I have read a bunch of comments about work being done that was not authorized or poor quality, do you folks realize that when you take your car in they hand you a sheet of paper to sign that says what they will do because that is what you asked for? This place does good work with a decent turn around. Are they the Cheapest? No! Are they the most expensive? No! Even after you tell them what you want done they call you to inform you of what they found and their recommendations! Then do what YOU want them to do. Dont blame a company for either your lack of knowledge or inability to pay attention to what you are being told!
Great place to go, if you want to be taken advantage of. I was naive and too trusting.
Can’t thank this place enough for squeezing us in last minute to fix our power steering. The rest of our tour depended on it, and they did great work.
Autolab has gotten me back on the road multiple times super quickly without even having an appointment and you can trust that their work was done properly. Make Autolab your neighborhood auto shop! 🙂
Not a legit group of people. Rude and quality is sub par for the attitude they put up front. Avoid this placeEdit: And you see why below ? This is the arrogance from these folks. I had them do repairs in the past, questioned that. To call them to be a future customer the arrogance by the jackass on the phone and now his reply below? Yeah. I think that holds up with what I said about this place. The sad part is I understood what he meant by diagnostic - he failed to understand I was WANTING THEM to do a diagnostic. I was merely trying to explain what I have done, where I was at in the process and have them DO a diagnostics and go on from there and start repairs. Instead - he was short on the phone, thought I wanted on-phone support over the phone. What a tool. Then his arrogant reply below just makes them look worse... /FacePalm
Fair, fast honest assessment of my 94 Jeep. Really appreciated the detailed report, pictures and all. Most professional mechanic I’ve ever dealt with. Highly recommend! Thanks so much, yall
Quality service and Support!Jason sold me a 2013 Subaru Impreza. Little over a month later the engine threw a rod. I should note that the engine failure is common in this particular year, make, and model of Subaru. So much so that it was under recall. I reached out to Jason and he did not hesitate to help me resolve the issue as he had already had it serviced before selling it to me. Because of his help I am happy to say that I have my car back in perfect working condition with a rebuilt engine and 0 out of pocket expenses! Great customer service and support. Highly recommended!!
Jason has done a great job on multiple cars I have brought in. He always gives a straight forward and honest assessment of the problem. Very professional and easy to work with.
Jason is very thorough and one of the best mechanics I know. If you need an honest, efficient, and excellent mechanic call Jason.
I have been taking my old 4runner to Autolab for 8 or 9 years, and there isnt anywhere else Id rather have service my vehicles. Jason is an excellent master tech and exemplifies excellent customer service always. If youre looking for a Grease Monkey style shop this isnt it. This is a professional family operated business and they are dedicated to top notch service. His time and experience is worth every penny, especially if your like me driving two 19 year old vehicles and want to keep them on the road for years to come. Jason, his wife, and Chuck have always taken great care of me and will always have my buisness. If you want technicians you can trust to do the job right, definitely give the Autolab team a shot. You wont want to go anywhere else. 👍
Great experience! They were extremely easy to work with, able to take on the job right away and they kept me up-to-date on the status of my repair. Thank you AutoLab!!
They damaged my car and didnt tell me I saw everything, and he never apologized or said anything to me about the damage and still charged me full price on a fix.
Have gone here since we moved into the neighborhood. They are always friendly, honest, and forthcoming about whats going on with my vehicle. Most recently it would have cost more than the car was worth to fix. They helped me find a buyer and get the car sold when they didnt have to. Lifelong customer for sure!
My whole family goes to this place, Jason is super friendly and professional. Will continue to come back for all of my car maintenance.
We purchased a Ram Promaster from Jason at Autolab that was perfect for our camper van conversion. It was an easy and enjoyable process. Down the road when we needed repairs they were quick to respond and did a great job! I trust Jason with all my auto repair needs and highly recommend.
Jason has been a great car doctor for my 95 jeep cherokee!
