The staff were super accommodating and friendly. They squeezed me in last minute when I really needed my brakes done and made me aware of the issues. The price was good and I will definitely be coming back for reliable service in the future if needed.

Great service as always! The one I usually go to had an issue and quickly made sure I could go to another location so my time wouldnt be impacted too great. I went to this location and got the same great service. Thank you!

Great place to have your 🚙 or 🚚 fixed or maintained. Theyve done oil changes, tires, tune ups and exhaust work for me on my last 3 cars. These 392s require a special synthetic oil 0w-30 full synthetic. Other shops werent sure the proper oil to use or the proper tire size. Meineke knows these Hemis as good if not better than the dealer, and a heck of a lot cheaper!!! Ive had no complaints and always fast and friendly service. Its hard to find a good mechanic you can trust. Theyve keep my 392 Hemis in tip top shape. I would recommend this shop to friends and family. Meineke is that place you look for for peace of mind! Thanks Sherry, Bucky and your outstanding technicians.

The folks at Meineke were incredibly helpful. They helped walk me through the options when my AC condenser went kaput. And once I decided to get the work done they were very responsive, called me when the parts came in and got the work completed quickly.

Dropped off my vehicle for a State inspection, Customer Service was very professional and knowledgeable on service for my year and type of vehicle. Vehicle was done in a timely manner at a very reasonable price. No issues at all, I highly recommend this establishment.

Very nice and honest folks. Mike and his team will give you a decent price up front before any work is done. Then warranty whatever work is done. Good people! Good Quality!

Sherry and Michael were truly awesome to me. They are true professionals that kept me updated through my vehicle maintenance. I would recommend these guys to anyone. Thank you so much!!

Honestly is there best policy. They squeezed me in on there tight schedule. They told me what might be the problem, fixed my AC and saved me some money.

Thank you Kevin! You where are a lifesaver helping my granddaughter when shes so far away from home when no one else would.

Very very cool store many and techs! Will come back again soon for my brakes.

Went in for AC check expecting it to be fixed just to tell me they couldn’t fix my a/c bc the system was clogged . The price should’ve been reduced since they couldn’t fix my problem even with the policy of “We’re confident you’ll be 100% satisfied.” Nothing was satisfying about my service for $150 to get NOTHING fixed on my car. It was basically paying that much to diagnose it.

Amazing the lady at the front desk was very polite and willing to hold conversation! Definitely a 10/10

Very professional and explained all questions I had thoroughly clarifying everything for me.

Very nice people. Got my car in and out in a timely manner. Explained exactly what was wrong before they did any repairs.

Took a bit long to manage but always friendly and made sure it was good to go

Had to get a new windshield wiper fluid reservoir after mine cracked. EXCELLENT customer service. Ms. Sherrie at the front desk was extremely helpful and went out of her way to go and pick the part up from the dealership so that my car could be fixed quicker. I would recommend them anyone and I’ll definitely be going back the next time I need some auto care! Thanks meineke!

I called prior to coming in and Sherry told me I could be serviced. I came right in because I needed service urgently. Based on my chat with her I thought there would be a long line or wait, but I guess this was kind of an assumption. Once I got there we did all the normal paper work and Michael started a diagnostic pretty quickly. He came back shortly and explained everything very throughly and in terms that made sense, not like a sleazy car repair guy. I had my kiddos with me and Sherry said it was fine for us to have lunch on their patio so we did. Then we chatted it up with her and another customer and the service was already done! I would definitely recommend, they are great

Michael was my primary mechanic, very professional and always kept me up-to-date with my service. Would definitely recommend anyone to come here for any repairs on their vehicle.

The owner is a beautiful woman who is kind a knowledgeable The Mechanic Michael did an awesome job and even fix something that wasnt on my list of things to do I thank them so much for their excellent work I will go back for all my car needs going forward

The front desk person was very nice. I asked for a tuneup and oil change. They only completed the oil change and B.S.d on why they didnt complete the tune up.

