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Wolfpack Hearing Clinic
2630 E Citizens Dr #7, Fayetteville, AR 72703, United States
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Wolfpack Hearing Clinic
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Jo
Review №1

Simply the Best! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ 10 StarsI have been wearing hearing aids for over 20 years. Never before have i had the level of professionalism, customer service and caring that I experienced at Wolf Pack Hearing. And, it wasnt just me...As I sat in the waiting room, I saw Marla treat each client that walked through the door like a family member.Dr. Richards provided a much more thorough hearing exam and follow up explanation than I have ever had. The interesting part was that I was just there to have a hearing aid serviced. So, this wasnt about money...they simply wanted me to have the best hearing experience that they could provide. After spending thousands of dollars for hearing aids, I finally saw that it isnt all about hearing equipment. The important part is the fit, comfort and programming. Dr. Richards and Marla simply cared about what I needed and how they could provide that. They now have a client for life...

Li
Review №2

Dr. Richards and Ms. Marla are truly the kindest people! Walking into the clinic and being greeted by a friendly smile really made my day! They have mastered the art of making their clients feel comfortable and cared for professionally and personally. I will definitely be recommending them to anyone I know with audiology needs!

To
Review №3

I truly believe the folks at Wolfpack Hearing Clinic understand what quality care and customer service is about. From the initial contact of setting the appointment all the way to the exam I could tell that they really care about what is best for the patient. They didnt want to only sell us a hearing aid and send us on our way, we received an explanation of the problem that we could understand and the options available like a friend would. It was a great experience and I am sure Wolfpack will be around for a long time!

Ro
Review №4

Dustin and Marla are amazing! Knowledgeable and pleasant to work with.They go the extra mile to insure paperwork is right and that your hearing devices are working perfectly.They could charge double and it still wouldn’t be enough😁

Ju
Review №5

I drive 250 miles for Wolfpack. For someone with a long time hearing loss and experience with the hearing “business”, it’s worth the trip when you find people like Dustin and Marla who are both HONEST and GOOD at their work. I hear great now and even my wife sounds good!!! I recommend these guys with confidence!!!

Ro
Review №6

Dr. Richards wax removal skills are second to none. My past experiences with other clinics has always made me hesitant to have my ears cleaned until it was way past needed. That will no longer be the case. It was a thoroughly enjoyable experience. Its been a long time since Ive been to a business that was as busy as it was with everyone as happy as they were. Brightened my day. Thank you!

Ma
Review №7

What outstanding care. Both Marla and Dustin did an outstanding job of making me felt like I was the most important patient they had. I have never had my earing checked before, and they made sure I felt comfortable, took their time with me and made sure I understood what was going on with my hearing. They also gave me recommendations on things that could help that they dont make any money on, showing they truly cared about making me feel better. I will be going back and will recommend anyone that needs their hearing checked to Wolfpack.

St
Review №8

Wolfpack hearing clinic provides wonderful service in a very friendly environment! Dr. Dustin and Marla go out of their way to make everything go as smoothly and easy as possible. I highly recommend them!

El
Review №9

Please invest in this business! They are incredible people; so kind and caring. It didnt stop at the front with Marla (who is the sweetest!) but the Doctor who did my in-ear monitoring molding was great too! Overall, just the best people who I believe are worth checking out for all your audiology needs!

Ro
Review №10

Terrific experience at Wolfpack. Friendly people and great service. Would recommend to anyone!

Ro
Review №11

There are not enough words to describe the experience at Wolfpack Hearing. Dustin and Marla are the friendliest and most knowledgeable audiologists ever. They have worked in my husbands hearing issues trying to get him to hear for months now and will not give up. He needs certain hearing aids. We would give them 20 stars if we could. If you want someone who will work with you until you are totally satisfied we highly suggest going to Wolfpack Hearing.

