Great experience. They detailed my truck in about an hour and a 1/2. Even did the inside of the bed and rubber mat. Looked like it was brand new inside and out. Outstanding outstanding job. Thank you, Jack Lee.

There aren’t enough stars to disperse to Bianchi Honda. For the best deals, best service, and experience, who wouldn’t want to buy a car here? No other dealership could ever make you feel more like family than Bianchi Honda. Thank you again for making me feel at home as always with this purchase.

Everyone at this establishment was friendly, helpful and welcoming. This experience was great and went smoothly. Any questions I had were answered! I would highly recommend Bianchi Honda for any vehicle needs!Dan M was a top notch employee as well!!

Great service from Christian and the service department at Bianchi while I waited for mounting and balancing four snow tires and changing the oil and filter. Got my Ridgeline in right away, returned it when they said they would, and at exactly the quoted price. Very friendly personnel. A comfortable waiting area with good coffee and snacks. Highly recommend Bianchi.

I scheduled maintenance (oil change and tire rotation). It was a smooth quick process! As a Realtor and Property Manager I don’t have a lot of time to spend so kudos to Honda! Great experience!

By far the best experience I have had in getting a car. The salesman was very helpful and made the whole experience go smoothly. Everyone there was so nice and I really like my Honda HRV !

Absolutely, the best experience I have ever had purchasing a vehicle. Mr. Vinnie was straight forward, personable and professional. He answered any questions we had. Our finance guy was amazing as well. He was able to answer our questions as well as educate us. Thank you for your honesty and professionalism. BEST EXPERIENCE EVER!

I am so happy that I chose Honda when I was looking for a new car. I was at your dealership yesterday for the yearly inspection, an oil change, & the mechanic recommended a tire rotation. My appointment was for 10AM. I got there early and my car was taken right away & it was finished in a little over an hour. Everyone I dealt with was very professional and very helpful. I would recommend your company for the quality work you provide. Thank you.

As with all new car purchases, it was time consuming. Our sales consultant, Gabriel Rodriguez, was very friendly and knowledgeable and it was a pleasure dealing with him. Passed off to Lennon Askew to complete all the paper work, and make our payment, we found him much like Gabe. Even got to share some war stories when he related they had 3 boys, with a set of twins, and a 4th child due. Having 4 adult sons, with 2 being twins, we tried to prepare him for the future.If dealerships could only shorten the time factor a little............

Paul was extremely helpful and very patient during my inspection. I also got an oil change and new tires. Paul made sure I knew about all coupons and discounts available. I was very pleased with my experience.

While traveling from New York to Illinois, I was informed that my drivers side headlight was out. I showed up when they opened (8:00) with no appointment hoping for the best. The service agent removed the bulb and replaced it and had me on the road in minutes. AWESOME SERVICE!!!

Absolutely phenomenal car buying experience from start to finish. Dave Reash, Jason and the entire team were amazing. Highly recommend

Bianchi Honda is great! They are so good about explaining everything I need to know about my car to keep me safe. I wouldnt go anywhere else! Thank you!

Josh was AMAZING to work with!!!! I grew up in Erie my entire life, but now live three hours away. I always come back to Bianchi Honda. Josh made the entire process easy, quick, and painless prior to driving up. When I was there, he was so personable, put me at ease, and was just a fantastic person. Thank you so much!!!

I was greeted instantly upon entering. I received a call regarding work that needed to be done. The work was completed in a very timely manner.

Salesman was great (main reason I ended up buying from them) but went up to pick up my SUV and had a appointment at 6:30 never got into financing until 7:30. After going up on Saturday to look at some did some research and there prices were higher then some places but my wife had already feel in love with one and didn’t want to go anywhere else.

Dave R was great! He was very knowledgeable and easy to work with. Jamar was very nice when going over our paperwork and was very personable. The building is very clean and family friendly. They even have a baby changing station in the men’s room which is great.

Decent people. Gave me good price despite on the high demand and short supply of the cars.They were also flexible in negotiations.Josh(my sales-person) was very helpful and friendly.Well worth the 165 mile drive.

