Da
Dan Cava Toyota Service
2510 White Hall Blvd, Fairmont, WV 26554, United States
Comments
Za
Review №1

Slow as usual for anything you have done.... Better leave half the day open for waiting on them to do it.

Ju
Review №2

Awesome group of people. Professional and friendly, not to mention efficient.

DI
Review №3

Very disappointed this visit. Communication was desparately lacking. Im an hour away so worked out a ride to leave my car off for the check engine light and 2 minor issues. Had the receipt for installation of a charcoal canister Toyota brand part with suspicious codes. Tech said info not needed. No one called back. I called and left messages finally got a call back Tuesday and they couldnt answer questions will call back. This went back and forth with numerous calls and no one returning callsCalled the service manager and complained and still the communications were lacking. Thee reply was I have customers to take care. Made me feel like 2 cents. Am I not a customer? I wanted to scream. This went on for 2 1/2 weeks. After 3 weeks they state I was waiting for your call to see what you wanted us to do finally my car was done. The charcoal canister was replaced under the warranty but not without a lot of miscommunication and frustration. I called to say the earliest day I could pick it up was Saturday. I got there 12:45 PM. The service department was closed. My ride had left. The only good thing thst happened was the clerk in the Parts Department came to my rescue. He said they finished uo early in the service department and they all went home. He helped me out locating the work order and my keys took down my crefit card info and sent me on my way. Once again when I left the message about picking up my car on Saturday no one bothered to return my call to say the Saturday hours changed and what time I should be there. This is a short version of my visit to this service center. My dsughter even called the service manager and the 800 # to complain to no avail. Needless to say I will never go to this Toyota service center again. I have been a customer for years and their records proved it. So my warning is be cautious in dealing with them. There are other Toyota service centers to deal with and I will be chosing someone who respects me.

Fr
Review №4

Todd and Amber are the best. Great service

Ce
Review №5

Very helpful. Took me to see my car and the problems that needed attention. Did not condescend but explained respectfully.

Cl
Review №6

They treat you good and do a good job

Co
Review №7

Helpful, friendly staff.

Ri
Review №8

Always the best service!

Mi
Review №9

Great service, great people, excellent prices.

Me
Review №10

Quick and courteous!

De
Review №11

Great..

Be
Review №12

Friendly and fast

Ch
Review №13

Good

Information
13 Comments
5 Rating
  • Address:2510 White Hall Blvd, Fairmont, WV 26554, United States
  • Phone:+1 304-366-2720
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–12PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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