The staff is very friendly and the waiting room is very nice. If you are needing work done they are very experienced in all things Mercedes-Benz and other German cars and offer a great value when compared to the overpriced dealers. If you are only needing to buy part as a do-it-yourselfer they are competitive and local. I own three Mercedes-Benz of various ages two being vintage and one being modern, I take my modern one to them for maintenance and have purchased quite a few parts from them for the vintage ones. Highly recommended! Im never afraid to send my wife over there if her car needs maintenance. Definitely female-friendly.

Shuler takes care of my 82 Benz better than a human baby. They have thousands of parts, extremely affordable. They give you what you want when you care about your car.

These guys are the best, just amazing hospitality is what I want to say, yes a repair shop (hospitality)

I dont trust anyone with my cars but Shuler! Ive been going to them for 7 years. Honest, trust worthy, great value.....

They took care of my wife’s care quickly and efficiently. We also asked for an estimate on another repair and they weren’t trying to push us to fix it. Not pushy, reasonable and kind. Great place for your Merc

Wouldnt use anyone else for Mercedes service or advice.

Great experience, treated very well. Just went in for a diagnoses, and I was told exactly what we needed to do and recommendations to fix the problem with one little change in my maintenance routine. Looking forward to going to Schuler Autohaus again when I need something done.

Shulers is the best.

I was referred here and I couldn’t have been happier with the service I received. They were fair, informative, thorough and transparent. Their customer service was wonderful, which is uncommon in my experience with auto repair shops. I highly recommend their service.

AMAZING CUSTOMER SERVICE!!!! I have taken my vehicle to Shuler Autohaus on a couple of occasions. I like how they do what is necessary for your vehicle and dont charge dealership pricing. The last time I took my vehicle there when I picked it up I noticed a scratch on the door. I liked that they took the time to look through their video footage to see if they could find a reason for how it got there. But then they went above and beyond by taking care of their customer and had the dent repaired for me at no cost to me. I am very impressed with them. I believe them to be honest and really looking out for their customers. As long as I have a vehicle that they specialize in taking care of they will have a customer for life. Thanks guys and keep up the great work!

They treat u with respect and explain the work they do. I recommend them

Have recently had the opportunity to have dealings with this great group of people. Would highly recommend.

Friendly, fast service. Excellent pricing when compared with the MB dealership.

Always professional and affordable compared to Dealerships. You are family and treated like family at Shuler Autohaus. I have been a customer for over 6 years and they service all my vehicles, new and old.Highly recommended.

The best in the businessThey know Mercedes-Benz. Honest and knowledgeable

This place is amazing! Great family run business that I think I am going to have a lasting relationship with.

Always a great service

As a woman I am always fearful of being overcharged for auto repair service. The staff at Shuler are knowledgeable, kind, and caring. Everything was explained to me thoroughly before any work was done, and I was treated fairly and honestly. I highly recommend Shuler for your auto repair needs!

Doing their best to help us customers and deal with the COVID-19 as well!

I needed an emergency repair on the Wednesday before Thanksgiving and Mr. Shuler and his team were able to accommodate me and get the repair done so I could get back on the road to visit family for the holiday. He didn’t hesitate to rearrange his day to get my vehicle fixed...without me asking. Best customer service I’ve ever had! I won’t go anywhere else for my car repair needs. Thank you!!

If your looking for quality customer service and a shop that truly cares about the quality of work they provide then this is the shop for you. I Purchased an older van from a private seller and experienced several mechanical issues at once leading me to need repairs.Luckily I entrusted Roger and his team at Schuler Auto who corrected all of the issues to get my van back up an running . My van required someone who knows sprinter van and Mercedes motors in and out to be able to properly diagnose and repair.If I would have taken my van anywhere else my bill could have easily been over $4500 to repair. The owner Roger knew I had a budget and performed some of the labor at no cost.I highly recommend this shop and I plan to continue taking my sprinter van there for all of the routine maintenance and services I need. There arent many mechanics out there who truly care as much about their work and quality as Roger and his team.

Shuler Autohaus has been serving my MB for the past 6 years. I have always been given honest feedback on what repairs my car needed and full disclosure of the cost estimates. I would highly recommend Shuler Autohaus to anyone that wants to be given excellent service in a family atmosphere.

Roger and his staff truly care about each and every customer. For ten years I took my SL 500 to Shuler and knew that every visit, I would receive excellent workmanship at a fair price. Great communication on the progress of their work and they stand by the quality of their repairs.

Family owned and run repair shop, specialized in Mercedes vehicles. Friendly and knowledgeable people. Always very reasonable in estimates and repair costs. I have been using their services for several years.

Great people, great service, and good prices.

Pros:🔹Their repair costs are probably 10-40% less than US-German car dealerships. Cheaper depending on the work done.🔹Meanwhile, their service and work is equal or better than dealership mechanics.🔹Timely service🔹Friendly, and very helpful.🔹Well informed and let the customers know anything and everything they find out.Cons:🔹Reason I gave 4 stars instead of 5. I only wish they were open 7 days a week.🔹Need more locations in Arkansas and 2 in northwest Arkansas around Fayetteville.🔹Could be more willing to inform the customer on things that can last longer without being changed, but not too bad about pestering for other things needing fixed, though.

Shuler is hands-down the best option for Mercedes Benz repairs and service in Northwest Arkansas. I purchased a 2008 CPO E-Class from the local Mercedes dealer in 2010, so like most folks I used the dealer for maintenance for the next few years, while my car was under warranty.Once my warranty expired in 2013, however, I grew weary of paying through the nose for expensive (and probably unnecessary) repairs at the dealer. Fortunately a coworker told me about Shuler and I have been taking my car to them ever since. The staff is incredibly informed, helpful and honest. Just in the past year alone, I have avoided at least $1,500 in unnecessary repairs the dealer tried to convince me I needed.So unless you have more money than common sense, skip the local dealer, and go straight to Shuler. You will get an honest assessment of your true service needs, and very competent service for your Mercedes Benz.

Roger, his family, and his staff are trustworthy and fair Ive worked with him on and off over the last 10 or so years, and Ive never had a bad experience. I now drive 2 1/2 hours to have my car serviced because I know I can trust them and more than save the money for the drive (and get to visit Fayetteville, to boot!).

Very good experience dealing with Shuler, would use them again.

Great mechanics! They go above and beyond to make sure your car is fixed!

Great service!

Great Service

They do a stunning job for way less than the dealership

Best place to buy a Benz

Mechanics can be trusted!!! Shuler fixed my son’s car for 5% of what Mercedes quoted. Son said Mr Shuler was very nice and treated him well. Thank you Mr Shuler and your staff!

Great service. Professional. Reliable.

All around good place and good people

Great with Mercedes 👍

Aleays great service

Honest and they do good work

Always professional, knowledgeable and efficient.

Prompt service, excellent feedback

Excellent service!

Excellent