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Ka
Review №1

Amazing experience! They had so many options to choose from and were very helpful in the selection process, Dalton and Chad are great in sales and Chris and Gordon did a fantastic job delivering! We Can’t thank Retting enough for their great service!

Mi
Review №2

We looked at several different stores before coming to Rettig. We found the selection of furniture amazing and plentiful. We also found that many pieces were available and ready for delivery We worked with Karen and she was wonderful and not pushy. Since we were getting new furniture for several rooms she assisted us in moving the furniture around so we could she how fabrics and woods worked with each other on different pieces of furniture.Even other sales people assisted with questions even though Karen was our main contact. Great team work!The only improvement I would like to see is more natural lighting so we can see what products look like in highly outside lighted rooms. Maybe a mock up room area.It was well worth the 40 minute drive from Toledo

Rh
Review №3

Chris and Cole delivered our furniture. I was very pleased with their courteous and professional manner. They were careful, friendly and very helpful! Great job guys!

Br
Review №4

My husband and I shopped here today for the first time, our sales person was Aaron. Aaron was friendly, knowledgeable and helpful! We had a great experience, we’re pleased with our purchase and will definitely be back in the future!

Pe
Review №5

Thank you so much for all of your help, Lisa, for helping me furnishing my new all seasons room . Also for the delivery guys Chris and Gordon for setting the furniture up the way I wanted it. Such a great welcoming staff, I will definitely be coming back for my future purchases!

Ja
Review №6

Walked in to met Kelsey, she was super nice and extremely helpful! Answered all my questions about in stock furniture and ended up selling us our beautiful new sectional, dinning room chairs and recliner, couldn’t have asked for any better service! Even the warehouse workers were very helpful with helping load all of my furniture, to having some great conversations, loved meeting all these wonderful employees. Great place with quality furniture and definitely planning to be a repeat customer in the future!

Ch
Review №7

Kelsey was terrific! She was not pushy and was very helpful. Pricing on our great room furniture was so good that we ordered a loveseat recliner for the basement rec room! It was worth the drive from Sylvania! We will definitely go back to Rettig’s for future purchases.

Jo
Review №8

Kelsey was the best! We were in there at least 3 different times looking at sofas and each time she was so helpful and never pushy. We’ve purchased numerous furniture from Rettig Brothers in the past and this experience was by far the best and will keep us coming back in the future.

Me
Review №9

We had a great experience. Kelsey Lunn was wonderful to work with. She was kind, helpful and honest. We were so glad we got the best deal at a local business!

Mo
Review №10

We had a great experience from sale to delivery! The customer service was top notch and the furniture we purchased is high quality at a reasonable cost. Chris and Gordon delivered our sectional with great care and made sure we were completely satisfied. They were excellent to work with. We couldn’t be happier!

Ma
Review №11

I bought my dad a recliner for his birthday here, he has to do dialysis and Kelsey Lunn helped me pick out a fantastic fit for him. She got us a great deal and was super friendly the entire time. Will definitely be recommending Rettig and telling them to go to her to everyone I know!!

St
Review №12

Kelsey was amazing! Always available but not high pressure. Answered all of our questions and went above and beyond by researching pieces not currently in the show room. The whole experience was great and we look forward to going back.

Je
Review №13

Thank You Dalton for showing me and my family around RETTIG in Findlay. You helped us find the perfect new couch for our living room! Dont shop harder, shop with Dalton Rogers!

Ci
Review №14

I was greeted immediately. The sales lady greeted me with a smile! Asking her I was interested in electric recliners. She directed me to several choices. After trying out several I brought in my mother to make the final choice. Great Customer Service! Especially that I didn’t need to wait weeks or months for the chairs- they were in stock! So happy there was a sale. Asked for delivery and to dispose of old chairs with a low cost. So happy with Rettigs Furniture & Mattress. I will be back in the future!!Pleased Customer

Sh
Review №15

I was looking for a couch chair and a dining room table,for the first time on my own. When My grandson and I walked in Dalton Rogers came right up to help us. Said we was just looking and he said no problem, and let us look on our own. Never rushed us but if it looked like we was questioning a piece he always came over and answered all our questions. Didnt buy that day but went back the next day and he again answered all our questions and was so helpful but never pushy or in part cause it was taking !e a long time. Something that took me months to finally do, was not as hard and frightening as I thought it would be thanks to Dalton.I get my items in a week where all other places was 6 ty o 12 weeks. Another great surprise. Thank you for a great experience. Hoping delivery and set up goes just as well.

Ra
Review №16

My wife and I had a wonderful experience at Rettig as we purchased a sectional that was in stock. The price was excellent and we were treated very fairly by salesman Aaron Selders. He was honest and informative. The sectional was delivered the next day by two gentlemen that did an excellent job with the heavy furniture. They asked us several times if there was anything we needed. I recommend Rettig very highly! Thank you!

Jo
Review №17

I had a minor issue with the couch I bought from Art Van furniture. As you know they went out of business and Rettig furniture took back over. They were amazing! They spent a lot of time finding my warranty and sent someone out immediately to look at my love seat. They determined it was under warranty and promptly picked it up for repair. Chris and Gordon were so careful bringing it in and out of my home making sure to set it up properly. They were both super nice and very professional! Steve who fixed my love seat did an amazing job! You would never know I had an issue with the leather. Thank you to those 3 gentlemen and anyone else involved in my repair! I would definitely recommend Rettig Furniture for purchase or repairs!!

lo
Review №18

Recently I went into Rettig Furniture without any expectations. We ended up meeting a lovely chap named Aaron. Not only was he remarkably charming and smart as a whip when it came to the art of home décor, but he was particularly easy on the eyes. Without a doubt will buy again from Aaron. Its a 5/5 for me.- Haley Haas (Logans fiancee)

La
Review №19

Kelsey was great to work with as we searched for our furniture pieces. We didn’t really know what we wanted and she let us peruse the store by ourselves, but was quick and attentive to answer our questions as we asked them. She was super friendly and even gave us a great recommendation for dinner after our shopping was done. We ordered a couple of pieces and bought some that were in stock. I appreciate the fact that we will only have to pay our delivery fee once, even though our ordered items will come in later. I love the store’s layout - it is very pleasing to the eye and pieces are easy to find. The prices are reasonable as well. Great furniture store shopping experience!

ri
Review №20

Great service!!!! They took the time with us that we needed to decide on the right chair. Excellent experience! Recommend them highly. It was well worth the drive to Findlay.

Cy
Review №21

We were looking for another bookcase to match one we previously bought in November 2020. Kelsey was very helpful in finding one for us and also assisted us in finding a desk. We have since worked with Kelsey via phone to purchase another bookcase, another desk, and a TV/media cabinet. We are extremely pleased with Kelsey. She has made our shopping so easy with her courteous and efficient service. GREAT JOB KELSEY!

Jo
Review №22

Great and friendly staff with plenty of furniture in stock. Karen was very knowledgeable and knew what I was looking for and made a great purchase with her help

Ca
Review №23

Chris and Cole did an outstanding job by delivering on time Friday and setting up our 3 pieces of furniture. They were very friendly, efficient and proud of their workmanship…thank you gentlemen. We appreciate Rettig Furniture

Do
Review №24

The salesman Dalton was very helpful but not pushy. Pricing was very reasonable. It is nice to shop local.

Ge
Review №25

Gordon and Chris did an awesome job with delivery and placement and by helping us moving furniture! Friendly and efficient, they did their job well. We are ready to enjoy all of our new pieces!

Ki
Review №26

Our salesman, Dalton, was awesome! So knowledgeable and got us a great deal! We purchased a beautiful sleigh bed, mattress, protector and pillows, with free delivery and set up! No hidden fees. Will definitely come back for every future furniture purchase!

Ja
Review №27

Rettig Furniture is definitely a place I would go back to. Aaron is phenomenal went above and beyond to help get furniture for my sons apartment. Delivery is in a timely manner and truly cannot say enough gd things about Aaron he even came in on day off to finish the sale top notch service definitely will go back...

Br
Review №28

Store associate was very helpful, explaining the deals they had going and informing us that the bows meant that piece of furniture was in stock. Then she let me explore the store and find what I wanted at my leisure.

To
Review №29

Quick and easy experience here! Our sales agent was very attentive, and even got a water for my wife who is pregnant. The price we paid was even less than the sticker price, so thats great!

co
Review №30

Stevie came out and fixed my issue quickly and provided great customer service. Kelsey was quick with helping come up with a solution. Rettig Furniture is great!

Br
Review №31

Great quality sectional and Wendee was super cool 😎 It was definitely very difficult to fit this sectional through my oddly sized doorways but Chris and Gordon did an awesome job getting it in and set up 👍🏻

Je
Review №32

Dalton was such a great help to us today as we ordered furniture and a mattress. Super knowledgable and friendly, and went out of his way to make the experience easy and fun!

Ja
Review №33

Kelsey was a absolute delight. She listened to what I was looking for and immediately found a style I liked and fit my budget.

He
Review №34

I went to Rettig Furniture to find a new chair for my office yesterday. Everyone working at Rettig was so helpful and pleasant. I worked with Aaron, and he did a great job. He showed all the different options and helped me find the perfect chair. I plan on working with him in the future.

Wi
Review №35

Christian and Carson were my delivery people they did an excellent job they were very friendly and very careful with my furniture I have more pieces on order and I hope they return as my delivery people definitely a five star crew. Chad and Kelsey at the store when we were picking out our furniture were the best we had had a bad experience from another store and they did everything to help us to make furniture shopping a pleasure we were able to get one piece in stock and have others on order will definitely keep my business with Rettig furniture

Tr
Review №36

Fantastic selection! Plenty of items in stock when other stores are taking months to deliver. Friendly, helpful staff. First rate experience. Would highly recommend!

Ro
Review №37

Had mattress and box spring set delivered yesterday, just wanted to give a great shout out to Chris and Gordon… both very knowledgeable about things and was very helpful!!! Thanks guys!!

Am
Review №38

Kalsey is a great person to work with, highly recommend working with her if you want feedback and zero pressure.

Li
Review №39

Service w very helpful between the sales person and designer could not ask for better serviceWell worth the drive from toledo.

Vi
Review №40

Chris and Gordon did an amazing job moving in my furniture!! They’re very friendly and polite, highly recommend!

Ja
Review №41

We were pleasantly surprised with our experience at your store, it was our first visit. Our sales person, Lisa, was excellent . We will be back when we have a need.

Di
Review №42

My husband, daughter and I went to Rettig Furniture looking for new living room furniture and Kelsey was amazing in assisting us. She was honest about the quality of each piece we looked at, helped us compare the pros and cons, and was up front about the costs and estimated delivery time. She was funny with great energy, never pushy or unfocused. We adored Kelsey and are looking forward to our new furniture she helped us purchase! Great prices and great place to shop!!

je
Review №43

Shopping was easy with Lori. Chris and Gordon delivered the sofa while we wait for chairs to come in. They were friendly, on time and called ahead. Im really glad I chose Rettig Furniture.

Je
Review №44

Dalton was a great salesperson. Very helpful and not pushy

Da
Review №45

Sales person was not much help. I appreciate that she didnt hover but when I asked if there were more sectionals she pointed in a couple different directions instead of taking us to them. I had to go find her to get specs on a sectional since there was no info at the sectional itself. Selection was good. Price is not what you see. So we have no idea what wed be paying!

Ma
Review №46

The sales associate we worked today with was Kelsey. She was so helpful,helping us pick out new living room furniture and answering all my questions. Gave my hubby a bottle of water while she took me all around the store showing different options. Very pleased with her knowledge of everything. We definitely will shop again at Rettig Furniture for any future needs and hopefully can work with Kelsey again.

Ty
Review №47

I had a GREAT experience with Kelsey Lunn @ Rettig! I purchased a set of couches from her and she made the process extremely easy, fast, and painless. The whole transaction was done in less than 30 minutes. I will buy from her/Rettig again without a doubt. Highly recommend!

Ni
Review №48

Chris and Cole were great delivering my mattress and hauling away the old one. In and out in under 5 minutes.

Me
Review №49

Kelsey was very nice and willing to help us pick out a couch. After picking the one we liked she then helped us pick out the color that would fit for us as well. She was very friendly and personable. We asked many questions and what she didn’t know off hand she made sure to find out for us. Definitely would recommend Rettig and Kelsey!

Jo
Review №50

What a true definition of customer service!!!! We placed an order for a chair in March and was given a June delivery date. We just received an actual letter from the President of Rettig with a full explanation as to why we have not received the order yet (it is 6/25/21). Rettig had followed up on our order specifically and provided a full explanation as to the delay. While the delay in our order is not critical to our needs currently, I can only imagine that those who are negatively impacted by the current situation resulting from Covid would appreciate being made to feel important enough for actual effort to be made on their behalf. In addition Rettig has assured us that they will continue to absorb any price increases since the time we placed the order. Class act Rettig...class act!

Ty
Review №51

My sons furniture was damaged while in storage and needed new that same day. Called Rettig and they said to come over....we did and we were able to buy right off the showroom floor. Thanks for all your help and making the move to Findlay easier!!!

Al
Review №52

I had the best experience with Kelsey. I told her what I was looking for in regards to living room furniture. She took the time to show me several options and within minutes, I had found my furniture set. The process was easy and Kelsey was beyond kind and professional. I would recommend Rettig Furniture to anyone, and if youre looking for top notch service, ask for Kelsey!

Li
Review №53

My mother and I went to Rettig’s on Saturday as my mother was looking for a new mattress. We were fortunate enough to have Kelsey wait on us. She took interest in my mother and what would be best for her. She was kind, honest and got right to the point. My mother liked her so much we went back and bought a mattress today. Great experience!!!

Ke
Review №54

Ordered furniture in August granted during pandemic but NEVER received any updates when over 3 past due. Had to call several times to find out updates. Refunded HALF the delivery fee 9 months after purchase. ONLY saving grace was delivery crew was wonderful and very professional

Su
Review №55

I recently purchased a loveseat from Kelsey. She was amazing to work with! She was friendly, straight forward, and didn’t mind answering my myriad of questions. She listened to my needs and helped guide me toward the right piece of furniture. I will definitely have her help me with future purchases!My piece was delivered by Christon and Gordon. They were polite and efficient . Rettig’s delivery is dependable and professional.All around, my first purchase from Rettig’s went smoothly and I will shop there again.

Je
Review №56

Chris and Gordon did an excellent job delivering and setting up our new couch from Rettig! They were on time and very hard and professional workers! Thank You!

Re
Review №57

Chris and Carson were so kind and helpful when they delivered my furniture. Very efficient and professional!

Ly
Review №58

I had a wonderful experience with Kelsey being very helpful and kind and Chris and Gordon were amazing with the delivery of my furniture, very nice and friendly! On time and set up was great!

te
Review №59

Excellent service and delivery. Chris and Gordon did a great job delivering, set up and removal of old furniture.

Ba
Review №60

The entire experience was great. A big shoutout to Chris and Gordon, who delivered my furniture. They were polite, professional, and friendly.

ri
Review №61

Ordered several different pieces all have been great with awesome installation from Chris and Gordon.

Ch
Review №62

They were efficient and went right to work getting everything set up. They were friendly and helpful.

Ja
Review №63

Prices are very reasonable and Aaron was very helpful

Na
Review №64

Chris and Connor were great with our furniture delivery. Very professional, friendly, and courteous.

An
Review №65

Had exactly what we were looking for & delivery guys, Chris & Gordon were excellent!

Jo
Review №66

Ive bought from here numerous times and have always had great experiences. Ive worked with Kelsey Lunn a few times. She is fantastic to work with! You wont be disappointed!

fa
Review №67

Kelsey Lunn was amazing! Professional, very helpful when it came to picking out the extra pieces that would match with the couch that I purchased and the style that I was looking for. I have purchased many items here over the years and will continue to. Great customer service!Tabatha Artiaga

Su
Review №68

Chris and Gordon delivered my couch and they were very professional, kind, and hard workers. Thank you and I hope you both deliver my love seat, table, and mattress when they come in!

Ja
Review №69

Good selection, well built furniture, helpful staff. They Actually have furniture you can purchase & take home. Enjoyable experience.

De
Review №70

My husband and I went in on 12/31/20 and were planning on purchasing a couch until we were there for 30 minutes and not one employee offered to help us or even talked to us. Not even greeted. They weren’t busy when we went and we even walked past their main counter twice where all their employees were and not one of them said a word to us so we left even though we had every intention of purchasing one of the couches we liked and went elsewhere. After talking to some other people we heard that this happens often if you’re young or if you don’t look/dress professionally you can plan on not getting helped there.

Tr
Review №71

Stopped by today to buy a new couch. Kelsey worked with me . I not only got a new couch but 2 recliners as well. Shout out to Kelsey she is awesome and was very understanding of what I was looking for :)

Ro
Review №72

Lisa Niswander was very helpful and a wonderfully affable person. God broke the mold of her.There are not too many people around today like her. Excellent store!

Ka
Review №73

Great prompt service. Highly recommend.

El
Review №74

Dalton and the other sales associates are very helpful and knowledgeable! Dalton having experience in the warehouse building the furniture gives him an edge knowing what each piece is made of and if it’s what you’re looking for! They’ll tell you upfront how long it’ll take to come in if you have to order your furniture unlike other business’ who beat around the bush! Rettig Furniture is where it’s at!

Sa
Review №75

Christian and Gordon delivered a chair we had purchased at Rettig today and they were here at the time they said they would be and were very professional and friendly. We would highly recommend Rettig for furniture.

Su
Review №76

The service at Rettig was outstanding and the have a wonderful selection of furniture.

Ke
Review №77

Kelsey was very patient and helpful with us finding a couch, loveseat, and mattress! We went back and forth on making a decision with the furniture, and she kept checking in with us periodically! Very good customer service!

Ro
Review №78

I gave a negative review of Rettig Furniture and Mattress a few months ago. Unfortunately Google will not let me take the review down. So I am writing another review. The owner of Rettig Furniture did everything in his power to resolve and make the issues right. I really appreciate that and sincerely felt he was genuinely interested in my concerns. Definitely a five for quality customer care.

Ca
Review №79

Great service at Rettig Furniture and Mattress. Kelsey Lunn helped our family pick out new living and family room furniture today. She was very friendly and helpful. Thanks Kelsey!

Pe
Review №80

Kelsey was absolutely wonderful. She was very knowledge about the products and had a positive friendly attitude. She made the experience

Am
Review №81

Tiffany was great to work with. Helped us find the perfect chair and ottoman weve been searching 6 months to find.

Su
Review №82

Have a large selection of furniture.Sales consultant asked if she could help, told her what I was looking for and that I would browse for a bit. She said she would check back with me.I looked throughout the whole store, it is quiet a large place. No one ever approached me again or even said goodbye as I exited the building.Will not return

La
Review №83

Cole and Steven were the best!

Li
Review №84

Very helpful and friendly. Great discounts and sales available. Had the sofa that I wanted for a very fair price. Will go here again!

Mi
Review №85

They have a kind and caring staff.Chad made it easy to figure out all of the details to help purchase a great couch!!

Li
Review №86

Lisa was a great help to find that perfect bed very pleasant and very knowledgeable.

Mi
Review №87

Friendly, helpful, great value for the money!

Jo
Review №88

Attentive and knowledgable staff. Prices seem to be better than other furniture stores. I like the fact that the sectional we wanted was in stock. It will be delivered this week. Well see about the delivery. Might change my rating to 5 stars.

Fa
Review №89

The staff was very knowledgeable and super friendly! She helped make our dreams a reality!!!

ka
Review №90

Krista helped us very much with finding the couch we needed! Very helpfull :)

Am
Review №91

Unfortunately I won’t be shopping here again. We ordered a bed and mattress set at the end of June and were told it would arrive in 4-6 weeks. After six weeks and no updates, I called and Lisa told me the items were in transit and should arrive in a week to a week and a half. After another three weeks of hearing nothing, I called again. Lisa apparently forgot she had previously told me the items were in transit. Although the mattress set had apparently arrived, Lisa said the bed was not available in the warehouse so could not be shipped. When I reminded Lisa that she had previously said the order was in transit, she lied and placed blame elsewhere. She never apologized or took any ownership of the issue. I was extremely disappointed by Lisa’s lack of professionalism and canceled my order. I will chose to shop elsewhere, where communication, honesty and transparency are valued.

As
Review №92

We had a wonderful experience with Tiffany at Art Van! She was so patient and really took her time to understand our needs. Tiffany explained all of our options but was never pushy with selling extra features. We also had two young children with us and while they werent complete terrors, they didnt patiently wait at the end of the bed while we tested mattress after mattress and no one ever even batted an eye. In fact, they were each given a goody bag and a cookie! Tiffany made us feel completely taken care of every single step of the way and what can sometimes be an overwhelming experience was actually fun! Art Van had so many wonderful options! Findlay is so lucky to have such quality and variety in our small town. Art Van is so lucky to have Tiffany and we were so lucky to meet her! Thank you!!

Jo
Review №93

Super awesome experience! Purchasing all my furniture here from now on!

wi
Review №94

Bought bedroom set in September here it is 2 months later and still no word on when Ill get it delivered.customer service stinks.they gave me no explanation.no idea of when itd be in.THE CUSTOMER SERVICE STUNK.they had no problem taking the money beyond that they could care less.2 thumbs down.F grade.0 outta 100.wish i could give 0 stars.inexcusable.cancelling and going somewhere else. forget this place!

Ba
Review №95

Our sales person Tiffany was awesome. She wasnt pushy and helped us find what we wanted. My husband and I made a couple of trips in before we made our final decision. The sales manager was great as well assisting Tiffany to be able to get us exactly what we wanted in the price range we could afford. We will gladly shop there again!

De
Review №96

Our experience with Art Van was great. Chad was helpful in finding what worked for our need. He was helpful but not pushy and when we made our decision he was right there and closed the order just as we wanted. The merchandise came in earlier than expected. We chose to pick it up and the staff in the warehouse were very helpful and careful with our merchandise. We brought it home and it is a nice beautiful piece and the quality is better than Id expected at the price we paid. I will go back again when Im ready to buy again.

Je
Review №97

My husband and I visited the Findlay Art Van store while looking for a new couch. After being helped through the process by Tiffany, we picked out multiple pieces and ordered. They were meant to be delivered to the store on a certain day and my husband was picking them up. I got a call that morning that all the pieces except one, the couch, had arrived. The couch had not made it onto the delivery truck. The store could not give a definite explanation as to why. I was having surgery the next day and it was important that i have the furniture set up before hand. After speaking to the associate for a minute, she got the owner, Tony, on the phone. Tony was a calm and reassuring voice. He went above and beyond to make sure while we waited for the couch to show up, we were not inconvenienced. I had a couch to use while we waited on ours to arrive and he sent a delivery truck to make the switch for us. Even though, the distribution center made a mistake, the Findlay store made it right. I would absolutely use them again.

Do
Review №98

We were there looking for a couch and recliner. We were there approximately half an hour and not one sales associate so much as said anything to us. In fact we were snubbed by at least three. We will never go back.

Ba
Review №99

Brian was knowledgable and helpful while staying low key on the sales pitching. Nice doing business with you all.

wi
Review №100

We had a great experience on both of our visits.Our son-in-law and daughter have been regular customers of Art Van over the past 5 years and recommended them to us. Our Art Van consultant, Lisa, was very personable and energetic. We also worked with Tony when Lisa was not available. We decided to furnish our new home from Art Van and will go back there for future purchases.We will be recommending Art Van to our friends.

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