Brought my clarinet in for maintenance. The repair guy looked at it and spotted some issues that I had overlooked, and explained everything he was going to do. The work was complete in a reasonable amount of time, and at a very reasonable price. Everyone in the store was relaxed and pleasant to talk with. Definitely going back for future needs.

Staff made the transaction very easy, knowledgeable when asked questions, and pleasant despite how busy he was.

Best experience at a music store Ive had. Came in for a clarinet and was able to get everything I needed. The guy working was super helpful and kind.

Way over priced rentals and when you go to return your rental they never answer the phone or call back. Ive been trying for 6 months to get in touch with someone there or them to call back and still NOTHING. Ive been renting my daughters clarinet at $34 a month for 2 years now! I couldve bought her one for SO much cheaper

Worst customer service ever, if they dont want to answer your question they will hung up on you! They still charged me for 3 months after I returned the flute. No refund!!! 😡Will never recommend to anyone.

Wont even answer their phone

Super helpful, I still use the equipment years after buying it!!!

Our school system has relied on Music and Arts for decades. I have found their service and knowledge impeccable, and their instruments and products of excellent quality. They go above and beyond.

Ive just started playing music again after many years, so Ive made several visits to Music & Arts. The staff is always helpful, knowledgeable, and friendly.

Very friendly & helpful staff on my visit. Everyone in the store was helped quickly and in a way that made it looked like the employees enjoyed their work.

Deceptive advertising, customer service at 1-800 number is the worst Ive experienced with any retail or service company. Was told by sales rep initially that monthly rent of the instrument would be banked toward credit to purchase. Paid $850 in monthly rent, told I had only a $550 credit and that it could only be used toward instruments valued at $1,500 to $3,000. Will purchase or buy secondhand in the future.

Called asking about a tenor guitar strings since I had broken one, no one even knew that instrument existed. Rude and unfriendly and uneducated. Awful service.

I like music and arts because our school has always relied on them and it works