I told Brian what I was looking for, he sent me samples of the vanity top options though text. He called the sink top cultured marble. What I received was a fiberglass sink top coated in scratchable, burnable plastic that looked like cultured marble but was not cultured marble. Its my fault for not going into the store to see what I was getting; also very misleading information was given.This is the picture I received from him through text. Nowhere do I see a fiberglass underlayment, just looks like marble to me.
Recently moved into a new house with a basement that had serious potential. It just needed the right flooring installed by the right company. I had heard from numerous people ProSource was the way to go. Greg Ashton, my sales rep., was very professional and knowledgeable and made my fiance and I very comfortable throughout the entire quoting and selection process. Their turnaround time only took a little over a week and their two installers did an amazing job - I wish I could remember their names.One of the pictures is obviously what the basement looked like before, and the rest are after. Thank you, ProSource, for doing an amazing job. Theres only one company in Erie Id recommend and its you.
Everyone was pleasant but we worked directly with Jason, and I can’t say enough about him. He was knowledgeable, helpful, friendly, patient, pleasant, top notch employee! Would most definitely take our business there again! Thanks for everything.
ProSource of Erie is the only To The Trade Surfaces Showroom I shop for my design clients and myself. ProSources well lit and sample stocked showroom, plus knowledgeable and helpful staff, makes it easy for me to find the perfect flooring, backsplashes, countertops, and cabinetry for my clients-its perfect for one stop shopping!
Best customer experience that is ever received. Very professional.
Love our light fixtures! Great service. Fair price.
I use ProSource for all of my personal and business flooring (and more) needs. Great service, friendly, knowledgeable and helpful staff, and a great selection of products. I highly recommend their services.
I have used ProSource Erie PA for both commercial and residential projects. From design to installation each person I have worked with provided high quality service. The creativity, professionalism and practical know how of Janet, Brian and Santo (Sam), those I worked with directly, made the end result of each project exceptional. Their customer service is evidenced by my encounters with others in the store, as well. Easily, a 5 Star recommendation.
My fiance and I bought a new house and had all new flooring installed. We purchased tile, carpet, and engineered wood from ProSource. All the staff at ProSource were incredibly knowledgeable and friendly. The customer service was unparalleled. Brian Kacprowiczs patience, good humor, and expertise turned what could have been a terribly stressful experience into a smooth and even enjoyable process. My fiance and I are grateful to ProSource and will highly recommend to anyone looking for flooring.
Awesome service from Brian Kacprowicz! He was very patient in assisting me in flooring selections, quartz counter tops, backsplash. I love what I purchased. Brians experience was very helpful.
Very dissatisfied with the company and the products that they sell.Prosource provided the ceramic tiles for a large kitchen project and the tiles started to crack one year after the installation. Currently there are fifteen 18x18 tiles that are cracked and the manufacture has discontinued making the tile. I contacted Sam at Prosource about this one year after the installation and was told that there is no guarantee on the tiles. I would NEVER do business with this company again.
Great place. Greg really helpful.
Ive used Prosource on both a business and personal level, each experience has been great. When someone asks me who they should use for new flooring my first response is always Prosource.
Ask for Sam!
Great group to work with.
Prosource has an excellent showroom, great customer service, & high quality products. Anytime a customer is looking for tile or anything flooring related Prosource is the place I always recommend them to visit. Brian Kacprowicz provides excellent service to us & our customers!
First class people, showroom, and product selection.
Great staff and excellent customer service!
Gregg and the rest of the staff are great to deal with
They were very helpful with our project and they had a lot of options.
Always a joy, and oh, SO productive!
Great service this morning
Great flooring showroom