Ry
Review №12

Dr. Richards is awesome. I have known Dr. Richards professionally for a over a decade and he is one of the best in the business. He takes the time to get to know each individual and tailors his solutions to their needs. He is a real go getter and very involved in his community. If hearing is your concern, he is your guy!

jp
Review №13

Dustin and Marla are awesome!! Love how flexible and willing they are to help their customers! Hands down great people.

Sc
Review №14

Absolutely amazing! I drove an hour and a half and they were so considerate of our drive, we were greeted with happy faces and amazing advice. The cleaning was quick, easy, and painless. This is more like visiting a family member than the feeling of going to a medical clinic. Astounding people, top-tier business, and they genuinely care. I can’t say enough good things. If you need anything done with your ears, please give these great people a call! You won’t regret it!

me
Review №15

I take care of my Dad he is 79. They are so wonderful with him. They make you feel at home. We Wouldnt want to go anywhere else. 🙂

ch
Review №16

Definitely go see them! Just moved to the area and they were both super warm & welcoming. It’s clear they actually care about their patients well being. I’ll be using them for anything hearing/ear related.

Ro
Review №17

Dustin Richards and Wolfpack far exceeded my expectations!As a wearer of hearing aids for years and having used other “corporate” chains, their level of service went above and beyond any I’ve ever received elsewhere.This small business is worth the drive.You won’t be disappointed!

Lu
Review №18

Communication and setting up the appointment was a breeze. Very nice waiting room and offices. Ear cleaning was gentle and I would recommend them to anyone! My wife and I will both be returning in the future!

Vi
Review №19

Amazing experience, staff was super friendly.

Th
Review №20

They listen to me and evaluate9my needs. Love my hearing aids.

To
Review №21

Too bad they only allow 5 stars. If you have hearing issues this is THE place to go. The Dr. has the knowledge and expertise to get you hearing very well, and the personality to put you at ease. The staff takes care of ya better than family. I promise there is no better place anywhere to take care of all your hearing needs. Your hearing is TOO important to settle for anything less than the best- and that is what you will get here. Service is to the moon. Give them a chance to EARN your trust, you wont be sorry you did.

Ra
Review №22

I cant express enough gratitude or reccomend a better place to go to! Wonderful, polite and extremely CARING people that have your best interest at heart. I wouldnt think of using or recommending anyone else. You are treated like family and truly cared about. My Audiologist from now on! Thank you both....

Di
Review №23

Great products and excellent service. Extremely efficient business with focus on quality customer service. Thank you Wolf Pack...Great job!

Br
Review №24

Absolutely phenomenal service, extremely friendly and very knowledgeable staff!!!If you have a hearing problem, Wolfpack Hearing Clinic has a solution, definitely5 STAR RATING, and I highly, VERY highly recommend you see these folks for your hearing concerns, you will be glad you did.

Tr
Review №25

Met with Dr. Richards yesterday regarding my fears of hearing loss. We tested, and while I have a mild loss, I dont need any assistance yet. His kind and efficient manner made the experience painless. Im so grateful someone recommend Wolfpack Hearing Clinic to me. These guys are just the best, and will take wonderful care of you!

Ev
Review №26

I was referred by my family physician to have a hearing test due to possible short term memory loss. The staff made me very comfortable from the first time I made the appointment to the actual testing procedure. The audiologist even did a test that could correlate with my issue of short memory loss. I would highly recommend Wolfpack Hearing Clinic.

Ha
Review №27

Excellent customer service.....the best service business model I have seen. These folks are very competent and are more than willing to assist the customer with their skills.

JO
Review №28

Dr. Richards and Mrs. Richards are two of the most caring and attentive health care professionals I have ever encountered! They are very personable, reassuring, and knowledgeable. This was my first experience using an audiologist, but I cannot imagine using anyone else!

