This place has one of the worst entrance and exit for trucks on the planet l. One way in and one way out for 18-wheeler trucks absolutely ridiculous. You be waiting a long time before you can leave.

Great place and location! They allowed me to park in their parking lot and sleep in my Wrangler. I felt very safe and for $13 had a great shower in the morning. The shower facilities were very clean and spotless! Very impressed.

Nice clean showers, assortment of snacks and electronics. The parking lots not huge but I was able to get a spot. And they had a subway.

Stopped by this pilot to take a shower. $13 which is good price. it was really clean too. and they provide towel.

Overall it was good experience. Average size truck parking plus reserves. Friendly staff. Subway restaurant. Restrooms not up kept dirty filthy toilets sinks etc. But easy access off i90 Pennsylvania.

We stopped to buy ice and fuel on Saturday, August 28th,2021. Never in my entire life have I ever been stopped dead in my tracks at a Pilot because of a RAT. Yep,you read that correctly. I said a Rat. Ran right in front of my Daughter with special needs and myself towards the bathrooms. We give this Pilot a -5 stars. Dont go to this one!!!

Worst pilot Ive ever been to. Rude staff incapable of doing their job correctly. Trash parking lot.Definitely recommend going to a different one

I work at store 496 in Iowa and am traveling to Maine.This was the first time Ive showered at another pilot and would like to say that they have a great staff. The shower rooms could use a sweeping but other then that, great stop!#makeitagoodday#store496

2 people in line in front of me and I walked into this. One of the CLEANEST showers Ive ever seen. Very impressed. This pilot is very janky to get into and what not but if youre here early enough its not bad.

The best quick stop in the area

Park where ever you want here they dont care how do I know this? Ive called twice about this truck blocking the exit here its been here all day and night and is abandoned. they dont care so why pay for parking or care where you pull the brakes.

There are cyber criminals camping in the front parking lot in 2 white vans and a box truck.Nation wide warrants were issued on all known cyber criminals.

Do not pull in here!! People block the one entrance and exit cause they can’t drive! 30 minutes just to get out of the parking lot is unacceptable! Terrible location for pilot!

We frequent this Pilot so often that Im now on a first name basis with almost everyone in there. They offer great service for such a compact location. The showers are awesome and the food selection is decent if youre looking for a late night snack or an early morning to afternoon pick me up. There is a Subway that is inside this location that is also wonderful. The gas is reasonably cheap here for both auto and truck drivers. The bathrooms are always well maintained and are well equipped for the pandemic. It is centrally located in Erie County right next to the I-90 and is a great location to visit. Highly recommend this place.

This review is for the subway specifically. Employees did not know the menu or how to make the protein bowls or salads. Drink machine was out and was given a run around trying to get a refund for the drink. Manager blew us off and tried to pawn it off onto the pilot employees, the pilot drink machine was out of order. Just a frustrating experience, this is the second time a subway has really lowered expectations.

Outstanding coffee. Clean and well stocked

Dirty facility. Management was rude and not helpful. Ill go up the road to TA from now. This is not a nice facility

Great gas prices, good variety of merchandise for your trip. Many truckers stop at this location to rest and relax.

Their pump showed that I put 19.88 gallons of gas into my 21 gallon tank that still had 5 gallons in it!!! They earned an extra $15 from me.....thats just one of their many customers in a day.....

Clerk at counter was nasty, and refused to help in any way.If I could give no stars I would.

Bad, Bad, Bad. No toilet paper in ANY stall in the mens room. Subway, one person with 6 people in line. Vary dirty

Love the mobile fueling on the app 👍🏽

With the recent covid-19 outbreak, I just wanted to take a moment to extend my gratitude towards pilot and subway for keeping subway open later than the other locations Ive seen. Most others close at like 8pm, its now after 10 and its the first time in a few weeks that Ive been able to get a hot sandwich for night lunch (Im a night time driver)... so thank you, a hot meal is something to look forward to while were on the road.

The staff was also wonderful they spoke to you as soon as you walk in. The hot dogs were fresh and the buns were soft. Just had time to grab some of them along with some tortillas that was also fresh off the roller and a big ole drink. Keep up the good work guys.

