They were terrific the entire time. Very nice and professional and went through multiple frames and lenses for me to try on to pick the best one. They always called when they said they would and we’re all around awesome. Highly recommend for your eye care needs.

This is the only visual health location that doesnt accept Anthem blue view insurance, but dont expect the website to tell you that when you make an appointment. I only found out when I showed up for my appointment, and apparently Im not the only one showing up with the wrong insurance according to the staff. They were able to make a small adjustment to my sunglasses that helped them fit better, so plus one star for that. Best to call when you make an appointment, their website is very broken.

UPDATE: Bill, the former owner, sold this store during the summer of 2020, and Dr Ellis is no longer there. I can no longer vouch for the quality of service as I took my business elsewhere.Dr Ellis is first-rate, closely monitoring my eye health and making himself available for potentially worrisome symptoms. Bill has gone the extra mile to repair my frames saving me big bucks. Billie is extremely knowledgeable and doesnt try to up sell on more than what you need, even when it means not making a sale.

Dr. Ellis saved me! Under a tight deadline with part of a contact lens stuck in my eye, I am grateful to Dr. Ellis for fitting me in for an emergency appointment. Within minutes he skillfully found and extracted the lens. What a relief! Very friendly and helpful staff.

A true act of kindness!! I walked in at 5:50 pm hoping they can do something for the broken Handel of my dental loops! The owner was very helpful and took them back and fixed them immediately! I was so excited since I had been working on my patients without my loops and it was giving me a headache for 2 days. I also could not believe it when I offered to pay and he did not charge me for this amazing service! I had a smile on my face all the way home! Thank you! I will be back for sure.

This place was great- incredibly helpful. I’m a dentist and needed help with my loupes and they were fantastic. Quick, professional, excellent service.

Awesome service. Thank you Stacy and Billie for fixing my eyeglasses you really made my day and saved me the hustle to look for new ones. highly recommended.

I have been a customer of this establishment for over 20 years. Early on, my relationship with it was rocky; the then owner, now deceased, was often gruff; he even YELLED at me once: Im giving you the discount, so why are you complaining?. (Sorry, folks, but stuff like this stays with me when I experience such odd behavior, as a customer, for goodness sake!). I dont know why I didnt just flee and never come back! But I stayed loyal, and the ownership changed, and things are much much better. Prices are reasonable, but hold firm if you want something and youre being quoted something higher! Service is first-rate.

Service and selection are wonderful. Even our special needs daughter loves picking out her glasses. Owner is very patient

Very pleasant, it was just a repair. I will return for new eyewear. Nice selection

Went here to have my favorite wire frame glasses repaired. The staff were quick, kind, and generous!

I walked in with a screw missing from my sunglasses. He took the broken sunglasses and loose lens into the back and fixed it up in under a minute. Did not let me pay anything for the service or replacement screw. Very kind considering this was my first time in the store.