We had a tire blow on our camper while traveling. We called and they were so nice. Came in and they took care of us and we got back on the road. Prices good too. Very pleased.
They gave the extra mile to safely put us Back on the road specially SAMGOOD JOB 👍
Discount tire was so kind and helpful. We had a nail in a tire. They repaired it quickly.
Great experience. Went really well. Got what we went in there for. All 4 new tires. Had to wait for tires to be put on but they have a very nice waiting room. Comfortable chairs and ithe temperature was pleasant.
Just bought tires here they worked with me .Tim was informative and worked with my budget. He gave me sound advise will definately be coming back.
I had no appointment and was able to come in near close and still find a crazy great deal on a great tire and have my new tire put on.
The guys here are always very helpful. Got there late and they still helped me with my flat. The insurance is super worth it. Tire wasnt able to be repaired and only cost me $30 for a $250+ tire.
Awesome staff. They really dont try to talk you into things that you dont need, or a more expensive tire for no reason. Theyre very knowledgeable and polite. Fast, quality work.
Cannot say enough good about this spot. I rarely feel confident or trusting of car places, and the staff here always listens to my concerns, helps me out/gives me advice, and always do a fine job. They never try and push anything on you to try and make a sale, and that is uncommon in the industry. They went above and beyond for me and made me feel safe in my car, which is priceless! This is definitely my new go-to spot.
Quick service. Had a tire rotation done. Free of charge with our tire warranty. Great deal.
Great place for tires. Excellent customer service
Ordered tires online and scheduled appointment for 4 days later. Arrived for appointment and told the tires were not delivered. Rescheduled and told miscommunication in appointment time when I arrived. Frustrating organization. My time is valuable also. I will give a them a thumbs up for telling me theyd work me in and Id be out within the hour. They honored that statement and the shop gentleman came through. Work on communication issues please.
They repaired my flat tire for free! Will definitely be a repeat customer!
Car is running amazing!! You guys always do the Blue Beast good!!! Thank you!!
If you can schedule an appointment for tire installation your wait will be so much shorter. Also can purchase tires and schedule from the discount tire app or website. Road hazard option is well worth it. If something bad happens to your tire(s) related to driving they will fix or replace said tire(s) at no cost to you. Always ask about potential rebates, there is almost always a rebate.
Very good job and friendly!😃
I really can’t say good thing about them because they broke something on my car and said they will replace it but it been 3 months we been calling them but won’t answer the phone so I am not doing my Business there anymore
Great place. Fast service
My appointment was at 8:30 am. I arrived at 8:11am and greeted with professional experience when it was my turn. Explained I had an appointment and wanted the old tires.Paid the bill first which was strange, just different from other places but didnt effect me negatively. I waited in the car and drove in myself and sat in the car while the guys worked on the tires. Here it is 9:33 am and Im writing this review across the street from them.The guys at the counter were professional and laid back. The guys in the shop all tag teamed the work on my car and others in the bays. Overall best experience ever dealing with getting tires installed.I went off reviews and word of mouth for this place and when its time for tires on our own vehicle, well definitely be back and buy from here.Thank you guys at Discount Tires for a great customer service experience...
There was an issue that came up after tire put on and they fixed the problem. Not a lot of companies fix things that wasn’t customers fault. This place is amazing and friendly customer service. Definitely will keep coming here.
Man these guys did me righteous they didnt have my tire in stock and they give me an upgrade like 10 bucks appreciate it fellas I mean wow.😈
Everything went well, staff was on point, well organized, clean waiting area with social distancing, great customer service!
Three hour wait for a one tire fix that had a. Nail in it rediculous
Great service, quickly got 4 tires replaced. Drove 132 miles to the closest Discount Tire. Always had great services at the Hobbs, nm, Roswell, nm, Modesto, ca and now Evansville, Indiana locations.
I bought a 4 brand new tire from discount tire got them installed and drove off after and I got home my tire was completely flat due to valve stem not being installed properly and 2 weeks after that I start feeling my steering wheel vibrating at high speed so I took it to a shop and had my tires looked at and come to find out my tires were not balanced correctly one tire had to much weight and the other needed more. I need you ladies and gentlemen that work down there to do better.
I made an appointment to have new tires put on my car. The employees were great! Very friendly and helpful
Got me taken care of quickly and professionally.
Good tires will replace if your tire goes bad
5/27/2020 I enjoyed my visit to this stores location. I was greeted, seen in a timely manner(with my appointment) I got to drive my car in and out of the shop. I was informed about my other tires being almost time to be replaced and was offered to be taken care of(though I knew this) Its nice to be informed valuable information. Guys didnt take long at all, they were friendly and even have me some tire caps. Highly recommend this location.
Best service ever!
They did a good job. Staff were polite, quick, and efficient. Seemed like quality work.
Quick Easy tire Replacement. Warranty for $25
The car I bought had tires on it from here that were still under warranty. They let me use the warranty to get 2 used tires that had very little tread wear for an awesome price, less than anywhere else and installed them. The service was great and they were very friendly. Thank you very much guys, the over 600 mile drive was much easier, even in the pouring rain.
Best tire service in town.
Ordered one tire...weeks went by no word called they said something with the purchase ordered was messed finally got it in and been waiting here for them to mount one tire...
Staff was very knowledgeable and quick.
Friendly and helpful. Calm your fears easily. Reasonable tires in speedy order. Check tires for you on a regular basis for free. They watch over my tires. A safe feeling. Blessed to be their customer.
Very helpful, honest and great prices
Very friendly staff, they replaced my tire that had a nail in it. Reasonably priced and was very quick, I didnt have to wait long. Waiting area was really nice and clean
Thanks for the help and wonderful service
Im a regular customer there and they always have great service! I just need to advise you to make an appt if it might be at all busy--or else you may end up having to wait for awhile (with their being popular as they are!)☺
Always great customer service
I was going to buy 4 new tires from them again until I saw a huge Trump flag on an employees truck in their parking lot plus nobody was wearing a mask. Taking my business somewhere else.
Incredible service!! Excellent prisms 100% commitment on making the customer happy and valued!! Will always shop here and will continue to send everyone I know to your store. Hats off to you guys! Working in the customer service industry myself I recognize and appreciate true customer service and you guys have nailed it!! Thank you!
Very friendly; customer service driven shop. Tires dont seem to be any cheaper here than other places even though people seem to think they are the cheapest. Their customer service makes it worth it though. Even without an appointment they can get you in and out pretty quick. Warranty is excellent as well.
A terrible experience. 3 weeks ago we went there for 2 new tires. Today we stopped in to see if there had been any progress. Never received a phone call from them. We were told that our tires were at the other store.for us to go there. Well I dont think that was proper. Thanks pep boys not only did they have our tires in stock but price was much better
I am so impressed with the service at this place of business. Each conversation on the phone and every person I talked to went out of their way to be friendly and helpful. They stand behind their warranty and are just an excellent place to do business!
If your spending money youll have their attention, Im a multi year customer and as which I can testify that their follow-up customer service lacks. Sitting here with a 3pm appointment yet its going on 4pm... For a simple tire rotation. What makes it worse is that they have pulled cars in that have came after me!!! So much for appointment!!!
Great job. Had a flat tire going to St Louis and stopped here for repairs.
Great service friendly staff
Very nice and polite service was excellent.
Thanks for great service and timeliness!
Every Discount Tire that I have gone to, this one included, is absolutely exceptional. Most of us are sitting ducks in terms of knowing whether a tire can be fixed or needs to be replaced. To have a place, nationwide, that I can trust means so much to me.I’d recommend this branch and this company to anyone I care about.I am back on the road safely today after driving over a nail that flattened my tire. No cost to me, and they even reorganized/replaced my spare tire and tools at no cost. The attention to detail and commitment to customers makes me a lifetime customer at Discount Tire. Thank you!
Fast and friendly my go to place for my tires
Fast friendly service, when I purchase my next set of tires it will be from here.
Great service and only sell you what you need! Very trustworthy!
Installed my new tires rather quickly and got me back on the road.
The service was quick and they were very honest.
Discount Tire is absolutely the best tire shop Ive ever used. Today we had a slow leak in one of our tires. We decided to go to Discount Tire for their help. We were definitely surprised after they made the small, but irritating leak. They gave us a free flat repair. They even replaced the valve sensor which they said was a requirement. The best part was watching how they treated EVERY single customer. Alert and attentive staff throughout the facility. I highly recommend this business. You wont be disappointed.
In and out like a bank job. 😃
Always very helpful!
Great service
Fast, courteous, efficient
Today I walked in. One man acknowledged me and said he would be right with me in a moment. Two others associates were helping one man with truck tire selections. A young associate walks in with bottled water to put away while the original associate is now working on the register.15 minutes later I walk out
Great place to get your tires fixs!
I have very little confidence in the services I received today. The service tech came into waiting room called my name James Leslie I waved at him as he looked directly at me. He then turned around and went to an elderly WOMAN. Prehaps he is afraid of black people, or someone with a rollator. The manager had to tell the tech he was talking g to the wrong person.Then as I go out to check the car the tech says my rear hatch must be broken, he pushed the button several times and it would not open. In reality he was constantly pushing the wrong button. The hatch has a very clear drawing of a raised hatch. The tech was pushing the door lock button on the door handle not the hatch button on the dash. He was exhibiting behavior of someone who had no time to follow through with a paid customer. A very poor service experience.
