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Advance Auto Parts
2543 W 12th St, Erie, PA 16505, United States
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Advance Auto Parts
Comments
Wi
Review №1

I tried building an automobile from the parts offered here & could not complete it, so Im not sure the store lives up to its name.

Je
Review №2

Got a lawnmower drive belt here. A belts a belt right? They did have the one to fit our tractor. Yay! Nice super helpful person.A few weeks prior went there for windshield wipers to pass inspection. I bought a lair of bosch wipers said they would fit. They would not go on no way no how. I went back a week later after a trip, and explained what happened. Service person tried it he looked as bewildered as I did. He went and grabbed two new ones in box, and they went right on. Cant explain it. But he took the others that didnt work and i left a happy customer.

Al
Review №3

I asked the guys inside to borrow a tool to get the plate off my car. They were so rude and didn’t even give me a simple tool to use. This is despite the fact they have a huge sign in the front of the store that says they have lender tools. I drove up to the Auto-Zone a few minutes away and they were able to lend me the tools I needed.

Ag
Review №4

Zack was tremendous!! So knowledgeable and personable. And he put my windshield wipers on for me! This is the best customer service ever. This is why I will always go there

Mi
Review №5

Friendly Service and they have what you need.

Ro
Review №6

I like Advance Auto,because they actually care about their job. Every time I go into the store I get treated like I count and they really care about helping me. Tonight was no different.My battery died,brought it in,they checked my alternator as well as diagnostic the car. Offered to charge the battery and if it will not hold a charge replace it. Drew the sales man was outstanding.He was very kind and helpful. Thank you for your help. I will be back......

ti
Review №7

Good service, great guys here

Sk
Review №8

Does not open on time .Opened late at 7:45 am instead of its time of 7:30

Pa
Review №9

Great new Wipers on by Man that sold them to me.

Al
Review №10

Always Price shopping for good value parts. If I cant find a good price at any other Auto part dealership Ill come here. Till I find something thats reasonable

Jb
Review №11

Excellent Quality of Service. They are friendly and helpful. Very knowledgeable. 5🌟

La
Review №12

Very helpful bunch of folks. Never rushed to get you out the door always helpful.

br
Review №13

Nice customer service great people work there thank u

Ca
Review №14

I went to the Advance Auto on 12th St. and had this young gentleman named Zach helped me and he went above and beyond to assist me while being polite and professional. So the service was great and the prices were good as well. Ill definitely being going back to that store!!

S.
Review №15

Great prices and discounts. Useful and knowledgeable staff. I use Advance Auto for all of my car maintenance and repair purchases.

Ma
Review №16

Wouldnt change my battery in 2015 silverado, did it my self in parking lot and they carried battery though in cart lol

Da
Review №17

Sorry to say I shop there once in awhile the man at the counter did not realize that my vehicle came with a flasher unit he was trying to sell me the whole turning signal arm I got it at AutoZone for 16 bucks what I needed instead of $135 it was going to cost me for the Flasher arm not happy

Ch
Review №18

Needed a battery after I left my trunk lid unlatched mistakenly. They will install it for you after you order it online. Good price. Nice service. Buying a battery is a breeze!

Ro
Review №19

Great help and knowledgeable staff. A good selection of parts too, even though its pretty lean in store in terms of stock. Got a battery change and they took care of it right away without trying to sell anything fancy. In and out in 10 minutes. Id strongly recommend them for the future.

Su
Review №20

Good food and good service

Bo
Review №21

The staff here are amazing people! Steve the store manager is great! Was here about 3 or 4 times this week dealt with Corey. Great guy has great knowledge and super helpful. I wouldn’t go anywhere else!

B
Review №22

Great store, with very helpful staff and most of your common auto parts needs.They also recycle used motor oil, helping to keep our groundwater supply clean.Easy to spot from 12th Street, with plenty of off-street parking.

To
Review №23

Got what you need when you need it .

Je
Review №24

Employees are polite and try their hardest to be as helpful as possible. Most of the time they have the parts needed and if not they can usually get them in decent time. Employees have no problems telling you about the deals online and in store, to save me money. They recycle used oil for free which helps a lot too.

DB
Review №25

Love this place. Had to get a single socket. They had it. Fast and easy!

La
Review №26

This is what I will go back

Je
Review №27

Great help! Purchased a battery online and they even installed it for me (While it was raining!)

Ed
Review №28

Been purchasing from them for 7 years with no problems

Do
Review №29

Our family was out of town in Erie boating & I noticed that my boat trailer had smoke coming from a wheel bearing. I pulled into Advance Auto Parts 2543 W 12 the Street, Erie, Pa . I found extraordinary help and expertise that was way above what I expected. Not only that but when they had time they even helped me replace it with tools Advance had on hand. I couldnt have done it without them and I couldnt be more grateful to Nick & Drew for their above and beyond the call of duty attitude. With employees like this Advance will always be #1 by me!!!!

Jo
Review №30

Great place

Jo
Review №31

Jared was super helpful. It is customer service like he provided which will make me return instead of going elsewhere

Sc
Review №32

Not big on greeting the customers or asking if they need help.

Er
Review №33

Best one in erie handa down! Staff was awesome. I highly recommend asking for Corey S when you are there looked up almost 10 different parts for 2 different cars vary quickly and super helpful on ways to fix them. Last time I was there I need oil and some coolant showed me right where everything was made me feel like I have been going there and knew everyone for years and I have only been there three times.

Au
Review №34

I left my lights on today in the grocery store parking lot. Im not sure what part of my brain decided to to turn my lights on while it was still light out. But anyway, it was cold and everyone looked really busy or had kids with them, so I didnt really want to ask for a jump. Then I looked up and saw the Autoparts Store basically right next to me.I guess it was meant to be.They had some very reasonably priced jumper batteries. One of the guys working there wasnt sure it would be pre-charged, but I took my chances and it worked great.The guy who checked me out was super cool. When it was time to pay, and I got out my credit card, he told me I could go ahead and insert my potato chip.

Th
Review №35

Friendly service and they had the rear brake/turn signal lamp that I needed at a reasonable price.

su
Review №36

Tonya and Corey were very helpful. She put my battery in and know her stuff

Mi
Review №37

Drew at this location has went above and beyond to deliver the best customer service to me. The only reason why I keep coming back is because of the way I get treated here. Thank you Drew for your help you will go a long way with this company!

Br
Review №38

The guys here are great. Helpful, knowledgeable, and have a bunch of loaner tool kits that you dont use often.

Br
Review №39

Awesome staff members who can help you find just about anything that you need for you vehicle

Ja
Review №40

Staff was very helpful and friendly.

no
Review №41

Great place good people low prices

St
Review №42

Helpful staff, competitive prices and good location for me.

Ar
Review №43

The guy was really helpful.

Je
Review №44

Called here today for pricing and its like $15 or so different in price from competitors 🤔

ta
Review №45

Had to swap out an alternator in the parking lot on a hot Saturday afternoon; used the loaner tools on-site.Staff let me use their facilities to clean up afterward.Todd, one of the employees, even lent a hand during his breaks and down time.

Du
Review №46

Didnt have my part but very helpful called around to find it. Many other good experiences here over the years as well.

Ji
Review №47

Friendly helpful staff, otherwise just an auto parts store.

Em
Review №48

Fast servuc and always helpful.

He
Review №49

Scotty was a huge help. He went out of his way to help us after we found out we had a short in a headlight bulb. Awesome customer service!

kj
Review №50

Every good employees

Da
Review №51

Perfect for everything you need

Jo
Review №52

Great place for Mopar Parts

Je
Review №53

Very good service

Ja
Review №54

Awesome friendly service.

El
Review №55

Just like you would expect.

Da
Review №56

Good selection

Bo
Review №57

Horrible to see them loss business to Auto zone before they close at 8pm not 9pm

Mr
Review №58

Knowledgeable staff, clean facility

Da
Review №59

Most knowlegeble parts store in town.

Je
Review №60

Computers are wrong in pricing and employees on cell phones when customers walk in and come up to counter

Je
Review №61

Berry know what to do.

Co
Review №62

Love the free services

Pa
Review №63

Hit or miss, some of these dudes have attitudes

Eb
Review №64

Very nice guys

MI
Review №65

Great service as always

Ro
Review №66

Loaned tools for my trailer battery exchange

Do
Review №67

A ok for parts

Ta
Review №68

Wrong size wipers twice

Jo
Review №69

Great prices

Sh
Review №70

Great Management

St
Review №71

Good crew of workers

Bo
Review №72

Good selections

An
Review №73

Ok

Va
Review №74

Its ok

Na
Review №75

Low amount of product in stock

Ro
Review №76

Pricey

Information
15 Photos
76 Comments
4.3 Rating
  • Address:2543 W 12th St, Erie, PA 16505, United States
  • Site:https://stores.advanceautoparts.com/pa/erie/2543-w-12th-street?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 814-838-9999
Categories
  • Auto parts store
Working hours
  • Monday:9AM–7PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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