Good local hardware store. Save yourself a bunch of walking and wandering around looking for stuff. Prices are competitive with big boxes

Poor service im just talking to Manager Micheal and he just hungup the phone

Thank you “Hardware Store” for donating gas cans and gloves to help my family in Louisiana. You are amazing! You are the only Hardware Store that donated. It is people like you that make a difference in our country.

Great service, they had the Air Filter that fit the Mower I inherited when I bought my house. They also had the right motor oil for the mower as well. Many Hardware and lawn tool/items in this store, the employees were very nice as well.

I loved this place! They truly do offer a little bit of everything in this store! Kind of the “ultimate hardware store.” I went in with a friend looking for a key lock pin for a wheel on a table saw. Sure enough they had it! The staff is very friendly, and honestly they have a little bit of everything! Pricing seems to be very fair as well!

I really liked this store. Prices r mire than reasonable and u mat find products u dint normally find.

The phone receptions was very crude, but when I went in, the people behind the counter were very helpful, and knowledgeable.

Ive always going Ive always gone there I enjoy going there I get my chainsaw chains Ill get weed eaters blowers everything I enjoy it a lot this place is a wonderful place its easy to get along with everyone and they have just about anything and everything you need were fined for your gardening needs or even your house anyting go visit them theyre good people

Great store and staff, very educated about hardware. Felt well taken care of

Came in today to get a pole saw to clear all the limbs away from my roof. Some of these li.bs were way beyond what these is advertised to do but it handled it with ease. Very friendly staff. They just had one in back so they put it together, filled it up and made sure it worked. Couldnt be happier

Great service and prices. Ive been going here for the past 9 years, although they dont have everything like the big home improvement centers. Theres a lot that you can get and its cheaper. I would suggest calling them and compare prices. Military/Veteran Discounts available

Great customer service better than any Lowes or home Depot you will go into

Nice down home atmosphere customer service is really good they usually have what you need

Well start friendly service prices a little steep but not bad

Its where i always shop for any of my stihl supplies

Rarely do I give 5 stars. Actually never. But this place... Wow. So I go in to buy a Stihl weed eater. Knew which model I wanted, but had questions. The guy helping me answered them accurately. Super knowledgeable. Friendly. Then made sure it started and filled it with gas. The whole store is clean, well stocked. Like a dream. I wish all shopping experiences were like this.

Great, helpful staff. Best prices for rentals.

Staff is very helpful and knowledgeable. Well stocked inventory!

I went in to The Hardware Store and I needed a hatchet and 2 screws. I couldve gotten the hatchet at a big box - The Hardware Store was $1.50 cheaper. However, I couldnt have gotten the two screws I needed w/out buying a pack of 50. The Hardware Store always has what you need - if they dont, they can get it. The staff is VERY knowledgeable about their products - unlike the big box stores. Its the way a hardware store should look and function. Highly recommend.

Great staff. Convenient location.

5 star for me every visit.

Got me a large brimmed hat. Dont need more skin cancers

I have been a repeat customer here for years and its mostly due to their cat Chainsaw.. If you need help with something go to the older and shorter gentleman. He knows his stuff. They have had the same staff for a long time it seems. The owners are very nice and willing to spend time talking with you about different options. I love this place and am more than happy to give them my business again and again....and again!

Always have what I need although very busy

Bought a brand new saw and the blade wasnt tightened properly. Had to throw a fit to get them to make it right. The the young employee was a jerk about making it right. Poor customer service. I have bought over 12 pieces of equipment from them and have never felt appreciated

They should have more staff.

Large variety of merchandise,the store is organized very orderly,and is clean. The staff are always helpful,friendly, efficient!

Zero customer service.

Staff was SUPER nice and got just what I needed for my weed eater!

They have about everything.

They are always so friendly and helpful. Truly a pleasure to get away from the vast big-box stores and quickly find exactly what you need. I love going here!

I went and rented a power tool and was asked how long I was going to use it I said for a day (24 hrs). Then he asked if I was going to bring it back the same day and I said maybe. I used it for little less than the one day (24 hrs) . Same day 44.00 1day 55.00. Took it in the next morning less than 24 hrs. I noticed on my ticket he charged me same day $44.00. thinking that if I brought it back when I said I would I would be charged the difference $11.00 plus tax. Nope they charged me the $44.00 plus a 1/2 day rental if $30.00 even though I brought it back in less than 24 hrs. The owner said due to how the computer is set up he couldnt help me, but I would of paid the $55.00 first and then brought it back same day they would of refunded. Just be clear when youre renting tools there to ask all the details. Just dont assume !!

Always a friendly staff and people who know what ya need before you can describe it. Excellent selection of knives flashlights and even chainsaws, prty much everything in btwn. Fair prices.

I was a handyman for a nearby business and these guys helped me out of many a jam. They dont always have exactly what you need, but theyll order it for you or help you find a solution you may not have considered. They taught me a few tricks about plumbing, electrics, and major appliance maintenance that really got me out of some jams, both at work and around my home. If I ever buy another mower or other yard equipment it will be from these guys.

Love the store, always friendly and helpful but staff werent requiring customers to wear mask (per city ordinance 6323). Left without making my purchase.

I walked in for the first time, they said hello and asked me how I was doing, then asked me what I needed, I told them, and they handed what I was looking for right away. Very friendly. I would recommend them for anything you need. Awesome customer service!!!

The place to find helpful people who know how to get a particular job done. Always quality products.

Great experience today at The Hardware Store. Went in to buy a chainsaw. Staff was very helpful and very knowledgeable. They helped me choose the correct saw for my needs. Thanks for making my day guys!

Helpful and friendly staff. For the handyman/ do it yourselfer, hardware stores like this beat the big box guys every time. Went in a few months ago and needed one screw for a fixture I was hanging. Well guess what...I could buy one screw instead of a box of 100! Got to the counter, guy said, is that all you needed? Yup. Just take it and well catch up on your next visit. My next visit, I needed gaskets for a shower valve. They had them in stock. $2.99. Guy rang me up and I laid a $5 on the counter, said thank you and walked out. You guys are the best and I will always come to you first!

Awesome selection of Case knives! Very knowledgeable about the products they sell!Thanks!

Great location in the middle of Fayetteville. Not a big store but they have just about everything you could imagine even equipment rentals. Prices are reasonable as well.

Great group of people.

I had a tune-up done on a saw I purchased from this store and afterwards the saw wouldnt hold bar oil. This was not an issue before the tune-up, but they wanted to charge me another $25 on top of the hefty price I paid for a tune-up just to look at the saw again. No thanks. Ill take my business to a more reputable establishment that stands by their work.

I was warmly greeted as soon as I walked in the door. I came in looking for a replacement bolt for one I had lost. The staff even offered to help me find an exact match. Great service.

This place has rude and unfriendly customer store help and plus stay away from stihl chainsaws and go with another brand and it’s horrible! They don’t listen to you and assume you are trash and they blame you for the problem on the chainsaw! Yep this place is garbage

Good

Came into the store during the last half our business was quickly took to the product that I needed 30 amp double pole breaker orange cells are organized very well products out very neat orderly great place for any handy and handy things you need around the house and yard work home improvements and staff was friendly respectful and efficient

For those who remember the hardware stores back in the day, where every sales-person met you at the door, asked what you needed, then, walked you right to the shelf or bin where the item was....this is that kind of hardware store. You could often buy individual blts, nuts, washers, amost anything. Fabulous service, quality merchandise and even has the old hardware-store smell. Wonder if they sell that? I could stand in this store or wander for hours. Youll love it.

He looked everywhere for a Stihl brand weed eater. Then found The Hardware Store. They had exactly what hed been looking for at a fantastic price. We both were happy.

Great place to get DIY materials for home and rental property repairs. Also excellent customer service. They also sell and repair Stihl equipment.

I have shopped at the Hardware Store for years and always consider shopping here first before the big box stores. In fact, I bought a $500 chain saw there within the last six months. But I wont go back after today. I met my wife there today while picking up some saw blades. We decided to get a bite to eat and left one of our vehicles there in an open parking lot for less than an hour. Returned at 6:12 (they closed at 6:00) and they have called the police and are ready to tow my vehicle because some crazy contraption of a gate they have on their porch has to swing across where my vehicle is parked so that they can lock their porch. Note: this is not a closed parking lot. I was just magically supposed to know that a gate had to swing across where my vehicle was parked. I was met with 3 extremely rude employees who told me to expect a call from the police--as if I were a hardened criminal. I have never had this happen at Lowes. I guess that is where I will shop from now on. I always try to support local businesses, but you cant treat customers this way and expect to keep their business.

Everyone was super pleasant and helpful. Plus the in store kitty cat was very friendly.

First experience: Chain saw repaired... still didnt work. Later, started getting scag parts there. Never have the basics in stock. Takes 3 or more days to get parts. Glad Im not trying to run a business with my mower.

Great place!

Went in to look at Case Knives. Very knowledgeable staff and fantastic selection.

Dude, its Candy Land for men. Knives, power tools, hell all we need is a bar at the back and its a done deal. Guys are friendly knowledgeable and fast.

Always great customer service and quality equipment

Awesome. Extremely knowledgeable and helpful.