The Service Department was outstanding. I did not purchased my used Honda from Bianchi, but was still given all the care and attention to detail I would have expected if my car had rolled off their lot. The techs gave it a thorough inspection, necessary due to the cars high mileage. The manager gave us an itemized list of the one additional service that should be done that day, a filter change; and in order of importance things to look at in the near future, a belt, seal, and fluids change. My CR-V will be coming back here for service for as long as I own it.And, I hope my next vehicle will come from Bianchi.

My experience at Bianchi Honda was amazing. They got me the exact car I wanted 6 weeks early and made the car buying process a breeze.John Woodruff was an excellent salesman to work with.Highly recommend!! 👌🏻

The process of turning in the prior leased Honda and picking up the new leased Honda was streamlined and efficient. Details had been worked out by telephone, text and e-mail in advance. The new vehicle was ordered and arrived within a few weeks. The features, right down to the color, were exactly what we wanted.Thanks, Dan!

Easy online appointment app. Quick work. Truck was ready to go before lunch.

Both Brad and Lennon made it possible for me to get a new car, and I cant thank them enough. Brad was my sales person, and he went above and beyond to help me find something that I wanted. Lennon also went above and beyond to help me finance my dream vehicle, and didnt give up when there were obstacles. Definitely recommend Bianchi if you are looking for great customer service, and an awesome ride.

For an Express oil change it took over an hour. But, on a positive note, the tires were rotated and the entire system checked out. Perhaps it is my fault for thinking it was just a quick oil change. Still impressed by the dealership.

Excellent experience. John was very knowledgeable and answered all my questions in a professional manner. He made the dreaded experience of buying a new car, pleasant. Absolutely love my new Honda.

I have been bringing my Honda CRV to Bianchis since 2018 when I bought it there. They have taken care of all of my inspections, oil changes, & tire rotations & they do a terrific job with the AUTO BUTLER. The men in the Service Department go out of their way to make sure that I am always satisfied before leaving. They have always been pleasant & respectful to me. I have no complaints whatsoever. Great job guys!

Worst customer service ever……First I wait 4 hours for brake and rotors just the front end. Then In that time I’m brought 3 different prices and the last price was a surprise at the cashier window. Also saw my vehicle sit for 30 minutes while the guy who didn’t even give his name talked on the phone while the other customer service reps just stood around….. They moved my truck 3 times to get it out of the way for the other customers who came in after I did and got there vehicles because they had a more capable rep. Never again and I’d advise anyone else against going there either. So sad good places go down the drain with customer care for the all mighty dollar….

Josh helped me to pick out my perfect car! He made the process both fun and efficient, making sure I found exactly what I was looking to buy. All my concerns and questions along the way were answered and I left very happy with my purchase :)

Not friendly or customer focused. I did not get the opinion that they were anxious or even interesting in helping as I stood around in the service bay waiting for someone to acknowledge my presence. A few employees were sitting around, sounded like one on a personal call and no one that said can I help you? until I asked. I do not need a smile or warm greeting, although that would be nice too, just a simple, can I help you or I will be with you in a few minutes. I bought a top of the line Honda this year expecting better.

My visit was for a simple oil change and to have my yearly inspection done. As always, the first people I meet are the ones to check me in, to find out the reason for my visit. They are helpful, courteous, and efficient. Im directed to the waiting area...which is comfortable and clean. Then who do I see? Why Mr. Honda himself, Jason. The only one missing is Honda Max-probably sleeping or having breakfast. Jason takes the time to say hi to each individual and to listen to those who had questions or comments. What CEO of any corporation does that? I have never had a bad experience at Bianchi Honda, which is why we have been with them since moving to PA eight years ago. I rate this a 5-Star company-from service to sales to the Top Brass and everyone in between that are hard workers but seldom seen.

I got my 2019 Honda Pilot serviced and quality of service was excellent. The service was quick enough to complete in 1 hr. The staff & service advisor was professional and helping customer to get right service.

Bianchi Honda is a very professional organized dealership that gives their customers first class service all across the board. This was my second time buying a car at Bianchi and they did not disappoint!! Brad Varner aka Brad the new guy was very professional and made us feel very comfortable considering we had to get a car quickly. He answered all our questions and repeatedly said if we needed anything dont hesitate to call. The finance manager was Lennon Askew. I cant say enough about Lennon. He is exceptional at what he does and Im proud to call him my friend as well. We gave both these gentlemen a timeframe to get a car that we didnt think was possible. However they were positive and never once said it couldnt be done. We were approved for our 2017 Honda CR-V that night. The deal was done and we drove it off the lot the next day. Last but definitely not least to you Jason Porreco. I have never met an owner of a car dealership who is so grounded and engaged with his customers as you are. Most stick their nose in the air but you talk to my wife Theresa and I as well as checked on us to make sure we were ok. I will never own another brand of car or go to anybody else but Bianchi Honda. Honda is what we drive!! Thank you all so much!!

What a wonderful place to shop for a vehicle! Thank you Henry for being so helpful and awesome! I will be back!

Our salesman, Dan Milhisler, sold me my first Honda. Dan was patient, knowledgeable and willing to answer all my questions. Dan was not pushy and truly listened to what I was looking for in my car.Dan did all he could to get me the best deal and I feel confident that I made the best choice when buying my car from him and Bianchi Honda.

My Erie Honda dealership has the greatest team players!!!After I had dropped off my 2019CR-V EX for my free state inspection and 30,000 mile routine maintenance, I discovered I had left my wallet and phone at home. It didnt take long at all for the team players to spring into action and arrange for a courtesy ride to and from my home.Kudos to the courtesy driver who was not only very polite but a great guy to talk to. All the work was done very timely and I got back a washed any very clean vehicle...Thanks again guys, Great Job...

I have never been disappointed in Bianchi. Always friendly and professional. Ive bought 3 cars from them not only because I love Hondas but just because of the service from sales to the automotive service. Always will have my business!

Had problem with dead battery. Did not have appointment but Erin was very accommodating and helped me get a new battery installed and did it quickly.

Appointment was easy to make. And the date and time were convenient for us. An estimate for the total cost was given and an estimated time for completion of the job. We were called for a recommended tire rotation. Our Odyssey was done before estimated time even with the tire rotation. I feel that the cost was reasonable for the service that was done. Service personnel that we had contact with were all friendly and professional. And that’s why we have all of our services done at Bianchi Honda. Thanks, team!

So, I just bought yet another Honda CRV! I never felt pressured, but I knew what I wanted! Sales person was a delight to work with. Thank you Bill! As with my previous vehicle and dealing with the service people at Bianchi Honda, I trust I am in great hands. Thank you!

This is the 3rd vehicle we purchased from Bianchi. Our first 2 each had 200,000 miles and were still going strong. I called Tyler and he found the car with exactly what we wanted. I had such faith I bought it over the phone without seeing it. The entire process was quick and efficient. In this tight car market my experience at Bianchi couldnt have been better.

This is my second Honda car and as always they provide smooth transition. Though I have to wait for quite sometime but my sales agent John Woodruff did a great job making me feel less stress about it. Thanks John! If you come by at Bianchi ask for him. He is such a great help going through options and explaining the process of buying a car! Kudos to you dude! Thank you to Jamar as well. 👌🏼👍🏼

I arrived late in the day mostly because my tire light kept coming on. Id had multiple people tell me that my pressure was fine. Unfortunately, the tire had picked up three nails, two of which were located on the side so the tire needed replacement. They found two tires that were less expensive than the original Michelin tires and had me out the door in a couple of hours with new tires, with my phone synced and with my fob battery replaced. They were efficient and friendly and even gave a treat to my dog!

I was contacted to see if I would be interested in ending my lease early and arranged to talk to my sales consultant, Dan, to discuss my options. I was coming in for my vehicle inspection so I already had a trip planned. After I checked my vehicle in, I met up with Dan and he explained about the vehicles in inventory. He said that I would be able to keep my payments exactly the same as with my current lease. I was extremely pleased with my choices and we proceeded to close the deal. I would highly recommend both Dan and Bianchi Honda when looking for your next vehicle.

I was having an issue with a vehicle that I had just purchased from this dealership so anyone could imagine the frustration that I was feeling. However, after speaking with Darryl in the service department and getting my car down to Bianchi Honda, not only did I get all of my questions answered but the problem with my vehicle was found and fixed immediately. I really appreciate Darryl’s help and customer service, he’s amazing!

Service department was efficient, explained everything that was necessary for the annual inspection as well as provided info on a couple items that would be due for service in the next couple months.Very pleased with the experience and the technicians professionalism.Definitely a FIVE STAR experience. Thanks...

I took my time researching cars online and found three at Bianchi Honda. When I arrived, Brad Varner, one of the salesman, asked me if I needed help. I told him about the three vehicles and he took me right in and grabbed the keys. He took the time to answer all of my questions and wasnt pushy at all. I went home to discuss the cars with my husband. The next day my husband went back with me and Brad was more than happy to show to them to my husband and answer any questions he had. I decided on a vehicle and after the negotiation, I was the proud owner of a Honda. Thank you Brad for your professionalism and patience. I am very happy with my car buying experience at Bianchi. I also chatted briefly with Jason, the owner. He is very personable and said if I had any questions to let him know.

Although I had made several changes to the appointment the service department tackled everything I asked for quickly, efficiently and kindly. They had me in, services performed and out the door with a courtesy wash in under an hour and it cost me less than $50 bucks for an oil change and a simple fix for my squeaky wheel. I have found Bianchi to be a well run operation with great customer service as their mantra—-an old school rarity these days it is refreshing to come across.

Awesome experience at Bianchi Honda. Service Dept is great! They kept right on schedule. The Auto Butler team are wonderful. My car looks just like it came off the showroom floor. They do a superior job detailing my CRV. I highly recommend this service. Thank you, Bianchi for superb service.

I had a great experience at Bianchi Honda! The staff were very friendly and helpful in the process of me getting a new vehicle. They were not the typical “pushy salesman” but the complete opposite and this was part of the reason why I chose Bianchi Honda!

Had my CRV inspected and an oil change. Love the drop-off service. Everything was quick and easy. Staff was friendly and very courteous. Love going to Bianchi Honda ❤️

We were able to purchase a 2019 Honda Passport last evening. Dakota made the experience very enjoyable. From his knowledge of the vehicles we asked about to his willingness to accommodate our many questions, I would highly recommend him to our family and friends.

Bought a car online sight unseen. Will never do it again. Car was filthy, smelled of throwup, carpet is so stained it needs to be replaced, bald cracked tires, brakes and rotors were shot, backup sensors dont work, vehicle had no jack. Cracked/missing interior trim pieces. None of this was in the listing - I signed an as is agreement so its on me but when asking about condition I was told good.

Service was on a timely basis. Price quote was accurate. Always experience excellent service and personal friendliness at Bianchi Honda.

I love the bianchi service department. they have always given me an honest opinion and a fair price. more than that, they always treat me like family - interacting with our son and taking a general interest in what he is saying.

Bianchi’s department is awesome. They were going to have my Honda Pilot for a couple of days and gave a loaner car without hassle. When my Pilot was done it was washed before I picked it up. They kept me in the loop when there was a delay. I will definitely use their service department when I need it.

The customer service that I recieved at Bianci Honda was worth a review. So willing to get my car serviced with very short notice and found that there was a recall on my vehicle. All staff was so kind and knowledgeable, same day service! Would recommend to anyone.

Dan Milhisler made the process so easy with zero pressure from him and the financing folks. I couldn’t be happier with my experience & recommend anyone to speak with the personable Dan!

Dave Reash was outstanding with helping us find a great vehicle. Brandon helped with the financial side and was very patient as there were technical difficulties on our banks end. Would definitely recommend. They were very friendly to our very busy 9 yo as well.

I am always waited on promptly and informed of any repairs needed. The service personnel are friendly and knowledgeable about what I need. I would highly recommend them for anyone who needs work on their car.

Thanks to Zachary Nick @ Bianchi Honda’sservice department for taking superb care of me today. It involved a road hazard warranty for TWO tires, which I had purchased from MY Honda dealer in Atlanta. Even though I’m from out of the region and even with some initial confusion about the new tires being sent in, (they were soon located and mounted) Mr Nick ensured that I was comfortable in the customer lounge, knew the wifi password and then he coordinated with my dealer at home for all the necessary paperwork to be electronically sent. He was completely courteous and helpful, everything I have come to expect from Honda. This is my third Honda automobile (2017 CR-V Touring) but my first experience with Bianchi staff. Moral of the story: Buy your cars from Bianchi Honda, folks. Ask for Mr. Nick in the service department, and ALWAYS buy the road hazard warranty with your tires from your Honda dealer. I couldn’t be more pleased.Sincerely,J. Dimitri ShreckengostVacationing in NW Pennsylvania

I was very pleased with the service our Honda Odyssey van received today. Staff were knowledgeable, thorough and kind.