I have used this company for some time now. They are always prompt and tell you what is needed to be done and the price. They go the extra mile to get what ever parts are needed even for an older vehicle. I highly recommend them.
The tires you recommended are great, they were absolutely wonderful in wet/ice/snow on the way home today. Car runs like a tiger and there is no more belt noise. Autolab/Jason has been taking care of my cars for 10 years, all positive experiences.
Auto lab is family owned & very trustworthy. Highly recommended
I’ve been coming to AutoLab for over a year now for several different issues with my vehicles (another story for another time). Jason has always been 100% upfront and honest with what needed to be fixed at a very rate. He’s my first call if something does go wrong and strongly recommend his shop.
Autolab has been super helpful in helping me make a list of things I need to fix and honest about the priority of each. Their inspection was thorough and included pictures. They are up front and keep me updated. Super friendly and knowledgeable. I will definitely be going back in the future.
Great service 👍 very through, caring, reasonable price. Stands behind work. Great customer service 👍.
I have had the best experience with auto lab, and Jason works very had to make sure that he treats his Customers good... I have never had Such an experience with any one else... think you... Auto Lab...
Run. Run the other way and do not look back. I trusted this man. What Jason did to my car to make buck when he was clearly not equipped to do the job properly, should have a hefty fine attached to it. However, this review is the most I can do to warn others away. Take your car and your self-respect to another shop.
Did great work on my vehicle, even fixed my lazy windshield wiper. Awesome!
Was forced into making a call to Autolab when my 05 Xterra went down. Jason made it clear he was about 5 days out, but was happy to have the vehicle towed to Autolab. He was very up front with pricing and indicated he couldnt get a 100% clear answer for the problem after doing some diagnostics. Instead of throwing parts at the vehicle in hopes it would work, he and his crew fixed what they knew was wrong. He made it clear that I should call if anything happened. A week later, the vehicle went down again while driving, same issue. I called Jason and he got me in same day to troubleshoot. He isolated the problem (power steering pump leaking onto alternator, causing it to short and not keep a charge), kept me informed of pricing and the vehicle was ready one day later. The pump was re-manufactured (as all of them are) and failed while they were getting it ready for me to take home. Jason had to warranty the pump, causing a slight delay in finishing. He offered the use of his own personal vehicle to pick up my wife and get back to the shop. I dont know many people who enjoy going to a mechanic, but Jason and his crew took every effort to make it as painless as possible and went above my expectations of customer service. Would happily recommend Autolab to anyone.
A big thank you to Michael and team!New to Denver area, found Auto Labs on Yelp. I look for mechanics where a good amount of women have left reviews with positive feedback. I dont know much about cars and I hate feeling like Im getting ripped off of cheated. Lucky for me Auto Labs was a great find!! The team there is great and I felt like I had a very honest experience with them.Went in for an oil change and asked them to take a look at a noise I was hearing. They called me promptly after finding the issue and sent pictures of the items that needed fixing so I could see. Everything I 100% needed so I wouldnt find myself stranded on the side of the road was fixed within the day. They let me know of some other service that I should consider within the next x miles but it was not a pushy sales experience.Friendly and helpful service through the whole experience. They even have shuttle service should you need it.Hopefully I dont have to go in very often, but I know that when I do Ill be treated with amazing customer service and my car will be in the best of hands! Happy to have found my new auto shop!
Excellent place! I will be taking my vehicles there from now on. They give you an inspection report with pictures of any items they may have found. The prices are reasonable and the workmanship is quality.
I had an amazing experience here! Jason and his family are extremely nice and helpful. Excellent customer service. I will forever bring my car here and I suggest everyone else does the same.
I continue to be amazed by and so thankful for the service we receive at Autolab. Dave was able to fit us in today on super last minute notice. He was amazingly communicative and on top of it, ensuring we got all the info we needed as fast as possible. He took incredible care of us and made the whole car-in-the-shop experience so painless. He even ensured I was able to get a loaner so I could get my daughter from school. This place is awesome!
