Painfully slow service at the meat and deli counters. No bell present to ring for help. Seafood person ignored the growing line until I spoke up and asked for help.Kale pasta salad (from deli) is amazing. Also love the seasoned kabobs.
I like the one in OFallon Illinois better Fairview Heights when I ask somebody where something was and they told me if I did see it obviously they were out of it are dont carry it I was looking packets that you put in two bottles of water
Great place to shop. Good customer service.
You cant cut down a tree in the St Louis metropolitan area without having to worry about it falling on a Schnucks. They are conveniently located within eyesight of each other. Seriously, theyre great grocery stores with super fast self checkouts.
Someone took my medicine out the buggy Sunday Afternoon. I had jus got from the pharmacy. Made a mistake and forgot it n the buggy. On the parking lot
Ok. Disappointed they dont have the cereal I usually buy. None of the Schnucks has it on the shelves, yet its a Schchucks brand. Wondering if its stuck on the docks!
Had everything I wanted. Visited here because Belleville store did not have everything I wanted.
The service was great this was my first time dealing with the CVS pharmacy as far as picking up my medication Jada was very helpful and it was real quick in and out so yeah copastatic, state of mind . 😎 👍👍👍👍👍
Dirty store. Rude staff.
Love it and grateful for the speedy checkout and someone to bag my groceries
Great staff. Decent pricing. Little but difficult ti find what you want at times however the associates are more than willing to help.
I received a text my prescription was ready so I went in to pick it up. They didnt have it ready so I had to wait for them to fill it. This is not good service!
Very good customer service
I really liked the layout of this store. All employees were very helpful and kind. Must wear a mask in store.
Very clean very friendly great variety and reasonably priced I enjoy the store
Terrible experience had to leave without my stuff bc there wasnt enough checkers (only 1) at 530 at night I was gonna miss my bus if I stayed and waited and wouldve been stranded more checkers are needed 😩
Its nice to have short lines unlike other stores but you pay for it in the end. This store would be amazing if their prices werent so expensive
I came looking for general tsos chicken seasoning mix. They didnt have it.
Even though the place was quite busy today, everything ran quite smoothly inside. Everything was easy to find and things were stocked. No stock lying in the aisles. This day, Thursday, whomever the gal was that was working register 9 around 1:30 today, if the customer is always right she needs a raise in a pay day off! Her personality was quite infectious on a dreary, drizzly day.Thanks much. Jennifer
Great service from the Deli and the cashier ☺️
I enjoyed shopping there it was clean
Great store. Huge selection. Friendly staff
Everything was easy to find and service was great
Very nice!
I work overnights from 6p-6a. When I get off work I am exhausted. I try and get in and get out of the store when I need to go. This morning I saw a new product. A combination of my two favorite things. Bacon and Sausage. Its sausage but cut like bacon. Since it was a new costly product, it came with a coupon so I was even more eager to try it. At the end my transaction, the siri voice knockoff says Do you have any coupons. I usually do not, but today I was anxiously waiting for the question. The great value siri says, please give your coupon to the attendant. I waited a total of 8 mins for the attendant who never showed up. I didnt get to use my coupon, and I dont like that. Im giving this store a 3 out 5 stars because no one was watching me or helping me. Do better Schnucks.
Friendly cashiers and shoppers. Lines were pretty quick. Nice prices, clean store and huge produce section.
The store is clean!!! That is very important to me. Sale items are usually stocked throughout the length of the sale. The staff is always friendly and helpful. I like shopping at my Schnucks.
Love to shop here I find what I am looking for.
First time shopper. Impressed with the cooked to order seafood. Restaurant quality. Staff were friendly and professional. Clean and organized. Great shopping atmosphere.
Love the customer service!!!
Good store. Easy to get in and out of and everything is easy to find.
During pandemic, this store goes all out to keep customers safe. They maintained frequent sanitizing of the shopping carts. The store was well stocked & I didnt see many empty shelves. Their new check out procedure speeds up the process, keeps customers at proper distance & now they have baggers at every cashier. Wonderful shopping experience.
Fun. Lots of cool merchandise food and other miscellaneous accessories
I will not be shopping there until they knock it off with the mask mandate.
Expieriance was nice. A few things out of stock. But employees were very professional.
Made a trip to Fairview & stopped in Schnucks. What a pleasant surprise to find many items I have been unable to find at the collinsville store. I was doing my happy dance!💃
Nice staff and store.
Great clean store
Seafood department does not answer the phone. finally had to go to another location to get my husbands dinner. dont offer the services if you cant provide!
Well stocked but the deli female associate on Wed.11.25.20 Evening said I dont think I can answer your questions.
Nice and clean. Great customer service. The lady at the door, very friendly. Wipes your cart for you, offers masks and hand sanitizer. Love my Fairview Schnucks.
Usually find what I need. Store is always clean.
I got to say the cashiers are fast and friendly they answer every question and helpful thankyou Fairview hgts Schnucks
Little wait at the seafood counter
I am very unhappy that I couldnt earn points or get points because I used the self checkout. If I would have known I would have gone to a cashier. Its unfair
I was blown away by the cleanliness and all the snacks on the shelves it was worth the drive
Love going there, nice n friendly people!
Nice selection of groceries and a nice environment to shop
Always stocked with my favorites and quirky favorites yep
Found what I wanted there
Very clean. Good selection of grocery and other stuff.
