My prescriptions are always ready in a timely manner
Clean,courteous service.
I was here Thursday afternoon 12/31. The cashier,Heidi was extremely rude. She didn’t even greet me when I said hi, and then slammed all my stuff on the counter when checking me out, while huffing and puffing every minute as if I was causing her an inconvenience. I didn’t want to cause drama so I didn’t say anything, but this was certainly unnecessary and not appreciated.
Utter garbage customer service, i spoke very nice and professionally asking for my package the first time and i was connected to pharmacy 3 different times and was on hold for 20 minutes and second time i called the fed ex lady just hung up on me.
I don’t remember the name of the gentleman that helped me, but it was Christmas Eve and he was quite helpful and I really appreciated his cheerful demeanor while having to work on Christmas Eve. He helped me print out some late night pictures for my girlfriend at 9pm at night and I really wish I remembered his name because I’d love to give him some positive feedback specifically!
I was in the pharmacy area one day last week and needed help finding a specific vitamin. A member of the pharmacy team, Samantha, took her time to come out behind the counter and help me with my purchase. Friendly wonderful staff!
I have been going here for probably the last 6 months to get my prescriptions refilled and wanted to specifically give a shout out to Jason from Pharmacy. He has always been so helpful and informative when it comes to changes with my prescriptions and especially during this time with everything going on due to COVID-19. He was very detailed in informing me as to why the prescription that is usually called in for my asthma was switched. Due to the pandemic, the pharmacy is being told to distribute a different generic brand of my medication, but that it was the same drug just more concentrated. He even went as far as getting on his own good rx app to see if there were any coupons that were a little bit cheaper than the price of what my prescription would have been due to the changes COVID made. He all in all saved me $8 By doing so. It May not seem like much but with as expensive as some of these medications are with or without insurance, for me every little bit helps. He goes above and beyond to see that youre taken care of and sees that you leave with what you need. So happy with my experiences here and feel all businesses would operate more smoothly if their were more workers like Jason in them.
Customer service great but Google sent me on a bus ride for a product that they dont even carry. Thats the 2nd x this week. And they dont even carry it, not out of stock!!
We were on a trip and had forgotten our med box. We walked into this pharmacy at 9:45 PM on the Sat night of Labor Day weekend--just 15 minutes before close. The pharmacist--Zach--was able to fill short-term prescriptions with ease. He is a compassionate professional. I would go back to this store any time and I recommend it without reservation.
Great Staff very willing to aid you & the Pharmacy staff is outstanding
I went to exchange a defective waterpik today that was purchased last month by my mother as a gift. I didnt have the physical receipt with me but the shift lead on duty at the time was able to return the product for me. My mother sent me a photo of the receipt via text message and it was clear enough for the shift lead to be able to read the numbers above the bar code and pull up the purchase data through their system. They are awesome for working with me to get the item exchanged.
The one cashier was very rude not once but 3x. Didnt speak at all or ask for my card or if i even wanted a bag ! Just rung me out and threw receipt on the counter. Happened 3 separate tomes. I wont go back !!
Great hours - open most (all) days of the year including holidays. Clean and well run. A bit on the expensive side. Pharmacy doesnt take as many insurance plans as CVS so ask before placing RX.
Pharmacists always argued about the prescriptions like they knew better than the doctors what medicine to prescribe. Always gave us a hard time when we tried to get prescriptions filled. Twice they read the prescription wrong and gave me the wrong medicine. For the safety of my family, we changed pharmacies.
The staff is very nice, inviting and couldnt be more helpful... I couldnt be more pleased with the service as well!! Keep up the GREAT work as well as GREAT customer service!!!!
My husband and I have been in this Walgreens literally twice but I probably will not be back in there. We found a deal on their laundry soap. So the first night we went in bought 10 and had a great experience. went back in last night to get more and the cashier Heidi told me well you arent going to like me, and I asked why and she said there is a limit on those soaps and I said well it isnt posted anywhere and then I bought some shampoo and conditioner and I had coupons and she goes well you cant use these together and I said ummmm yes i can. She was rude and didnt want to help. She gave me the wrong change and then was so frustrated she didnt know what to do. I wont be back ill drive to Harbor creek
Everytime I visit the shop to take care of photography to pick up prescriptions the staff especially the gentleman in photography is Pleasant very helpful and just a gentleman
They are adequate in what I need.
The worst display images of you were screaming at me over the phone like it I am his dog I am an employee from walgreen I called the Illinois hotline and no one got back to me I saw a lot of bad things and I will go to the news and let them know how much treated I was as an employee well last thing The last thing I feel is something that everybody in the world would will love to know and walgreens will loose costumers because a thing of the testimony of you coming with a keyboard the manager is staying she said she cant shes a b****
Friendly service. Photo center. Pharmacy.
TERRIBLE. If you need to print photos DONT GO HERE...the man behind the counter (long white hair, glasses, older gentleman named patrick) was inattentive, rude, and just all around not good at his job.
Awesome service
Great staff and clean
Great customer service
Racist management, screw this store!
Good service