user
Computer Base
49 Silver Ln #2214, Eugene, OR 97404, United States
Appearance
Computer Base
Comments
Ev
Review №1

Best computer repair company in town! Mike will give assistance even over the phone whenever possible! I recommend this business to everyone that is NOT computer savvy and needs a trustworthy source to get help with their PC. Not only do they respond in a timely manner, Mike and Bob will actually explain the WHY and HOW in plain words for a non technical person to understand. I highly recommend Mike and Bob to anyone looking for a company that is honest and has reasonable prices. Mike and Bob have solved my PC challenges every time! They care, are professional and extremely helpful EVERY time!

Co
Review №2

Real easy going guy always available, prices are better than other competitors, would highly recommend

Go
Review №3

He was very friendly, he knew what he was doing and explained what he was going to do. After he checked out my computer he laid out my options and gave me some advice. And the most shocking part for me was that he cleaned the inside of my computer for FREE. Over all great experience and if/ when I have another problem I will come back here.

Di
Review №4

Inexcusable that I havent rated this business yet. Professional, fast, cheap and honest. He actually takes the time to make sure you understand what hes doing and why hes doing it.I build my own computers and its really nice to have someone in town I can rely on if something goes south with a machine. Hes saved me a lot of time and money.

Tr
Review №5

My gaming desktop was freezing and randomly restarting. I tried everything I could but couldn’t figure out the problem. Mike took a look at it and was able to fix it up! He was friendly, and was thorough in explaining what the issue was (I like to learn about computers so it was cool to hear what the problem was). He also charged me a very fair price for the work. Will go back if I have other issues

Ke
Review №6

The service was excellent and the price more than reasonable. Mike kept informed every step of the way as he put together our new workstation. I will definitely be back.

Je
Review №7

Excellent service, reasonable pricing and very knowledgeable. Couldn’t ask for much more.

Ja
Review №8

Very professional, educational. I highly recommend computer base.

Ga
Review №9

I had a 2 year old computer. It was built for gaming so I figured it would work well as a video editing system. I recently started a new career as a drone media and photography specialist. I used it for three months not knowing how much time I was wasting while it rendered 4K video. I would set it up to render while I cleaned the house and mowed the lawn. After watching a couple video I noticed that others could render video in 20 minutes. I called Mike and asked if he could build me a better machine. Most online editing systems run $3000 - $4000. I asked if he could build me a video editing machine for $1500 - $1700. He sent a couple of option. The machine we decided on was $1670. A similar machine on Amazon, Best Buy etc., runs around $3000. I was excited to see what the difference would be. I had created a 6 minute video I earlier that day. It had taken my old computer ( two years old ), 1 hour 15 min to render. The new machine took 6 minutes!!! Love the new machine. Mike is the best. He is one of the good humans. Thank you Mike. G

Do
Review №10

Mike does great work and always has!!

Th
Review №11

The Best computer service in town! Mike was able to make happen what others could not. Computer Base also helped out one of our customers with their computers. Efficient & Professional. Highly recommended!

Pe
Review №12

I will be going here from now on. Mike was to the point and upgraded my HP to windows 10. Very affordable and fast turn around. I’m recommending this shop to all my friends and family.

St
Review №13

For more then 10 years and multiple PC builds I have experienced nothing but exceptional customer service and fair pricing. Mike is very generous with his advice that keeps me in step with current PC technology. Looking forward to my next PC build.

Ry
Review №14

I asked for a new motherboard because I was sure mine had failed. After a day of work I got a call back about the issue. The motherboard hadnt failed, my SSD did which was already better news that expected. On top of this, my computer also got a nice cleaning and when asked about the price of processors, elaborated on why older models cost more. The price came to around 80$ which I believe is pretty fair for the amount of service rendered.

He
Review №15

Great computer! Great price! Very helpful and friendly!