Ta
Review №29

My husband seen Dustin after 17 years of hearing loss, he had Hearing aids in the past and couldn’t wear them. We drove 450 miles to see him and let me tell you it was definitely worth the trip. Dustin took the time to go over his hearing loss, explaining the blue tooth capabilities and getting him fit to the appropriate aid. He adjusted to fit him perfectly. I would definitely recommend him for all of your needs to fit you with hearing aid that is compatible with an individuals needs. He is honest and concerned with getting your hearing back to normal. His wife Marla works the front and she was the sweetest receptionist that I have ever had to deal with

Vi
Review №30

Went in for a basic ear wax removal, it was such a quick and pleasant experience. Everyone was super nice and the Doctor was great! Even gave me product to take home to help keep my ears clean. Could not recommend more!

Ha
Review №31

Yesterday, I went to Wolfpack Hearing Clinic because my ear was clogged and they got everything cleared out for me. I can hear better now! They were very kind and welcoming. I will definitely be going there if I have further issues. 5 stars all the way!

Sa
Review №32

I went to Wolfpack to get ear impressions for in-ear monitors. The staff was incredibly friendly and hospitable. You can tell they genuinely take interest in their patients. The ear impression process was quick and simple - I was in and out in 15 minutes!Would highly recommend this clinic!

Ka
Review №33

The most thoughtful and joyous people Ive ever met. Great people skills and very understanding. They care more about people than money. The staff here is just perfect.

lo
Review №34

Wolfpack Hearing Clinic is the most Awesome Clinic in NWA. I CANT say enough about how Great Dr. Richards is!! He is very thorough in his Exams and explains everything he has done so you can understand what he did.The Staff is super great! Sarah is super nice and very helpful every time I come in for what ever I need she always in a good mood and tackles my problems head on. I recommend Wolfpack Hearing Clinic to everyone.Thank you Guys your Great.Loren Sharp

Ca
Review №35

Simply the best place in attention and service, highly, highly, recommended.

St
Review №36

Sarah, Marla & Dustin exhibit the qualities you want & need in medical professionals: compassion, professionalism, knowledge and kindness. This was my first hearing test and they made me feel very comfortable. It was a very nice experience and Dustin did an excellent job of explaining the results. I highly recommend Wolf Pack Hearing!

Ki
Review №37

I cant think of one thing they could do to make this a better experience! Marla is so welcoming at the front desk. Dr. Richards is extremely knowledgeable, and yet explains things in a way anyone can understand. I trust his assessment 100%. Hes the person I want in charge of my hearing health!

Cr
Review №38

This is the best medical clinic I have ever been to they where the most nice and wonderful and nice people to talk to There work was amazing quick and easy also not hard my my wallet thank you wulf pack hearing clinic five starts all the way

Ed
Review №39

Ive worn hearing aids for the last 15 years, but have never been totally satisfied. Recently I was looking for new aids to see if they could reduce background noise. I tried a set that were about $6000, but decided they did not improve noise reduction $6000 worth, so I went back to my previous audiologist, Dustin Richards at Wolfpack Hearing Center, and he said my present aids were fine and they just needed to be updated and reprogrammed. He was able to take care of that the same day and now I have a set of hearing aids as good if not better than the $6000 set and for much less cost. I highly recommend Wolfpack Hearing Center.

Na
Review №40

Conscientious, respectful, everything well -explained, well-located. My first visit 2 years ago was given at no charge although I don’t know if this is still their practice.

Mi
Review №41

I can’t begin to describe how easy the process was at Wolfpack! Not to be corny, but you immediately feel like part of the pack as soon as you enter. I’m all about customer service and they went above and beyond. Affordable, friendly, Godly people who want to serve you! Won’t ever go anywhere else and can’t wait to send my musician friends to get their molds done. Thanks, Wolfpack!

Pr
Review №42

I recently moved to Fayetteville and started having an issue with my hearing aids bought in Little Rock. Dustin Richards took ownership of the problems in getting those resolved, and now I hear even better. Very friendly and professional, loved the visit, and glad I found my new go-to for hearing problems.Also, the office staff is so friendly and great. Very surprised with the excellent stock coffee bar with cookies and snacks. Looking forward to the next visit!!! Highly recommend Wolf Pack Hearing Clinic.

