I couldnt be more satisfied. I made a call with a bit of urgency due to accidentally locking myself out. Erie Lock & Safe arrived within the estimated time and had me inside in no time. I anticipated this incredibly efficient service to be costly. To my amazement and relief, the fee was incredibly reasonable. Thank you so much! I will certainly refer/recommed you to all.
Stayed with me the entire time for 5 hours even though the car was being trouble. Very nice and good work they do. Highly recommend!
He showed up super fast and was very friendly. Quick and easy service. Highly recommend but hope I don’t lock myself out again 😀
Very professional, courteous and efficient. Would highly recommend.
Great guy, very professional. Arrived quickly and unlocked car with no damage. Highly recommend.
Russ got to me in a timely manner and literally had a brand new key for my 98 Ford Econoline in less than an hour. He was professional and was my HERO FOR THE DAY! I will be recommending him to anyone who needs these services.
I needed a new lock to my garage and called Erie Lock and Safe. They came, assessed the situation and explained my options and cost.They installed the lock, re-keyed it to fit the rest of our house locks in no time. Fair pricing, great quality, arrives on time and great to deal with!
I was in Erie from Pittsburgh and locked my keys in my car. I called these amazing folks, and within a half hour Magnus was helping me out. Very affordable, and pleasant to deal with.
Great new lock company in Erie! Russ came to our house to install/update our front door to new electronic locks. He was even able to explain to us how to set up our own individual codes for entry! Awesome locksmith, fairly priced and job done on time.Loved hearing about his decades of experience in law enforcement and security. Would highly recommend.
The owner of the business is very nice and responsive. We have used them for two jobs (rekeying for house and vehicle, programing a new key fob) and are beyond happy with the service. The prices were reasonable too. I would recommend them to anyone who needs a locksmith.
Very professional and great work. My key fob broke, so I called Erie Lock and Safe. They were able to get me a new one and replace it for me in no time! Will definitely recommend this to everyone I know.
Russell was great to work with. He was on time, he came prepared and replaced everything we needed, he even cleaned up the dust from his work. Hes super nice and easy to work with. 100% would recommend.
Would definitely recommend! Russel showed up to our house quickly when we got locked out late at night. He was very polite and got our door open in no time! Great service and decent price.
Russell did an awesome job refurbishing our old mortis locks and installing a new deadbolt on our door. He also plugged the old lock holes and shaved the door. I highly recommend his services.
I never knew an experience with getting locks changed could be so pleasant. On time professional service with a great personality and VERY KNOWLEDGEABLE! I know I will never call another company as long as Erie lock and safe is around.
They were very helpful!!
Russ did an amazing job helping us when we were locked out and replacing our locks. He was very professional and was able to help us very quickly. I would recommend him to anyone!
Locked myself out of my place. Russ showed up quickly and had the door open right away. Extremely professional service and a reasonable price.
Russell was great! We lost our new house key the night we were supposed to move everything in and he came and got the job done quickly! He was very friendly and professional. He even went out of his way and made us two new keys. We highly recommend him!!
Erie Lock & Safe was able to open my safe I forget the code to. He had it open in minutes, thank you so much! Best locksmith in town.
Got to my car quickly and had made a key for me in short time. Would definitely recommend this service anyone.
Russ is a great guy. He was at my car in 20 minutes and he even went out of his way in the cold to make me a new spare key. I highly recommend his services to anyone!
Erie lock and safe is hands down the best lock company I have ever dealt with! Unfortunately locked my keys in my car while I was staying in Erie for the weekend. Russ showed up and had the door lock popped in minutes, super impressive. I would highly recommend calling him with any of your lock misfortunes.
My key broke off in the door of my car after I unlocked it. He was quick getting to me and was very pleasant and kind. I was stuck in a parking lot while it was raining and this man stood in the rain to help me at 11pm on the east side. 10/10 would use this business again! And probably will because Im accident prone when it comes to my car (lock my keys in it usually lol) Thank you again!!!!!
Very friendly and professional. Very impressed and satisfied with the service. Will definitely call again.
If I could give him more than 5 stars ⭐️ I would. Came to me late at night and came back the next day. Was very fast, polite and courteous
I made two separate appointments which they failed to keep.
Best in townMake No Mistake
10/10 very personable and funny. Will tell you a joke as he helps you inside your own house
Russ did excellent work and was a pleasure to talk to. No need to consider anyone else.
Last weekend I pulled my front door closed, just to realize my keys were on the kitchen table. Fortunately I was able to contact Erie Lck and Safe who showed up just after called, and was able to get me inside almost instantly! Extremely friendly Aussie, who made me feel safe immediately. Thanks Russ! Russ also made me an extra key on site (something I have been meaning to do for months).
Great service. Highly recommended!
Erie Lock & Safe is a great, Russ couldn’t have been faster, friendlier, or more efficient.Pricing was great and easy to understand. Russ’ 3 decades of master locksmithing experience really showed. He installed a brand new electric deadbolt system on our front door.His quote was half of two other companies in town.
On time and good people skills, very helpful in my time of need
Great experience, 10/10. Quick, easy, friendly service!
He came to the gas station where my car was broke down after someone tried to steal it and the anti theft system got stuck on. He didnt charge anything for letting me know the ignition was damaged and needed replaced before the anti theft could be reset.Called him later after the ignition was replaced and he came to my house and made sure my anti theft and key FOB was reprogrammed and working.
Quick, relaxed, and professional. Would recommend to a friend.
Russ was awsome I thought my car needed a transponder key turns out old cop cars dont have a pats system but the key works great lol
Updated our locks, best prices in town!
Russ updated our locks for Erie Dawn to digital for safety and convenience and we couldnt be happier!
Quality service and very responsive. Thanks for your help!
I called multiple people kid lost my vehicle key I was stuck at my camp had to work following day everyone wanted 3 or 400 to make a key he told me 10 am or would call if he got the truck in earlier he called was at my camp by 10 am took him 20 minutes to do the key was very nice and nowhere near as expensive as everyone else
Most pleasant experience. Russell gives fantastic customer service and very congenial. Rescinding highly.