AutoLab has been my automotive shop for 9 years. Ive had repairs such as heater core and transfer case replacements as well as more common work like oil changes and brakes. Every time its a great experience.There is nobody more knowledgeable and diligent than Jason and his crew. Stellar- Ryan K.
Id like to start out by saying that Im completely aware that a shop may only be able to give you a rough estimate (if that) without a mechanic doing an inspection. I recently took my car to a shop and was told that it had a few issues. I was given a price quote and a detailed paper about what was to be done. Paper and quote in hand, I set out to make sure I wasnt being taken advantage of as I recently just moved here. Ive called a couple of places at this point, all going into detail about how they would need to inspect it to be sure, but still being able to give me a rough estimate on pricing should I bring it to that shop. Out of the shops Ive called, the pricing has been very similar. Only differing by $50. So I expected something similar when I called Autolab, but was in for a rude awakening. The receptionist decided that belittling the customer and down talking all other shops was the best way to handle it. I was given a quote of roughly $800-$900 for a single valve cover replacement, while every other shop quoted nothing above $300. When I tried to explain that the estimate seemed high as every other shop had been around $200-$300, and asked for a detailed break down of the charges, I was given attitude and told that other shops didnt know what they were doing, and that Autolab did it the correct way. Still, no explanation for the charges. I gave up after she continued with the attitude about how every other shop but Autolab didnt do things right. So, still not sure how the amount for the same issue more than doubled, and clearly wont find out as Autolab just insists on being right and berating those who question them. Even if the question is literally you asking them to break down the pricing and explain what is being done to your vehicle.If I could give zero stars, I would. Perhaps this is actually a great, trusted body shop, but many will never know due to the poor communication skills of your receptionist.
They sent me a thorough email with pictures and descriptions of everything that needed work on my car. They even told me what was urgent and what could wait. They lent me a loaner car so I wouldnt miss work while they fixed my car. I highly recommend Autolab!
These guys were great. They were communicative, honest, and thorough. I brought my truck in for what I believed to be a starter problem, and they provided a comprehensive list of all the things that needed my attention. They were great with scheduling flexibility, and really made me feel like my vehicle was a priority. Ill definitely be coming back! You should bring your vehicle here and trust itll be in excellent hands.
These people know what theyre doing and they do it for a reasonable price. Honest guys doing honest work. Dave was super helpful and polite every time I spoke with him. I highly recommend their services to anyone needing anything from car repairs to an oil change. Very glad I found these guys.
I had a major repair done...head gasket replacement. The work was top-notch and the price was reasonable. I got my vehicle back when promised, and not a single issue since the repair. Quality work, great people. I would highly recommend this place of business. Very satisfied with my experience!!
So thankful I found Autolab! The techs (Ive mostly dealt with Daniel & Wylie) are friendly, knowledgeable, & fair. They wont charge you for things you dont need and will give you a quote & stick to it. In the short time Ive been going there, theyve taken good care of my 4Runner. Ill be a customer for years to come!
My car broke down on my commute home from work. Autolab was super close so I ended up there.Jason was amazing. He was extremely helpful, kind, and accomodating. Was able to get everything fixed and the car back to me in 2 days. Never got irritated or anything with the many calls and questions I had.Would definitely recommend!
Went in to have them take a look at my brakes/rotors. I was pleasantly surprised when they supplied me with a full car inspection with photos! The whole process was easy and painless. Autolab has my trust and business for future repairs and maintenance.
I brought my SUV in for some fairly extensive work. Even though it wasnt cheap, Autolab was able to make it happen for less than anyone else I found. They are also very easy to schedule with and have been able to get me in whenever I wanted to come.I wouldnt hesitate to recommend them to anyone who needed car work done. It isnt always easy to find a good mechanic, but the folks here know what they are doing and are transparent with their work and pricing!
Very disappointed in my experience (or lack thereof) with Autolab. My wife had an appointment on a Friday at 8:30am for an oil change, alignment, and inspection. The vehicle primarily needed service due to the alignment and likely needed tie-rods. She dropped off her car on time, and was not called until 4:30pm. They told us they wouldnt have time to look at the car, and wouldnt work on the weekend because good mechanics dont work weekends and offered for me to leave it until Monday or pick it up and bring it back Monday. They were going to do the oil change before closing for $99 (the oil was the least of my concerns). I did not agree to the oil change.My wife arranged to be without her car for the day and to be late for work. $20 worth of Ubers and an hour time later, no concessions were offered.The mechanic said that being short-staffed and unable to work on our car as scheduled was his problem, not ours. Too bad he made it our problem and not his.
Brought my car in after having trouble with an rack assembly install from another mechanic and wanted a second opinion. He did a thorough full inspection, which was not requested, but may be standard practice for this shop?I initially asked for what codes were triggering the maintenance light and why my rack assembly was bleeding power sterring fluid. Gave two opinions on the rack assembly, which is what I wanted to be focused on....Took it to a third mechanic who pinpointed the leak and solved the problem, a high pressure hose.To autolabs credit, he was very honest and explained everything to me. I just felt he jumped to conclusions without actually pinpointing the cause of the leak, so ended up being not as helpful.
Overall they have great customer service. They were very nice and the detailed report they sent me of all the services needed along with pictures was amazing. As I was checking out it took longer than expected due to some computer errors, which slowed things down significantly. However that was probably a one time thing so no biggie. All in all they were really great!
My most recent trip to Autolab was worth a review.... Daniel took very good care of me. He got me in for a same-day oil change in a limited amount of time. He was very friendly and made me feel comfortable, which was great seeing as I had to get work done at the shop. Ill definitely be back after this visit. I highly recommend Autolab and their staff!
Michael was our service advisor. He sent us a detailed report with pictures of everything. My mother was so very happy with how efficient and helpful everyone was, she asked me to write a review. She has never asked before, so these guys must rock!!!
Excellent service. Worked to figure out a problem on our car and took time to explain what was wrong.
These folks are great. Ive not had any major work done by them YET. But because they go out of their way to explain things to you, and do their best to save you money you may not need to spend, theyve definitely earned my trust. Should I need anything done, theyll be among the first I consult and possibly use - price is equally important too.
This shop did a great job with my car. The staff was very nice and explained everything, the team that did my work were outstanding. I will take my car there again for any service work. Thank you for the great service.
Autolab is the place to go! This was my 2nd time coming to them and Im proud to say theyve made me a satisfied customer. The guys here are honest, very helpful, and knowledgeable. I have never felt like they are ripping me off. The quality of their work is superb and they always stand by it. I would highly recommend Autolab to anyone who is looking for a reliable mechanic. Thanks guys for taking care of me!
I worked with Wiley today for a routine 40k maintenance and earlier this year Jason, the owner, helped me out with a problem with my windshield wipers. Its not easy to find an auto shop that makes the costumers feel completely comfortable! The whole Autolab team is trustworthy, quick, friendly, and knowledgeable at their craft. I highly recommend Autolab!
Im so happy to have an auto shop I can trust. Ive been going to Autolab for a couple of years, they have always been honest and done great work. They also send out coupons with good deals, so be sure to sign up on their mailing list.
Absolutely incredible staff and communication. I had a transmission issue that was going to cost thousands of dollars, but they told me there was a far extended warranty on my 2011 Ford and that a dealership would fix it without additional charge! I am so grateful that my car problem didnt ruin me and that the staff here let me know even though they wouldnt do the repair because of it. Cant recommend enough.
We had an amazing experiance. At first, we couldnt really figure out was wrong with our van. The owner spent extra time with us. He came out and sat down with us. Trying to figure out what the van was doing. Through specific questions he figured out what it was. And we were only charged a small diagnostic fee for EVERYTHING. The tow, the work, the hours of trying to figure it out, all were included in the small fee. There was a genuine family vibe from everyone there. Our mechanic was so professional and sweet through the whole process. I was scared going in, but they are amazing and honest and caring.