This is the perfect place to waste your time. At 9:40am I went to do an oil change and at 10:45am I received a phone call telling me the oil had been changed, the guy that changed it also mentioned me he recommended to change a piece my car needed, he said it wouldnt take long. It was 1:25pm and I was still waiting for the piece to be changed, I asked the lady at the desk what was going on and she finally said they were waiting for the piece to arrive and they already had removed the piece in my car. I was never told in the first place they didnt have the piece and that I had to wait more than four hours for it. I ended up leaving that place after 2:50pm and they just took less than 30 minutes to put the piece in my car. They charge too much for the little professionalism they offer. I will never ever go back there.

My experience was phenomenal ! Michael and Sherry were amazing with me and walked me through the step by step process when it came to replacing my headlight assembly! They kept great communication. And even tho it was Almost last minute before closing that the parts arrived the mechanics tag teamed to put the head lights and send me on my way !

Great and honestly done work.friendly staff.

I had a 2pm appt when I got the I got drilled about a thousand questions with what was wrong with my car. The lady at the desk was rude as soon as walked in the door she talked to me as if I was nobody,my husband felt discriminated against,it was a inadequate situation..

All around they did a very good job with my car. Very knowledgeable about my vehicle . Before starting he asked a alternative and explained why it would be better . I love the results . They were very kind, certainly coming back .

Muffler delete on my BMW X5 sounds incredible. Excellent work.

Iam very much happy and satisfied with the professional services I received at minike on yakin road of fayetteville nc. Special thank to the Lady whom check in all customer. Very well knowledgeable and professional. Thank you, Carroll Alston

My cars parking brake was rusted in place and needed to be replaced. I decided to have all the other brakes serviced and now my car feels smoother while driving without the breaks feeling like they are sticking.

I am very pleased with their service and professionalism. Their free towing service is what drew me to first consider them. They have free towing for the first 5 mile radius, and then $5 per mile after that. I fell within the 5 miles radius. On the night before, the serpentine belt on my camry popped while I was driving, which led to many things failing on my car...(alternator, water pump, steering pump, etc). I was able to make it home, but before I did, my battery light was on, my check engine was on, I was driving with the engine temp needle above the H for several minutes. Anyways, my car was both smoking and leaking something in my drive way. The people at Meineke fixed my car for a great price, I DID NOT feel I was overcharged at all. They told me everything that was wrong with my car due to the belt breaking, how my broken service belt took out my engines water pump, and other things. They gave me the full tax price to fix and I agreed. Again, I felt it was a great reasonable price. What I really love about this place is that after my car was fixed, they offered one of their employees to pick me up to take me to the shop. While paying, they didnt hassle me about other problems I had with the car. I had a couple of pre-existing problems with my car before the broken belt incident, nothing major, but I love how they didnt try to spell doom and gloom for my car if I didnt get everything fixed that day; because if this, I definitely recommend their service to all of Fayetteville.

After taking my vehicle elsewhere (grrrrr) and being taken advantage of by greedy incompetent service writers. I stopped by nearly ready cut my losses and trade my problem away. I was greeted with the warmest most professional team possible. Mystery solved! Solution at last! I’m happy happy happy.

These guys fixed a clutch problem for me after a few other shops failed or just wouldn’t. It’s been tough for me to find a decent mechanic, but I would trust this place.

My experience at Meineke off Yadkin was great. I took my car to get serviced there after leaving the Jeep dealer shop. My car was idling rough and dying sporadically. However, after working on it for just a couple of days, the techs were able to find the unlikely problem and fix it. I would recommend anyone to Meineke off Yadkin, they have experienced mechanics and great customer service there.

Had a fuel filter issue with my Dodge the dealership said it would 4 days before they looked at it took it to this place got it in and fixed within 5 hours...

Excellent staff. Very pleased with service.

I would absolutely recommend the Yadkin Rd location, they fixed my car and kept me involved through the entire process. Days later I was able to drive my vehicle to Fort Knox, KY with no issues and peace of mind. The receptionist as well as the mechanics are very helpful, thorough and polite.