I have been looking all over for old type oscillating lawn sprinkler and of course, The Hardware Store had them. Should have thought of them first.

Awesome old time hardware store. Stihl dealer. Great service. They always have the answer when I have a question.

The hardware store is my go to place for anything and everything that a handy person would need, I find that all of their power equipment is top of the line and built to last, Ive bought my last two still chainsaws there and my Stihl weed eater. They keep many of the accessories and tools, and can order just about any Stihl part Ive needed. So glad to have a place like this around, such a knowledgeable and friendly staff, everyone that Ive worked with there really is in tune with their business.

We are fortunate to have this store! Its an old fashioned, awesome place to shop for just about anything you might go to the Big Box stores to get. Differences are ... instead of being Huge and impersonal, this store is reasonably sized, wooden floored, and well organized. The folks working there are knowledgable, friendly and helpful. It seems as though they Like working there. Ive purchased quite a few things from The Hardware Store ... a chainsaw, weedeater, power washer, and a lawn mower. They took care of the paperwork for warranties in the checkout process. Quick and efficient... and done! I take my tools back for regular maintenance, as they also have a department for that.Oh, and I love my Case knife I bought there. They have a great selection of knives. I like their cast iron section, too.

Fantastic service! Friendly and knowledgeable staff willing to go the extra mile to help out.

Great service and knowledgeable staff. I definitely suggest stopping in

Great store. They always seem to have what I need, even obscure bolts and whatnot. They also have people who know something about their inventory instead of the usual big box sales droid.

They are always very helpful and knowledgeable more so on older hardware. If you cant find it at big hardware franchises check with them before replacing or just go there before the hardware franchises.

This is my go to store! These people are great!

Very helpful by answering my questions and making sure I get what I need to do the job

Staff that are knowledgeable.

Very friendly courteous staff, fast service, Great place to do business ❤

Pricey, but good stuff and good people. Ive never seen anything in there I didnt want at least one of.

Very helpful staff and they have almost everything you need, including rentals.

What an awesome down town, small town hardware store! And what a great selection of mowers!

Outstanding, they want to help you and always do. Knowledgeable, friendly, they have what you need. 5 stars everytime.

If I could choose a negative star our of 5 I would. This store and service are horrible. We bought a brand new Zero Turn Toro mower. Have had problems from the beginning with this mower breaking down, the belt broke the very first time mowing, then the hydraulic had issues on the left side. This store kept our mower for over a month without even working on it and said they didnt even realize it was under warranty. Then we finally get it back and it still isnt even fixed. And all the while with no apologies or not even caring. Told us our only other option was to go to Tulsa 2 hours away. DO NOT GO TO THIS STORE.

Great store, knowledgeable staff, great products! I always have a good experience here and they usually have all of the miscellaneous products I am looking for whether it is for lawn care or my own personal home repairs.

Good prices on Lawnboy mower replacement parts.

I have mixed feelings about this place. The first time I used them they were very quick and helpful. The second time, it took them 2 weeks to tell me I needed a new carborator on my weedeater. They quoted me $120 for a part I can buy on Amazon for $10. When I told them I didnt want them to repair it they charged me $27 for looking at it. I wont be back.

Great old timey hardware store

Ive purchased several Stihl products at The Hardware Store. The employees assisting me were very helpful in determining which product I should buy, without exerting influence to buy a more expensive product. The two Stihl products I brought in for repairs were fixed in a timely manner. These two fixes were the only two in over twenty years of owning Stihl. The store additionally is full of items you would expect in a hardware store.

Before going to this store looking for parts make sure they carry the brand you are looking for. I needed MTD they dont carry that brand. I would go to the place that you purchased a before going here.

Excellent selection.

Friendly and helpful, they got some cool tools there.

Great hardware store.

Good people to work with in product purchases and especially even when an mutual error occurs, the manager is willing to resolve the problem to satisfy all parties involved...

Friendly service, always have my needed part in stock.

Very helpful people

Good place to go for parts.

Quick, super friendly staff! They have a full service shop in the back to help with any mower, trimmer, chainsaw, etc.

Cool store, great selection of case knives.

Had the blower I wanted in stock. Great experience!

Great service and selection

Great service great products

Good people good service

Very knowledgeable staff. They can tell you more than you probably need to know about chainsaws

Shop Local! Bought some 4mm machined screws a couple weeks ago for a drawer pull and lost them before I got home. Went back in today and karma paid dividends. Also, go to store for Stihl.

Not getting the store five stars yet because my first couple of experiences with them werent great, but Ive been in a couple times recently and I really want to love the store.

Helpful staff, good selection

Great customer service!

Great customer service!!