Very trustworthy and good priced Jason is amazing thank you Jason for always helping me with my car
Fantastic mechanics. Highly recommend. Go see Jason or Chuck. They know their stuff and are honest. Do yourself a favor and get your work done at Auto Lab in Englewood.
Friendly neighborhood mechanic shop. Family people, great service and care, quality brands for parts. You feel good about your selection when you leave this place
The staff are friendly and knowledgeable. Fast service. Our car was ready the same day.
Autolab is superb! They are knowledgeable, friendly, and honest. Every time I have brought in my jeep to Autolab they have been able to inspect it and service it quickly and thoroughly. Working with Jason, Carl and Mike has been great. If you are looking for a knowledgable trustworthy mechanics and a good overall auto repair experience, I highly recommend bringing your vehicle to Autolab. This place is the best in town!
Any woman who has gone to an average auto repair shop knows what its like to be talked down to and shrugged off by the male workers. So, as a woman who has often experienced this, it is wonderful to walk into a shop where the men working talk to you like you are an intelligent person. Manners aside, they also do fast and efficient work on my car. I trust them to do a good job and to not rip me off. An unreal but wonderful place.
Quality work, supported with proactive communication, plus trustworthy leadership equals satisfied customer. They do a great job on high-end vehicles.
My daughters car broke down and Autolab was very prompt in contacting me to let me know what was wrong with the car. Additionally, they were very pleasant to work with and helped us resolve our car problems in short order! Highly recommend!
I have seldom in my life been so excited about a product or service that I wanted to tell all of my friends and family about it. I want to scream Auto Lab from the roof tops! I might be a cheese ball for saying so but Im self employed and run a Value-based business. The only people I want to do work with is other companies that operate their businesses on the same values that I have for mine. It was clear to me that the way these guys run their shop aligns exactly with some of the values that I run my company by- and believe in to my core. Just to name a few- Intentionality; they take pictures of everything that needs service and comes on the quote. No other shop does this. Youll never wonder if theyre selling you things you dont need. Empathy; Wiley called me and broke down the pricing and gave me his recommendation on what needs to be done in what time frame. He even told me that I could wait a year or two on some of the work without any major consequences. Not common practice by any auto shop Ive ever been to. I cant emphasize this enough, they treated me as a person! Not a transaction. Respectful. Easy to talk to. Very knowledgeable about cars and the things they need to run smoothly. Its plain to see theres purpose and thought put into all the things these guys do. Ill never go to another mechanic again, because what drives their company are core values and not dollar signs. Also, SOLID warranty on all of their work. Id give them 6 stars if there was an option for that. It is so refreshing to see an idea drive a business. It gets me pumped just thinking about it. Customer for life!
Dropped by for an oil change. Scheduled an appointment for the following morning. Quick, easy service. And the report they email you with detailed inspection and photos is really cool!
Autolab is a wonderful shop! They are always very helpful and pleasant. They have a service in which they take you home, which is so helpful! My whole family uses Autolab for service of our cars. We would recommend Autolab to anyone!
Great experience! These guys are fair, honest and do good work. They work with you if have a special need for instance a tight time - line. They have worked on my vehicles on several occasions and Ive been happy with the experience every time. I feel lucky to have them close by. A good neighborhood mechanic is worth a lot.I highly recommend Autolab.Mike
Mike Campbell took care of me, even though I was only in for an oil change. He honored my coupon without issue, got my car in on-schedule, completed all work within the timeframe he originally quoted, and told me the free x-point inspection revealed nothing else needed attention!Great service - Ill be back if/when other car service is needed on my Mazda.
Great service, good pricing! Very friendly staff as soon as you walk in the door. My husband and I worked with Daniel, right off the bat he made us feel very comfortable and welcome. Definitely has become our local go to mechanic in the Englewood area. Never felt like I was getting ripped off, which is the hallmark of a good mechanic!Very deserving of 5 Stars!
