offered no alternatives WOULDNT RECOMMEND

Do
Review №7

Called the place for an alternator three days ago said it was on thd shelf. Come in to get it and nothing. They said they had one it needed to be pulled. I paid for it came back after work nothing. They had me wait for an hour while it was supposedly getting pulled only to tell me they didnt have one! Horrible business wasted my time and money and refunded me an abnormal amount of change as well. A big huge thumbs down to this business.

Ke
Review №8

New management is excellent and the cashier has excellent customer service skills

Th
Review №9

Enter at your own risk!

AK
Review №10

My dealing with them didn’t go smoothly at all. From start to end it was just very dysfunctional with how this place is run and operated. On the plus side everyone was easy going and nice. Now the bad. I had called and asked for a part and they said I must prepay for it so it would be ready for pickup on a certain date, but when that date came it wasn’t ready so after a long phone call the manager said he would try to get me bumped up so I could get my part later that day. True to his word the part was ready later that day, so I made the over 1 hour drive much later in the day than originally planned. When I arrived to get my part, it was the wrong one, and after waiting for them to search the entire yard they didn’t have the right one so I asked for a refund. After several days it hadn’t been posted back to my credit card so I started calling trying to get it corrected. But after calling multiple times and talking to different employees about it and leaving my name and number multiple times because “someone would call me back”, no one ever did call me back or take care of this from their end so I had to reach out to my credit card company and they had to get my refund back for me. It took over a month to get my refund and the whole experience was just stressful. Save yourself the headache if your going to deal with these guys and go deal in person and look at something with your own eyes before paying. While I was in the place several people that had paid for things came in and the parts that where supposed to be ready for pickup where not.

Jo
Review №11

The lady with no front teeth at the front counter.... horrible horrible horrible. Turns minor customer service issues into a cluster @#$% when I was there last week.. You guys cant even do store credit that most salvage companies will do for wrong products that were sold wrong by you!!! I understand not doing a refund but not allowing store credit based on her lack of follow through when I asked if you guys had a particular product for my wifes car over the phone and she said yes and come to find out that it is the wrong part. She just read the sign of no refunds on the phone when I carried today. I just paid $75 to NEVER deal with her or your business again.

St
Review №12

Bad Service. Bad business

St
Review №13

Did not get what I paid for and they would not give me my money back, there crooks

Ma
Review №14

Great staff, excellent service and competitive prices!

NL
Review №15

Not alot of help,, guy with the one tooth was just rude

Br
Review №16

Great Place and Karen and Dakota were extremely helpful finding what i needed. I will go back again and again.!

Ro
Review №17

I ordered a set of replacement headlights for my 2006 Dodge Caravan. The day they came in, I was planning on picking them up, but ended up at a Midas for a repair that was running later than they stayed open. Dan, from Cut Rate Auto Parts offered to drive to the Midas, after they closed, to deliver the parts! I was blown away! Great place to get your auto parts!

Be
Review №18

They got SUPER HOT DEALS. They always had the parts when i needed them. Customer service was great.

to
Review №19

If I could give them no star would be more accurate. I won’t be referring people there anymore after yesterday’s incident. Poor service to my customers I sent there.

an
Review №20

They always have what I need and the parts are all in great condition and affordable

Ro
Review №21

Cars and truck ALL over the place. I know its the eastside, but come on. Parking lot full of junk cars, in the lawn.

Lu
Review №22

Bought a rearview mirror here.people were very nice and helpful.

Wi
Review №23

They dont have much and dont trust tgem

Mo
Review №24

Dont get sold a fire damaged engine or partsHalf there building burned down with there parts.THERE SELLING PARTS THAT ARE HALF BURNEDI Drove 2 hours away and received the bad parts AGAIN!Sad to say the new owners have no clue what there doing.This place has been ran into the ground! LITERALLY!!

Bo
Review №25

Family owned and operated since the 50s??? Give me a break. I worked there for two years before the place sold last summer.Now they cant hold on to there best employees.Forsure cut rate was a notch above the other salvage yards but those days are long over.I see it at some point as just another closed and boarded up building on the N Dort .

Da
Review №26

They lie about stocked parts and their condition and wayyyyy over charge for damaged parts..... Waste of time...

Ti
Review №27

Went to cut rate saturday to look at a rim for a customer of mine they had it but didnt have center cap wanted 100.00 (everyone else said if they had it 50.00) I went back yesterday to buy it and i was there for a hour in a half they looking for rim cant find it then the guy says we sold it the same guy that i was dealing with the whole time. Are u kidding me then when I get mad its my fault because i didnt buy saturday thats what he said i had to make sure the customer wanted to buy it. Ill never use them again ill drive to detroit before i walk into that place again now i understand why people are already talking about cut rate bad. Oh and I got the rim too from another junk yard having it shipped in and still wasnt even close to 100.00

Yv
Review №28

Prices are fair and the staff is extremely friendly. They make sure to keep their building clean. Employees are neat and have professional appearances.

La
Review №29

Great people, lots of parts and they go out of there way to help you out!

Me
Review №30

This place is terrible! First of all they sold me the fan part only of a clutch fan and charged me 50 dollars cause theyre hard to come by according to the owner.but when we realized we needed to replace the whole thing I called RPM and they only charged 40 for the entire unit! Then he sent an employee out to pull a raidiator for us and it was the wrong one! So now we are out 115 dollars cause they have no cash back and we will never use the credit they offere we will NEVER go HERE again!! I only gave them one star because that is the only way to leave a review!

Jo
Review №31

Go here FIRST. Awesome guys. Awesome prices ! Ran all over looking for some small parts. FINALLY found them here.

Ke
Review №32

Good place to get used auto parts Anthony is the best manager they have there

Ji
Review №33

Worst Yard that you can ever deal with.. Please void James/Anthony & TJ from this yard..They are ripp off..these dudes, especially TJ is very rude..This guy do not have any humor..Worst yard please do not deal with them

Ro
Review №34

Cut rate is the best junk yard around and I got the best service and respect

Do
Review №35

Got a great deal on my car battery!

Te
Review №36

Great prices and great people

j
Review №37

They have never disappointed and parts are decent and priced fair

Am
Review №38

Good parts and prices with expert staff on hand

Re
Review №39

Great Place To Buy Used Vehicle Parts At A Worthy Price.

Ge
Review №40

Service is great and always thankful for all the help that steve gives me in locating parts and great prices too thanks to all

ST
Review №41

WORST SERVICE WE ORDERED 2012 Chevy CruzeEngine1.4L (VIN C, 8th digit, opt LUJ) THEY SHIPPED A BAD MOTOR STILL WE HAVENT RECEIVED A REPLACEMENT ENGINE ITS GOING BE 2 MONTHS ALL READY THEY TOOK THE MONEY SHIPPED A BAD MOTOR WHICH IS WORST THAN THE ONE GOT IN THE VEHICLE WE WILL BE CONTACTING THE BANK .

Ch
Review №42

They got a new owner who is a scam artist. His employees over price their parts. Good luck running ya so called business.

Tr
Review №43

Not a bad place to get some used parts

Ri
Review №44

This is a good place ti get used parts for your vehicle if your having problems with its functionality. They can also order you new parts if you ask one of the gentlemen or ladys for the possibility. If you need a mechanic to work on your vehicle, they might have one there that could assist you or they could give you some references on where to take your vehicle for repair. But Ive always takled project head on to conquer and learn from my experiences, plus other people and thier doingsMostly a good place to get used auto parts for your vehicle if needed, they even have spare tires that you probably cant buy for some OSHA approved reason like them Cats n other deals to complete the emissions comeing out of your tale pipe that CA had to restict n that w the other fir OlMother Nature purposes

Pe
Review №45

They are huge liars. Said they could order a part, wouldnt take phone order. Got all the way there and they said they cannot get it. I even called the place twice to make sure it was the correct part.

De
Review №46

Very pleased w/them. Ty, Debbie Grierson!

ma
Review №47

Do not have the parts I needed it at this time

Sh
Review №48

Have helped me everytime Ive needed them...keep up the good work guys.

Ry
Review №49

Great place for parts, as long as they have a wrecked vehicle of your choice. Call first.

Bo
Review №50

Got a mirror for my Town Car and was satisfied with the help of locating the part

De
Review №51

I called to see about a part for my vehicle asked to see if they could test the part to see if it was good and they hung up on me what a horrible experience

S
Review №52

Check your product. Intentionally sold and motor with 148,000 miles as a motor with 73,000 miles. Money was refunded with much resistance.

Da
Review №53

They were great helped us out every way they could

Je
Review №54

Knowledgeable, friendly and helpful

Ja
Review №55

I will not b back to this yard their customer service sucks they dont compare prices because they say their products r better than other yards and their rude I bought a $600 motor from them and they assured me it was in top top condition I paid another $600 to get the piece of crap put in and it was junk so I went back with my receipt and he told me bring it back I had to pay $200 to get it took out when I got there he ask for the receipt again I lost it and he just simply blew me off and said come back when u get ur receipt and walked off no compromise no receipt too bad for u then I finally found my receipt I paid cash and got a written check back that cost $10 to cash total lost dealing with cut rate $610 😠

jo
Review №56

Got most everything needed to repair a deer hit on my sons car. Even in the right color to match.

Bi
Review №57

Nice place to go and get parts

Je
Review №58

Great service a lot of options

Ch
Review №59

I always check here first when looking for parts.

Lo
Review №60

Picked Charlie up from work

Mi
Review №61

Nice friendly people.

Sa
Review №62

Very friendly and their rates are very compatitive

Al
Review №63

Unfortunately this company has displayed negative attitude and unwillingness to work with customers needs for products. I will not be contacting them again.

Jo
Review №64

Said they had the part, drive 30 minutes to get it. Was wrong part

Di
Review №65

Very good yard

Re
Review №66

They gave me the wrong window, no consideration for my time when I returned it had to wait was almost late for work I almost felt like because I was a women and Afro American I asked for a Malibu window they gave me one for a impala I will not use them again.

Jo
Review №67

Ok but do not do cash back only credit that sucks

Ma
Review №68

Good service and people

Ni
Review №69

Great prices easy to find

Mi
Review №70

Decent prices

Ch
Review №71

Cheap and had part I needed.

Je
Review №72

Great service clean

Ti
Review №73

Great deals on parts

Jo
Review №74

Good service

Da
Review №75

New staff, needs organization

Jo
Review №76

Got me my part for cheap

Eu
Review №77

Great place for parts

Ll
Review №78

Great service

Ro
Review №79

Good people

Je
Review №80

Very rude over the phone

Da
Review №81

Great rates

Ja
Review №82

Knowledgeable personnel

Gr
Review №83

Has almost everything

Ga
Review №84

Parts parts and more parts

Do
Review №85

Poor

Ty
Review №86

Fair

Information
12 Photos
86 Comments
3.9 Rating
  • Address:4026 Dort Hwy, Flint, MI 48506, United States
  • Site:http://cutrateautoparts.net/
  • Phone:+1 810-736-2400
Categories
  • Auto parts store
  • Auto radiator repair service
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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