Ca
Review №43

Wolfpack Hearing Clinic staff is amazing! Dr. Richards was able to significantly improve my father-in-laws hearing with hearing aids. The clinic is very welcoming and you can tell that the staff goes out of their to help accommodate you. If you are looking for a great place with people who care, this is where you need to go!

Ch
Review №44

Weve had absolutely the best experience with Wolfpack Hearing Clinic! Dr. Richards took time to understand my concerns and work toward the best solution for my lifestyle. Most impressively, they continue to be warm, helpful and available when I need adjustments to programming or service for my aids. I highly recommend working with this team!

Lo
Review №45

It’s a beautiful time January 27,2020 beautiful day and this company took my old hearing aids made it by new. I can heard better than with any aids that I had.I highly recommendLouise Whittaker🎊🎊🎊🛒🛒

Vi
Review №46

I only regret six -- or ten -- stars arent available! What a fabulous combination of expertise, patience, courtesy, and friendliness. Its just not possible I could be better served, or even served as well, anywhere else. Dr. Richards is terrific!

Pa
Review №47

I have been going to Wolfpack for 2 years and they are great.Most of my contacts are with Sarah and Marla who are superladies and super helpful and pleasant. Dr. Richards is great,helpful, professional and does a great job. I highly recommendWolfpack.

M
Review №48

Fantastic customer service. The staff was extremely helpful and courteous. They Were able to have my hearing aids fixed in a matter of minutes.

St
Review №49

These people are great. I walked in for my first appointment and I was greeted when I came in the door. I was very impressed with audiologist. He listened to the problems I was having and took great care in solving them. I will for sure go back

Co
Review №50

Absolutely recommend! Marla and Dustin are the kindest people you’ll meet. Very knowledgeable and professional!

Da
Review №51

I took my father in laws hearing aids into Wolfpack to have them checked because he was having a problem with them. He is a 93 year old WWII veteran. Sarah was so nice and friendly, she took them into the back and came out about 10 minutes later and told me she gave them a good cleaning and that if it didnt help to bring him in and she would get the adjusted. She explained a lot about them and there operation. When I got home and put them in my father in laws ears it was like he could hear for the very first time. Thank you Sarah and Marla for your help and consideration. You are Angels among us. I wish there were more compassionate people like you guys out there it would make this world a lot more peaceful and friendly. I cant say enough good things about Wolfpack Hearing in Fayetteville.

Ju
Review №52

Rarely do you meet a team of professionals that cares for their patients/clients at the same level, if not more, than for their business!This review is long overdue. Almost a year ago, my father began complaining of ear/hearing issues. Upon seeing the stellar reviews, I decided to contact Wolfpack Hearing Clinic. As soon as I spoke to Marla (Dr. Richard’s wife), I immediately felt the same sentiment that other reviewers have expressed. Marla and Dr. Richards are by far two of the kindest and most pleasant people you will ever meet. We met with them on a few occasions due to the development of my father’s issues. They were patient and accommodating at every step. Dr. Richards provided options based on our concerns and at no point made my father feel pressured. I strongly recommend this team for your audiological needs!

Ia
Review №53

Took my Mom in because her aids were acting up. They were so nice here!!! With no appointment they went ahead and fixed the problem and cleaned the units on the spot, while we waited. 15 minutes later Mom coukd hear again. Definitely go here!

Di
Review №54

The doctor and his staff are excellent. They tested my hearing and fitted me with hearing aids. They were kind and patience with me and did a great job.

Be
Review №55

My 92 year old mother was having problems with her hearing aids and no place locally services her brand. I googled the brand and found Wolfpack Hearing Center in Fayetteville, AR. I called and spoke with Marla. She was so kind and listened to the situation. She felt sure she could help, so we drove to Fayetteville. Sarah, another staff member, greeted us. We introduced ourselves and explained why we were there. She asked to see the hearing aids and took them to the back. In no time she was back telling us she knew what the problem was and could fix it. While we were waiting, a lady came in. Sarah greeted her by name and assisted her quickly but with concern and helpfulness. Sarah was very kind as she spoke and worked with Mom. We were so pleased with the care and attention we received. We plan to return next week to meet with Dr. Richards for a check up to see if adjustments are needed. After only one visit, we could tell that these two ladies are very compassionate and caring individuaIs which is what we want when people are working with our parent.

Ji
Review №56

Very professional and friendly. I really recommend going to this clinic for your hearing problems.

MB
Review №57

We give Dr. Richards and staff the highest recommendation. They are friendly, respectful and competent. They cleaned and adjusted the hearing aids we came in with. Dr. Richards found that the settings done by our previous audiologist were incorrect. He re-set them, resulting in much better hearing. Thank you, Dr. Richards!

De
Review №58

Having hearing issues since I was 4, I have had a lot of experience with effects of hearing loss, as well as with previous audiologists. Many times, I felt that they were only interested in getting me in and out as quickly as possible, and I didnt feel like they had any real interest in hearing my feedback about how life was with hearing aids. Dr. Richards not only took the time to hear me out, but genuinely empathized with me. Its hard for people to truly understand what life is like when you need hearing aids to fit in to society, but I can say with confidence that he does. I cant recommend him or his staff highly enough after the experiences that I have had.

Da
Review №59

Every team member in this clinic delivers the most friendly and professional service of any clinic Ive ever visited.

Ka
Review №60

Everyone at Wolfpack is a joy to work with. I stopped in because I thought I might have slight hearing loss, and while it wasn’t too bad - the hearing aids have made all the difference. They are extraordinarily helpful when I have a small problem and above all - they listen to me and adjust my hearing aids accordingly. I highly recommend them!

Pa
Review №61

First class service from start to finish. Got my hearing test done and my aids tweaked perfectly. Highly recommend! I will come back for sure.

Br
Review №62

Highly recommended. Dr. Richards and the whole staff are amazing. Made me feel so safe and comfortable. This visit helped me so much

To
Review №63

First time patient this week. Had a very positive and beneficial visit. Dr. Richards was able to give me some positive direction and make changes in my current hearing aids that seem to have improved my hearing. Have had a frustrating cookie bite loss that has been hard to treat. He spent a good 2 hours with me and did a very thorough workup. I am very highly impressed with the Wolfpak Hearing Clinic. Brittany Daniels was also very helpful getting me checked in - and so very pleasant. Thank you all!!

Mi
Review №64

Staff was amazing! Very friendly and patient. Felt like I was at home. The best hearing test experience Ive ever been to.

Bi
Review №65

Great place. Super friendly. Highly recommended.

Sh
Review №66

Wolfpack hearing is so fried & professional. They are very customer oriented to do there best work for each and every customer. They are a pleasure to do business with.John Selph

St
Review №67

These people are so knowledgeable about hearing aids, I felt like they had my best interests at heart. I highly recommend Wolfpack hearing

JT
Review №68

The staff at Wolfpack Hearing are fantastic! Dr. Richards helped me to understand my hearing issues and fitted me for appropriate devices. Excellent experience!

Wa
Review №69

Wolfpack Hearing Center is fantastic!! They model great customer service and pride on going the extra mile! I have worn hearing aids for 33 years and my son has been wearing them for 2 years. Dr Richards and his wife are great!!!

Bi
Review №70

Nothing but rave reviews for Wolfpack and Dr. Richards. Positively the best audiology service I have had in over 20 years. Must see to appreciate.

Br
Review №71

Wolfpack Hearing is a fantastic place to go for all of your hearing issues. Dr. Richards is great at his job and an even better person. Go to Wolfpack Hearing, you wont regret it.