The service department was very pleasant to deal with. They were right on time with when they promised the completion of my service. It’s always a great experience at Bianchi Honda!

Bianchi Honda dealership always corresponds to my expectations about the care of my vehicle, today one more time I was satisfied with the service I did receive.Thanks a lot for everything you did!!!

Dakota was absolutely amazing. I couldn’t have asked for a better experience! All the crew members were so kind and welcoming always checkin on me to see if I needed anything. They were 100% about customer satisfaction and that’s hard to come by in the car buying world

I’ve never bought a car before and granted most of the process was done before I even walked in, this dealership is amazing. Corey and Lennon are great and made sure to answer all my questions and made sure I was 100% satisfied before I drove off the lot. I usually don’t write reviews but I was super satisfied here!!

Best dealership experience ever! Great people, friendly, and fast service! If you dont stop and try them, you are losing out! Dakota Pieri, Sales and Mike in Finance were absolutely amazing! I never have to shop anywhere else!

It was a great experience all around, no surprises or tricks. Brad our salesman was awesome to deal with. Will be back in 5 for my next one!

Great service. Taken care of by Daryl T. Explained what needed done clearly before work was done. Kept me posted on progress. No hassles checking in or checking out. Thank you!

Very pleased with the service. Not pleased with the high bill. And with the extended warranty. Never again will I purchase a Honda with every piece of the drive train needing oil changes.

I am very pleased with the services I received at Bianchi Honda today. My car was done in under an hour, even went through the car wash. Bianchi is the reason I bought this car and I am never disappointed.

I took my vehicle in for the first time today. I was greeted by a service writer that was friendly and professional. The service that was provided was absolutely perfect.

Excellent service. Handled my routine inspection while I could catch up on some work. Greatly appreciated.

By far the best service department around!

Great experience! All employees were friendly, knowledgeable and helpful, I’m 100% satisfied with the service I received

Bianchi as always is very efficient and customer friendly in my experiences. One small hiccup they neglected again to punch my key chain card where I accumulate for a free oil change. I’m sure they will fix this only reason a rated them a 4 star.

Bianchi has the best service hands down, though I do miss the cookies while waiting ... COVID restricted that. Everyone is friendly and the service is quick and done right the 1st time. I live in Fredonia, NY and still prefer to drive the distance to Bianchi.

We have always had great experiences with Bianchi. Josh is an excellent person to work with.

My experience of getting my Honda CR-V inspected went very well. This time I wasnt actually at Bianchi Honda at all except to drop my Honda off then pick it up as a friend met me there. She parked right in front so I went out the front door, into her car, and we drove right down to Bob Evans for lunch. Then she dropped me off at the front door, I went in & right over to Service & my Honda was pulled up as I talked to the Service man, all washed & shining. He walked me over to the cashier, I paid & then was off. My Honda will be 5 yrs old in just days & didnt need a thing; still like new. So it was a good experience. Everyone I talked to was very nice, as always. I have gone to Bianchi Honda since the early 80s I believe, when they just first started here in Erie. They didnt even have a showroom back then! If you really wanted a Honda you went upstairs & ordered it & it came!!! They were great from the start.

Technicians are always so pleasant & explain in detail what they will be doing. Waiting area is very comfortable. I am very glad I finally bought a Honda from Bianchi

The check engine light came on while visiting Erie and I needed to drive 700 miles home. They were able to get me in and fix my Odyssey so I could make it home. I was so grateful their excellent service.

First time there. Awesome services. Had a salesman named Henry. I never felt forced to buy a vehicle. Prob the best dealership Ive been too, so far. Friendly environment.

