Wish I would have seen these Google reviews before I bought, or should I say tried to buy, from this shop. I placed my order on Reverb.com and so didnt bother looking them up on Google until my terrible experience. Its just like the other reviews say. I waited 12 days after I paid for an item with no tracking, NO communication at all, before I sent my first sincere and respectful message wondering what the status of my order was. I was ignored. I waited 3 more days until I sent my next message wondering the same, still respectfully. After 16 days of NO ANSWER AT ALL I finally just canceled the order and requested a refund. I will give credit where it is due and say that they did refund me (at least on their end, not sure how long until I get access to it through my bank) within about 12 hours....but, if they responded to that message so quickly then they CERTAINLY received the other 2 messages and just couldnt be bothered. AVOID AT ALL COST. These people just dont give a s#@t.

Same deal as everyone else. I bought a pedalboard form them on reverb.com, and after a week theres still no response to my messages, or a tracking number available. No one picks up their phone either. Avoid em

Don’t order online unless you like waiting and wondering. Zero communication after several inquiries related to my order. Pedal never arrived it’s been 9 days and I’m still without pedal or cashStay away

I ordered a compressor 2 weeks ago. Still no tracking #.Still no response.They never pick up the phone.Do not buy anything from these people.Do not buy anything from these people.

A long time ago, before paypal started purchase protection, I ordered a couple of guitar pedals but they never arrived. The customer rep gave replies to my emails but they never assured shipment.

This place is terrible. If I could give it 0 or negative stars I would. Ordered an item that turned out to be out of stock. Nobody ever told me I just had to call when the item did not ship. The issued a refund that didnt go through and I have been waiting 10+ days to get my money back. They never answer the phone. DO NOT BUY ANYTHING FROM THEM!!!

Bought a Klon KTR a while ago from them. Very responsive to questions. Talked to them on then phone and got great feedback on when they expected to get it in and when it would ship.

I’ve bought several pedals from these guys. Fast shipping and no surprises.