I tell all my friends about the good work and services I get.Outstanding repair work

This business from what ive seen, actually does a decent job but I think they way overcharge. I was charged just short of $120 to only recharge my AC(not even fix it) and $180 for 2 hours of testing to tell me whats wrong with my car. $300 and absolutely nothing was fixed. I was not happy about that so I will not be taking my car here again.

My car would not start previously Meineke replaced the starter. The car ran ok for a couple months. It was started ok but when driving it vibrated like something was lose .I back to them try to talk a male that at the counter about the he said he could not help. Nov 12 2020 I when back toMeineke and because my car would not start .I was told that I need to paid $104.00 plus taxes for a diagnostic . I paid the fee she ask for my visa and ID. I thought it was strange to ask for my ID. I received a call on 13 Nov 2020 asking for payment of second diagnostics which I agreed.I when to get my car and then the problem was the key fob. I when to a lock smith he use his diagnostic tool and there was no problem with key fob.

Have been taking my car here since 2019. Never had a single how they do business. Always keep me up to date on what is happening and what will happen to my car. Love taking my car to get worked on here.

Went in for just a state inspection and ac evac and recharge and so far so good. They finished exactly when they said they would, notified me immediately. The woman at the front desk was very nice and knew what she was talking about. The ac is blowing cold on day 2 and I’m going back Friday for a leak inspection and will update then.

I really appreciated their professionalism and courtesy, and the fact that they were upfront about what was needed.

The guys at the shop were very professional, and from what I could tell, they did a good job with replacing the parts and brakes. Very worthwhile investment to have good mechanics who will do what theyre supposed to do to help to customer.

Was having issues with my crankshaft position sensor. I had changed it out myself and went through the manual relearn procedure. Well I was still having issues meineke was able to troubleshoot and fix the problem and always kept me informed to let me know what the way forward is best and letting me know an accurate estimate of cost. Also I had a broken whell stud that they were able to replace for a lot less than expected.

The service was great but about a mile or so down the road my center cap fell off and is now broken and unusable

The customer service was excellent, only to be outdone by the brake work. They were thorough and explained everything. I highly recommend this company, particularly for all brake services and more!Update* went and got my other car done and received the same excellent service! Customer service and great work = success! Best brake company in Fayetteville.Update*still excellent customer service and work quality, 1 year later!

I always love the friendly, professional and efficient service I receive when I go to Meineke on Yadkin. They truly take care of their customers. And for that, my experience has been nothing short of exceptional every time I take our cars in for any service they need. I highly recommend them if you need your car serviced, fixed, tested, etc. I appreciate the quality of service I get and the price I get it for, for which on some things theyre able to do price checks to make sure you get the best deal for you. They definitely feel like family and I trust them to always give me the best theyre able to. Thank you, Meineke staff!!!❤❤❤

I have been going here for years and the service is excellent. They are honest and upfront and very respectful. Being a female they dont take advantage of me and try to make a quick dollar. They explain everything and Ive never had any problems after they have worked on my vehicles. This is the only place I will go and trust to work on my vehicles. Great staff and excellent service.

This best place to get your oil change especially if your on Fort Bragg or in the surrounding areas . They check all your vehicle fluids and tires . The woman that owns it is very kind and knowledgeable of cars .

Felt like I was taken advantage of.

Great people! Quality work!

Friendly and professional service. Kevin provided knowledgeable information and details. Appreciate him for showing me the part he replaced. Will use this location again when in town.

Awesome customer service but a bit pricey

Ive given up trying to find an honest auto shop. But this one is different. Service staff was very good. They didnt fit the problem & clearly explained what the problem was & why they couldnt. Very nice place. Left an excellent impression.

I called before I came in to get an oil change. The number I called was the number to the direct store. The person told me to come into the store. I drove fifteen minutes to get there once I got there the lady asked the make and model of my car, she asked for my address and all of the normal stuff. She proceeds to go outside and looks at my car then stated they are packed and can’t take my car. I told her I called fifteen minutes prior and was told to come in. She told me the number I called was customer service however how ironic is it I call the number while I’m in the store the phone rings she picks up the phone I hang up my phone . I immediately called customer service the shop was not packed they close at six and it’s barely even 2. If I could give less than one star I WOULD.

Service was quick and everyone was very kind and professional. Everything was explained tho me who I could make an intelligent decision. I didnt feel like I was taken advantage of either.

They forgot to schedule my appointment

Fast service for my inspection. Very nice staff, these people seem honest. I know a lot about cars since I use to tune/remap ecus. While I was there a woman was getting her car diagnosed. The diagnosis came back with one of the emission/vacuum leak (solenoid) problems that they could have tried to pitch to repair but told the customer about a tsb (tech service bulletin) out there that had notes that the repair was covered by a dealer recall.

DO NOT GO HERE. I went here on April 03, 2019 and they were gonna charge me $172.00 just to change out a bulb on my headlight. WAY OVERPRICED and a big integrity violation in my opinion. If you like spending your hard earned money at an overpriced job then go here, if not look somewhere else. I only rated them a 2 star due to the customer courtesy they gave me. Other than that they will gladly finesse your hard earnings with no hesitation.

Sherry the receptionist and Mike the manager did a wonderful job giving me a quote on my 1997 LX-450. The shop did a great job on the repair and I would recommend them to anyone for service and quality of work. Thank you all very much.Raymond Jones

I recommend this location. I have never experienced this level of service. I have been to three different mechanics for this problem and only Meineke was able to solve it.

Got some exhaust work done! The pipes I had put on my impala I have been getting compliments about it from the moment the shop. They have done outstanding work!

DO NOT DO BUSINESS WITH THESE GUYS THEY ARE A GUARANTEED RIP OFF ! I Needed a exhaust job done badly and was told one price and charged another at the end of the job.. they will lie to your face so don’t do business with these guys just go somewhere else

Sherry and her team are outstanding, I found my mechanics shop. Outstanding customer service, fair prices, couldn’t ask for more

Went to get inspection and I was in and out in a timely manner

I went here to get a problem diagnosed on my car because it was making a whining sound when accelerating and while the air conditioner was running. They told me it would cost $99 just to diagnose the car. Then they came back and told me it was my compressor and the whole AC package had to be replaced and that it would cost close to $2k to get it done and that it would be done wrong if I took it somewhere else. So, a week later I go back in and authorise the work to be done. Three days later, I pick up my vehicle and now it sounds worse than when I took it in! How is this possible? Whenever I turn right or left, the car whines like something was tampered with. The vehicle still runs like it did and still has the noise whenever first accelerating. They did not diagnose the problem correctly and now I have to take it back in to figure out what is going on and what they did to make it sound worse. If youre military, stay away from this place. While it is conveniently off Fort Bragg on Yadkin Rd, they have shoddy repair service, do not communicate well with the client, do not diagnose problems correctly or fully, and perform truly poor maintenance on the vehicle. This place is terrible! Enter it at your own risk.

This place is absolutely terrible. I was told by the general manager, Michael, to take up my issues of sexual harassment with one of their employees and a misdiagnoses of my car to corporate. The call center told me multiple times that I deserved a refund but NO ONE did anything. I have been going back and forth between the store and the call center since March...each person telling me something different. I am currently supposed to be waiting on a call back from corporate and Sherry, the store owner. That still hasn’t happened it’s been almost a month. They don’t care about you or your car, they just want to get the most money they can out of you.I am currently driving a new car, because my old one was no longer drivable after taking it here and getting it “fixed”. If I had the funds I would absolutely sue them, I am trying to figure out how I can after my semester in college is over. I definitely feel I’ve been taken advantage of and lied to. I will never forget this terrible experience.DO NOT DO BUSINESS HERE.

I came into the Meineke store, located at 6017 Yadkin Rd. in Fayetteville, NC, at 7:45am for an oil change and to have my brakes and tires checked. 30 minutes into the service, Kevin Bradshaw came out to inform me that I needed new front brake pads rotors, but my tires were in good condition. I told him to change my rotors and pads. 30 minutes later, Kevin came back out to inform me that I had an oil leak (which I had never seen evidence of before) and that it was causing build up under the hood of my car. He told me that he needed to change the gaskets, which I consented to. I proceeded to sit and wait in the waiting area for a total of 5 hours until Kevin came to inform me that they had issues removing a gasket. When I paid for the maintenance ($535), I drove off and noticed my steering wheel shaking. It was not shaking prior to taking it to Meineke. I called Meineke to ask if they performed an alignment, I was asked to drive back to Meineke. When I arrived, Kevin took the vehicle for a drive and when he return to the parking lot, he drove the vehicle straight to the maintenance bay. After waiting another 30 minutes, Kevin came and asked me if Id had those issues before. I informed him that I was not experiencing those issues. He informed me that they were going to remove the front tires and attempt to assess the situation. After waiting another hour and a half, I was finally informed that the manager, Michael Cochran, was returning from a test drive, with my vehicle. Michael then informed me that the reason my steering wheel was shaking was because my rear tires were bad and the belt was broken on one tire. I was previously informed that my tires were good though. Michael, then proceeded to tell me that the car was driving funny afterwards because they rotated my tires which caused the steering wheel to start shaking. To correct the issue, they put the wheels back in their original place and there shaking stopped. I spent my entire work day at Meineke. I am very displeased with my service. This issue should not ever happen to anyone, especially someone such as myself who has been a loyal Meineke customer and credit card holder for nearly 10 years.

Very friendly staff and communicates with their clients.

A really good mechanic shop. A little pricy but it’s well worth it. They just need to work on the time, but besides that, JOB WELL DONE!

I will never go back, I was lied to and over charged. Was told my engine was locked, and my car would no longer go into drive to go forward. When the toe truck arrived, he put it in drive and we pushed it on the toe truck. Went to another mechanic and the timing was off, the engine wasn’t locked. Which is what I originally told them was wrong. I wouldn’t recommend it to anyone. The one star is only because google, wouldn’t let me post it otherwise.

Went for an annual inspection. Very professional, wait times were short.

Very good service friendly treat you like family

Very professional staff. Ill be taling me vehicles to them for now on. They took time to explain what was going on and gave me advice on the best route to take. If you need your car serviced this is the place to go.

Wonderful love this Family owned business been going for years

Very professional people and treat you with absolute respect.

Great place to get your car fixed the receptionist is very nice makes you feel welcome ..

The customer service was awesome. Friendly and will only truly fix only what needed to be fixed.

Friendly people. Clean restroom. Great staff. Very knowledgeable mechanic.

They did a thorough job checking over my vehicle and got the oil change done in less than 30 minutes. Were super friendly! Highly recommend and will be back again!

I was 4 and a half hours away from home and was in a tight situation. But Meineke helped me out when they didn’t have to. So I’m grateful they took the time to help.

This place will take care of you and your car better than anyone else in town. Very friendly, quick service, and reliable.

Ive been here on multiple occasions to have cars diagnosed. They charge $91 after tax for the diagnosis. If you decline services at this shop they keep the diagnosis sheet with the details and cost. Then to top it off they wanted to charge $85 for a air cabin filter. I found the filter for $19 at Auto zone and put it in through the glove box in 5 minutes myself. I feel foolish for ever using them. I now believe everything they do is overpriced.

Worst place to take your car. Do not trust them, go somewhere else for better service.

Horrible the owner was very rude and called the cops because in didn’t want to sign the receipt for work I just paid for on there credit card receipt said the law says I had to sign it but they got there money ignorance is not a excuse for ugly acting behaviorStarting this month, four of the largest credit card companies—Visa, MasterCard, American Express, and Discover—will stop requiring signatures on purchases. Major retailers, like Walmart, have already stopped using signatures. Target told The New York Times on Sunday that it will stop requiring customers to provide a signature in April

This place took my car for hours to diagnose and treat an A/C issue and pulled it into a garage and let it sit there. I brought it in at 0815 and left at 1335 for them to have done nothing with it.

I drove a thousand miles to come visit my son. My car was having serious issues. Instead of trying to push unnecessary parts and labor on me the manager was honest in regards to the actual extent of damage to my car. He was very understanding and caring. One of the best experiences Ive ever had. I ended up having to rent a car to get home and even got a phone call making sure I got home safely. Would definitely go there if I lived in the area.