Service is awesome. Logan was friendly informed efficient and knowledgeable. He is a great representative for Bianchi Honda.I am sure the manager Phil Pinzok is responsible for training his associates to not only do a professional job but to go beyond. That dedication is what keeps Bianchi Honda #1See you soon Bill Donor in the sales department. Thank you Jason Porreco .

Quick oil change and routine check-up with a free car wash to boot. Reasonable price. How can you ask for more.

Service was great, the code that was on my dash board was explained to me in detail right down to the price per each task. I even got the advisor to smile, twice!

The service technicians are very respectful and so nice. They never talk me into something that I don’t need and let me know when something is needed. I am very satisfied with Bianchi Motors.

We had a wonderful experience at Bianchi. Heather listened to everything we wanted and helped us accordingly. She was knowledgeable, friendly and efficient and got us into the best car for our family. Would definitely recommend Bianchi to our friends and family.

Stopped to look at Vehicles. Meet a very nice & helpful salesman, Mike. After some questions, ended up buying not 1 but Wife also bought 1. Very courteous and knowledgeable staff. I’m very happy with my New Honda.

Just bought my very first car here and Dylan helped so much. He answered all of my questions and concerns and helped me find the perfect car. I really enjoy Bihanci Honda!

Service is always really great and there is no attempt to sell me things I dont need or want. I did bring my car in at 7:30 AM and it was not worked on until after 3PM. I could have had my car all day and not had restrictions during my work day if I knew it would not be worked on until then.

Everyone was so nice!!! Ken took care of us, showed us our car. Was very upfront about everything. And we got to meet Jason porreco. Will refer friends 👍🏻

Always great people working the desk who know me and know my car and take time to understand what I am saying!Thanks for great service Chris!!!

Logan- service department, at the Erie location was extremely helpful, honest and thorough in his communication and service. My car feels brand new and he gave me the best cost available.

Great place to buy a car and get one serviced. They have been awesome

The staff put the customers best interest first and were able to give me the best offer in town. They had me driving home in a brand new 2021 Honda HR-V Sport quick and easy. Will definitely be coming back here in the future.

Absolutely wonderful dealership!. Friendly staff, always clean inside waiting area.. Will recommend to anyone buying a car!.

I love my car from Bianchi Honda. The service shop is great. It can take a little time if they are busy, but that have a very nice waiting area. Overall,a wonderful experience.

I had not had any experience with them before. A couple months ago I had scheduled an oil and transmission fluid change. After I was there for a bit the service agent came out to tell me that the transmission fluid I needed for my car was out of stock and would not be able to change it. He explained why. They gave me $10 off my oil change. The rescheduled another time for me to come in for the transmission fluid. I had to reschedule when it came time which would be another couple weeks. When I got there a couple weeks later (which takes me about 20 min to drive there) I asked if the fluid was in and again it was not. The woman apologized and tried to find some from the Acura dealer. I was rescheduled a second time (my third appointment now) a couple weeks later. I called the service manager Phil the day before to confirm the fluid was in and it was. I went in to the appointment. I mentioned to the service agent my key had broke and I glued it back together and asked them to please be careful. I did order another key at $140 and again asked them to please be careful. My indicator light was out and they were going to charge 24 to replace a bulb. I said no. I get back in my car and found my old key in the bag that the new key came in broke again. I did not have a great experience and felt disrespected for my time and ignored. There was nothing to try and make it right for the multiple appointments with no communication and breaking something without saying anything to me. It really seems that they are not truly there for the customer but for themselves and how much money they can make.

Smooth process to purchase a new truck with almost the entirety of it happening online. Transparent pricing and easy to work with.

I had a wonderful experience at Bianchi Honda yesterday! I truly recommend Vinnie Graham to anyone looking to buy a new vehicle. Vinnie is honest, polite n has a great sense of humor...Jason P. N his dog buddy make there rounds to say hello to everyone... just such a great place to buy a vehicle!!

My husband and I have done business with Bianchi and salesman Joe Denning for years.We had shopped around alot in the past but once we dealt with the relaxed no pressure team at Bianchi we became customers for life.They work with you to make the deal and are open to any reasonable offers if you show that youre serious about the purchase.I would definitely recommend Joe and Bianchi to anyone looking for a car. In fact we took our daughter there to buy her first car.