I have purchased tires here before and had great service.Yesterday I brought in a different vehicle that had a tire with a slow leak, and I just assumed that I would be purchasing tires. The employee went out and measured the tread on all my tires, and showed me that they were still in an acceptable range. He showed me some tire prices just in case they could not fix the leak safely, and I went and sat in the waiting room.15 minutes later, an employee told me I was good to go and said he had located a small screw in the tire and was able to repair it for no charge!I highly recommend Discount Tire for anyone that needs tire service... these guys are professional and wont screw you over like some of the other shops I have visited over the years.
Excellent and friendly customer service! Aaron took time explaining what my options were to repair my tire, I was in and out very promptly! I am very pleased with the services I received and the friendliness of the associates!
Employees are professional and courteous. Appointments are always on time. Very good prices along with excellent customer service.
I cannot say enough good about this place. Fantastic people, good management. Good value! Came in a few minutes after closing with a flat tire after running over a nail. They were doing stock so they had the garage doors open. They not only changed my tire without issue, but they also put it on my car.
Good place to get tires at an competitive price. The staff has always been very informative and seem to know about the product they sell.
My low tire pressure indicator came on. Aired my tires quickly for no cost. Will be back in a few months to buy new tires.
The manual labor here is good in and out no problems. But the rebates are lies I filled my out sitting there waiting for the tire and said it was out of promotion period. Prices are INFLATED and the phone call I made telling me pay for the tires and everything is included in the price wasnt the case when I drove there. Tried to get me for another 140 for road hazard which they said was included over the phone. So I declined the road hazard just for the guy can chew it down to 40 dollars which should have been free but whateverdont like being bullied for lunch money.their going to paying for every inch of these tire with the amount of money I payed for warrenties.
Went there to get new tires and had a great experience. The assistant manager Sam actually helped me find a better tire for cheaper than the tires I was already looking at. He also remembered me next time I went in there which I think shows that the staff cares. I did have a brake line break right by the tire well shortly after my new tires were put on but I’d like to believe this wasn’t their fault and just a coincidence.
I had one of my free tire rotations from the purchase of a set of tires completed at Discount Tire. A few days later I noticed one of my center caps was missing. Discount Tire order a new center cap for me free of chat without hesitation. Great customer service!
Excellent service. Friendly. Wont go anywhere else. Waiting longer than anticipated but worth it
Superb service. Found a little screw in my tire, changed tire, fixed and put back on at no charge.In a few months Ill need tires and Ill certainly buy them here.!!!!
Super helpful staff ... my sales guy Ian was great help and explained several options to me ... I will remain a loyal customer
I had an excellent experience here. I called beforehand and the guy on the phone was very friendly! As soon as I got there I was helped by another very friendly gentleman and I only waited about 30 minutes total for them to finish putting my new tires on. Tires themselves were inexpensive. Overall a very pleasant experience and I would definitely recommend going here for all your tire needs.
Best tire shop in town. Staff goes out of there way to help.. easy to work with. Best prices and knowledge. Best deals on wheels and tires period.
I had a broken belt on my rear tires. They said that I need a new front tires. So when I drove out of their shop, I had the same problem as I had $360 later. Although they do carry great tires.
Always a pleasure to do Business with this place. The workers are professionals & courteous & efficient, the place is very clean, and always have coffee on hand for the customers.
I have been here a few times and always have a GREAT experience! Such friendly and helpful people... I never feel like I’m being taken advantage of, which has happened previously in other tire shops. I always walk away very thankful.
Hello new tires and rims installed no problems thank you.
Always have been super helpful & Nice. Im pretty sure his name is Ben? But usually everytime I come in he helps me. Love their prices & their reminders. Im pretty sure this is my new tire home! Thanks again!
West side has far better service than the east side.
Our tire shop. Also pay the extra money to insure your tires. So worth it! Its saved us so much money. Very friendly staff. Clean!
The best place to get tires. Adam, Robert and the rest of the guys are fantastic. Courteous, professional and efficient. It reminds you of the old days when the customer was treated as someone of importance. My first and last choice for wheels and tires.
Dont just show up make an appointment..cause u will wait all day
Their card machine was down. I had no cash. They rotated & balanced my tires for free. Ill be doing more business here.
Service is grand! Their attention to customer and details is on key😊Tire had a screw and they were able to fix it.I recommend Discount Tire to anyone.
My car is currently having all new tires put on and once they got them all of they said they didn’t have my tires but they are taking care of it and not charging me extra for what they are doing for me! I can’t thank you enough. Tim is a wonderful man! Thank you Tim!!
Best in town
Called ahead and was quoted a price. I specifically asked if it was out the door price and was told yes since they didnt have the used tires I was looking for they could do that as an out the door price. When I arrived they would not honor the prince. Guess next time I will have to go somewhere where they honor what they say.
Great deal on tires. Great friendly helpful staff. Fast good service. Military discounts. Emt, fire Dept and police discounts too.
Quick and good prices
Very friendly. Sam is the best
Slow as smoke
Great customer service! They assessed my current tires and explained everything to me clearly. Had a wonderful experience.