Pulled in to this grocery story on a long road trip. The manager took me right to what I was looking for instead of telling me the aisle number. She was pretty friendly and had a cool halloween necklace on. I like seeing that because it just shows that staff are trying to have fun.Cashier was chatty and polite and the bagger was as well.Grocery front line workers making a customer feel at home even when your a thousand miles from it.(I chose to pass the large Walmart that was near my hotel.)
Great place, had everything I needed at the last minute!
Of all of the Schnucks I have shopped in, which is more than two dozen locations and involves two different states, THIS location must be the most illogically stocked and disorganized floor plan of any of them. Both of those observations have nothing to do with covid-19 and instead make a person wonder if it was a test store.As I walked around in all directions of the compass to hunt for things, I noticed I was not the only shopper having this issue either. After two failed attempts to get assistance from the staff, who didnt know where the items were and had no interest in finding them either, I finally found one. To my dismay, I discovered the product choice was minimal and in stock or good and not in stock.My less than ten item trip was not worth this stop and made me realize this type of issue is probably what makes people loathe grocery shopping. Maybe this store could offer a stand with hand sanitizer, masks, and a disposable map.
Shelves frequently w/o stock. And plenty of their dairy product is past sell and/or use by date.Unlike other stores, if you ask that a product be stocked, dont hold your breath because it isnt going to happen.
They are always friendly and helpful
Always an easy experience. They do great with the covid19 cleaning,one way lanes and people spreading out.
Always clean
Clean and maintained
Good clean store, feiendly staff.
Its was good I found what I was looking for it was a clean and organized store.
The service is very slow in this store. The staff is friendly enough, just that the management seems to think all customers should go through the self scan & bag checkouts. I for one, enjoy the fact that people work there and should be given that benefit. Dont take their jobs away.
Always been good store. Been going there for 30+ years. Although they have been lacking cashiers lately. Even if self checkout is backed up as bad as cashier line it seems like they are not giving them any help.
The lines move quickly in this store....
Schnucks is a really good place to do grocery shopping.
Excellent grocery chain. Love the deli and expansive beer selections!
There were 16 people in line with only 2 cashiers and self checkout open. Ridiculous
Nice clean store
They dont have as much as other Schnucks and the prices are are 15% higher than Walmart
The Schnucks in Fairview Heights has really got the store organized and I feel so comfortable shopping there. Staff is friendly and helpful.
Clean, organized. Friendly
They have a large selection of food. Usually things most other stores dont have.
Schnucks Fairview is a solid stop for groceries and the like. They have a great selection, including great prepared options. The meat counter staff are super knowledgeable, and you can often find someone sampling beers and/or wines on their busier days. More importantly, their customer service there is *always* on-point. Ive been going to this location at least weekly for a year, and never once have I had a truly bad experience. Schnucks Fairview, you know Ill be back!
Good selection of items!
Couldnt find what I was looking for
One of my go to stores. They always have what I need and the staff is super nice
Great local chain grocery store. Rewards programs is pretty good. Points/dollars pile up quickly. Frequently find desirable items on sale for $1 or 10 for $10.
It looks like they are doing a pretty good job keeping people safe-ish.
Great place to shop
Customer service ya horrible. Needed assistance with self checkout n the girl just sat there. The bags were not stocked up, the area was a mess. Could not believe it...
The old woman at the Customer Service was know help to correct the wrong item I purchased. She was very rude. Finally some one came to assist me. This was my favorite store but I will go back to shopping some where else. I spend a great deal of money weekly but I wont be returning.
Ever since my shop and save close down Ive been going to schnucks. the prices are higher but the selection is much better. Theres always a lot more cashiers ready and lanes open then there used to be at shop and save. and I think theyre coupon ad is much better than it used to be at shop and save every week.
Good shopping experience.Staff pleasant and very helpful.
All Hail The Schnucker- best grocery store EVER!
Blonde lady in deli very rude and unfriendly.I wont buy if she is there.
Great
I love that my favorite Schnucks Pharmacy staff are still onboard, even though CVS took over!
Just Soo expensive
Clean store and the employees are very helpful. The manager Chris Adkins was the best help and went out of his way to find an item i couldnt locate
Its a pretty decent store, they have good variety for pretty good prices. 👍
We liked the prices, especially the produce. The store was clean, the staff were friendly and helpful. Saturday had hard cider tasting, Alex was very nice and helped us with selections for our upcoming party.
You can only go in the East door and they do not have a sign that tells you so
Have good fresh salsa
Slow check out, but it was just after their senior citizens time block, so a lot of the baggers were helping carry stuff out, leaving the cashiers to also bag. The only stockers I saw not wearing masks correctly were actually deliverymen for Lays and Dr Pepper.
Fairview needs a better grocery store. This place is the worst.
Everyone is always friendly and helpful at this store.
Awesome staff love them all. Bakery and Flower ladies...👌👌
I purchased a cooked turkey dinner from their deli for a fast thanksgiving meal for my short time I have with my family this year.. When I got the turkey I had a frozen turkey to thaw and now cook since it is frozen. Raw turkey cook time= 2 hours in oven... frozen turkey(cooked dinner) 3-4 hours in oven! Save your money&time and buy your own turkey to thaw and cook. Equals less time and less money!