Westlake Auto has been my go to for the last 2 years. Mike is one of the most respectful and humblest person I have ever met. He has helped me through everything minor to major repairs like transmission problems. He is fair and honest. The service here is fast and immaculate. I highly recommend Westlake Auto for any needs or concerns you have. You also cant beat the fact that you are supporting a local business here in Erie. 10 out of 10 recommend.
Great service at a good price, they only fix what you ask, but will still tell you about parts and pieces that may need future work, an auto shop that genuinely cares about its clients and their vehicles. 5/5 stars
Me and my dad have been going to them for a few years now, they know their stuff. Mike is very helpful and respectful and his crew are the same way. They are truthful and don’t nickel and dime you, they get the job done and only do what they are asked and they don’t do anything extra without informing you and asking for permission first. I highly recommend them.
I paid over $900 for work and the work was never even done. I got it back with the same problems it had. They were also supposed to do a oil change but when they did they never put oil back in the vehicle. Luckily it made it to my house and I noticed because it was knocking… When I called them about it they were very unprofessional and rude I would not recommend to my worst enemy……
Love Westlake Auto! Staff is friendly, communicative, and knowledgable. And cant beat them price wise for the level of quality they maintain. Huge fans of these guys!
Some of the Best people you can get to know! Always honest and upfront with pricing and schedule!! Amazing place!
Got shocks struts done did a great job
Great shop, affordable, no BS and speedy turnaround. Even helped with suggestions on parts and advise for fixeS that could be preformed by myself or another shop...
I started going because they’re right around the corner from my house and I was able to walk home after dropping my car off, but I also like supporting a local business. They beat the price from the dealership, and the quality of work is good. I’ve gone there several times for repairs now, and I’ll be going back for my future repair needs.
Always a great experience very friendly staff and great work on my truck.
Truly 5 star service. They are friendly, quick, and explain any issues that come up very well. I always come away happy
Very through work. They exhibit patience and quality performance above and beyond the essential needs of the requested service(s).
Those guys really know their stuff and are so friendly.
They offer fair prices and always give great advice if needed.
Good work good prices honest mechanics
Amazing place and amazing people that work there. Will always take my car or truck here if it needs anything
Great company ran by honest mechanics who would rather have your repeat business than to scam you out of big bucks. At least one of the three co-owners/mechanics lives nearby, so youre not just a customer, youre a neighbor. They also know what theyre doing when it comes to hybrids and electric cars.
Great service, the can pick you up or take you back to work in their Tesla, and their prices are reasonable. Love to take my vehicles to Westlake!
Mike at Westlake Auto was AMAZING! I towed a Toyota Prius from south of Pittsburgh to Erie, on the recommendation of my sister, who has worked with them before. Strangely enough, you cant find anyone honest who specializes in hybrids south of Pittsburgh. Im so glad I made the trip up to Erie! Mike was wonderful and completely honest! He figured out the issue with the car right away, which no one here had been able to do! I would highly recommend him to anyone, especially if you have a hybrid! Dealerships are crazy expensive and arent always honest. Mike and Westlake Auto are everything a shop should be and more! If I could give them 10 stars, I would!!! :) Many thanks to him for the best experience with a shop that I have EVER had!!!
Excellent service and honest work, highly recommended!
Honest, transparent, fairly priced.If you have a Subaru, bring it to Mike (the owner). He knows them in and out and all their quirks.
Cannot thank Gary and Mike enough for taking my car right in on short notice and fixing my problem. Very reasonable price. Had everything complete very quickly.
Owner-operators who do a great job. Reasonably priced and Ive never had any problems with them. I take 3 different vehicles there.
Great people and honest work. I was having trouble with my idle and I called to make an appointment, and instead of taking my money, he gave me advice on things to try first to get it working. Sure enough, it worked! I would definitely recommend
This place is amazing! They were a major help for my girlfriend and I on two separate occasions. Once this summer with an awesome deal on wheels and tires for her Forester, and second on helping us diagnose an electrical problem with her ABS. They are extremely knowledgeable on Subarus and honest. When it came to the electrical problem they diagnosed it by the evening and told us the truth about the issue and how it was not something to worry about. There was no attempt of selling us something we didnt need, and Mike was very helpful answering any of our questions. As long as my girlfriend is in Erie, we wont be taking her car anywhere else but here! 5 Stars Well Deserved!
I dont know a lot about cars but I certainly know about customer service; the guys at Westlake Auto Repair had me in and out in two minutes flat with my windshield wiper issue. They were extremely professional, timely, smart, and friendly. I will be taking my car here in the future for any further needs.
Kinda high priced no payment plans available but always good and friendly service. Dont offer extra repairs just to make money
Great service! Helped us to understand the problem we were having -Thanks!!
Was suggested this place by a friend. Wanted to try somewhere other than the dealership. Ended up having a terrible experience. Went in for a Oil change/ alignment, and something must have went wrong because when I drove away my car was squealing from the engine bay. I fly back to the shop and find that my belts were covered in oil, not to mention the entire engine bay. It would have been nice to let me know that they spilled oil everywhere than let me find it out on my own. The next day I’m driving to work and low and behold there’s smoke and that burning oil smell. Also there was oil dripping out of my headlights. Just ridiculous. I called them and they did offer to clean more of the oil up, but was honestly done trusting these guys. I’ve washed out my engine bay 3 times over the last month since it happened and still get the burning oil smell coming into the car. That’s what’s prompting this review. I hate to pitch such a negative view of a business, they seemed like nice people, but I just have to vent my frustration somewhere. Plus I never noticed a difference in the alignment, and the next week I took it to the dealership and it got it taken care of. Lesson learned.
Great place. Staff is extremely concerned and do everything possible to correct problems. Extremely affordable. Very clean establishment.
Great place!! So glad I took my car to them. I will take my cars to Westlake Auto from now on. I suggest you do the same. You wont be sorry!! Thank you Westlake Auto for the great same day service and for showing me the problem!!
These guys are awesome. Fast, fair and friendly. Nothing better than trustworthy mechanics. Highly recommended A++++
Owner is great and always looks out for us
Very trustworthy people here! Highly recommend!
Good service no nonsense when it comes to repairs.
Only mechanic I have been taking my vehicle to. Havent had any issues. They are very good at what they do. Would deff recommend.
Honest group of people who helped work with me, making sure the fix was best fit for me and my situation.
They actually help me with my problem on my car and now i dont have to worry, i highly recommend coming here for any Concerns you have with your Vehicle thank you guys for helping me out!
Great place. They do super work.
Very helpful & friendly staff. Highly recommend! A+++++
Awesome staff and excellent service!!!!!! I highly recommend Mike and His Team!!!!
Honest, friendly & fast . Will go again for any vehicle needs
Refused to inspect my vehicle after I fixed it. They also listed a whole bunch of extra stuff that didnt need to be fixed
Glad they opened here, nice location and great to work with, clean shop.
Great staff and price
Tried to steal my money before I even purchased a car
Best service ever
Great service!
Knowledgeable mechanics
Very over priced!!
Great service