user
Snow Mountain River (SMR)
1800 S Milton Rd #100, Flagstaff, AZ 86001, United States
Appearance
Snow Mountain River (SMR)
Comments
Ke
Review №1

Such a dope store & place I love it!!! Best place to get rentals for stuff too. You all definitely gained a customer for life today.

Pe
Review №2

Got some good gear....awesome place and great customer service.

Ja
Review №3

Snow Mountain River is an excellent place to find gently used outdoor gear. I first got turned on to them by a co-worker when we were hiking outside of Sedona. First time in, I found a Patagonia vest that looked like it had never been worn for only $25. The staff is very friendly and helpful.They also rent skis and repair bicycles.

Gr
Review №4

The best overall, they have so many low price deals. The staff was great. They offer their full-service we can sew it costume dog bags, bike bags, car organizers.

Ri
Review №5

This place is awesome. Tons of great price new and used gear. Rentals and purchase. Has all the stuff I’m into in one spot. I picked up a custom bag made in house! I love it way better quality than big box stores! I will always stop by when passing through!

Al
Review №6

Very friendly and helpful, with awesome prices.

Ca
Review №7

I go there to get maintenance on my bike, and they are super helpful. Turnover time is great too. Next day, theyd figured out the problem and fixed it for a great price. Totally recommend.

Ma
Review №8

Excellent place to buy gently used to moderately used equipment and gear for outdoor adventures. You can bring your gear to trade in for store credit.

Tr
Review №9

Loved the place. Loved how they mixed gently used with new but in a way that you really wouldnt notice. Both my husband and I got a lightweight jacket that we are happy with. The weather was much colder than we expected.

Th
Review №10

Great store in Flagstaff. Consignment items and new gear too. Large selection of camping and paddling items, shoes and hiking apparel. Theyve got a bike repair, skateboard and snowboard parts and service on site too. No negotiations on consignment items though. I was happy to find practically brand new hiking boots ($120-$150 retail) for $60. Very helpful and friendly staff. Theres REI and other big brands in Flagstaff but check out this place first!

Ru
Review №11

Great deals on used gear and super friendly staff

Li
Review №12

My daughter absolutely raved about this place wishing there was one in the Phoenix valley as well. The prices were very good and the service was excellent!

J
Review №13

Great place to buy and sell used outdoor gear.

Ky
Review №14

Everyone here was so incredibly helpful. I havent ridden a bike in many years and had no idea what I was doing. They let me try out a couple of bikes and even came out to watch and make sure I was getting a bike the right size. They tuned it up for me to make sure it was good. Im really appreciative of the experience.

Se
Review №15

The staff is very helpful and they are so willing to tell you about the gear and help give any advice you need! They also have a great selection and rotate per the season and sport

ca
Review №16

All right so I walked in the store and I saw these wheels are really wanted I got them and this dude Adam bro if you see this bro thank you bro you are a real one bro hopefully your day goes a lot better if you do see this or this makes your day go better if you have a bad day thank you bro youre a real one

Ch
Review №17

Good stuff... resale merchandise

Me
Review №18

Cool store with second hand stuff too.

dy
Review №19

This place is super cool had fun hunting thru the racks like a sporting thrift store

la
Review №20

Me and a couple of friends had a great time renting here. The store overall has good vibes and the employees get right to helping you with whatever you’re needing to rent. We were in and out in about 5 minutes.

ja
Review №21

Good selection and decent prices.

Ga
Review №22

Really surprised. with the location and building i was expecting an over priced vanilla sporting goods store without a niche destined to fail. what i discovered was a world of goodness. the associates there are AWESOME and so very helpful. they have a nice ski and snowboard shop and service that i used and recommend.

Da
Review №23

Got fully geared up for the season, really reasonable prices. Knowledgeable staff was really helpful.

Ja
Review №24

This consignment shop has it all. All used used everything is in solid condition and the new stuff is priced competitively. The owner clearly knows his stuff. The staff move pretty quickly, very knowledgeable.

An
Review №25

Best place in town to get gear for all sorts of outdoor activities. Mostly second hand stuff, but they also have new items like skis and paddle boards.

Da
Review №26

What a great store! Amazing collection in a really good condition and the prices are super reasonable. Loved the staff and the vibe and bought a ton of stuff :) highly recommended!

Ja
Review №27

SMR is an awesome little store with excellent products and prices. I went in for a snowboard rental, but fell ill that very night. Unable to make it to the mountain the next day, SMR extended my rental and gave me no grief over the situation. What an incredible customer service experience. Thanks guys!

Da
Review №28

Rented snowboard and boots for the first time the other day, and also found some great deals on kids hiking shoes. Everyone was very friendly and I look forward to coming back!

TJ
Review №29

I am not from around town, and I wanted to snag a board to hit up Snowbowl while I was here. SMR was an incredible place to stop by, and I was helped by a Santo that went above and beyond to help me out. This guy was outgoing, friendly, and just generally cool. Ive worked as a rental tech, and Ive never experienced a faster and easy rental process. Please give this gentleman a raise!If I am ever back with the desire to rent gear, you know I will be stopping here.

Se
Review №30

Friendly staff, great selection, and great prices!

jo
Review №31

Good service and good place to get new items but I feel like the used items are a bit too pricey for their condition.

Ch
Review №32

I went in for a complete kit of cross country skis and ended up getting their new Alpina kit (worth noting as of 1/21/21 there were only two sets of new Alpina skis and likely a delay in SMR getting new stock from the manufacturer, they did still have a decent stock of used skis). The staff was super knowledgeable, helpful, and friendly. Ill likely go here first when Im looking to add to my outdoor kit, or if I just have questions about gear.

br
Review №33

SMR is definitely the best backcountry shop in Flag... Adam helped me so much setting up a sick set up. Highly recommend

An
Review №34

Didnt have what I needed and told me where to get it, cool dudes!

Ca
Review №35

This place has it all, new and used. Good staff as well. If you need some outdoor gear try here

IR
Review №36

Place looks nice... but all they sell is junk unless your buying brand new!

Na
Review №37

This place is amazing and the customer care here is well done! The employees dug under their whole inventory to find two paddles for my raft and gave me an awesome rental for a single kayak with allowance to bring it back the next day at no additional charge! This is a true Mountain shop with very good used gear and I recommend anyone who hasnt been in there to check it out!

Da
Review №38

If you have never been here I strongly suggest checking it out... Amazing prices, great gear.

Mi
Review №39

Very helpful staff, good selection of new items, decent selection of consignment stuff. We got almost everything we needed for snow play there!

Jo
Review №40

Love this place, nice quality outdoor gear for a fraction of the price! We live in LA and we come to visit my mom on the far east side of AZ, we always go through Flag just to go to SMR!!

Ke
Review №41

Great place for good deals on outdoor gear. Staff is very helpful. Just be careful about renting the Rad bikes, they are lots of fun and you might end up buying one!

Al
Review №42

Loooove this store. Great selection in Womens outdoor gear. Great stickers. Great Guy gear.Best overal!!!!!

Ga
Review №43

These guys actually SELL some snowboards! Literally went to 8 stores before i found some to buy. The staff was super friendly and the Manager was on duty directing his team and quietly talking about improvements. All staff helped each other. One young man mounted my bindings into the snowboard i just purchases and recommended and installed an upgraded stomp pad also. They of course do rentals! Pick them for sure!!

S
Review №44

Because I loved the dog that hangs out there. Not a hard core outdoorsy person, Not also a resell kind of person but, A guy from flagstaff recommended this place, so we went. They have high quality outdoor gears out there. If youre into the outdoors, hiking, camping etc.. its worth a look. SAY HI to the dog who hangs out there who gives a good cuddle! Staff are awesome. They welcomed dummies like me...

Ge
Review №45

Knowledgeable and friendly staff. Reasonable prices.

Ke
Review №46

We had the best customer service from Adam. We now have purchased 2 used bikes there for our parents. He was very helpful and honest on the quality of the bikes and helped us turn these bikes into top notch. We will definitely go back for future purchases.

De
Review №47

Amazing! I got a new-quality daypack, 2 used-once hike pants, and a stuff sack for around $100. Morgan was an excellent employee and answered all my questions, and everyone else was super kind & helpful too! Highly recommend

Am
Review №48

Loved this place. Literally has everything. Walked out with a few backpacks at really reasonable prices. Spent an hour looking through so much stuff. Hit or miss with shoes. Was hoping to find some, but mostly smaller sizes for women. Just means when I visit Flagstaff, Ill be back! Friendly staff.

Pa
Review №49

Great service, knowledgeable and helpful

Ra
Review №50

If you ever need bindings mounted on a pair of skis and decide to go to SMR, I hope you also have gas to drive the extra mile to Humphreys Summit because, frankly, theyll treat you better. Despite visiting SMR over a day ago, I am still absolutely flabbergasted and trying to wrap my head around the under-preparedness of the shop. Within one minute of entering the store and asking to have a pair of bindings mounted on my skis, I was told that SMR did not have the required jig to properly mount the bindings. I know for some people this might be a minor inconvenience but in reality not having the proper jig is more hurtful to the business itself.LOOK HERE LISTEN, the bindings I brought in were not an uncommon binding. In fact, they are some of, if not, the most common Alpine/Touring bindings currently on the market. What kind of a ski shop lets themselves be so unprepared to mount bindings when the proper jig could be picked up rather inexpensively? They lost my business because of it, and I am sure they will lose more as Winter rolls around.It appears SMR is only concerned with Mountain and River, and they rather prioritize skateboarding over Snow. Dont be fooled by their name, if you actually need any type of help in regards to skiing equipment, other shops in Flagstaff will probably be able to provide better service.

Ja
Review №51

Absolutely love the atmosphere at this place. Kind staff and great gear

Ma
Review №52

Amazing service, and awesome deals. The rentals were stellar and we even got skis waxed on the spot.

Jo
Review №53

Friendly staff, good product selection

Ki
Review №54

Nice to have a second hand store like this! Awesome idea. Lots of stuff seems pretty good prices. The staff was really nice!

Br
Review №55

Excellent shop for ski equipment rental, and bicycle repair. Great value, knowledgeable staff, I will definitely continue to support this shop with future business.

Ch
Review №56

Love this store. Always so much nicer to buy gently used clothing and gear, than to pay top dollar downtown.Also love their respect for the COVID-19 guidelines by offering hand sanitizer and free masks upon entering the store!

me
Review №57

If you need lightly used gear, this is the place to go. A lot of variety!!

DE
Review №58

Terrible nothing worth buying walked out and employees could care less to help me find what I was looking for!

Ma
Review №59

Bike tune up was quick and efficient.

ga
Review №60

Always something great to find here from Columbia shirts to Cannondale mountain bikes and a whole ton more. This place is a Flagstaff original.

zs
Review №61

I was able to rent a snowboard and get in and out with no hassle. Their renting prices are pretty good as well. Staff is very attentive to your needs and will help you with whatever questions or concerns you might have. If your a tourist or just someone looking to get a pair of skis or a board for the day this is the place to go.

J
Review №62

Great place for rentals and cheap used gear on consignment.

Bo
Review №63

I went there to get a new chain put on my old bike. What I received was a new chain, yes, but excellent customer service and folks who care about old bikes. This kind of courtesy is hard to find these days. And...I found out they have most outdoor adventure sports covered in one way or another. Ill definitely be back!

So
Review №64

Best outdoor clothing and gear store Ive been to in my short 23 years of living. Owner was more than helpful and was open to answering all the questions I had.. and I had many. Almost too many and he still kept a smile on his face you guys and never made me feel like I was a bother.. wonderful store.

Ce
Review №65

Great place! My bike pedal had been getting loose for the last couple weeks and they fixed it in 10 minutes. Really friendly and knowledgeable staff, highly recommend!

Ky
Review №66

Very small selection of mostly used items that are kind of overpriced but the atmosphere is nice

St
Review №67

Weve been everywhere in Flagstaff. This place is awesome! Great prices and super friendly staff. They always take care of us if we need anything or have any issues with what we get there. Would definitely recommend.

Ca
Review №68

Employees were pretty rude and completely unhelpful.

Al
Review №69

Best outdoor shop Ive been to with incredible prices. Consignment style pricing, so I even got a bigger deal on some items that had taken a while to sell. Feelin set up for the ski season now! Also the cashier/salesperson was awesome. She helped me with all my questions and gave me lots of advice and opinions on what looked nice when I was feeling indecisive. I recommend this place to everyone!

Ja
Review №70

Great snow boarding and sking.

Am
Review №71

We. This bike shop is AMAZING!! My husband and I werethere yesterday looking for a tube that no one had and they were so helpful and they found one that would work for my husband bike.

Da
Review №72

Absolutely awesome! Adam took his time to get me into the appropriate gear I needed. Thanks, I will be back.

Ka
Review №73

Amazing store with tons of variety and great deals. Family owned and they are so sweet to kids. They have outdoors stuff for every age and are super knowledgeable!! I will be going here for all my outdoor needs.

Ri
Review №74

Mick the owner is awesome! Very friendly and helpful staff. They are quick and reasonably priced. They do good quality work with good quality products. Best deals in town for outdoor gear. I go there for anything skiing!

Mi
Review №75

Best place in flagstaff hands down. Had to visit all the shops because my skis didn’t have brakes after buying from another place, and these guys went above and beyond to help me! Will most definitely be coming back and would recommend to anyone skiing or snowboarding!

