Quick, quality, friendly great customer service. Highly recommend

Helpful staff, good auto service, and reasonably priced. They tend to be busydue to the aforementioned, so its probably best to make the effort to get repairs scheduled for early morning appointments.

My experience at muffler Brothers was greatWhen we called they wanted to make sure we could make it there safe. Top notch guys

They service was great and they people were friendly

Matt and the staff do an amazing job and provide excellent service. They went the extra mile for me and ended up saving me hundreds of dollars by finding something the other shops missed. They dont try to take you for an extra dollar. Honest, reliable, and fair!

I needed a 2 ft. piece of pipe and a muffler and was charged just over $400.00 the work was satisfactory, but $400. for a muffler? I askedthe employees inside, they told me to take it up with the boss, who wasnt there. Let me repeat... $400. for a muffler!I will not got back and cannot recommend them.Too bad.

Midas up the road quoted over $600. These guys less than a hundred on an old beater that needed exhaust repair. Up front, straight forward and easy to work with.

This past Saturday I had an early morning appointment scheduled at Midas to have my exhaust/muffler fixed on my car. When we dropped it off we were told to give them 20 minutes and they would call us with a price. When we received that call we were told by Brett? that the total would be $1725 or $2,300 if they fixed another part that was causing horribly uneven wear on my tires.( Tires were fine and that part I needed was replaced just a few months ago) Seeing as how my car is not very new I decided that I would call around and check other prices. Muffler Brothers was AMAZING! They said they could repair my car at a FRACTION of the cost!! See... what Midas does not do is fix your car. They rip everything off and want you to replace it all. Which BTW... when I called them and said we no longer needed their services and were going to another business this BRETT? not only called the place I said I was going to secretly asking for pricing, he tried to hold my car hostage by saying the exhaust feel off during examination and I would have to pay for a tow to leave. Oh and when we said we were driving it that way his price suddenly dropped to $1,200. SHADY

Good people

Ive always had great experiences with this place. Ive been going for as long as Ive been driving, which is over 20 years now. Even through different management, they still provide honest, straightforward work and pricing.

They did me a good job.

Just great and wonderful service this is a place you can send your mom or your wife too and I do worry about no issues love Muffler Brothers

Very knowledgeable, nice and price was fair. Needed an x pipe put on and they had me in and out in less than an hour.

Great to have a shop that you can trust. Best prices and best service in the area. If you are looking for a mechanic you can depend on, the guys here at Muffler Bros. are top notch.

We offer Complete Automotive Service and will BEAT any estimate!!! Give us a try, you will love us!!! We have been saving customers money on repairs for over 16 years.... You have my word on it!

Ive referred so many people here because the 1st time I went it was a great experience the last 2 times Ive went up to get a quote or talk to someone Ive stood there for 10 to 15 minutes each time just to be ignored not like they didnt see me just full on ignored a customer in the lobby

Great experience! Quality work & cheaper than Midas. Save your time and money skip Midas and go to Muffler Brothers.

Answered questions. Was polite and listenef

Excellent customer service friendly extremely knowledgeable fair prices

Excellent place with excellent service, reasonably priced and friendly and most of all HONEST!!!

Took my car there cause i bought a new battery and the bolts were so rounded and corroded i couldnt get the old one out.Figured while it was there i needed an oil change and coolant flush....and my hood wouldnt pop without me prying it open.They fixed the hood for free. 9 out 10 shops would add a ridiculous amount for labor on that....free. put the new battery in and even put on the clamp down bar on top that i didnt have...oil and coolant change for a great price. So hard to find mechanics that will do a job like they just did for a fair price. Today was my first time using you guys but you have a new customer for life. Thanks!

Quality work and great management/customer service!

Does good work to get you up and running

Super disappointed in the service that I received from Muffler Bros. Scheduled an installation of a radiator in my grandsons car. When I arrived to drop off car and told technician I was there for a Saturday radiator install, he advised me that my repair was for the following Saturday. I advised him no, I was told to bring it in for repair for this Saturday. He very loudly yelled and proceeded to tell me that he spoke to me on the phone and that he told me next Saturday and that he wrote it down on his schedule. He then said you are here for the Mazda right. I stated no, (he never gave me the chance to tell him what my car was) I am here for my car. He said Oh. No I am sorry or I made a mistake. At this point, I should have left, but I didnt. My big mistake. I checked back on Saturday around 11:30 to check on status of car (they close at 12) and was advised they were working on it. I got a call at 11:58 saying that I need to make my way up there to pick up the car. Upon arriving around 12:03, the technician was putting in radiator fluid. When I went inside to make a payment, I presented a gift card to the worker I had dealt with the previous day and he said to me, very nastily, you are supposed to pay cash because you brought your own radiator in here, now I have to incur a credit charge (mind you, no one told me that I couldnt use a card and if they had, I would of made sure to bring cash). I responded, well, do you need me to go and get cash and he responded, NO, I REALLY DONT CARE AT THIS POINT!!! He then made some comment about someone messing with the car before we brought it in and that he had to tie something up. The car was brought out to us and then we left. On the way home, my grandson said the car was still running hot and something was bumping around in the front of the car. Upon arriving home, pulled up the hood and one side of the radiator was attached by a plastic lock tie, which was broken!!! There were no screws affixed to the radiator anywhere on the top. It was just loose. They did not attach the brackets to the bottom of the radiator and you could see the radiator through the bottom of the bumper. The radiator was just sitting on the bottom of the car with no support. The technician did not you transfer the old brackets from the old radiator to the new one or let me know that I needed new brackets. You could just touch the radiator assembly and push it back and forth. Nothing was securing it. I advised my husband about the situation and he ended up taking the car to another shop (before he took it back to Muffler Bros) and they ended up putting in antifreeze because Muffler Bros did not take the time to put in enough (only put in 1/4 to 1/2 of a gallon bottle, but told me to bring in two which I did and they did not use what was needed because they were in a hurry or just didnt care). The other technician advised that we could have messed up our engine driving with that little amount of antifreeze. My husband took the car back to Muffler Bros and talked to them about the missing brackets, missing screws, etc. and there was no offer to secure the radiator or to fix the missing brackets. I feel very disrespected and hurt by the lack of customer service that I received. I am not sure as to why I was treated this way, was it because I am a woman, or something else . . . No one deserves to spend their money at an establishment and be treated so poorly. I feel like I was told, I took your money, sorry about your luck, now just deal with it. BOO MUFFLER BROS (Englewood) SHAME ON YOU!!!!

Have always gotten excellent service from Englewood Ohio location

Nice people that work hard to help you.

Great service. Fast and secure checkout.

Fast reliable service

Good service all of the time.

Great help

Love this place

Thats okay