I came here from out of state and lost control of my car, autolab took so good care of us and helped us as much as they possibly could with our budget. I highly recommend this place for your car needs. Very knowledgeable and honest. They will do what they can to get you back on the road safely without taking an arm and a leg in costs.
Honestly the best auto shop I have ever been to. Great family owned atmosphere, and some of the nicest people you will ever work with. Not to mention their work is always to the highest standard, and priced very reasonably, especially for the quality of work you get. As long as I am in the Denver area there is no where else I would rather go.
I brought my car to Jason at auto lab with concerns I had about three lights that were on in my vehicle. I understood there would be a charge of over a hundred dollars for the diagnostics of my vehicle but was led to believe the repairs needed would be applied to the almost 200 dollars he was charging me to look at it at all. They did not. End of the day I paid him 300$ that he may have found a way to help me. All three lights are on again in hardly any time at all and as he told me to call him and bring it back he would take another look and I did call him. He felt as though my concerns of being charged even more for the problem to continue not being resolved was an off putting approach. He said I was rude when I simply asked if he would be able to see my car again and maybe not charge me like he did for there to be no solution. He hung up on me and was far more disrespectful to me before he did that after I said I felt taken advantage of. He took my money without doing anything for it and treated me in a way I could not fathom a business owner would.
These guys are awesome. Having just moved to the Denver Metro its a challenge to find reliable people to work on your car. Not only did Autolab charge a fair price, but they stayed open late to work on my car! The guys down there are awesome and did not try to upsell me on anything I did not need or ask for.
One of the hardest things to do as a car owner is to find a good, reasonable and honest mechanic. I have a car that is on the back end of its best years which makes most bad mechanics smell blood and charge you an arm and a leg. Greg fixed my faulty starter wire and walked me through what I needed to do to keep my car running well for the rest of my cars life. I will be taking it back for all of the repairs that it will need until its time to buy a new one. Thanks Greg!
Autolab delivers on safety. They let me know of the options and the quality of each option. The workers are genuine and put in honest work for me as a customer. Thank you for preparing me for my winter driving autolab!
The shop is located right around the corner from my house. My husband recently replaced his radiator there and had a solid interaction so recommended I go there to replace my headlight. I stopped in at 2:30 on Friday the owner told me to come back on Monday. I didn’t want to wait through the weekend afraid I’d get a ticket so I went to look at other places. Owner seemed tired and irritated. I went to jeep grand Cherokee and got an estimate for $140 to do it. I called Autolab to see if they would do it for about the same price and if it were cheaper I can do on Monday. When I told him that I was going to stick with jeep because it was the same price and they could do it today he hung up on me. I will never visit this place again.
My first visit. So far, so good - they did the oil change and installed a complicated low-beam front light in less than an hour. They seem genuinely concerned about the longevity of my car. And the waiting room has the most comfortable couch ever!! They are two brothers who operate a small business so I encourage you to try them instead of the corporate-run shops.
The guys at Autolab are extremely nice, go out of their way to help you, and are very honest and straight forward. I have had nothing but good a experience with Jason and the other employees. Plus, they have a very lovely dog (whose name escapes me) who keeps you company while you wait. Cant say enough good things about them!
I truly felt like a valued customer. Took care of numerous issues with my car at a fair price. Absolutely recommended!
Autolab is amazing! They are friendly, accommodating and extremely trust-worthy - which in my opinion is the most important quality. Not only did they diagnose my car in a thorough and quick manner but also discussed options as to what needed to be fixed immediately and what could be fixed at a later time. HIGHLY RECOMMEND taking your car there no matter what make and model it is :)
Ive used them a few times now for my old and now current car and theyve always been straight shooters, very helpful, fast and efficient. Im sure I will be sticking with them for my future maintenance issues.Update for 2019: I just went and got my 100,000 tuneup. Again, good and honest service. It was pricier than I had hoped but I cant blame the shop for that as we had to replace the tires. Still very satisfied with Autolab.
Had an amazing experience, really happy with my tech Tyler! Bought a Minivan last week, found the free car health coupon/check engine light coupon on the website and brought it in. Got a thorough honest breakdown of the work needed plus the work that was completed was timely. Service was great from the time I called til the time I left. Will definitely recommend to my friends.
Very quick and prompt with getting my car in and out for a simple oil change. They werent pushy either with trying to up sell on any extras I might have needed. The waiting area could use a little more polish as some clients might feel uncomfortable in that type of setting, but other than that my experience was good.
I appreciated the prompt and honest service Auto Lab provided when my car broke down. They helped me through a stressful situation and got my car up and running very quickly. Thanks so much for your professionalism and care for your customers!
Best place I ever went. Baught a 1989 jeep from them it needed a little work as well and they helped me fix it all up and now its a tank driving down the road. About to bring in my other vehicle that needs repairs.
The shop has great customer service and were very precise on needed repairs and seem to do good work on all makes and models. If youre needing a new transmission or engine replaced or suspension work these are the guys to take it to. I highly recommend them and will be back for future repairs.
I just wanted to drop by and let everyone know how great Autolab is to work with.The problem with my car wasnt evident at first. I brought it to them not able to describe what the problem was. I told them the history of the car and what I was experiencing. Turns out they had to fix a fuel pump issue that I had fixed earlier in the year. The damage was extensive and they worked with me and made sure that I had my car (which I depended on for work).They are supremely professional. Especially in an industry where they are put under a lot of pressure. They work with you. Daniel worked with my almost exclusively and gave me calls all along the way to make sure I permitted everything that they were repairing. 10/10. Thanks guys.
I have been brining my car to Autolab for over two years, and I have never been disappointed. Their service technicians are very friendly, and they provide great customer service! Their work is also excellent - they always explain what they are doing, what is wrong with the car, and when you are due for your next service. I recommend Autolab without hesitation!
Franck GnanchouVery kind, helpful and professional staff. Excellent customer service provided by Daniel. He is just awesome! I dropped my Mercedes Benz for an inspection before purchase from a dealership. The inspection supposed to take at least 2 hours, but the service team was such efficient that the job was done in a lesser time. I was provided with a detailed report including pictures of each inspection point requiring action. I have never seen something like that!!! The software they are using to do this is just amazing and it is pretty cool to have such option in your report sent to you via e-mail. I would definitively recommend this shop to anyone looking for quality service completed in a timely manner and at a reasonable price.
I brought in my lifted Jeep to get it fixed, and they have handled everything perfectly. They fixed my one problem in the first 30 minutes, and after having a conversation with Chris, they are putting some customized steering components on the Jeep as well! Everything is getting done at a very reasonable price and with a less than 1 day turn around, I could not be happier! Will definitely use them in the future.
The work done on my car including the oil change was done promptly and correctly. I have no complaints and I will continue to take my car to them for service. They are polite, friendly and informative.
Well I got hit with bait and switch. The owner Jason had won my business by offering a Honda timing belt and water pump for under a grand installed. He spent a bit of time telling me that is all he recommended due to reliability and his experience and he would give a three year warranty. Well those are not the parts I got as he RE quotes me on the phone to stay in budget. He put me in a tight spot and now I have to spend a lot of time and grief to resolve a dispute.
Greatest customer service ever!Super handy guys, very knowledgeable, eager to help, and easy to work with. I trust their skill and will definitely continue business. They all rock ☆☆☆☆☆
Not only was I given a false quote of how much it would cost to repair my car, the extra work was performed without my consent and the new quote with out my approval. I was charge dealership prices for used parts, and was doubled dipped on multiple occasions (this is where they charge you for labor for taking something apart, when it was already taken apart for another part of the vehicle that needed to be addressed. When confronted about all of this the owner became irate and aggressive and through me out of his shop. I have reported them to the better business bureau and have all of the documentation to prove these things. If you use them I hope they do treat you well but you better have a mechanic you trust double check their work to make sure.
As always honest and affordable fast an reliable what more can you ask for in this day an age. Jason always tells you what needs to be done what can wait and does his best to get you a fair price from the parts houses.I would give him 10 out of five Thank You Auto Lab
Really reliable and honest service. As a female I sometimes feel that I can get ripped off easily by some places. I dont get that feeling here and everything is always explained in full to me. The customer service is also out of this world. I wont go anywhere else for my routine maintenance on my CRV!
Great service here! I will recommend Auto Lab to all.I will return!! THANKS JASON & THE WHOLE AUTO LAB TEAM.
Ashley Jones1 review4 hours ago-EditI purchased a car from Jason Colson that he had replaced an engine on. From the get go after purchasing I have had nothing but problems. I turned it back into him for work only a few days after buying and he had replaced two of the engine coils. I left and had to bring it in again only a few days later and he had to fix a misrouted vacuum line. Once i left again and passed emissions, the check engine light came on again. After taking it to another mechanic I found the engine coil he replaced is failing. When I called him to have him fix his work he told me he didnt replace the engine coils with new ones but rather pulled them from the old engine and he was done working with me. I have never felt so screwed over before. I am a single mom going through nursing school and only working part time, I took out a hefty loan for this car only to be screwed over by the mechanic who replaced the engine and cant even have the integrity to fix his own work.Response from the owner2 hours agothat sounds horrible-how much did he charge you for repeated comebacks? Did you attempt to verbally abuse him over the telephone for his no cost to you remedies every time you returned? Well he sounds absolutely despicable! To a single mother no-doubt.......please spread the word! Especially to all those poor souls he volunteers time to within the local community! Sheesh! Good luck to you“Come back in 1,000 miles I’d like to check my work”; it didn’t even take 15 miles before I had to come back for you to fix the work that wasn’t done correctly in the first place. I find it interesting that you chose to use sarcasm to fix an issue rather than being professional and fixing the problem that you said you fixed but didn’t. You took an engine coil from a blown engine to fix the problem. Your community work has nothing to do with this deal; I’m not sure why that was even brought up. Your sarcasm in this comment shows your lack of professionalism and care for customer service. The fact that you’re being sarcastic about me saying that I am a single mom, have a part time job, and go to school full time shows how unprofessional you truly are. I with no longer continue to discuss this topic with you, going back and forth on the internet is childish and I’m leaving it in God’s hands.
I came in today and got taken care of without any wait. Danny took his time to find out just what I needed, made me feel really comfortable bringing my new car in for its first oil change. I enjoy giving my business to local entrepreneurs. I highly recommend anyone bringing their vehicle in and knowing its in great hands!
I found Jason very responsive in getting a pre-purchase inspection done on the prospective Porsche. The inspection was done promptly and was helpful. I then asked about doing some service on the vehicle after my purchase and the estimate was higher than the dealership for a 60K service. I would have expected this shop to be lower than the dealer. I enjoyed working with the shop.
I have had Autolab do work on my truck twice. Both times everyone has been more than courteous. They have asked if I needed a ride anywhere and have offered me a vehicle to run around while they worked on my truck. Mando even gave me his extra Starbucks drink!I have never had a high opinion of any auto repair place as I have always had the experience of being taken advantage of in price and repairs that were not necessary. That isnt the case with Autolab. They have done an excellent and speedy job with repairs on my truck at a reasonable price and definitely earned my trust.I work in a business where the only thing that sets us apart from other like businesses is service and trustworthiness. I think the auto repair business would be the same and in my opinion Autolab has earned that distinction. I highly recommend them to anyone, you wont be sorry!
Over and over again, thank you to Jason and his team at Autolab. I am so grateful to know that when anything has gone wrong with my Acura I can give them a call, and they do such a great job of getting my car in and getting the repair done efficiently and with integrity! Competitive pricing AND great quality parts and knowledgeability, kindness and communication. Ive been in Englewood for 7 years now, and even if I move, I will continue to call my friends at Autolab for auto repair services.