Ca
Review №76

Super awesome shop. Local owner, very involved. Name says it all. You have to check out the giant paddle board! Bike stuff upstairs, snow/mountain stuff downstairs. Good collection of climbing stuff, kids stuff, backpacking stuff. Great collection of skiing and snowboarding goodies. Good prices. Mostly consignment, some new stuff. Good stuff good prices. Been in a few times. Worth checking out for sure.

Ti
Review №77

Saff was very helpful eith my adrenaline needs

Na
Review №78

Very friendly and helpful staff. Great rental equipment and tons of good deals on used and some new stuff. I highly recommend stopping here on the way to snow bowl.

Pr
Review №79

Great crew and great serviceBest in Flagstaff

Ro
Review №80

Good selection of new and used gear, clothing, demo skis, boots etc

He
Review №81

I brought in my Surley fat tire for complete maintenance and tune up. I couldn’t be more impressed with Keaton and the service he delivered. My bike is as good as new. Keaton took the time to explain what was done and answered all my questions. I am very pleased.

Ma
Review №82

Always a great place to get a good price on outdoor equipment. The owner is the nicest guy and very helpful.

Je
Review №83

If you NEED or just WANT just about ANYTHING outdoorsy, this is THE PLACE to find it it and VERY AFFORDABLE !!

Mi
Review №84

Was a great place to grab a pair of ski pants when you forget to pack them staff super friendly

Sa
Review №85

Great gear, great deals. Friendly staff and shop dogs. Well organized and fun to just cruise around. Thanks, SMR!

An
Review №86

Fun place to shop and get some good deals! Consigning here is also a great reason to clean out the gear shed

Da
Review №87

All the employees were great. We will definitely come back.

Ca
Review №88

Its so nice to walk in to a establishment and feel welcomed I definitely did here and even found something I wasnt looking for

Ro
Review №89

This place is sick if you’re outdoorsy it’s a must stop

Ma
Review №90

Whenever I go to Snowbowl I stop here for rentals. They are way easier than the two shops closer to the mountain just because of easy access to the road and parking is plentiful. They are fast, friendly and inexpensive. What else is there? This is my new rental stop in Flagg.

Er
Review №91

Really nice group, helpful and enthusiastic. I stopped by and the tech replaced my chain, dialed in my derailleur, and aligned my brakes. Happy to know they are there!

Br
Review №92

Solid all-around skiing, snowboarding, mountain biking, kayaking and whitewater rafting shop. Locally owned and operated. Great gently used apparel as well new apparel. Excellent vibes!

Ta
Review №93

Needed multiple skis/bindings fixed and it was all done in one day and was pretty dang cheap! Keaton is the man. He made things work!

Be
Review №94

The best prices in Flag; decent used gear, and some new. They will run consignment on your used gear, so buying here on sale and selling on consignment is a great value.

Hi
Review №95

I could make this review a thousand paragraphs!However I think smr can be summed up as this!Employees are kind caring attentive and respectful!Their store is consignment based but they do sell new or can order what you need or want! (Downside) if you have them order something they only place orders on They are knowledgeable about a wide verity of things and what one doesn’t know another specializes in!The bike techs are by far the most knowledgeable!They take great care to make every customer happy and make sure each and every customer leaves 100% satisfied!If you are not shopping at snow mountain river... you are doing everything wrong!You won’t be disappointed!Ps. Because of the family at smr... I gave up biking and found my true love in skateboarding!I know own 2 different longboards and a mountain board and I couldn’t be happier!

Am
Review №96

One of the best outdoor stores I’ve been to. Great prices and amazing quality items. I would recommend to anyone looking for things outdoors.

ss
Review №97

They didnt help me with my bike,, idk maybe it wasnt a bike off of their shelf,, but i figure a bike shop would fix up any bike, they made it sound like I couldnt afford their price and send me to Wal-Mart,, not as cool as i thought they be. F.u.g.m

Jo
Review №98

Fantastic Flagstaff gear spot. Michelle was awesome and helped me get set up with ski gear for my kiddo.

Fr
Review №99

Cool 1st visit to the store, rentals were great price but out.

Fr
Review №100

Awesome shop, friendly staff and great selection of gently used gear. Will definitely be back to check out their summer attire!

Information
39 Photos
100 Comments
4.8 Rating
  • Address:1800 S Milton Rd #100, Flagstaff, AZ 86001, United States
  • Site:https://snowmountainriver.com/
  • Phone:+1 928-774-1461
Categories
  • Bicycle repair shop
  • Outdoor clothing and equipment shop
  • Consignment shop
  • Outdoor sports store
  • Ski rental service
  • Ski repair service
  • Snowboard rental service
  • Sports equipment rental service
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations