Cole did an amazing job helping me figure out which bed fit my needs best. I have never really put much thought into what kind of bed I have but after my visit my whole outlook changed and Im very happy to invest in my sleep. My bed has been amazing and Ive never slept better! Thanks again for everything and I plan on going to mattress firm for all my bed needs.
We had a great experience using Mattress Firm. Staff were knowledgeable, friendly and very accommodating given we had our 2 boys running around. The purchase process was quick and easy, not to mention the time it would take to get our mattresses in was short compared to other stores we browsed at.
Last week in the Findlay, OH Mattress Store we were looking for a mattress. We dealt with Brianna Sifferlin a sleep expert. Brianna was very friendly and knowledgeable helping us select what we were looking for. We did purchase a mattress and the price was good and the delivery options were great. We received the delivery right on time yesterday and so far happy with what we bought. Thanks again Brianna if we need any thing more we will not hesitate to contact you.
Tyler at the Findlay Ohio store made it easy for us to pick out a new mattress. He explained everything well and helped us find a great mattress in our price range. I’m excited for when it gets delivered.
As soon as we walked in the door, Christina N greeted us right away and helped put our nerves to rest! She took us through the whole process, explaining everything thoroughly to help us better understand what we should look for in each bed. Not only did she help us find the PERFECT mattress, she also helped us find the pillows we have been searching for for years! And if it couldn’t get any better, she made sure we got the best prices and helped us save hundreds of dollars! We were blown away with the entire experience and will always use Mattress Firm moving forward!!
Just moved in town and was shopping for new mattress, as soon as I walk in I felt at home! Tyler was very knowledgeable and helped me get the best deal that fitted my budget! Cant stress enough the kindness of the staff at mattress firm Findlay! %10000000 recommend going there if you are looking for a mattress! T
This was probably my best experience when it comes to buying a bed Tyler was so helpful and fast since I didn’t have to much times I would go buy from him any time!
Tyler was very helpful and great customer service. Very happy with the service and cant wait for our new bed.
Tyler was extremely informative and was so helpful in making my decision. The offer was very competitive. Tyler also made the purchase very simple. I need the mattresses and power bases shipped to my home in Florida. Again Tyler made that process transparent and simple. Customer service at this location appears to be a priority.
Cole is awesome, super helpful with all of our questions and friendly.
Christina was amazing! She pin pointed every little detail of what we wanted out of a bed! She was thorough in explaining the differences between all of them! Helped us finance everything! Would highly recommend! She will work with you! She’s quite humorous too!
Cole and Tyler let us take our time while trying to make a decision. They answered every question, crawled under the bed to show us some factors on the frame, and built a rapport with us that would make us come back every timr
Cole and Todd were very friendly and helped pick out the perfect mattress
Tyler was our salesman, He was very knowledgeable and made the purchase a great experience! We had a lot of fun and he remained professional throughout the entire transaction!
My Customer Service Rep, Christina was very helpful with our selection. She made suggestions and offered her input for what she thought would be a good fit for me! She was also very friendly and professional!
Christina Noriega Was very friendly. There was only a minute before she was to close up and she let us in and very tentatively helped guide us and took her time to find something fit for us and to help us sleep better and more comfortably. She let our little tot run the store room while we laid on mattresses. She accommodated us and our toddler. She took her time to show us and have us try out many options. We truly appreciated her kindness and willingness to help even with it being so late and very close to closing up. She gets an A++ for customer service, and personality. Truly one of the best! Chris Chapin and I will surely be back for future purchases.
First time finally getting a new mattress and I was completely satisfied! Findlay location was clean organized and plenty of options to choose from. Tyler was very professional and informative with our purchase. We were very happy and definitely recommend. Thanks again Tyler!👌
Tyler was awesome!!! Moms/Dads sending young adults to Univ of Findlay GO TO THIS STORE! I got a great deal for my Big Boy PJ five stars for sure!! Delivered the next day- sheets, mattress cover, etc! 👍🏻👍🏻👍🏻
I am so happy with my experience at Findlay Mattress Firm!! The store was so clean, and very well laid out. Christina was an AMAZING sales woman!! She gave suggestions, but never made me feel pressured. She was knowledgeable and quick to ask questions or address concerns I would have with my purchases. She was also real, funny, and relatable. I would most definitely recommend her to my friends and family, and wouldnt hesitate to make another purchase from her.I hope Mattress Firm knows what an asset Christina the other sales man are for the company!!
Tyler was super helpful! We quickly found our mattress and he was really knowledgeable through the financial process.
We definitely recommend this store if your looking for mattress sets of good quality, price and service. We were not pressured in any way, different types were explained as well as being able to see them and try them out. Even picked up an extra mattress for a good price. There is financing available if you need it.
Great atmosphere and friendly customer service I would recommend anyone to go there.
It was a great experience! We were in and out with a brand new mattress. Tyler and Cole helped us, they were great and new all sorts of info.
Tyler and Cole helped us out so much with buying a mattress. My friend Sammy walked out of there saving $400. She is a happy camper, thank you guys!
I have been shopping for a mattress for over a month. Did online research on types, prices, brands and reviews. I wanted to test the final few before I made a decision so I went to Mattress Firm to try them out. I was promptly greeted and shown all the models I asked about. Found the one I liked and discovered it was less expensive than online. Paid and loaded into my car, the whole process was complete in less than an hour. Oh, and the mattress? Ahhhhhh. Best night of sleep in a LONG time. Recommend this store!
She was AWESOME explained things clearly. Asked questions to better understand all my conditions. Over all great price. And GREAT EXPERIENCE!
Very friendly and courteous. Christina was wonderful to work with! Very knowledgeable and was able to answer all our questions.Definitely would recommend this store.
Just had the best experience at this store! Tyler was welcoming, informative and helped us find exactly what we wanted! His team even worked to find us the best price. Could not be happier with our choice to buy from them! Best service and prices in town!
My sales woman, Christina, was excellent! She listened to what I said and helped me choose the right thing for me within my budget. She was knowledgeable and funny, and made the whole experience a breeze.
Answered all of our questions without trying to sell us more than we wanted. Got exactly what we needed. Can’t wait for the mattresses to get here so we can try them out!
Super friendly and helpful with decent prices
Had a great experience! tyler and cole were very knowledgeable and made the selection and buying process quick and easy!
Tyler, the store manager, was amazing! He helped us tremendously to find the right bed for us. 10/10 recommend this store and his service.
My fiancé and I went in to look for a king size bed, 15 min before the closing time. Very thankful that our sales associate Tyler was able to stay an hour over the store time and help us find a mattress to suit our needs. Also, he was very helpful in pricing the multiple beds we were stuck between decisions with! Highly recommend!
The store was clean and well laid out. I was greeted by a salesman immediately. He asked me what I was looking for and I noticed a queen mattress on sale at a very reasonable price. He showed me the mattress and I sat down on it. I told him that I had been looking online and found one from Mattress Firm that might fit my needs. I thought this one was too soft. I discribed the one online and he walked me down to it. It was much firmer and seemed to be just what I wanted. The transaction went quickly and a date was set for delivery. I am looking forward to better nights sleep.
Best service. Friendly, helpful and not pushy. The salesperson let me take my time and answered my questions. Didnt push extras.
Pleasant and super helpful staff, very polite and not at all pushy. Will be recommending to friends and family! Thank you to Tyler and Tina @ the Findlay location
Had a great experience here, our sales person Tyler was an awesome guy who did a wonderful job of explaining everything we needed to know about the mattresses we were looking at and then the one we purchased
Tyler worked with us on buying our new bed set.He was thorough and knowledgeable. It made our decision making alot easier!!We were in and out in about an hour and saved alot of money. Thank you!!
Christina and Tyler were so helpful today! Got everything I needed and even under budget. The store was super clean and had a great selection. Cant wait to sleep in my brand new bed!
Tyler was super friendly and helpful! Thank you!
Christina and Tyler provided excellent customer service in an environment pleasant to be in. Great experience, especially when I like to get in and out. Haha super painless and affordable. Would recommend!
I woke up this morning with most my body aching and decided to do something about it. I called Mattress Firm Findlay after speaking to 2 other mattress stores and so glad I kept searching. Saved a lot of money and got the one I wanted. I almost spent twice as much. Scary when I think of hundreds of extra dollars I almost wasted. Friendly service and answered my questions quickly and did not beat around the bush at all. Great place to spend and save, all at once!
Tyler was very helpful and friendly to work with. They had a great deal for Black Friday. I would highly recommend
Made us feel very relaxed and comfortable during our visit . The sales people were helpful not pushy and made the process very easy after we made our choice of mattress. Would highly recommend mattress firm. Stop in and give them a chance to help with your decision you will not be disappointed.
Tyler was knowledgeable and helpful throughout the buying process.
Brandon was absolutely wonderful! We had almost no idea what we needed and he helped us by narrowing down our choices based on our needs. He is very knowledgeable and understanding and did a fantastic job.
Service was great and they worked out a good deal for me.
Our salesman was very polite and knowledgeable. He took a great deal of time to ensure we found the right mattress. The store was neat and clean. And they had good procedures in place regarding Covid.
Service was great very knowledgeable employee nice selection of mattresses to choose from would recommend people to check them out
Bought a queen bed they worked with me and I saved alot of money
Thanks Christina and Tyler for getting both my parents and I in new beds at the BEST cost possible! Highly recommend Findlay Mattress Firm :)
Had a quick sale since only one kind of twin frame in stock and two different mattresses in stock to take with us because we needed it ASAP. The frame is pretty flimsy and seems short for the length of the mattress. The good thing was it was in sale half off and got it the same day. I hope the frame holds up. We also had to go get pieces of wood to use as slats since this frame had no slats to support the mattress. Would have shopped around if I had time to do so.
Thank you for your help Cole.
Look for Tyler Greer. He will get you what need. Awesome service ❤️
I have been coming in for months to get the perfect bed....finally found it thanks to Christina...great bed great prices great experience...
Tyler was great with assisting me!
David Ramsey and I went to this Mattress Firm store on Memorial Day and had the pleasure of being greeted by the sales associate Tyler. He was very informative and helpful with the purchasing of my mattress. He was not pushy and very easy to work with. He gave us many options to choose from. He knows his product very well. He was very helpful with making arrangements for delivery to my home. If I am in the market for purchasing another mattress this will be my first choice to go to. Thank you so much Tyler! You made my first mattress shopping experience a great one! 😁
Amazing service thank you to the lady that helped us get the mattress
I rate this business very high. Tyler, the salesperson was very helpful and was super friendly. Can’t wait to get my new mattress!!!
Tyler assisted us instantly, approached with respectful, friendly and welcoming vibes. He explained the color codes and what they meant. He suggested one close by based on what we sort of told him we wanted and went on based on that one. Within minutes he lead us to the perfect mattress and we happily checked out. The following day we picked up our bed 30 minutes before they closed and he was happy to load it with no hesitation. Awesome employee he made the expirence enjoyable.
This was probably one of the most positive experiences Ive ever had making a larger purchase. No pressure, all questions answered, and the store manager and assistant manager were super cool. They were very respectful and I cant imagine even considering looking somewhere else if I need another bed in the near future. I CANT say enough good things about my experience here. Thanks guys!
I arrived early before they officially opened. They opened the store 10 minutes early for us. They werent pushy but available to answer our questions. They clearly are taking covid seriously as well with many safety protections in place.
Highly recommend them! My husband and I were helped by Tyler. He helped us find a great matress and for a great price! We saved over $600 with their sale prices and help. Tyler was very nice and patient with us.
Big shout-out to Brandon at Findlay mattress Firm!!!and the other gentleman as well. Forgot his name. sorry. You two guys are the best. Im so glad I made one more stop.Thank you both for the awesome deal I got on my mattress. Great customer service guys!! Im really happy. Thanks for helping me make a decision. STAY AWESOME GUYS !!!
Went in on Black Friday to make our very first purchase of a mattress, which is a pretty big adulting step and Bri at the Findlay location was absolutely amazing. She listened to our wants and needs and took us seriously as buyers. She was very knowledgeable about all the products and warranties offered for each brand. She let us take our time to make the decision and lead us to have a great shopping experience! I will definitely come back to this location if I have any other mattress needs! Thank you bri
Mattress Firm Findlay provided me with an excellent mattress buying experience. I had the pleasure of being helped by Brandon Davis. He was extremely helpful and patient throughout the entire process. He took the time to explain the differences between the wide selection of mattresses and ensured that I was happy with my final mattress decision. Go see Brandon at Findlay Mattress firm!!!
Took advantage of the 2020 President’s Day Sale at the Mattress Firm in Findlay, OH.Saved a lot of money!I purchased a Sleepy’s Hush Plush Queen Mattress and also received a Heads Up 50 Adjustable Base for Free! Yes, Free!Mattress Firm also honored a 10% military discount with my purchase as well! Awesome! Brandon Davis the sales associate that greeted and assisted me was very helpful, knowledgeable, and fun!My experience with Brandon was professional with no sales pressure at all, and very helpful to get me the best bang for my buck!The President’s Day Sale 2020 was my first time ever shopping with Mattress Firm.Won’t be my last!Very appreciative experience!Thank you Brandon for your assistance and saving me more money! 😃
I had a great experience at Mattress Firm in Findlay. Tyler was exceptionally helpful. After spending hours online, I gave up on my search and called the store. I needed a mattress asap. Not only did Tyler find me a mattress to be delivered in 2 days, but he also redirected my search so that I not only got all that I was looking for, but at a much lower price. No high pressure. Tyler respected my budget which made me feel respected. I will definitely buy my next mattress from Mattess Firm!
I went there to get a mattress for my son. Brandon was knowledgeable, helpful, and friendly. It was a nice experience and a good price.
Tyler Greer did a fabulous job assisting us with a mattress for a college age girl with some back issues. My husband and I will be going back for a new mattress for us very soon. Thanks Tyler.
Great customer service. Sales associate Tyler was very helpful and answers all questions we had. They did not try to up sale us on a product that was out of our price range.
Excellent service
We are so happy Mattress Firm is open. We desperately needed a new mattress and Tyler hooked us up. Tyler was so helpful. He listened to what we wanted, was conscious of our budget, and went out of his way to go above and beyond our expectations.
We were helped promptly and all of our questions were answered. Will 100% shop here again when I need a new mattress. I never once felt pressured to buy. Great place to get an awesome matress!
Great, friendly service and respectful of our budget!
Amazing service! Tyler was friendly, helpful, and patient. He didnt rush us out like many others when he heard we werent spending thousands.
Quick and helpful!
Brandon never mentioned the need for a mattress protector or that we qualified for a free head up adjustable base all the while I was haggling about an adjustable base. Went back to pick mattress up, said something to Tyler about the head up base and he hooked us up! Also asked about mattress protectors, Tyler was knowledgeable about store and manufacture policies. Tyler is the bomb, would gladly work with him again. Tyler gets 10.5 stars in my opinion, Brandon gets about 4 out of 10
Brandon was absolutely wonderful, very patient and knowledgeable. Don’t hesitate to go and see him!
Tyler was very knowledgeable and helpful in finding a mattress for my daughter. We found a mattress 40% off. They are open and ready to serve! Go check them out.
Tyler Greer did a great job and got us a really great deal. Thanks Tyler
The sales people are great. They dont pressure you into buying their product and they are very knowledgeable in all of their products.
Would highly recommend. Tyler G was very helpful and knowledgable about which mattress, frames, covers, and pillows would work best for us. He showed us tons of options and let us take our time to make a decision.
Tyler did an excellent job helping us decide on a new mattress
Brandon was very helpful and friendly with helping us pick out a mattress. He asked us a lot of questions so he could show us the best mattress for us. We brought it home that night and had a good night sleep. A very good experience thank you Brandon.
Salesman Mr. Davis was very polite and helpful to everyone in the store. He took extra time to help me meet my needs. Pleasant experience overall. He was helpful and open with no pressure.
Great service!! Highly recommend Mattress Firm!! Travis and Brandon were super helpful!! I can’t wait for my new bed to arrive!!
My salesperson was Brandon. I like that I wasnt rushed or pushed into a sale. He was very courteous and explained everything thoroughly. He was a very considerate man. I will share this store with others.
Brandon was great to work with. He got us an amazing deal and didnt pressure us to make a sale. We would come back for any future needs.
Trevor was vrry helpful. When we asked to see similar items, he knew what to show us. He wasnt pushy and we were able to make a purchase.
The buying experience at Mattress Firm was really easy almost fun and no pressure. Tyler made everything really easy and even arranged delivery for us.
Great customer service, Brandon and Tyler really worked with us to get the best deal!!
Tyler was amazing! Hed said theyve only been by themselves at the store for about a week - I would have never guessed that! Seemed like he was there for years - he really provided the best customer service! Thank you Mattress Firm and Tyler for a great experience. I look forward to my mattress delivery! I definitely recommend this location to everyone!
Very knowledgeable and not pushy!
Brandon and Tyler were amazing helping us out today!!! They go above and beyond and are not hindered by a challenge. Thank you so much for your incredible customer service.
We had a really awesome experience! Tyler answered all of our questions and gave us plenty of options to find the perfect mattress!
Tyler was awesome! Super friendly, but not pushy. He was a very relatable guy. Completely made us feel at ease.
Tyler Greer did a great job helping us with our purchase. Helped us with a price match guarantee. Went above and beyond making sure we were satisfied.
Mattress Firm Findlay, Ohio... We were greeted by Tyler, who worked with us to see what would suit our needs. He was patient and polite and listened to what we wanted in a mattress. He allowed us ample time to try out several models without pressuring us to make a quick decision. We made our choice and got a good deal on a mattress, frame and sleep kit. Delivery was within five days of purchase and on time. The delivery crew was polite and professional and followed company protocols. We declined their set up services, but they took the time to offer advice and tips on assembling the frame. The past two days weve enjoyed our new mattress and have no complaints.