Br
Review №72

Great, genuine service every time!! This business goes the extra mile to take care of every person coming through the door.

Bo
Review №73

After getting aids from another store were i had nothing but trouble i walked into the wolfpack the looked at mine and repaied them better then when I first bought them. I had not worn them in over a year as the aids did not work. This place is A++ service see you again soon. Thanks.

Ke
Review №74

Amazing clinic! New to hearing loss and this is the second clinic I’ve been to beyond friendly and really care about their patients.

Cl
Review №75

As a colleague of Dr. Richards and a fellow audiologist, I know that you cant go wrong with this practice. If I had a loved one with hearing loss in Fayetteville, this is where I would send them without reservation.If you are unsure who to choose to help you hear better, start here.

Ra
Review №76

This is the best place to go for your hearing aide needs. Love these people!

Sh
Review №77

Dr. Richards is an amazing audiologist. His patience and kind heart for his patients is amazing. Anyone looking for an audiologist in the Northwest Arkansas area needs to visit him.

St
Review №78

Excellent and professional service! I love the hearing aids Dr. Richards fitted me with.

Ra
Review №79

I went to the clinic with a unique type of hearing loss. I had been told by other doctors and hearing aid people to try one certain approach. Dr. Richards said he disagreed and wanted to try a different approach. Dr. Richards wanted to try different approaches to my hearing loss. He sincerely wants to help his clients, not just sell hearing aids like some other clinics. I got just the hearing aids I needed. I highly recommend Wolfpack.

To
Review №80

Hands down the best of the best. Highest of recommendation.

Tr
Review №81

Excellent service from check in to check out. I was made to feel as if I were the only patient the whole time. Overall awesome experience.

Je
Review №82

Dr. Richards actually takes the time to listen to his patients and develops a treatment plan specifically for them. What healthcare should be like. Highly recommend

Fl
Review №83

Little longer than expected wait time, but we got 2 hearing aids at a discounted pricing which has significantly made my gramps hearing better at the age of 93. No more having Sams hearing aids that whistle like no tomorrow, or having to shout for him to understand what we are saying. The quality and setup of the hearing aids was so much better that gramps was totally impressed. It was like a day and night difference

Ra
Review №84

Thank you Dustin and Marla for your excellent ethic and professional service. Would highly recommended.

Br
Review №85

Very professional and truly cares about their patients. I would recommend any of my friends and family to this clinic..

Me
Review №86

These are the sweetest people you will ever meet, super caring and thoughtful.

Na
Review №87

I have been wearing hearing aids since 2008 and have been to numerous Dr.s and clinics. Wolf Pack is hands down the best experience I have had in service and knowledge of hearing loss. I recommend, if you have hearing loss questions and advise go to Wolf Pack hearing Clinic in Fayetteville AR.

La
Review №88

Just walked in one day, fixed my hearing aid,free of charge! Wonderful Christian folks!!

St
Review №89

Dr Richard is the best he really cares about his clients........

Ja
Review №90

Great customer service, people that care about their customers

As
Review №91

Very nice staff. Very helpful.

Te
Review №92

If youre frustrated with results from other hearing centers, go here!

Er
Review №93

I can hear better thanks to this team!

Ma
Review №94

Best place for excellent hearing care.

Al
Review №95

Greatest office EVER!!!

Jo
Review №96

Dr Richards is very caring an helpful !!!

Sa
Review №97

So helpful!

Ja
Review №98

Super

Ia
Review №99

Staff was very helpful and accommodating for me! Highly recommend!

Information
32 Photos
99 Comments
5 Rating
  • Address:2630 E Citizens Dr #7, Fayetteville, AR 72703, United States
  • Site:http://wolfpackhearing.com/
  • Phone:+1 479-957-9300
Categories
  • Hearing aid store
  • Audiologist
  • Hearing aid repair service
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
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