Had to wait long time for trucks to move because I couldnt get out this place so many trucks 11AM! Entrance and Exit are the same drive so jammed up with trucks could not get out of the place!

Good space if you get early you can get a good parking spa

Pump wouldnt work with card with chip. Go someplace else.

Went in to pilot of a great morning just before we headed to the warren county fair. I smell the scent of the juicy hot dogs in the distance. I quickly head over to the roller dog station ready to feast. Only to come to the realization there were no buns. So I left.

Large, easy access to the Diesel pumps. Clean restroom, and facilities.

This is a great place to stop. The store was very clean around the pumps around outside and inside including the bathrooms. Nice clean area around the drink station which is hard to find when I travel. The staff was very friendly and helpful and they had a great selection how daily items that were fresh and hot.

The people in the store were great, however the layout of the entry exit needs to be reworked. People park on the side of the entryway and cause traffic jams when other trucks try and enter/leave. The parking can be quite hectic as well, very tight with trucks trying to fuel. Its a place to get fuel if you have to, otherwise the t/a down the road is a better option imo.

Best customer service from the manager at 9:00AM thanks

This is a very small and very run down Pilot. If you absolutely need to stop here, I guess you gotta, but if you can make it up the road a little farther... definitely do it. I also find it very frustrating that truck stops just GOUGE the truckers! This place was charging almost 30¢ more per gallon for diesel than the Shell station right across the street!

Love Pilot and Flying J stores. Theyre almost always clean inside and out. Their point system is way better than Petro/TA. Points work straight from the point card like a credit card. Can use your points at the fast food restaurant located in the store 99% of the time. The app. They have also has great weekly offers for drivers so download and check it out.

The pilot had the whole bean automatic coffee makers so that was a plus. It’s the main reason that normally perfer to stop at a pilot over other gas stations. The odds of getting better coffee seem to be higher. The bathrooms were clean, and didn’t smell like urine. So, all in all a pretty good pilot experience.

You cant pay with a card near the outside, you just have to go inside. Very poor service

Very tight to get fuel. Small one way in and out. And watch for giant pothole if your in bug trucks. Otherwise its fine. Didnt do inside so not sure of interior

0 stars would be more fitting. The pumps wont stay on. The place Is a dump on The inside

When you need coffee on Christmas morning!

Service with a smile

After all the construction they had here a year ago this place is a lot better. But I have a couple of suggestions. The parking here is not great. Not a lot. And it doesn’t help when drivers drop their trailers and leave. It’s a pain in the butt. Also why are cars parking in truck area? Saving his spot cause he’s a local? That isn’t right either. But all in all this place is a pretty good Pilot. The managers are all friendly and even the people in Subway are as well. One place I will be continually to stop at.

Wish I could give this no stars. The flying jay is up to par but the subway in this plaza is nothing better than disgusting. I am a normal customer to subway and I have never seen a place like this. The service was horrible and we were told they were out of multiple food items, such as tomatoes and onions confirming that this place does not have very many fresh shipments. The man working at the counter continued to tell us that we ‘should not look at the menu’ because ‘nothing is up there’ and to instead look at the food because that is what they have available. Usually subway workers carry out the order the customer chooses, this was not the case at this subway. When we arrived there were two workers, we were in line for about 3 minutes just waiting for the workers to take our orders when we were clearly ready even making eye contact with the workers while they walked by. Before I ordered the worker took way too long to put on his gloves which he should have already had on before we arrived. He was also sick. This place didn’t even have a sign on the outside of the building. I love subway but this place should seriously be shut down, hands down worst subway I have ever been to.

First off the workers have nothing to do with layout of property and payed parking..2nd mark the MANAGER and the employees are not only awsome, friendly and willing to help in anyway that they can, there down to earth real Pennsylvania homegrown good hard working people....sounds like im giving to much credit as a trucker..go inside and talk to them find out for yourself (6ft social distancing of course) excellent, and helpful crew with great attitude!!!

Thanks I stop almost every time I go between Buffalo and Cleveland. Always good service. AND GREAT COFFEE! !

Ive only stopped in for fuel and a 30 minute break. Parking lot is very small. Suggest going east to the TA for parking. Stopped again on 12-08-19. No paper towels in the Fuel island. Window wash buckets were practically empty. Trash cans over flowing. Burnt looking food on the rollers. Only reason I stop here is because my company forces me to follow my fuel stops. Otherwise Id keep on driving.

They have organic coffee.

Easy on/off from I-90, plentiful snacks to choose from & clean restrooms. What more could you want from a travel center?

When I was there earlier they had 5 empty showers and 6 people in line before they finally decided to decided to clean their showers

Truck entry can be a little funky at night time. Guys park crazy but thats kinda normal everywhere. Subway is good and staff are friendly.

Bathroom was clean. Place was full of items to buy, but expensive. Good for a snack on the go. Not bad coffee.

This place is always great. The drinks are great! Subway inside the place is a great option for quick food if you dont want any taquitos, nachos, hot dogs and a bunch of other options. It is a trucker overnight stop so it has alright bathrooms.

A little small and limited for a truck stop, but the shower is clean and the employees are helpful.

Stop for fuel and took some pictures

People were friendly. Shower sucked because no hot water. Luke warm is not good enough.The diesel pump sign above island #23 is barely hanging on one bolt and is swinging in the wind. Its metal and looks heavy and it can kill someone if it comes off.The pilot needs an remodel and more common sense with safety.

Store is well stocked, staff was friendly. Truck islands could stand some attention in regard to cleanliness, oily pump hose, windshield washer water kinda grungy, some litter surrounding the pumps. Bathroom, average at best for cleanliness.

Like most Pilot locations it was clean and the staff was friendly. We often travel in a motorhome and find these stores to be a great place to refuel and grab a bite to eat. With Good Sam membership card the gas price is reduced $.05 per gallon.

It’s a nice place they always give me free ice 🙌🏾

Very cute travel stop, excellent views and amazing building. I highly recommend a stop if you need a break.

We stop for bathroom gas and coffee mostly. The coffee is always good and the bathrooms clean.

Nice and clean truck stop big selection of everything you need on the road

Very small. Cashier was very nice. Got a 110 gallons of diesel fuel. Only 1 shower credit. I feel as im getting ripped off. Have over a thousand gallons of diesel fuel this month. No shower power. Guess thats a lie as well. Thinking of just using Loves.

Great place to stop along the highway. Friendly service, and good prices.

The coffee is awesome like every other pilot and flying J that isnt privately owned. The truck parking area is way too small and full of craters. Trying to get in and out poses a huge problem at any time of day, especially when theyre busy. I recommend that if youre in a hurry, although the food is good and the coffee awesome... Truckers beware if they are busy. They dont make it easy to find the entrance/exit and its just a tiny space barely big enough for one truck.

Just a little shy of 5* maybe I visited in the wee hours of the day when washrooms are aggressively used. Both girls are doing their job well. Entrance to the lot is a bit tricky as its the exit too. So just wait for the right time before pulling in 😎

Cheap gas, one of my favorite Gas/Convenience chains.

Absolute terd hole, scale has 4 inches of ice on it, after3 minutes in the shower water went ice cold! The guy in 5he shower next to me was talking to an employee and said the hot water drained out! Cashier was honest for no reason said he was lazy! Drive by this place!!

Very clearly shower, and also the store is very clean and nice. The staff and managers were very friendly and helpful!

These places are great I love truck stops. Clean bathrooms, quick yummy food and someone with a smile!

It’s a decent truck stop but will never pay for the premium WiFi again the internet is absolutely garbage I could not even use it and I paid for 2 days so I could have it on my reset will never do it again wish I could get my money back

Clean restrooms and handicap accessible. Good gas also and always at a low price compared to other exits on I-90 in the Erie area

This review is fo the McDonalds. Is my opinion that the breakfast steak & cheese bagel is one of the best sandwiches period. But not toasting the bagel,is a disgrace, a blasphemy,a borderline crime. Of course U understand Micky D, that this means war. Ha ha

Even in the coldest weather Marcie and her crew always make for an enjoyable stop. Cant say that for other places I drive around to get to Erie-Pilot. Gerry/JB Hunt

One of the worst set ups at a truck stop Ive ever seen! Its already small and tight but the issue is with the pumps. It should be the other way around. Pump and exit NOT wait at the entrance/exit to pump. Makes no sense! Huge back ups!If youre on a hurry DO NOT stop here. You could be stuck for 30 + minutes!I did mentioned it to one of the clerks, she smiled and said its been like this for about 25 years......Well, dont you think its about time to change it?!

Polite and Respectful Atmosphere and the employees there are very knowlagble to your attention and needs to make sure your experience is well entrusted with very clean facilities ...

Staff at the Subway here were super friendly and efficient. Clean restaurant and would recommend it as a stop to eat on the road!

This is the worst pilot I have ever been to. It is very small it is hard to get to the scales and in-and-out of the Truck stop.. Have any hot dog buns Subway had to old ladies that were slow. Cat Scale speaker didnt work... Didnt have very many hot roller items. Bathrooms are nasty. You just need to shut this one down and rebuild it somewhere else

Great place to get a good price on fuel and something to eat.

Good place to stop on my way to Toronto from Cleveland. Clean restrooms. Great variety of snacks. Low gasoline prices

Typical Pilot station and store. Pretty easy access. Clean store. Federal Express and UPS drop boxes. Expensive diesel. Good coffee. Truck parking and fuel. No repairs. Cat weigh scale. Right off of I90.

Decent prices and friendly workers. Was very busy but thats what you expect from a truck stop

Worst place to go. I arrived and purchased 700 dollars worth of fuel. Went and parked in a spot marked for parking. And go to bed. 11pm comes around and there the manager is banging on my door. Telling me I have to leave one of there regulars needs to park. To which I stated I’m legally cannot I’m out of hours and can’t drive. So he calls the police to come and they said I have to leave. Trooper Hacke tells me in don’t care if your breaking the law. Mind you I had done nothing wrong. I then ask for his supervisors number and his badge number and he refused to give me any information other than his badge number and name!! I had been parked for 5 hours and event had showered and spent money inside as well. Very unprofessional if I could give them a negative score I would. They lost a loyal customer. I wouldn’t recommend that place to anyone!!!

Cashier Amanda was great and helpful.Shower was very clean . Store was very well organized.Thanks Amanda.

Easy in and easy out. Decent prices on fuel.

It was pretty decent just like all the other Pilots the employees were very helpful very friendly thats a good thing about them was early in the morning and they were very polite thats good

They had the wireless cellphone charger that also holds the cell phone up. Awesome. Pricey, but i got to my destination with cell phone battery almost fully charged.

Great service, clean bathrooms...had an issue with my commdata card, cashier was extremely patient and very courteous! Tha k you!!

Its pilot so it what you come to expect. Great coffee but was short on milk and tea when I went in give it a half hour and it will be fixed.

A convenient stop when running between Pittsburgh and Rochester. Reasonably cheap gas, clean restrooms, and a place to stock up on road food.

After driving for 6 hours the coffee is great and very nice staff.

This particular pilot is small and congested the way trucks need to enter/exit. Trucks coming in for fuel block trucks trying to get out. No one likes to go to this pilot... its out of necessity...its a company fuel stop. And would it kill pilot/flyin-j to make the DEF hoses 2 feet longer for those of us that have DEF tanks on the passenger side. But the staff inside is always nice...hence the 4 stars

Coffee was very warm! The Brunette had a very warm & welcoming service too😁

Very rude staff, they wouldnt let me use a shower to wash my face while the whole place is empty even though i reserved a shower. Extremely bad service will never fuel here again, avoid at all costs.

A clean store with clean bathrooms, friendly staff, and good coffee.

Love love love the coffee and employees here. The truck parking is small and compact but is definitely a good place for a quick stop.

Absolutely a terrible layout for getting into and out of the fuel pumps.

The hot dog quality is low. One of the employees while walking out from behind the service counter let me know by not stopping for me that their movement to their destination was more important than mine. I clearly was out in the aisle before she got out from behind the desk. She made eye contact with me but her expression on her face was that she was superior to me and she just kept on a comin. I thought that was rude.

Place has everything but good service

Fresh coffee and clean store

The wait for a shower was beyond ridiculous. but everything was clean and the staff was courteous and upfront about the delays.

The next lowest price for gas. But i would recommend Sams Club if your a member because they are cheaper bu about 5 cents per gallon.