Sh
Review №16

The guy at the counter was not helpful at all. He tried to up sale us with out asking what we were needing. He also didnt ask why were buying a graphics card, he just knew we werent buying the right one. Would not recommend.

In
Review №17

I recently moved to Eugene from the coast (Florence), and needed a new desktop PC. For almost two months, I was constantly asking people and businesses alike who I should go to, to have a computer custom built for me. The overwhelming consensus was Computer Base, and to ask for Mike (the owner).I am somewhat computer literate, and do my best to stay abreast of the latest tech as well, and this experience/knowledge has served me well. Mike took this into account, and thoroughly discussed my needs and desires to ensure I would be getting a quality built PC which suited my needs.I have also called him with a few minor questions about my new PC, as well as working with Windows 10 (yes, I was a Windows 7 hold-out), and he is has always been patient, courteous, and helpful.Whether you know absolutely nothing about computers, or consider yourself a computer savvy geek--Computer Base should be your first stop when it comes to anything computing. They are a locally owned and operated honest and down-to-earth business which respects its customers.

Na
Review №18

Computer Base was recommended to me by members of my neighborhood social media group. The service was great, the repair cost very reasonable and I am grateful for Mike’s advice and assistance. When I decide it’s time for a new custom home computer, I will turn to Computer Base.

La
Review №19

Computer Base built a gaming system for me that was a gift for Christmas. Mike(the owner) built this system with three days left before we had to leave. The system build performed exactly like what we wanted. After Christmas we had a small problem, which Mike corrected within an hour of dropping it off. I would highly recommend Computer Base for your computer repair and new builds.

ca
Review №20

I have been going to Computer Base....Mike....for almost 20 years. He has repaired and given long life to all of the desk top and lap top computers owned by my family. During these years he has often solved my problems without having to take the computer in for a repair and charge. He is knowledgeable and the best for those of us like me who are not computer savvy.This month I finally made the leap and had him build me the computer of my dreams.....it does all the things I want it to do and works far superior to any of my store bought models. The price was competitive to the box store models and it has a 3 year warranty. Knowing the quality of Mikes repairs, I doubt I will ever have to bring this computer in for repair! Thanks Mike for a couple decades of great service!

bo
Review №21

Mike is the man. He will help you understand ways to protect your computer and really just asking him questions if you dont know much about computers is probably the smartest thing you can do. Its a small local business and they have really fair pricing. Mike had my computer up and running from a bad virus attack without harming or losing any of my saved data. He put a better antivirus and anti malware program on my computer at no charge, its running fast like when I first got it. I made a good choice going here.

Ma
Review №22

Great service! They were quick to diagnose my computer, fix only what needed to be fixed, and all with no hassle whatsoever. All together, diagnosing and repairing my desktop (and upgrading the parts that were replaced) was easily 5x less the cost of buying a new one. Computer Base was a big help!

Bi
Review №23

I have dealt with Computer Base for over a dozen years. This has included three computers they have built for me plus many upgrades and repairs. Mike is as good as they get; knowledgeable, fast and friendly.

An
Review №24

Excellent, professional, fast, well priced service. I would definitely have more work done by them.

Ch
Review №25

Great service. I walked in they took care of my problem in 2 minutes with a wink and smile. Forget the big stores. Come here.

Ch
Review №26

Went into ComputerBase just to talk about the computer parts I was getting for my new build. Mike worked with me about what would work and priced it out even though I did not know yet if I was going through him or build it myself. He came up with a great gaming build based on my wants and some recommendation. So I had him do the tower and boy did he deliver. Upon pick up he went over a few cool tools. Mike always takes the time to be thorough and fair. For now on I will keep him for all my computer needs. Best part is having a great local shop.

El
Review №27

Mike is knowledgeable, friendly, and professional. He’s helped us with multiple PC builds and maintenance on other PCs, and MacBooks throughout the years. Prices are fair and turn around time is quick. The only place I’ll ever take any of my computers! Highly recommend!