AVOID AT ALL COST!!!I made and appointment here using the online appointment service to re-connect a vacuum line on my ac system for the next day at 12pm. The online service had a coupon for an ac inspection. I thought that its was a great deal. Got to the shop the next day 20 minutes early, said i had an appointment. I was told that it would be at least a two hour wait even with my appointment, and to try again later or tomorrow... Then who im guessing was the owner came out, and told me to do what i wanted they had to do a full diagnostic on my truck and it would be $90.00 just for that, and that my ac problem was electrical. Now at this point no one had even looked at my truck. The owner pushes the employees to add on unnecessary services to jack up the cost. The employees were nice and tried to help, but the owner caught them being helpful and not shoving sales at me, and pretty much told me that I either paid for the diagnostic or just leave. This place is the worst place for someone that doesnt know much about cars.

I love this shop. Now, this is not to say that I like that I have to have my vehicle repaired...alot. But James and the staff at Meineke are always helpful, and try to do things as fast as they can. Initially, I had to use Meineke because of the warranty I have on my crappy vehicle. And the only reason I feel comfortable using the first name of the manager of the shop is because I have been there way too much. Because of my warranty, price isnt an issue for me, so I cannot comment on that. But they have been professional, conscientious and feel they have looked out for me. Even if I lose the warranty, or get another vehicle that needs a repair that I or my husband cannot do, we will take it to this shop because we trust them.

Very nice staff with an awesome sense of humor. I find their sign hilarious btw. I always go here for car work.

They are extremely nice and great service. You must be prepared to wait thats the only downside.

Away bar broken!!! Michael was a very knowledgeable mechanic and when I further wanted him to elaborate on the issue. he did not bullshit and was honest. would of given five stars but the issue was not caught the first time....still will come back! :)

Told me it would take 1 hour to do an alignment, for 79 dollars then 2 hours later they said I needed a 4 wheel alignment for 190 dollars! They had done nothing for 2 hours! I’ll never get that time back smh if you read this. I would not recommend for Anyone

Service was excellent! Very nice and courteous.

Great job. They did a great quick quality oil change. Took advantage of free Veterans Day promotion but they always have great promotions online.

If I could give 0 stars I would. Way too expensive for the terrible service.

The customer service was top knotch the actual service left much to be desired. It took close to four hours to change my breaks. It wasnt busy when I came in either.

Dont go here, they charged me an inspection fee and then tried charging 2 hrs labor for a 15 minute weld job, with no warranty. And quotes over a grand for a $300 part and an hr of labor. Go anywhere else!

TOTAL SCAM ARTISTS!!!! They lied and told me that they rotated my tires, but I marked all four tires and they didnt rotate any of them. They also told me I needed new tires even though I have less than 10,000 miles on my tires. It took over an hour just for an oil change, which I had an appointment for. There were seven people working there, but all of them were just playing on their phones and talking. The staff was extremely rude. They refused any compensation for not rotating my tires. I had my tires checked at a tire shop and they said my tires still have 80% left. These guys wont be in business long with this kind of service.

Came down from Maine to purchase an RV we won on EBay. The RV came with lots of issues so we called the Local Ford dealer. They said they had two weeks worth of worth and couldnt even talk to us on the phone about our brake issues. So we tried Meineke on Yadkin Rd. What a professional team they have there! Mike spoke on the phone with us and gave us some ideas of what it could be. He said we could bring it over in the morning (its was 4:15pm already that day). They were awesome. They spoke with me and my husband about what they will look for and when they will call. They followed through on all their promises and really did their best to do right by us. We made it safely back to Maine towing our Volvo and didnt experience one problem. They are best team! Not to mention the work is warrantied at all Meinekes across the country. I cant say enough about them. Please, check them out for yourself! Bob and Ann Marie from Maine

Unhappy with quality of service. I have a complaint that I would like to send. If the owners could give me a better way to contact them I would like to discuss it with them directly.