Th
Review №28

Nice place. Better than highway 99 computer store. Doesnt demean people that have questions. Unlike the 99 guy which whom treats his clients badly. This place has my business for now on.

Le
Review №29

Excellent all the way around. Mike went above and beyond to fix my computer. Kudos for exceptional customer service!

Ke
Review №30

These guys are awesome. I have a health clinic across the street and Dell and my xray people were horribly unhelpful these guys fixed all my problems in two hours. Hard drives fixed, internet fixed, and computer is 10X faster. Thank you!

Ed
Review №31

A simple question turned into a sales pitch full of condescending attitude. Ill be avoiding this shop in the future. Theres nothing worse than a computer repair shop that assumes you dont know what youre talking about.

Je
Review №32

Recommended by a friend for a video/screen problem with my laptop PC. He did a free diagnostic test and recommended I not fix the problem (too expensive for the value of the laptop). Efficient and helpful. Will use in the future!

Ci
Review №33

Weve been going to Mike for our PC needs since we moved to Eugene about 10 years ago. He has always been most professional, knowledgeable, helpful, and able to get the job done in a timely manner. It is hard to find someone to trust these days and we do trust him implicitly.

He
Review №34

Always good service here. The only place I go for computer serive. Fast friendly local businesses.

Gr
Review №35

Mike provided excellent, knowledgeable service. Fixed our computer up better than new! Wow!

Jo
Review №36

Too busy to check specs on a product in their stock (memory voltages), so Im shopping elsewhere today. Usually pretty decent prices and knowledge, though. Not super consistent service, but generally pretty good.

Da
Review №37

The service here is amazing. Passionate about computers and has great knowledge

Jo
Review №38

Intel hard drive failed. Mike Owen made that determination and replaced it under warranty as well as all the data. Fantastic service.

ja
Review №39

Great place great service and no over top prices

Do
Review №40

The owner, Mike, is very knowledgeable and quite reasonable on his prices. I don’t go anywhere else for my computer needs.

Mo
Review №41

Knowledge is amazing and this guys got it! No beating around the bush.

Br
Review №42

Didnt spin me a line like other stores did, instead of hundreds of dollars in parts and labor was a simple replacement of my power supply ($60). I was very happy!

Pi
Review №43

Great work, I always go to them for computer needs

Er
Review №44

Genius tecnician and fast, courteous service. Would not buy a PC without checking here, first.

Al
Review №45

Great to work with!

Ki
Review №46

Super fast high quality repairs

Iz
Review №47

Superb, knowledgeable service, i will certainly be back here.

Au
Review №48

Extremely helpful, had interesting and useful knowledge!

Ma
Review №49

I love these guys - fast and knowledgeable!

Ch
Review №50

Ran into some issues with my pc. Took it to a competitor first and the problem got worse. I got a second opinion from Computer Base and they identified the problem and were able to help me in less than a day. Will return.

Jo
Review №51

After arguing for what felt like forever the owner finally relented and made me the worst sandwich Ive ever had in my life. I respect an establishment that plays hard to get. 5 eggs.

Th
Review №52

Mike at Computer Base is great. He has solved many problems over the years with my wifes computers, so I decided to try them. To many problems with my Lenovo Yoga so he got me into a HP ProBook at a great price that was just what I needed, not something with bells and whistles I didnt need.Thanks MikeVeloGuy

dj
Review №53

Pretty quick turnaround, very quick diagnosis, thorough, really reasonable charge

Da
Review №54

Mike is a compendium of knowledge.

Information
14 Photos
54 Comments
4.8 Rating
  • Address:49 Silver Ln #2214, Eugene, OR 97404, United States
  • Site:http://computerbaseusa.com/
  • Phone:+1 541-349-0404
Categories
  • Computer store
  • Computer hardware manufacturer
  • Computer repair service
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–5PM
  • Wednesday:9:30AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9:30AM–5PM
  • Sunday:9:30AM–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations